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Metro Hotel Dublin Airport

Santry Cross, Ballymun Road, Dublin 11, Ireland
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Metro Hotel Dublin Airport
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536 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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Huntington, New York
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I was very happy with my stay. The shuttle bus took 11 minutes, with traffic, to get to the hotel. A small fee of €2.50 is worth it. The staff at the hotel were friendly and helpful. The room was clean and spacious but maybe needed a little updating. The restaurant was lovely and the food well priced and delicious.... More 

Was this review helpful? Yes
Level Contributor
13 reviews
3 of 5 stars Reviewed 2 days ago NEW

My family and I booked two rooms in this hotel for the night before our flight to the UK from Dublin airport. Staff were very friendly and accommodating. Hotel was very clean and tidy but in need of some new decor. Very 80's style with a stale smell of cigarette smoke even though all rooms and hallways forbid smoking with... More 

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Cork, Ireland
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent 2 nights here at short notice, excellent place to stay, staff were very professional and very welcoming, rooms perfect for the short stay over very clean, one downside the carpet could do with a freshen up, they are a bit thread worn in the room I was in could do with replacement, but that was the only downside, the... More 

Was this review helpful? Yes 1
offaly, ireland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Every member of staff here from reception to bar and restaurant and courtesy bus are top class. Very friendly and efficient. We got a free upgrade to a suite which was very comfortable, the fact that the walls needed a fresh coat of paint was no concern of ours as the room was totally spotlessly clean. We have stayed here... More 

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Great Yarmouth, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff were excellent and friendly the rooms are a little older now, than when the pictures were taken so are getting a little frayed around the edges just enough to notice. The breakfast was plentiful buffet style but a bit pricey.

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4 of 5 stars Reviewed 1 week ago

Stayed here for the ed sheeran concert in croke park . My partner is wheelchair bound . The disabled room was one of the suites with a kitchen ( sink fridge microwave toaster & kettle ) room was great and clean . Beds were comfy and staff were all lovely and welcoming . It's also located very close to ikea... More 

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Ballymoney, United Kingdom
Level Contributor
168 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is not really near the airport at all, but does have a shuttle bus. The corridors and reception are very dingy. However the room catered for all we needed- a bed before an early morning flight. If it was really the cheapest hotel I would stay again but wouldn't really recommend.

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Tipperary, Ireland
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in Metro prior to our recent holiday and while it couldn't be described as luxurious it was fine. We were catching an early flight and so spent little time in the hotel however I would like to highly commend reception staff, bus drivers and security guard they were all more than helpful. Having read some previous reviews I was... More 

Was this review helpful? Yes 1
Mark W, General Manager at Metro Hotel Dublin Airport, responded to this review

Dear Guest, We really appreciate your feedback and we are grateful for highlighting areas which you feel need improvement. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting our guest's needs. I am delighted to hear you found our reception staff, shuttle bus drivers... More 

Brussels, Belgium
1 of 5 stars Reviewed 2 weeks ago

I was totally dissatisfied with the service provided for the following reasons: The hotel was 15 minutes by taxi which added 20 euro to an already expensive bill for a bad hotel. I do not consider this hotel an airport hotel by the standards common in Europe. The shuttle bus in the morning requested customers to pay 5 euro. This... More 

Was this review helpful? Yes
Mark W, General Manager at Metro Hotel Dublin Airport, responded to this review

Dear Niamh, Thank you for taking the time to send feedback regarding your recent stay with us. I am disappointed to see that the hotel did not meet your expectation and I offer my apologies for any inconvenience caused. I would like to take this opportunity to respond to the points you have alluded to in your email as follows;... More 

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Dromore, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent stay at the Metro hotel for one night, check-in was easy, and the room was very spacious. The staff all were friendly and helpful. There was a good secure car parking area to leave the car at, whilst we were on holiday, with a shuttle bus every 15 minutes to leave you to the airport. The location of the... More 

Was this review helpful? Yes
Mark W, General Manager at Metro Hotel Dublin Airport, responded to this review

Dear Paul, Thank you for your kind review. it's needless to say I am delighted to hear you enjoyed your short stay with us and that Metro Hotel Dublin Airport suited your requirements. Thank you also for acknowledging our staff for their friendliness and I am glad they all looked after you very well. We take pride in providing excellent... More 

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