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Menlo Park Hotel

#6 of 56 Hotels in Galway
Certificate of Excellence
Terryland | Headford Road, Galway, Ireland
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Menlo Park Hotel
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Menlo Park Hotel
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779 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grapevine, Texas
1 review
2 of 5 stars Reviewed 4 days ago NEW

About to leave after our two day stay here and have to say I'm disappointed with the property. In the rooms there is no central air or heat. You have to open the windows to get any circulation but that just bathes the room in light from the parking lot. Also I called for a 4 am wake up call... More 

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n.ireland
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Lovely hotel and very friendly staff who were always polite and helpful. The hotel itself is in a good location for touring the surrounding areas but is just 15 -20 minutes walk from the city centre. The rooms were comfortable as were the beds. Food was good and plenty of choice. Would definitely use this hotel again when in Galway.

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Ireland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My wife and I had the good fortune to stay at this hotel recently. On arrival we were greeted by a friendly receptionist and after a short wait we were allocated a lovely large room. Everything was spottlessly clean and the bed was unbelievably comfortable. We had a meal in the restaurant and out waitress Kasia could not have been... More 

Was this review helpful? Yes 1
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review

Dear joedesignsireland Thank you for choosing the Menlo Park hotel for your recent visit to Galway city and for taking the time to review us. Thank you so much for your wonderful comments on our staff, your dining experience in the restaurant & the comfort of your bedroom. I am delighted to read that you thoroughly enjoyed your stay with... More 

County Kerry, Ireland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is outstanding the staff make you feel like you are in a five star i have stayed in many hotels worldwide but never experienced such wonderful service from start to finish reception staff make sure any thing asked for is not forgotten by housekeeping who are also first class, room lovely spotless ,breakfast great hot plates polite helpful... More 

Was this review helpful? Yes 2
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review

Dear Noreen K, Thank you so much for your fantastic review and for the perfect score of 5!We are so pleased that you had such a wonderful experience with us. Your feedback is what we continually strive for and it is so heartening to know that we have achieved this. I have made sure to pass on your kind words... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

1. From Reception to the standard of my room and the really nice meal I had with a genuine friendly approach from staff made this visit special. 2. Excellent presentation of breakfast with a friendly waitress whose aim was to make your stay a pleasant experience. 3. The cleanliness of the room was of a high standard as was the... More 

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GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review

Dear MurphysRock, Thank you so much for your lovely review and for scoring us a 5!Your wonderful comments regarding all aspects of your stay, from your accommodation to food and the warm welcome from our team are so encouraging to us here at the Menlo Park Hotel. We have a lot of guests that regularly return to us and I... More 

Calico Rock, Arkansas
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was very big, comfortable and very clean. The only down side was the hotel bar. Although service was good the ambience was lacking. Ireland, arguably has the best pubs in the world so it would be difficult for a hotel to keep up, especially at their unbeatable room rates. Overall I'd give the hotel an 8 out of... More 

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GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review

Dear Keith T, Thank you for your review. As you say you are a tough critic, we are delighted to still have received 8 out of 10 from you! Our bar would be a traditional hotel bar but with a nice local trade for good measure. We do have live music every Friday and Saturday night. Thank you for your... More 

Dublin, Ireland
Contributor
11 reviews 11 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We drove from Dublin to Galway, to stay at this hotel, to celebrate my partners birthday. It was our 2nd time to stay here. It is so easy to reach from the motorway, yet so close to Galway city centre. we had to pay a 50 euro supplement, to stay on a Saturday night. When the girl at reception heard... More 

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GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review

Dear Magicbusdublin, Thank you for choosing to celebrate the Menlo Park Hotel for your partners birthday celebrations.I was delighted to note your comments about the cleanliness of the rooms, we recently achieved the gold award from the Irish Accommodation Services Institution for our cleanliness. I was also so pleased to see your comments about our team. Our service promise is... More 

County Cork, Ireland
1 review
5 of 5 stars Reviewed 2 weeks ago

Fantastic hotel, good location, beautiful food and bar, stunning rooms with everything you need in them. The staff were brilliant in everything they did and could not be nicer. Going back up in the near feature. Thanks for a great night in galway.😁

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GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review

Dear Paudie203, I would like to thank you most sincerely for your wonderful review. Your experience is what we strive for all the time and I am so pleased that this is coming through to our guests. I am also delighted to see that you intend to return to us in the not too distant future, please feel free to... More 

Ellon, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As first time visitors, we wanted a hotel which was easy to reach from the main routes, close enough to the centre to walk in but far enough away to be quiet at night. This ticked all the boxes. Not a picturesque location, but the views are only a 15 minute walk away. The bed was comfortable, the room was... More 

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GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review

Dear Sara R, Thank you for taking the time to review us after your recent stay at the Menlo Park Hotel. We value all feedback as an essential tool in the continuous review of the service we offer. I was delighted to note your comments about our location. We are located less than a mile from Eyre Square and ideally... More 

Dublin, Ireland
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

nice comfortable hotel, kept in good condition, food very good. A good three star hotel. Bus stop just up the road 100yds, bus journey less than ten minutes to Galway city center and train station. The bed was a little uncomfortable for me,I thought it dipped a little into the middle but my wife said the bed was fine. We... More 

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GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review

Dear SilverOne, Thank you for taking the time to review us after your recent stay. I am delighted to see that you enjoyed your overall stay with us. It is always very encouraging to hear that guests would visit us again. Thank you for letting us know that there may have been an issue with the mattress, if you could... More 

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