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The Ardilaun Hotel

#13 of 57 Hotels in Galway
Certificate of Excellence
Taylors Hill, Galway, Ireland
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The Ardilaun Hotel
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961 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
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Carlow, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I booked a family room, one double and 2 single beds. I was a disappointed with the size of it, smaller than expected. Also the room was immediately beside a lift and was quite noisy for a lot of the night as there was a wedding on. The sound of the lift going up and down for hours meant I... More 

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Ennis,Co Clare
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Once again a fab stay, booked in for The Furlong and one night stay with friends and as usual every thing was great. Had a problem with over bookings when checking in, but the issue was quickly dealt with and a upgrade was given to a great garden suite, Thank you for a great stay once again.

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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

The rooms were very spacious. The bed was large and comfortable. The room was very quiet during the night. There was a nice little garden to have a beer. The staff were friendly. The only issue I had with the hotel was that it is a little bit of a walk to Galway or Salthill. The breakfast was decent fare.... More 

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Hartford, Connecticut
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

During our visit, the people at reception were fun and friendly - and very helpful. We had ordered a birthday cake before hand to celebrate a birthday evening. (It was delicious - real whipped cream and all.) the rooms were decent - I asked for an alternate room because it was smaller and had a mildewy smell, which they quickly... More 

Was this review helpful? Yes 1
Munich, Germany
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here just for one night last weekend. It was a larger hotel with a 200 person wedding going on the night we were there. As usual-the Irish people were so friendly and helpful with tips. The hotel itself is in need of an update, with outdated bedding and carpets. But the bath tub was very nice. Breakfast was... More 

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A TripAdvisor Member
1 of 5 stars Reviewed 6 days ago NEW

Was here with a tour group. Told it was 4 stars. Reception almost NEVER answered calls from the room. Never passed along a message from the airline about lost luggage delivery, despite numerous inquiries at front desk. Room amenities were also missing. Would never recommend this hotel. Meg

Was this review helpful? Yes 1
Limerick, Ireland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

great location near salthill in Galway. had stayed at this hotel while attending a wedding some months ago and very happy with service and hotel facilities. however this time our experience was very different. I booked 2 rooms for family, both rooms smelt musty and were not cleaned properly, beds were very uncomfortable. old part of the hotel. asked at... More 

Was this review helpful? Yes 1
Ohio City, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We were there on a 10 tour to ireland. July the 14-15 two nights. The elevators were broken and we had to climb 4flights of stairs everytime we wanted to leave and return. The front desk people were nice but not gave horrible and wrong information. I found out that there aren't any self service laundry mats. I was told... More 

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JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review

Dear Bridget, Thank you for having stayed with us recently. As I am sure you will appreciate, we are very disappointed to read your feedback following your recent stay with us. We sincerely apologise again for the inconvenience to you during your stay in relation to one of our elevators being out of order. Unfortunately this was beyond our control... More 

Galway, Ireland
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Myself and my partner decided to have dinner here last week as we had heard they had a new menu and were eager to try it out. The bistro itself is nice and a nice atmosphere, we were waiting around 30mins before our order was taken and had to ask at the bar for the menu - alot of staff... More 

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5 of 5 stars Reviewed 1 week ago

My husband and I held our wedding reception here and couldn't believe how amazing it turned out to be. The services they provide with organizing the flow of events, the dinner and guest list were fantastic. The wedding coordinator was fabulous and took care of everything for us and designed the whole evening with us, she was perfect. The hall... More 

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JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this review

Dear Elyza and Alan, Thank you so much for your lovely review but, more importantly, for having chosen The Ardilaun as the venue for your very special celebration - your Wedding. It was our pleasure having had you, your family and friends here to celebrate with you and we are delighted that you all enjoyed. We wish you a long... More 

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