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Menlo Park Hotel

#6 of 56 Hotels in Galway
Certificate of Excellence
Terryland | Headford Road, Galway, Ireland
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Menlo Park Hotel
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Menlo Park Hotel
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761 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Top Contributor
82 reviews 82 reviews
33 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good sized rooms in a lovely hotel. Excellent breakfast. The restaurant was quite busy at night so booking would be recommended. Reception staff were friendly and helpful. Free car parking on site. Rooms were very clean and comfortable.

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Carrickfergus, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I have stayed in a few hotels around Galway and this would be my second favourite so far. You can get a taxi very easily into the city centre however if you are up to it you can walk it in around 20 minutes. The choice of the breakfast menu is great and not your usual full irish breakfast. You... More 

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Limerick, Ireland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I visited the Menlo Park Hotel in November. Following our stay I received two emails from the hotel to review it on tripadvisor, instead of airing my complaints so publicly I decided to email the hotel directly to which I got no reply. This I feel is unacceptable. The issues surrounding my stay were as follows: having booked and paid... More 

Was this review helpful? Yes 1
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review

Dear Edel K, Thank you for choosing the Menlo Park Hotel for your break in November. I was very disappointed to note that we did not live up to our usual standards on this occasion and that the follow up on your feedback was so lacking. We do place a very strong emphasis on customer feedback and satisfaction and I... More 

Dublin, Ireland
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Could not be happier with a hotel. Myself and my partner went for 2 days for our 7 year anniversary Food was amazing, staff were very friendy and helped us out with bus time tables and ordering taxi's. The only bad thing i can think of is they badly need to upgrade their wifi though out the hotel. I find... More 

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GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review

Dear Eric L, I would like to take this opportunity to thank you for taking the time to review us after your recent stay with us.I was delighted to see that you thoroughly enjoyed your anniversary celebrations with us. I am sorry to see that the WIFI was not up to standard on this occasion, I have passed your feedback... More 

1 review
5 of 5 stars Reviewed 1 week ago

Absolutely beautiful hotel lovely warm welcome from the staff food is lovely would recommend this hotel to anyone will be back again thank you I came for my husbands birthday and when we arrived in the hotel room a lovely card wishing him a happy birthday chocolates as well and bottle of white wine we were upgraded to a superior... More 

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GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review

Dear Donna G Thank you so much for the great review. We are pleased that you enjoyed your stay. The whole team will be thrilled that you gave them such nice feedback. We are absolutely delighted you were so impressed to find you had been given a complimentary upgrade & a card for your husband. We pride ourselves in providing... More 

Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Really nice hotel very comfortable room spotless and spacious. Breakfast was very nice you can order from the menu or just help yourself at the buffet, I also had a evening meal at the bar again very nice. friendly staff ,great location bus stops outside 10 mins into eyre square .I would highly recommend this hotel

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GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review

Dear Steven C, Thank you for your feedback after your recent stay at the Menlo Park Hotel. It is always heartening to receive positive feedback and I have passed your kind words on to the team, in particular, our Head chef and his team who has asked me to extend his gratitude on his behalf.We do look forward to welcoming... More 

Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed midweek 2 couples for 2 nights and had a fantastic stay the hotel was spotless clean and the staff were so nice and friendly especially the girl meave who took the booking so fast and efficient all done i 2emails would highly recommend the hotel .Mick Reilly.

Was this review helpful? Yes 1
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review

Dear Michael r Thank you for choosing the Menlo Park hotel as your choice of place to stay for your visit to Galway and for taking the time to review us. I am delighted you had an enjoyable stay overall. Thank you for your lovely comments on our staff, I am glad to read you would highly recommend our hotel.... More 

sligo
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

Room was basic, clean and had all the essentials. Bathroom conditioner was empty, lucky had my own. I know response will be just ring reception but stocks should be checked prior to room becoming available. Had bar food that was delicious. 3 good vegetarian options. Well done! Bar itself didn't have too much atmosphere and was a little cold. Returned... More 

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GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review

Dear tomoko2012 We would like to thank you for taking the time to share your feedback with us and we are happy to hear that overall you enjoyed your stay. Thank you for your kind comments about our courteous staff, I shall pass it onto the team. I was delighted to read you found the bar food to be delicious... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

All perfect except bar food was in edible , but made up for it with restaurant food. Would defo recommend it but eat in restaurant not bar.., rooms very clean & staff extremely friendly.lovely hotel very relaxing atmosphere birthday break with wife. Very generous gift from kids would defo come back R

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GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review

Dear Hunterjack82, Thank you for taking the time to review us after your recent stay. Thank you for your very kind words about our team and the food in the restaurant.I am delighted to see that you had an enjoyable time for you wifes birthday and would return to us in the future. I would like to apologise most sincerely... More 

Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a fantastic 2 night break there for our 5th wedding anniversary last week, and we were thrilled to find a card and a bottle of wine to mark our special occasion. The staff were so helpful and friendly, and the room was out of this world. Cannot find one single fault with the Menlo hotel. I recommend a... More 

Was this review helpful? Yes 1
GMMGalway, Guest Relations Manager at Menlo Park Hotel, responded to this review

Dear Pauline Araujo, I would like to thank you for your very kind words about the entire team and the hotel itself.It is always heartening to read such positive feedback as it is what we are constantly focused on here at the Menlo Park Hotel.We do hope to welcome you back in the not too distant future.Please feel free to... More 

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