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Pillo Hotel Galway

#18 of 56 Hotels in Galway
Certificate of Excellence
Headford Point, Headford Road, Galway, Ireland
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Best prices for: 1 room 1 guest
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Pillo Hotel Galway
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Pillo Hotel Galway
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837 reviews from our community

Traveler rating
    341
    296
    134
    48
    18
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126
337
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68
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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Leitrim, Ireland
1 review
5 of 5 stars Reviewed today NEW

We stayed at the Pillo for a friends hen party. It was easy to get to from Sligo & Dublin which was where our group were coming from. The staff were very helpful in both organising the package with us and in dealing with us on the day. We enjoyed lovely treatments in the spa. The penthouse suite was booked... More 

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Birr, Ireland
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is ideally located, just a 15 minute walk to Eyre Square. Parking is underground and free of charge. We just stayed room only so I can't comment on food. The room was lovely, clean with comfortable bed. Reception staff were welcoming and helpful and there's a Spar shop next door which is handy.

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Went with a group of girls for a weekend away-the hotel offers great packages and very good value for money. Fantastic weekend from start to finish, staff were very helpful. Food was excellent and Spa treatments were so lovely. Certainly recommend it!!

Was this review helpful? Yes 3
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Guest, Thank you very much for your glowing review. We are delighted to hear you all had such a wonderful weekend. We look forward to you returning to us again at some point in the future. Kind Regards, Siobhan Burke General Manager More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great family room, plenty of room for a family of five(3months, 5 years & 7 years). Breakfast was amazing. Staff very friendly & hotel was spotless. To top it all off Ulster Rugby team were staying at the same time and the kids loved meeting them. Although 15 minute walk from city centre- cinema and shopping centre right beside it.... More 

Was this review helpful? Yes 1
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Guest, It is always lovely to hear when our guests have enjoyed their time with us and were well looked after. I am happy that you and your family had such a positive experience and that you took the time to post your review for us. We hope that you will choose to stay with us again when back... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here when Ulster played Connaught in the Pro12. Very comfortable stay. Friendly, helpful staff. Great breakfast & bar area. The hotel is situated on the outskirts of Galway & is 5 minutes in a taxi to city centre or a 15 minute walk. Would definitely stay here again.

Was this review helpful? Yes 1
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Guest, Thank you for your kind review regarding your stay last weekend. I am glad that you chose to stay with us and that you had an enjoyable time and got to experience a high standard of customer service. Your kind feedback has been shared with the team. Kind Regards, Siobhan Burke General Manager More 

roscommon
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful experience from check in to check out, all staff polite and helpful.Food delicious and restaurant staff polite and efficient.Room was comfortable and relaxing.Would recommend the spa,had wonderful massage and facial for reasonable price and easy to book with staff who were courteous and friendly.Will be booking again when in Galway and recommending hotel to friends and family

Was this review helpful? Yes 1
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Guest, Thank you for your lovely feedback on your stay with us. I am so glad that you got to experience all aspects of the hotel, including our wonderful spa and it was lovely to read that the staff in all departments looked after you so well. Thank you for your recommendation and we look forward to welcoming you... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Could not fault this hotel, outstanding service from check in by the gentleman on reception to the restaurant staff. Food was lovely and we were looked after very well by all members of the staff.Check out was stress free and prompt again by the Gentleman who check us in, and was done with a smile, a thank you and wished... More 

Was this review helpful? Yes 1
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Guest, It was lovely to read that you had such an enjoyable stay with us from start to finish. We are always delighted to hear that our guests are well looked after and your feedback has been shared with all of the team. Kind Regards, Siobhan Burke General Manager More 

Wiesbaden, Germany
Top Contributor
181 reviews 181 reviews
48 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is located above a gas station / convenient store so you can't miss it. It is right in the beginning of Headford Road or the end depending on which direction you're coming from. During checkin, the receptionist was rather haste. He didn't offer a map of the area and when we asked, he showed us where the center... More 

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PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Guest, It was disappointing to read that you had a couple of issues during your stay with us over Easter weekend. Please be assured I have noted all of your points and shared them with each of our departments. Kind Regards, Siobhan Burke General Manager More 

Ballynahinch, Down
Contributor
18 reviews 18 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We really enjoyed our 3 night break in Pillo Hotel over Easter. We stayed in a family room with two very comfortable beds, the rooms were nice and warm, the rooms were spotless clean and spacious even with our travel cot. The staff were exceptionally friendly from reception at check in to the bar/restaurant staff, the breakfast staff were lovely... More 

Was this review helpful? Yes 2
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Guest, Thank you very much for your kind review on your Easter weekend stay with us. I am delighted that your family had such an enjoyable time and that you were well looked after by the staff. It is always lovely to receive positive feedback from our guests. We hope that you will return to stay with us again... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Had a great time, staff were very friendly, well mannered and so helpful.the hotel was spotless and the food was delicious. As it was my parents 40th wedding anniversary the staff organised complimentary fruit and cards left in the room on arrival.

Was this review helpful? Yes
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Guest, I am delighted that you all had an enjoyable stay with us and that you enjoyed the food and service that you received, especially as it was a special occasion for your parents. We hope that you will chose to stay with us again if you are returning to Galway. Kind Regards, Siobhan Burke General Manager More 

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