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Pillo Hotel Galway

4.0 of 5 Headford Point, Headford Road, Galway, Ireland
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Certificate of Excellence 2014
Pillo Hotel Galway
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Pillo Hotel Galway
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753 reviews from our community

Traveler rating
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    119
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guaynabo, Puerto Rico
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Good hotel - basically what you would expect of a normal business hotel. Location is good and so was the price. The best thing here though was the restaurant downstairs - the service from the barman was superb - it's a shame I did not catch his name.

Was this review helpful? Yes 1
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. We are glad to hear that you were happy with your time with us and that you especially enjoyed the restaurant food and the service which you received in the bar. I have shared your feedback with the team. We hope that you will choose to... More

Eastbourne, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here for the first time this week on business and won't be back. My room was near the busy road and you could here the traffic all the time which meant I didn't get a good nights sleep! The walls must be thin as well because I was woken at 4 in the morning by people talking in... More

Was this review helpful? Yes 1
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Lance, It was disappointing to read that you had a disturbed nights sleep on your recent stay with us. It was also very disappointing that you were not happy with the person whom you dealt with at reception and also the breakfast service that we provide. We always strive to provide the best possible experience for our guests, and... More

Roscommon, Ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The reception staff, especially Louise are welcoming and professionally friendly. The bar area has a intimate atmosphere with two TV screens a gas fire and great bar food. Tommy is the most professional and efficient barman we deal with on our many travels. The room was upgraded to a junior suite which was very welcome as our visit was for... More

Was this review helpful? Yes 1
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Ian, Thank you for your lovely feedback on your recent stay with us. I am glad that you had such an enjoyable stay and that you were so happy with the food, atmosphere and service which you received, in particular from Louise and Tommy who were very happy to see your review. We always aim to make our guests... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After an absolute rental car disaster we ended up unexpectadly having to stay at the Pillo hotel. Front desk staff (David) was insanely helpful, and ungrudgingly dealt with me using his phone a multitude of times. Restaurant was delicious (a little slow), rooms were clean, gorgeous, and wifi worked great. Hotel was our savior. Would highly reccommend to business travelers.... More

Was this review helpful? Yes 1
PilloHotel, General Manager at Pillo Hotel Galway, responded to this review

Dear Guest, I was very happy to read that you were looked after so well by David during your recent stay with us and your unfortunate rental car issue. It is always lovely to hear when someone goes the extra mile and David certainly rose to this and your thanks has been shared with him. I have also shared your... More

Cork
1 review
3 of 5 stars Reviewed 1 week ago

I was booking a weekend in Galway and decided to go with this hotel as I liked the idea of the spa on site. We opted for the 'couples retreat' which has an option of 3 treatments but they never gave us a choice, that was ok until we got the towels. The towels, especially lining the treatment bed, were... More

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Mullingar, Ireland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

This is quite a busy city hotel. Not the type of place I'd go for a relaxing holiday but it did the trick for an overnight business trip with my other half. Staff were pleasant and the breakfast was very good, however the room in parts didn't seem to be up to four star standard. The base of the bed... More

Was this review helpful? Yes 1
Billerica, MA
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hotel is great, and each time I visit it gets even better. I had my car damaged by someone in Galway and mentioned it at the front desk. Siobahn the manager on duty offered to help me in contacting the Garda. Not only did she help, but stayed with me while I gave my report and offered to follow... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel, nice and helpful staff. Cosy room with big, comfortable bed and nice clean bathroom. Beautiful food in good price and good music in d restaurant. Great thermal suite and gym. Spa is amazing, could go for it everyday. Would definitely go back to this hotel. Highly recommend.

Was this review helpful? Yes 1
Affoltern am Albis, Switzerland
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Pillo is a typical business or tourist group hotel. You have everything but nothing is really special. If you like to tour the west coast and not only hang around in Gallway, it is well located. Access from the hotel to all major streets without traffic jam and the city center is only 15 minutes walk. BUT, this gives... More

Was this review helpful? Yes 1
Dublin, Ireland
Top Contributor
78 reviews 78 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Only about a 20 minute walk from the city which is great if you wanna walk off one of the tasty meals in there. Don't be afraid to sample the food from the restaurant which is definitely not typical hotel food. The chowder, soups and sambos are all good. We may try the old great southern next year not because... More

Was this review helpful? Yes 1
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Additional Information about Pillo Hotel Galway

Address: Headford Point, Headford Road, Galway, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pillo Hotel Galway 4*
Number of rooms: 104
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Also Known As:
Marriott Galway
Courtyard Galway
Galway Courtyard
Galway Marriott

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