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Grand Canal Hotel

#47 of 171 Hotels in Dublin
Certificate of Excellence
GreenLeadersBronze level
Grand Canal Street Upper | Ballsbridge, Dublin Dublin 4, Ireland
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1,114 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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Dungarvan, Ireland
1 review
5 of 5 stars Reviewed yesterday NEW

A group of 14 of us stayed at this hotel on June 26th. The bookings manager Sinead was very helpful prior to our arrival accommodating all of our needs. on our arrival all of the group were very happy with the facilities provided in their rooms and also the dinner and breakfast menus. Our group ranged in age from 25... More 

Was this review helpful? Yes 1
Bangor
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

To start with, the room was lovely and very clean. However, the positives end there. When we arrived at the hotel, we discovered that there were no parking spaces. Prior to our arrival, we were told that we would not need to reserve a space in the car park as there would be plenty of spaces. I went to hotel... More 

Was this review helpful? Yes
GCHDublin, Manager at Grand Canal Hotel, responded to this review

Dear Guest, I am sorry to hear that you think that at the Grand Canal Hotel we do not care about our guests. I can assure you that this is not the case. We do not reserve spaces as to do so would cause chaos, a point proved by the fact that reception staff were not able to reserve the... More 

Singapore, Singapore
Level Contributor
89 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Located in the Grand Canal area just south of Dublin port, close to the Dublin convention centre, & the Aviva Stadium. About 15-minutes walk to Trinity College area, Grafton Street. Rooms are spacious, modern, has comfortable bed & good shower area with amenities. Tea making facilities in the room. Free under cover parking. Fast, free wifi is available. Nice pub... More 

Was this review helpful? Yes 1
GCHDublin, Manager at Grand Canal Hotel, responded to this review

Dear Guest, Thank you for taking the time to not only write the review but to post some very nice photos of our new bar menu. I am thrilled that you enjoyed your stay with us. Our car park is complimentary to guests that reserve rooms directly with us or on our own website. Wifi is always free to guests... More 

Belfast
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just back from Dublin after bringing my daughter and her cousins to see Taylor Swift and I have to say this was a very nice hotel. It's on the suburbs of Dublin about 25 mins walk from O'Connell Street and about 5-10 mins walk to the Aviva stadium. If you don't want to walk, the DART is close by to... More 

Was this review helpful? Yes 1
GCHDublin, Manager at Grand Canal Hotel, responded to this review

Dear Guest, I am delighted that you and your family not only enjoyed Taylor Swift but also that you had a pleasant stay at our Grand Canal Hotel. By booking direct car parking is included in the rates quoted. We are indeed nice and convenient for the events that are taking place in Dublin this summer and the dart is... More 

London, United Kingdom
Level Contributor
65 reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel was average, rooms were clean, most views were terrible and its a short 15 min walk to the city centre. I wasnt too impressed. The staff were friendly and the breakfast was ok, but overall there seemed to be much nicer hotels in dublin

Was this review helpful? Yes
GCHDublin, Manager at Grand Canal Hotel, responded to this review

Dear Guest, Thank you for choosing the Grand Canal Hotel as your base in Dublin and for taking the time to write a review. I am delighted to hear that you found all of the staff to be friendly, that to me is the most important thing that we can offer our guests. I am sorry that you were not... More 

Donegal Town, Ireland
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Handy for theatre breaks to Bord Gais theatre and also about 15-20 minute walk into city centre. Nice clean hotel rooms comfortable bed,, Good bar with entertainment, drinks were good price also. Service was good and nice buffet breakfast no delays or slow service. Would recommend this hotel to anyone staying in dublin if you don't mind the walk into... More 

Was this review helpful? Yes
GCHDublin, Manager at Grand Canal Hotel, responded to this review

Dear Guest, I am delighted that you enjoyed your recent stay with us at the Grand Canal Hotel and that you took the time to write such a nice review. Good to hear that you enjoyed the entertainment, during the summer we have music on Friday and Saturday evenings and then on Sunday after our Carvery. I do hope that... More 

Dunblane, United Kingdom
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a long weekend with friends, nice friendly staff, modern spacious hotel, good parking, a bit of a walk to city centre - 20 minutes, but interesting, good bar area in hotel.Good value in this city if you don't mind being out of the centre

Was this review helpful? Yes
GCHDublin, Manager at Grand Canal Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review of the Grand Canal Hotel. I am delighted that you enjoyed your stay with us and hope that you will come to visit us again in the near future. Kind Regards Donna Curry More 

Hertfordshire
Level Contributor
112 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is situated about 15 minutes from the centre of Dublin. We were in room 423 on the Executive floor. It had three beds in it, and a chair. It was clean and the toiletries were nice. We ate in the restaurant on the first night of our two night stay and had a reasonable meal that evening. Some... More 

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GCHDublin, Manager at Grand Canal Hotel, responded to this review

Dear Guest, I am delighted to hear that you enjoyed your stay at our hotel and found it a nice walk to the city centre. I am sorry to hear that some of the breakfast items were not as hot as they should have been, I have already spoken to the breakfast chef and asked him to keep an eye... More 

2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Although some staff where nice and pleasant on the other hand some were not. We attending breakfast in the morning (Sunday 21st of June 2015) and while we were seated we noticed a male member of staff who seemed unhappy at his job. This was clear to see by the way he walked through guests like they were ghosts and... More 

Was this review helpful? Yes
GCHDublin, Manager at Grand Canal Hotel, responded to this review

Dear Guest, Thank you for taking the time to review the Grand Canal Hotel. I am extremely disappointed to see that you had such a poor experience at breakfast and I am sorry that one employee's attitude has tarnished your view of the Grand Canal Hotel and all of the other wonderful staff that we have. With regards to the... More 

Rushden, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

I have stayed in plenty of hotels and this one by far needs the most work. The walls were cracked. The toilet roll holder was broken. There was soap scum every where in the bathroom. And, if I wanted to stay in a hotel that had staff that couldn't be trusted, this is it. Valuables went missing and the hotel... More 

Was this review helpful? Yes
GCHDublin, Manager at Grand Canal Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review of the Grand Canal Hotel. Firstly I am sorry to hear that you were not satisfied with the hotels response to your assertion that there was an item left in your room on departure. Having spoken to the employee that cleaned the room I am satisfied that the... More 

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