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Pillo Hotel Galway

Headford Point, Headford Road, Galway, Ireland
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Pillo Hotel Galway
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Pillo Hotel Galway
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905 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Myself and a few of the girls came here solely for afternoon tea last week after getting a voucher on LivingSocial. I phoned in advance to book it, the young man who answered the phone in the bar to took may booking was in such a hurry to get off the phone I had to prompt him with the details... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 1 week ago

This is the first review I have felt the need to write on TripAdvisor. Pillo Hotel is no more than a 3 star hotel, with dated decor and furniture. I arrived on Saturday 18th July at 15.05 (check in is 15.00 which is late compared to other hotels) after a 4 hour drive from Northern Ireland. Naturally I wanted to... More 

Was this review helpful? Yes
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Mr. Wallace, Thank you for taking the time to share your comments regarding your recent stay with us. I've shared your comments with the team here with regards check in and I know they will endeavor to do their best for future guests. With regards our deluxe double rooms these all have two double beds which generally gets very... More 

Nottingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

we had a fantastic time here.the hotel was on the outskirts of town so it was nice and quiet.we were welcomed at reception with every thing we needed to know.the hotel staff could not do enough for us.breakfast had everything you could want and the waiting staff were excellent as they were for evening meal very attentive and very excellent... More 

Was this review helpful? Yes
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Nic, Thank you for taking the time to share your feedback regarding your recent stay with us. It is always nice to read such nice comments about our staff, service and facilities I have shared your comments with the team. We hope to see you in Galway again soon. Kind regards Siobhan Burke General Manager More 

Dublin, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for three nights in the Pillo Hotel in Galway at the beginning of July. This was our third visit to this hotel which is an excellent base to explore Galway and it's surroundings. The rooms are clean and comfortable, the staff are friendly and helpful and the spa in the hotel is possibly one of the best we've visited... More 

Was this review helpful? Yes
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Guest, It was a pleasure to read your very kind comments about your recent stay with us. It is always nice to welcome back guests to the hotel and thank you for your kind feedback regarding our Spa and staff. Please contact the hotel for information regarding our Pillo Reward Club on your next visit. We look forward to... More 

Belfast
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Inside this hotel the room was modern and spacious and clean. However it is a mile out of the city centre and whilst walking in to galway city the view reminded me of a mini version of international drive in Florida which is a series of shops and industrial outlets. There is free underground parking which is a plus. An... More 

Was this review helpful? Yes 1
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Guest, Thank you for taking the time to share your comments regarding your recent stay in Galway. i was pleased to note that you enjoyed the Hotel and its facilities Hopefully you will consider us again when you return to Galway Kind regards Siobhan Burke General Manager More 

County Cork, Ireland
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed here for 4 nights excellent standard of hotel ,rooms were clean and modern and the hotel is about a 20 min walk to the city centre or €5 for a taxi , food was excellent in the bar in the evening ,buffet breakfast every morning was superb ..the only negative was that there was a young lady on reception... More 

Was this review helpful? Yes 2
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Guest, I was delighted to read your very kind review. It is always a pleasure to read such positive feedback of our hotel and services. I have shared your comments regarding our front desk with the team. I look forward to seeing you in Galway again soon Kind regards Siobhan Burke General Manager More 

Killyleagh, United Kingdom
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

cant say anything bad about this hotel except that the service in the bar area was very slow so ate in the restaurant after that were service was a lot better a ten minute walk to town centre or 6 euro in taxi very clean but lacked atmosphere

Was this review helpful? Yes
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Clive Thank you for your review, I have noted your comments regarding the service in the bar and was glad to read that you enjoyed the restaurant and the convenience of the hotel Hope to see you in Galway again soon Kind regards Siobhan Burke General Manager More 

County Laois, Ireland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Like this place😀 great value , free parking also ( a plus in Galway ) the city is an easy walk in and out. Great rooms , breakfast is a buffet which was good with plenty on offer. Would recommend to couples for a mid week or weekend away , someone mentioned a garage close by that's not a problem... More 

Was this review helpful? Yes
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Guest, Thank you for your kind review, it is always nice to read such positive feedback. I have shared your comments regarding our rooms and breakfast with our team. Hopefully we will see you in Galway again soon Kind regards Siobhan Burke General Manager More 

Dublin, Ireland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel with spacious rooms, spa and awesome thermal suits, great service in the restaurants and reception. Great showers. Food perfect, very big (maybe even too big) portions. Spa & thermal suits must try. Walking distance away from city. Just a lovely nice hotel, stayed couple of nights- nothing to fault it. Would stay again.

Was this review helpful? Yes
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Paul, Thank you very much for your feedback regarding your recent visit to the Pillo. I have passed on your nice comments to our teams throughout the hotel. We look forward to welcoming you back on your next visit to Galway Kind regards Siobhan Burke General Manager More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Room was cramped but clean. Hallway smelled. Ate in the bar area on sat evening. Had the double pepperoni pizza. It was not double pepperoni. Counted 15 pieces.staff was unorganized. Noisy rowdy crowd at bar. Some drunk got in my face in the elevator. He should have been cut off at the bar. Area outside the hotel was littered with... More 

Was this review helpful? Yes
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Wanda, Thank you for taking the time to share your comments regarding your recent stay with us. I have passed your feedback on to the various departments and can assure you that we will address the issues which you raised in your review. I hope that you will consider staying with us again should you return to Galway Kind... More 

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