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Holiday Inn Killarney

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Muckross Road, Killarney, Ireland
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Holiday Inn Killarney
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Holiday Inn Killarney
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351 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Holiday Inn on a weekend break. I would recommend this hotel as an ideal touring base for the Killarney lakes and the Ring of Kerry. The hotel is also a short walk from the town center which has plenty of lively pubs featuring traditional Irish music, there are also numerous restaurants catering for all tastes. The... More 

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Cork
Contributor
13 reviews 13 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in this holiday in last weekend as we had a family wedding in a neighbouring hotel. Huge family wedding so lots of accomodation needed! The hotel is on the muckross road and walking distance from killarney town. The room was perhaps a teeny bit dated however it was immaculate, warm and very cosy which I really appreciated coming in... More 

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Newbridge, Ireland
Top Contributor
64 reviews 64 reviews
17 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was met at check in by a wonderful warm and sincere welcome. A great introduction to the hotel. This is a good hotel, the rooms are fine and perhaps could do with a small upscaling investment to freshen the look a bit. Comfortable beds, well equipped bathrooms. I didn't eat or use the leisure facilities but the choices on... More 

Was this review helpful? Yes 1
Hong Kong, null, Hong Kong
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The noise isolation was so poor plus the hard slamming doors in the corridor throughout the night, sleepness night is guaranteed. We were inquiring about some loud buzzing sound coming from the restaurant ventilation and were told that it will stop at 9:30pm and we said it is fine, later on, staff offered a swap which we appreciated at that... More 

Was this review helpful? Yes 2
HIK-GM, General Manager at Holiday Inn Killarney, responded to this review

Dear Fion M, Thank you for taking the tie to review the Holiday Inn Killarney. I am disappointed to read your comments relating to the sound isolation in your room and I do sincerely apologize you were not able to get a good nights sleep. I want to assure you that we would never intentionally allocate a room to interrupt... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 6, 2015 via mobile

not a fantastic stay but nether less ok. Decent rooms , nut did feel a lack of staff. Struggled to find anyone when needing help. Meal was fantastic but breakfast not great. A very mixed review from me

Was this review helpful? Yes 1
HIK-GM, General Manager at Holiday Inn Killarney, responded to this review

Dear Daniel T, thank you for taking the time to review our hotel. I am disappointed to read that you felt a lack of staff present, as we always strive to deliver great customer service to all guests at all times, even if at a particular quiet time of the year when overall staffing levels are low, however we do... More 

Cork, Cork, Ireland
Senior Contributor
21 reviews 21 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 4, 2015

Love this hotel. Been numerous time with family and friends. Staff friendly and its a very child friendly hotel, which really helps the parents, ie if children are happy-parents are! Have some great memories here, and sad ones...mum was battling cancer and chose here to spend her last family holiday. Staff couldn't of been better. Go back every year now... More 

Was this review helpful? Yes 4
HIK-GM, General Manager at Holiday Inn Killarney, responded to this review

Dear Yvonne C, Thank you very much for posting your review. My staff will be delighted when they read your comments. It is always great to see guests coming back again and again, it makes our jobs worthwhile! We take pride in delivering great customer service and are looking forward to see you back again here in the near future. More 

Waterford
Contributor
16 reviews 16 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 21, 2015

Stayed in the Holiday Inn on a one night stay. The biggest plus this hotel has is its staff,very friendly ,helpful and care that they give customer satisfaction. The hotel its self I would consider to be of a basic standard ,rooms are clean but a bit treadbare,wallpaper peeling,TV in rooms has 3 channels make shur you bring a DVD... More 

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HIK-GM, General Manager at Holiday Inn Killarney, responded to this review

Dear Guest, thank you for reviewing the Holiday Inn Killarney. My staff will be very happy to read your comments and we are happy you enjoyed their service. We are always working on improvements around the hotel and we take all comments seriously. We hope to be able to welcome you again to the hotel in the near future. Thank... More 

Wickford, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 21, 2015

The hotel is situated further from the centre of town than I thought but this isn't a big issue. Staff are very friendly especially bar staff who keep the Guiness flowing. Rooms are very large although with tired decoration Also the lighting is not good very dim with the exception of the bathroom For my evening meal I chose from... More 

Was this review helpful? Yes 1
HIK-GM, General Manager at Holiday Inn Killarney, responded to this review

Dear SteveD, thank you for reviewing the Holiday Inn Killarney. We are happy you enjoyed the service of our staff and the food in the hotel and are always working on improvements around the hotel. We take all comments seriously and take action when required. We hope to be able to welcome you again to the Holiday Inn Killarney in... More 

wexford
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 8, 2015

went to this hotel with friends room are a great size 2 large double beds in room, great size bathroom, clean towel each day breakfast was very good could be a bit hotter but asked for poached eggs and there was no problem, good selection for breakfast had dinner there one night very tasty reasonable price service good ,on check... More 

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Listowel, Ireland
Top Contributor
50 reviews 50 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 7, 2015

In a day where there are so many choices especially in Kilarney ,,,this was a bad choice.Not just because everyone can have a bad day,but overall would never want anyone I know to stay here.It states it has a leisure center which is why we stayed ,,but it's more like a children s pool place so small and unappealing .Also... More 

Was this review helpful? Yes
HIK-GM, General Manager at Holiday Inn Killarney, responded to this review

Dear vivart, thank you for taking the time to review the Holiday Inn Killarney. I am sorry you did not have a good experience here. We take pride at providing superior customer service in comfortable and relaxing surroundings, so I am very disappointed to read your comments, especially that you felt there is nothing good to say at all. At... More 

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