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Metro Hotel Dublin Airport

Santry Cross, Ballymun Road, Dublin 11, Ireland
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Metro Hotel Dublin Airport
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Metro Hotel Dublin Airport
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493 reviews from our community

Traveler rating
    124
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    137
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
2 reviews
2 of 5 stars Reviewed yesterday NEW

I stayed in the hotel for 4 nights. When I checked in I was given my room and all seemed fine. Upon arrival in my room I notice that, the carpet was worn out (seriously needing replacing) the walls were stained. It let me to think how actually clean the hotel is. There was a continuous buzzing noise coming from... More 

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Belfast
Contributor
19 reviews 19 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for 1 night prior to our 2 week holiday. Cost was reasonable for 1 night stay and 15 nights parking. The reception staff were helpful and plesant, despite taking rude comments from another guest remained professional. The room we had was clean, bathroom was a 'wet room' no bath. The food was reasonable for the price. Transfer... More 

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County Sligo, Ireland
Contributor
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for one night before a flight from Dublin.The reception staff pleasent enough . Run down area. My booking confirmation stated that we had an executive double room. We got a rather small double room, big bed but not much space around it! Ok for one night but longer stay could get claustrophobic! The bed linen was torn... More 

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Scottsdale, Arizona
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The reservation reps at the Metro Hotel at Dublin Airport went well out of their way to communicate with me for weeks before I arrived from the US. It seems the reservation I made through one of the "online" travel sites was (paid for) but lost. For days, the clerk was so helpful in assisting me in the search to... More 

Was this review helpful? Yes 1
Mark W, General Manager at Metro Hotel Dublin Airport, responded to this review

Dear Guest, Thank you for your kind review. Thank you for complimenting our reservations staff, I am glad they managed to sort out the issues surrounding your online reservation. I am also delighted to see your room was upgraded to one of our spacious suites, I hope it made your stay with us even more comfortable. It was our pleasure... More 

Cobourg, Canada
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The accommodations are reasonable, and the front staff are passably helpful, but being a N. American traveler, the minor details can be a bit daunting. The Shuttle Pick up location at the airport seems to be a fair bit of a way from the main terminal (Not the hotel's fault - I know, but not close either). For us strangers... More 

Was this review helpful? Yes 1
Mark W, General Manager at Metro Hotel Dublin Airport, responded to this review

Dear Guest, Thank you for taking the time and effort to record your valued comments regarding your recent stay at the Metro Hotel Dublin Airport. May I offer my apologies about the inconvenience you experienced with the shuttle bus pick-up point being too far from the terminal. Unfortunately, as you correctly pointed out, the location of the bus stop is... More 

dorset united kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Having just returned from a long weekend away here I come home to find my whole stay has been preauthed from my bank after I paid cash on arrival. On checking in I paid for my entire stay in cash the receptionist was very informative and friendly about the hotel and the area. (However failed to mention they had already... More 

Was this review helpful? Yes 3
Mark W, General Manager at Metro Hotel Dublin Airport, responded to this review

Dear Kelly, Thank you for your much appreciated feedback. I would like to note that we have been in direct contact with you and the matter will be solved, leaving both parties satisfied. I would like to use the opportunity to once again apologise about the inconvenience you experienced with releasing the pre-authorisation on your debit card. I sincerely hope... More 

Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very clean and nice place, all organized well and pleasant staff to help you anytime.I wasn't expected quite that but was surprised to see how well managed this Hotel can be. Well done guys! That's all I needed, perfect :)

Was this review helpful? Yes
Mark W, General Manager at Metro Hotel Dublin Airport, responded to this review

Dear Sandra, Thank you kindly for taking the time to share your experience with us. I am glad to hear we managed to meet your needs and that you enjoyed your stay at the Metro Hotel Dublin Airport. I hope you had great time in Miami! Thank you also for acknowledging our staff for their friendliness and I am glad... More 

west of ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean, friendly hotel perfect for early/late flights. Decent food at reasonable prices and the bar is warm and comfortable which surprised me given its size. The rooms were good - nothing spectacular but we got a good quite nights sleep. Would stay again. The staff were all lovely too! Will be recommending this hotel to family and friends.

Was this review helpful? Yes
Mark W, General Manager at Metro Hotel Dublin Airport, responded to this review

Dear guest, Thank you kindly for taking the time to share your experience with us. I am glad to hear we managed to meet your needs and that you enjoyed your stay at the Metro Hotel Dublin Airport. We are looking forward to welcoming you back soon for another good stay with us and once again, thank you for your... More 

Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent only 1 night in the hotel, but were very satisfied. The staff is polite, the prices are fairy, roms are comfortable. Location is a bit far from city center, but there are good connection the bus. We loved this hotel, as before we spent some days in the city center with very noisy room (most hotels there have... More 

Was this review helpful? Yes 1
Mark W, General Manager at Metro Hotel Dublin Airport, responded to this review

Dear Sandra, Thank you kindly for taking the time to share your experience with us. I am glad to hear we managed to meet your needs and that you enjoyed your stay at the Metro Hotel Dublin Airport. I am delighted to hear you booked with us directly, it is indeed true that best price is available on the hotel's... More 

Leitrim, Ireland
Top Contributor
91 reviews 91 reviews
37 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we stayed at the Metro prior to an early morning flight and were extremely happy with the service we received. we used their shuttle service to and from the airport and have to say that the drivers on both occasions are a credit to the hotel. They were so helpful, kind and friendly and truly epitomise the old saying" Ireland... More 

Was this review helpful? Yes 2
Mark W, General Manager at Metro Hotel Dublin Airport, responded to this review

Dear guest, Thank you for your kind review. I am delighted to hear you enjoyed your stay with us and found the service excellent. Thank you also for complimenting our staff, we do our utmost to ensure all our guests are well looked after and I am glad you noticed that. It was our pleasure to have you staying with... More 

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