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Kingswood Hotel Citywest

Kingswood Village, Nass Road, Dublin 22, Ireland (Formerly Maldron Hotel Citywest)
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Kingswood Hotel Citywest
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Kingswood Hotel Citywest
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61 Reviews from our TripAdvisor Community

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Traveler rating
    28
    14
    15
    2
    2
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19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • German first
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  • Portuguese first
  • Any
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  • All months
    (61)
  • Mar-May only
    (22)
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    (33)
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    (0)
  • Dec-Feb only
    (6)
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Madrid, Spain
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel is well worth the money we have spent. The hotel was easy to find with the bus stop right beside the hotel. We arrived before check in time and were checked in in no time. The reception and lobby look really cozy, especially the back section. They have a couple of tables on the terrace where we could... More 

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Nottinghamshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Outstanding hotel which is run by an outstanding general manager who is available to guests and can be seen in the hotel. Do not under estimate this 3*** hotel its outstanding in quality. Rooms are excellent, food in the restaurant outstanding and staff whose customer service is second to known. In fact services and staff can outshine many top 5*****... More 

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Cork
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

The food was really nice and tasty and the staff were all kind and accommodating, especially the people on reception at night The food was really nice. The wifi is good in the hotel which is always a good thing.

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County Dublin, Ireland
3 of 5 stars Reviewed 4 days ago NEW

First room they gave us the lights didn't work, the bed had stains on it, finally we switched rooms...the next room the TV down graded 5 years (not a big deal) then i take a shower and go to dry off and realize (thankfully) before i used it that it was dirty and had hair all over it; long black... More 

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Limerick
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Certainly not a 4 star. Reception staff uninterested, pungent smell of dampness in the hallways. Breakfast was poor quality with possibly the worst scrambled egg I've ever tasted, horrible coffee. Sausages and Pudding were of a very cheap quality and most likely frozen. Asked for fried eggs, had finished my breakfast when they arrived. On the plus side, rooms are... More 

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1 review
2 of 5 stars Reviewed 4 days ago NEW

Stayed in the hotel for a concert in dublin,. As i went to check in I can honestly say my greeting was far from welcome.After trying to find the hotel for so long and worrying about how we would find it after the concert I was frantically looking for advice on the best way to come back. All i was... More 

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Raja K, General Manager at Kingswood Hotel Citywest, responded to this review

Dear Majella B I am terribly sorry to hear that your stay with us was not complete satisfactory. I have sent you a private message on TripAdvisor and would like to follow up on your review. I look forward to speaking to you soon. Kind Regards, Raja Kamran More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here last night as a family of four. Hotel is clean with a lovely decor. Check in was efficient. Dinner was good and we had a lovely waitress named Susan who was very efficient and pleasant. Downside was we were given a room on the second floor facing the motorway and the loud noise from the traffic was awful,... More 

Was this review helpful? Yes 1
Raja K, General Manager at Kingswood Hotel Citywest, responded to this review

It is equally disappointing for us to read that you were not happy with your experience at The KingsWood Hotel Citywest. Please accept our sincere apologies that we did not meet your expectations, and your feedback will be discussed across the departments as we obviously let ourselves down in terms lack of attention to detail when allocating a room. We... More 

County Meath, Ireland
1 review
5 of 5 stars Reviewed 1 week ago

Stayed in this hotel last week and paid 120 euro. The hotel staff was very cooperative as well and I had a great time staying there. Bedroom was spacious and bright with nice and comfortable bed. Breakfast next morning was fabulous with so much choice and a lovely dining area. we were served by a lovely waiter Lezlo who was... More 

Was this review helpful? Yes
Raja K, General Manager at Kingswood Hotel Citywest, responded to this review

Thank you for your great review. We are delighted to hear that you had enjoyable stay with us and you enjoyed all the aspects of the Hotel. We are really looking forward to welcome you back in near future for another wonderful stay. Kind Regards, Raja Kamran More 

Belfast, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We as family of 3 stayed ffor two nights at The Kingswood Hotel as we where planning to visit Dublin Zoo and have a day trip to Bray. We found the Hotel to be great value on a room only basis. The rooms are lovely and modern, with LCD TV and tea/coffee making facilities. On our first morning we decided... More 

Was this review helpful? Yes
Raja K, General Manager at Kingswood Hotel Citywest, responded to this review

Thank you for your great review. We are delighted to hear that you had enjoyable stay with us and you enjoyed all the aspects of the Hotel. I greatly appreciate receiving all forms of guest feedback as this assists us in improving our facilities and services on a daily basis. We are really looking forward to welcome you back in... More 

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Room/suite (6)
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