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Galway Bay Hotel

4.0 of 5 The Promenade, Galway, Ireland
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Certificate of Excellence 2014
Galway Bay Hotel
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Galway Bay Hotel
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1,578 reviews from our community

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    305
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, Dublin, Ireland
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed here recently with my partner on holiday/business and couldn't have enjoyed the hotel more. The staff really are so friendly from the moment you arrive until you leave. Our room was nice and comfortable, couldn't find fault. Leisure centre was closed for a refurbishment but the facilities next door were complimentary (naturally) to compensate and were more than adequate.... More

Was this review helpful? Yes 1
Limerick, Limerick, Ireland
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

Recently shared a mid week break with my wife a tteh galway Bay and I can say it was quite enjoyable , staff were excellent friendly and effiencient all over the hotel . Location is great for either heading West to Conemara or back into town , we enjoyed a lovely meal inthe Lobster Pot restaurant in the hotel on... More

Was this review helpful? Yes 2
Ennis, Ireland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had a fantastic weekend away in the Galway Bay Hotel recently. On arrival the lobby was busy with a nice warm atmosphere. We were greeted by a friendly receptionist called Annabel, she was so welcoming and enquired what our plans were for the weekend. We explained we were celebrating a birthday and had arranged dinner in the city that evening... More

Was this review helpful? Yes 3
Dublin, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A very friendly hotel, lovely staff who are very helpful. The breakfast was a very relaxed meal. The Lobster Pot served delicious food of a very high standard. Highly recommended. Great atmosphere in the bar with music at night.

Was this review helpful? Yes 1
danmurph, General Manager at Galway Bay Hotel, responded to this review

Dear ‘Aliken51’, Thank you for your very valued feedback and thank you also for choosing to stay here in the Galway Bay Hotel recently. I am very pleased to read that you had a very pleasant time. Your positive feedback regarding the friendliness of the team, the quality of the food you received at dinner, the relaxed breakfast and great... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

All round a great family weekend. From the time we entered the hotel, I was blow away with the hospitality of the staff. The reception staff all weekend couldn't have been more helpful, specifically the assistant manager Gerard. He was warm, friendly and SO helpful. The cleanliness and service was outstanding throughout and facilities were excellent. Can't wait to go... More

Was this review helpful? Yes 2
danmurph, General Manager at Galway Bay Hotel, responded to this review

Dear Paul, Thank you for choosing to stay here in the Galway Bay Hotel with your family recently and thank you also for your feedback. I am very pleased to read your very positive feedback. I am extremely encouraged to read that you were blown away by the hospitality of the staff’. Gerard is thrilled to be mentioned in such... More

mullingar
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I travelled tyo Galway city last weekend with my husband and our 5 year old son to visit the christmas attractions and I must say we had a fantastic time. The hotel staff were very friendly and most helpful with any queries we had. The room was spacious and very clean and comfortable. The breakfast that was served in the... More

Was this review helpful? Yes 2
danmurph, General Manager at Galway Bay Hotel, responded to this review

Dear Vivienne, Thank you most sincerely for this very positive feedback and thank you also for choosing to stay here in the Galway Bay Hotel recently. All on the team are delighted to see that you had a most enjoyable time. Your positive feedback is most encouraging. I am most pleased to see that you were very happy with all... More

Dublin, Ireland
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed last Monday 17/11/14. Attended workshop on Tuesday travelled from dublin and brought family along to stay. Firstly on check in we were told the pool was not in use and we could use the pool in the hotel next door. This meant walking across an unlit garden on a cold November evening with a young child. The hotel website... More

Was this review helpful? Yes 1
danmurph, General Manager at Galway Bay Hotel, responded to this review

Dear Damien, Thank you for choosing to stay here in the Galway Bay Hotel recently and thank you also for your valued feedback. Needless to say, I am extremely disappointed to learn that your experience of the Galway Bay Hotel was not of the normal very high standard. I would like to apologise to you most sincerely and I would... More

Tipperary
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Just back from Galway Bay Hotel lovely weekend. I would just like to compliment the management and staff For the great atmosphere in the hotel.The food was great and everything was really fresh. Lovely views overlooking the bay. The only thing i could complain about was the seating in the bar was uncomfortable and some of the other guests we... More

Was this review helpful? Yes 1
danmurph, General Manager at Galway Bay Hotel, responded to this review

Dear ‘LILLY C’, Thank you most sincerely for choosing to stay here in the Galway Bay Hotel recently and thank you also for your feedback. I am delighted to read that you had such a pleasant time whilst staying with us. Your positive feedback regarding the atmosphere throughout the hotel, the really fresh, great food and the lovely views overlooking... More

Ireland
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Arrived to be told the Leisure Centre was closed. This is always a huge part of our choosing a hotel so I felt a little cheated when we had to use nearby facilities. We were told breakfast finished at 10.30. We slept until 10 and rushed down for breakfast to discover its actually 11am at weekends. (bearing in mind our... More

Was this review helpful? Yes
danmurph, General Manager at Galway Bay Hotel, responded to this review

Dear ‘16’, Thank you most sincerely for choosing to stay here in the Galway Bay Hotel recently and thank you also for your feedback. I am terribly disappointed to read that you have not experienced the true Galway Bay Hotel experience for which we are renowned for. We are currently refurbishing our Leisure Centre and this works will be completed... More

Athlone, Ireland
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent one night here. Room was very clean and comfortable and extremely quiet. Didn't have dinner or visit the bar but the breakfast was delicious. Dining room was managed very efficiently considering the large amount of guests staying there. Will definitely return!!!

Was this review helpful? Yes 1
danmurph, General Manager at Galway Bay Hotel, responded to this review

Dear ‘hilroc67’, Thank you for taking the time to review the Galway Bay Hotel and thank you also, most sincerely for choosing to stay with us recently. I am most pleased to read that you had a very pleasant time with us. Thank you especially for you kind praise of the quality of breakfast and the efficient manner in which... More

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Additional Information about Galway Bay Hotel

Address: The Promenade, Galway, Ireland
Phone Number:
Location: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Price Range (Based on Average Rates): $
Hotel Class:4 star — Galway Bay Hotel 4*
Number of rooms: 153
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