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Pillo Hotel Galway

4.0 of 5 Headford Point, Headford Road, Galway, Ireland
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Certificate of Excellence 2014
Pillo Hotel Galway
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Pillo Hotel Galway
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789 reviews from our community

Traveler rating
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    277
    125
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

When booking the hotel initally my boyfriend rang for information on any weekend deals in the hotel, and was quite rudely told to just look online. I did not understand why we could not have been consulted within on the phone, but we did then go to book online. We got a great price for the hotel, and the room... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here for 1 night. Staff were all very pleasant and helpful. Rooms were very clean. Food wasn't great though. Had steak dinner in their bar/bistro which was not nice- mushrooms over cooked and pepper sauce was like water. About a 10/15 min walk to city centre.

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Mullingar, Ireland
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed last week end, found the hotel very comfortable and the staff very friendly and polite especially the gentleman at the main desk he was very helpful in directing us to the nice place in town and advising us. the morning we were leaving the same gentleman(David was his name i think) was at the desk and again found him... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Myself and my boyfriend Stayed her for two nights, Sunday 18th- Tuesday 20th Janurary. When we arrived we were checked in my a lovely lady at reception and assigned our room. The room was spacious and very modern. The only problem was that after the hotel promising a king size room it was two single beds pushed together which was... More 

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Derrylin, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

down for a brief visit for work. my time spent here was short but so well received . I arrived down late Fri eve and was checked in quickly by a lovely lady . Made my way to my room (which was very nice) quick shower and down for some food. The food was delicious and the service was exceptional... More 

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1 review
2 of 5 stars Reviewed 1 week ago

Arrived at the pillo hotel with my girlfriend for her birthday weekend. Had booked a 2 night stay in a double room. When we arrived we were asked what name the booking had been made under, when I told the receptionist (who's name badge said reception manager) he asked if it could be booked under anything else without evening looking... More 

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Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Beautiful hotel situated within walking distance to all amenities and city centre.Food was fantastic as was the clenliness of the rooms and the hotel in general.The staff were friendly and co-operative and kids were given colouring books upon arrival.If i had one criticism it would be on site amenties and could i suggest a small games room or somewhere kids... More 

Was this review helpful? Yes 1
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Guest, Thank you for your very kind review on your recent stay with us. I am glad that you found the location of the hotel and it's closeness to the city to be convenient for your families needs. I have passed on your lovely comments regarding the food and also cleanliness of the hotel to the team. We will... More 

Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived at the hotel after walking from eyre square ( only took 15 minutes) welcomed by a nice woman at reception who gave us our keys and told us about the dinner deal ( €49 for 2 ppl 2 courses & bottle of house wine). We made our way to the room through the nice quiet halls & the room... More 

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PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Fearghal, Thank you choosing to stay with us for your New years break. I have shared your kind feedback regarding the food, service and standards that you experienced during your stay with our team. I will look at your review regarding your third dinner to see what your feedback was on this. We look forward to you returning to... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

It was a lovey hotel I missed not having a pool at the hotel but this was the only downside. the food was lovely and the staff were too. the rooms were a little small but we didn't mind. The distance to the city centre wasn't too bad.

Was this review helpful? Yes
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Martina, Thank you for sharing your feedback on your break with us last Valentine's weekend. It was lovely to read that you had an enjoyable stay. We hope that you will choose to return to us again this year to enjoy the occasion. Kind Regards, Siobhan Burke General Manager More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Arrived New Year's Eve and the service we got at reception was awful. Man at reception completely ignored us not so much as a hello then he grunted at the lady and said 'book them in'. We were given a room which was grim and not what we booked so had to be moved. We booked this hotel specifically because... More 

Was this review helpful? Yes
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Sharon, It is disappointing to read that you were not happy with the welcome that you received on arrival to the hotel. We would generally receive positive feedback overall about the team and their customer care service, however, please be assured that your comment on this has been shared and noted. Our Spa is opened all year, apart from... More 

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Additional Information about Pillo Hotel Galway

Address: Headford Point, Headford Road, Galway, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pillo Hotel Galway 4*
Number of rooms: 104
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Also Known As:
Marriott Galway
Courtyard Galway
Galway Courtyard
Galway Marriott
Hotel Style:
#5 Spa Hotel in Galway
#10 Luxury Hotel in Galway
#14 Romantic Hotel in Galway
#14 Business Hotel in Galway

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