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Galway Bay Hotel

4.0 of 5 The Promenade, Galway, Ireland
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€69 (EUR)
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Certificate of Excellence 2014
Galway Bay Hotel
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Galway Bay Hotel
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1,653 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northern Ireland, United Kingdom
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Just back from 2 nights in this hotel, fabulous breakfast and evening meal, a must stay hotel when in Galway, the recent refurbishment of the leisure centre is a great improvement. Will be returning in June for 4 nights really looking forward to my return.

Was this review helpful? Yes 1
danmurph, General Manager at Galway Bay Hotel, responded to this review

Dear ‘Silver D’, Many thanks for your very kind compliments following on from you recent visit to our hotel. All on the team are very happy to read that you had a very enjoyable experience. We appreciate your very high recommendations and we really look forward to welcoming you back again next June – the warmest of welcomes awaits!! In... More 

County Dublin, Ireland
1 review
5 of 5 stars Reviewed 3 days ago NEW

A group of forty five from the bridge club stayed for three days. Brilliant hotel and amazing staff. Helpful in all aspects and nothing was a problem. From Leona in Reservations to Patricia, the Duty Manager to Margaret running the Bingo and Quiz nights and also Ger on the desk on our final night we would like to say a... More 

Was this review helpful? Yes 1
danmurph, General Manager at Galway Bay Hotel, responded to this review

Dear Elizabeth, Thank you for your wonderful review of our hotel. All on the team are delighted to hear that you had such a wonderful experience whilst staying with us and we simply could not ask for better feedback from any guest and in particular a large social group like your good selves. Thank you once again for sharing your... More 

Galway, Ireland
Top Contributor
59 reviews 59 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the hotel for two nights over the weekend have mixed feelings about our visit and wish I could give it five stars. We paid for a superior room with a seaview unfortunately due to the design of the conservatory when we were sitting in the room looking out the window the first thing we saw was the roof... More 

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danmurph, General Manager at Galway Bay Hotel, responded to this review

Dear ‘Collessie’, I am happy to read that you had a very nice stay with us here in the Galway Bay Hotel, however I am dismayed to learn that there were one or two areas where you were less than 100% satisfied. Thank you for taking the time to share your feedback as I use feedback such as yours to... More 

Dublin, Ireland
Top Contributor
79 reviews 79 reviews
62 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently had cause to spend an overnight B and B at the Galway Bay Hotel for a conference. I stayed here on numerous occasions some years ago but hadn't been here for a while. It hasn't changed. While the cliched Irish themed bar still grates, the service is efficient and the room was spacious and very comfortable. There was a... More 

Was this review helpful? Yes 1
danmurph, General Manager at Galway Bay Hotel, responded to this review

Dear ‘TonyDublin_Ireland’, Thank you for returning to the Galway Bay Hotel recently and also for sharing your views. All costumer feedback is very important to us. I am delighted that you enjoyed your stay. Your positive feedback regarding our Quality hotel in a great location with efficient service, spacious and comfortable bedrooms and very comfortable beds is most welcome. There... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed in the Galway Bay hotel for one night. The staff in the hotel are very friendly and accommodating especially Annabel at reception, she had a very professional manner and a welcoming smile and she was very helpful with all our queries. We had a lovely sea view from our room and the breakfast was amazing you have a... More 

Was this review helpful? Yes 1
danmurph, General Manager at Galway Bay Hotel, responded to this review

Dear Sophia, Many thanks for sharing your review of your recent visit to the Galway Hotel. It was a pleasure to have you with us and your feedback regarding the very friendly and accommodating staff, the amazing food and variety at breakfast and also the amazing sea views from your bedroom are all greatly appreciated by all on the team.... More 

Drogheda, Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We had our wedding reception here in October 2014, and our guests are still talking about the impeccable service provided by the friendly staff at the hotel, and the stunning venue that it is. From the moment we booked the date, Siobhan was helpful and always at the end of the phone to answer our questions. Stephen and John were... More 

Was this review helpful? Yes 3
danmurph, General Manager at Galway Bay Hotel, responded to this review

Dear Keeva and Sid, Wow! We all read your wonderful review with great pride and joy! Thank you so much for choosing the Galway Bay Hotel as the venue for you very special day and for taking the time to share your very kind compliments. It was our absolute pleasure to welcome you both along with your families and friends... More 

Dublin, Ireland
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is fabulous with amazing views and really comfortable rooms. There is a lovely relaxed atmosphere and the staff are very nice, especially Brian who looked after us when we ate in the bar, he was so friendly and helpful. The food here is delicious and there is a great choice of places to eat in the hotel. This... More 

Was this review helpful? Yes 2
danmurph, General Manager at Galway Bay Hotel, responded to this review

Dear Alison, I am delighted to learn that your experience of the Galway Bay Hotel and your impression of the Galway Bay Hotel are both extremely positive. Thank you so much for your very kind feedback regarding all aspects of your stay. In a few short words you have captured the heart and soul of our very special hotel, one... More 

Tipperary, Ireland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Went into Galway Bay Hotel last week with a group of friends after having walked the promenade on a very cold wintery day. We were all very hungry and in need of some hot food and drinks. Our waiter Brian gave us a warm welcome and after soup to start and excellent main courses followed by good coffee we were... More 

Was this review helpful? Yes 2
danmurph, General Manager at Galway Bay Hotel, responded to this review

Dear Patrick, Many thanks for taking the time and effort to share your recent experience of the Galway Bay Hotel. It gives me great pleasure to read that you were very well looked after and that you felt that the quality of the service and also that the quality of the food were both excellent. Brian is delighted to be... More 

Killarney, Ireland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently, I had a fantastic weekend break in Galway bay hotel with a friend. I cannot say enough about the fantastic experience. The breakfast was fit for a king . Such a choice of food. You would not come away hungry !!! All the staff were so pleasant , especially the duty manager Patricia . She was so helpful and... More 

Was this review helpful? Yes 1
danmurph, General Manager at Galway Bay Hotel, responded to this review

Dear Brendan, Thank you for your lovely review and very kind compliments. Thank you also for choosing to stay here in the Galway Bay Hotel recently. I am delighted to read that you had such a wonderful experience. I will share with pride your kind compliments regarding all areas of the hotel with all on the team. Your positive feedback... More 

Dublin
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Can't recommend this hotel enough. Stayed recently with family and we all thoroughly enjoyed it. Special mention to a manager named Patricia who was extremely helpful and friendly . What this place has above it's direct neighbouring hotel is the friendly staff, not saying the other hotels aren't but this one excels in customer service . The only down point... More 

Was this review helpful? Yes 1
danmurph, General Manager at Galway Bay Hotel, responded to this review

Dear ‘robertwalshe’, Thank you most sincerely for your very kind words following on from your recent visit to the Galway Bay Hotel. All on the team are thrilled to read that you ‘cannot recommend us enough’; this certainly is the ultimate compliment to all. To excel in costumer service is most definitely our aim and it is very rewarding to... More 

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Additional Information about Galway Bay Hotel

Address: The Promenade, Galway, Ireland
Phone Number:
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Price Range (Based on Average Rates): $
Hotel Class:4 star — Galway Bay Hotel 4*
Number of rooms: 153
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Hotel Style:
#1 Luxury Hotel in Galway
#1 Spa Hotel in Galway
#2 Business Hotel in Galway
#2 Family Hotel in Galway
#6 Romantic Hotel in Galway

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