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Clayton Hotel Galway

#10 of 57 Hotels in Galway
Certificate of Excellence
Old Monivea Road | Ballybrit, Galway, Ireland
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1 room 1 guest
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Clayton Hotel Galway
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1,325 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1325)
  • Mar-May only
    (334)
  • Jun-Aug only
    (481)
  • Sep-Nov only
    (301)
  • Dec-Feb only
    (209)
All months
County Wicklow, Ireland
1 review
5 of 5 stars Reviewed yesterday NEW

Beautiful hotel.Have stayed 5 times.Highly recommend the Clayton.Rooms great size.We had 2 double beds for 2 adults and 2 teenagers.Most comfortable beds we have slept in.Bar lovely with great entetainment and great selection of draught beers.Bar staff very friendly and effiicent.Breakfast area busy but very well managed and food lovely.Looking forward to returning.

Was this review helpful? Yes
Dothan, Alabama
Level Contributor
106 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our room was large and roomy with 2 double beds. The bathroom was large, clean, and well designed. Parking was readily available. Good dining in the bar. The staff was very friendly and helpful. Well priced for the quality.

Was this review helpful? Yes
Omagh, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Really lovely and comfortable room. Staff very friendly and really helpful. Our room was on 3rd floor and a bit of a a walk from lift. Only downside a little out of way from Town Centre but a really good Bus Service which is just outside Hotel!

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1 review
5 of 5 stars Reviewed 4 days ago NEW

We had a lovely stay here, the room was great and the staff are fantastic, the pool was nice and the kids really enjoyed the kids club. It's a little outside the city but there is a great bus service just outside the hotel. Food was also very nice.

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Galway, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Food far to expensive for the low standard of food presented along with poor standard of service. Had to request menus, request for order to be taken, had to ask for condiments after food served and was never once asked how our meal was. Sorry to say I won't be giving the Clayton a second chance to redeem itself.

Was this review helpful? Yes
Clayton-GM, General Manager at Clayton Hotel Galway, responded to this review

Dear RoloMurf, Thank you for sharing your thoughts on your recent dining experience in the Clayton Hotel Galway. Feedback, whether good or bad is important as it helps us make improvement where they are needed. I'm sorry that the service you received wasn't up to scratch, I've shared your comments with the bar team and I know they'll work hard... More 

Ireland
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed in the clayton numerous times I've lost count lol we love it so much cant fault it. Breakfast is always nice and plenty to chose from rooms are lovely and spacious love the shower beds are so comfortable. we stayed in one of the suites the last time we stayed and omg are they not class. the... More 

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Clayton-GM, General Manager at Clayton Hotel Galway, responded to this review

Dear Denise C, Thank you so much for posting a review after your most recent stay in the Clayton Hotel Galway. Repeat visits are surely the best indicator that we're doing something right! I hope it won't be too long before you are back in Galway again. Best regards Rory Fitzpatrick General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

located on outskirts of Galway City. Very close to the racecourse. Very popular at race week. The lobby and downstairs bar are spacious. Staff were helpful and polite. Rooms were well equipped,clean,and spacious.

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Clayton-GM, General Manager at Clayton Hotel Galway, responded to this review

Dear Niall C, Thank you for posting a brief review of your recent stay in the Clayton Hotel Galway. It's great to learn you enjoyed your visit and I hope you'll find an excuse to revisit in the very near future. Best regards Rory Fitzpatrick General Manager More 

West Hartford, CT
Level Contributor
102 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed 1 week ago

I would have left this hotel immediately on entering my room had I not been here on a tour. The mini bedspreads on the bottom of the beds were absolutely disgustingly dirty. It was hard to sleep because every time someone shut a door in the hallway the headboard shook me awake. Dinner was inedible, I was with a party... More 

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Clayton-GM, General Manager at Clayton Hotel Galway, responded to this review

Dear msesqct, Thank you for sharing your opinion on your experiences in the Clayton Hotel Galway. I'm sorry your stay wasn't as enjoyable as you had every right to expect. The points you raised have given me a lot to work on with the team here in the hotel and whilst this certainly isn't indicative of the normally very high... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel had events during the 3 days we stayed there so most of the time we had to walk through people taking pictures. On arrival the cleaning service was in process so the rubish and dirty sheets were all over the floor. The room was always clean and tidy, the bathroom was beautiful and never had a problem to... More 

Was this review helpful? Yes 2
Clayton-GM, General Manager at Clayton Hotel Galway, responded to this review

Dear Lola F, Thank you for posting some comments on your recent stay, I'm thankful for the feedback. I would however be really grateful if you could contact me rfitzpatrick@claytonhotels.com in relation to your missing phone as I don't have any record of this incident. It's quite a serious matter and quite a serious accusation as well so I would... More 

New York
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was fab, really clean an looked cool! The staff were friendly and really helpful! The bar downstairs was nice.. And very busy! We really enjoyed our stay! Nice location with a shopping center across the road.. A little bit from the city but doesn't cost much in a taxi! Would definitely recommend!!

Was this review helpful? Yes 1
Clayton-GM, General Manager at Clayton Hotel Galway, responded to this review

Dear Mellie15, Thank you so much for taking the time to post a review of your recent stay in the Clayton Hotel Galway. I'm delighted you enjoyed your visit and your recommendation is very welcome. Best regards Rory Fitzpatrick General Manager More 

Hotel Review Summarization

What travelers say

  • Very friendly(19)
  • Would highly recommend(5)
  • Family room(5)
  • Bar staff(4)
  • Very nice(3)
  • Friendly and helpful(3)
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215 photos of this hotel

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Room/suite (1)
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Other (26)
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