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All 56 Galway hotels

Clayton Hotel

4.0 of 5 Hotel   |   Old Monivea Road | Ballybrit, Galway, Ireland
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Clayton Hotel
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Ranked #9 of 56 Hotels in Galway
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Deborah K
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1,019 reviews from our community

Traveler rating
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229
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bern, Switzerland
Top Contributor
92 reviews 92 reviews
92 hotel reviews
195 helpful votes 195 helpful votes
1 of 5 stars Reviewed yesterday NEW

The location of the hotel is ok, also, the rooms are modern and spacious. The hotel, however, is terrible. In my room a lamp and the TV did not work. Also, the rooms facing the highway are extremely loud, I measured 80db at midnight. The most important problem, however, is cleanliness. My room had a "difficult odour". I could not... More

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great Galway welcome greeted us on arrival at hotel. The executive room was spacious , clean and well equipped. The bathroom was modern with large bath, separate walk in shower and cosy underfloor heating. Hotel is modern with busy bar, but staff always friendly and helpful. We didn't eat in restaurant, although breakfast was good quality, however lacking Irish potato... More

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County Laois, Ireland
Contributor
11 reviews 11 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

In general, the Clapton is a nice hotel with plenty of parking and ease of access, close to the city etc. It's very clean and modern, although the layout is a bit futuristic, almost too futuristic! Our room was on the second floor, however the floors seemed to be split, so if we took one lift to the second floor,... More

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Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Smart, clean hotel. Staff very friendly and helpful. The breakfast were lovely and quirky having a pancake machine :-) Bus stop right outside hotel to take you around 15min journey to Galway centre. Also have a few shops a couple of min walk. Highly recommended would definitely stay again

Was this review helpful? Yes 1
Clayton-GM, General Manager at Clayton Hotel, responded to this review

Dear Debbie B, Thank you so much for posting a brief review of your recent stay in the Clayton Hotel. Glad you liked the breakfast especially our pancake machine, it certainly catches everyone's attention! I'm really grateful for your recommendation and I do hope it won't be too long before you are back in Galway again. Best regards Rory Fitzpatrick... More

Surrey, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here with friends and family. def wouldn't stay here again. Bathroom very poor state, broken tap, cracked toilet, thick mould down side of bathroom. Room not cleaned each day. Had to get own towels for room one day. Food excellent but staff too busy chatting to notice if we needed anything. Felt as though staff didn't want to be... More

Was this review helpful? Yes 2
Clayton-GM, General Manager at Clayton Hotel, responded to this review

Dear Breid86, Thank you for taking the time to post a review of your stay in the Clayton Hotel. I appreciate your candid feedback because I believe that often we can learn how to improve both the facility and services we offer when we take our guests' comments on board. I'm sorry your stay wasn't as enjoyable as it should... More

Galveston
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Clayton Hotel for two nights on our vacation to Ireland. It is a clean and modern hotel. The staff were very friendly and helpful. Parking was free which was very handy and easily accessible. We took a taxis one evening and it wasn't very expensive (around 12 euro). The bathroom was our only... More

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Clayton-GM, General Manager at Clayton Hotel, responded to this review

Dear Christie D, Thank you for taking the time to post a review of your recent stay in the Clayton Hotel. I'm glad that you enjoyed so many aspects of your stay and certainly your recommendation is really important to me. In each of our guest rooms we store additional towels etc. in the wardrobe for our guests use, there... More

Galway, Ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for the Galway races this year, in a deluxe spacious room with two double beds, separate dressing room, and bathroom with both shower and bath and a big balcony - so so comfortable just loved the room. We were greeted by the hansom Darragh on our arrival who made us feel so welcome so thanks for that Darragh.... More

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Clayton-GM, General Manager at Clayton Hotel, responded to this review

Dear Ana12042014, Thank you so much for your glowing review of your stay in the Clayton Hotel. Galway Race Week is certainly a very special occasion and I'm delighted to learn that you enjoyed everything about your visit that week. Your kind comments about the staff are gratefully received and I'm sure Darragh is equally flattered. He'll be waiting with... More

Wexford, Ireland
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I know I have written about this hotel before, but here goes again ! If you are on holidays, business or just passing through, come and stay here, you won't regret it. Quite , comfortable, reasonable, friendly and all the other things that go with a lovely hotel. Can't wait till next month !

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Clayton-GM, General Manager at Clayton Hotel, responded to this review

Dear Sean F, Thank you so much for your glowing review and for your repeated patronage. I really do appreciate the fact that you keep coming back to us and your recommendation is very important to me. I sincerely hope that you'll continue to stay for many years to come. To that end if there's anything I can do to... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Myself and my boyfriend stayed at the clayton hotel for three nights. It is a clean and modern hotel with a lovely atmosphere. In general the staff were very friendly and helpful. The gym, pool, sauna and steam room were also a really nice plus. Parking was free which was very handy as we needed the car to get into... More

Was this review helpful? Yes 1
Clayton-GM, General Manager at Clayton Hotel, responded to this review

Dear LauraFrench, Thank you so much for taking the time to post such a comprehensive review of your recent stay in the Clayton Hotel. I'm delighted that overall you enjoyed your time with us and I really do hope it won't be too long before you are back again. I'll certainly raise the points concerning room service and the guest... More

Henderson, Nevada
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

great facility. Underground parking made it easy. Pool was nice facility. Staff was friendly and helpful. Breakfast was amazing & included in the room price. Just can't say enough good things except one ... it was away from the City Center. Had to drive a bit when wanted to do something that wasn't in the hotel. But than again, that's... More

Was this review helpful? Yes
Clayton-GM, General Manager at Clayton Hotel, responded to this review

Dear MaryDu2014, Thank you so much for taking the time to post a review of your recent stay in the Clayton Hotel. I'm delighted you enjoyed so many aspects of your stay and I really appreciate your kind comments about the staff you dealt with. Best regards Rory Fitzpatrick General Manager More

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Additional Information about Clayton Hotel

Address: Old Monivea Road | Ballybrit, Galway, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Price Range (Based on Average Rates): $
Hotel Class:4 star — Clayton Hotel 4*
Number of rooms: 195
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Also Known As:
Clayton Hotel Ballybrit

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