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Grand Canal Hotel

#50 of 171 Hotels in Dublin
Certificate of Excellence
GreenLeadersBronze level
Hotel website
Grand Canal Street Upper | Ballsbridge, Dublin Dublin 4, Ireland
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1 room 1 adult
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Grand Canal Hotel
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1,270 Reviews from our TripAdvisor Community

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Copenhagen, Denmark
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

The room and bathroom were nice and clean, lots of light, comfortable beds. The temperature though was extremely high to the point it was difficult to sleep and the thermostat didn't seem to work. WiFi is almost unusable.

Helpful?
Thank Phillip S
Westport, Ireland
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed yesterday NEW

One night stay in November. Overall hotel was fine, room, bar service. Night porters were friendly and got us a late drink. My only irritation was the reception staff were very rude! One young gentleman was in particular very rude and unhelpful when asking for directions to the nearest service shop, as if I was bothering him!! On check in... More 

Helpful?
Thank Mike M
Level Contributor
106 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here in last few days, it's clean and functional in need of some modernisation. My initial engagement was poor, I was 'beckoned' to check in by a member of staff to check in while they were on the phone to a supplier, I was checked in while all the while they were on the call, not a word was... More 

Helpful?
Thank DanIelDMan
County Offaly, Ireland
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I said here for a week as part of a business week in Dublin. Was going to be in Dublin early and needed to drop off my car. I rang ahead and even though I was not checked in the hotel said it was ok to park. Big benefit is the free parking and your room key gives you access... More 

Helpful?
Thank JWMD
Caroline_Haughey, Manager at Grand Canal Hotel, responded to this review

Thank you for taking the time to review Grand Canal Hotel. I am glad to see that you enjoyed your stay and that the service that you received was to the standard we strive to achieve. I will pass along the issue TV reception to the relevant team member to improve this. If you are in Dublin again for business... More 

Vienna, Austria
1 review
4 of 5 stars Reviewed 1 week ago

Great proximity to the Grand Canal Dock DART rail station and the Prometric testing centre (basically across the street). If you decide not to take the DART, the city centre is within walking distance. Hotel was perfect - clean, quiet and great food served in the bar lounge! Inexpensive shuttle bus available from the hotel to the airport in the... More 

Helpful?
Thank jackiesL2715AK
Caroline_Haughey, Manager at Grand Canal Hotel, responded to this review

Many thanks for the review you have provided. I am delighted that you enjoyed your stay at the hotel. Thank you for your recommendation and the four star rating you have given, we hope to welcome you back to The Grand Canal Hotel soon. More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

This will just be bullet points lol, not great at writing so this will do. Staff were great, let us check in earlier as we for there 3 hours before we were meant too The bed was class nice and big and very comfortable Bathroom could have been bigger but still decent enough for the price TV said it had... More 

Helpful?
Thank Daniel C
Caroline_Haughey, Manager at Grand Canal Hotel, responded to this review

Many thanks for taking the time to write a review and for the four star rating. I am pleased that we could accommodate your early check-in. Sorry to hear the internet wasn't working on the TV at the time. Next time you are at an event in Dublin or just fancy a break away I hope you will stay with... More 

Newtownabbey, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

wonderful food excellent staff comfortable room. went for theatre break this time superb value for money Bord Gais within walking distance. pre theatre meal excellent highly recommend. Close to connolly station

Helpful?
Thank diathome
Caroline_Haughey, Manager at Grand Canal Hotel, responded to this review

Many thanks for your lovely feedback as well as the five star rating, it's very much appreciated. I am delighted to hear that you enjoyed the theatre break so much. The chef will be thrilled with the high praise! I hope you will stay with us again, there are some great shows coming up! Kind regards Caroline More 

Knock, Ireland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Chose this hotel due to it's proximity to the Grand Canal Theatre and we have to say, we were not disappointed. Myself and my wife stayed for two night's and attended the matinee performance of 'The Jersey Boy's' on the Saturday. The hotel reception staff were very friendly and helpful, which is great for first impressions of a place. The... More 

Helpful?
Thank Noisey
Caroline_Haughey, Manager at Grand Canal Hotel, responded to this review

Thank you taking the time to write a review and lovely feedback. I'm delighted you enjoyed your stay at the hotel. Thank you for your lovely comments about the reception team. Regarding the food at breakfast, this is topped up throughout the morning but I will mention this to the relevant manager and we will keep your comments in mind... More 

Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Reception staff welcoming and helpful. Hotel amenities excellent, room was spotless and very comfortable. Bedroom door display signs carried even vital fire safety information for hard of hearing guests, well done Grand Canal. Quality of breakfast was excellent and catered for every possible taste. I don't like to award 5 out of 5, but we both certainly felt the hotel... More 

Helpful?
3 Thank Joyce W
Caroline_Haughey, Manager at Grand Canal Hotel, responded to this review

Thank you very much for your review and the five star rating. I am delighted to hear that you had such a great experience during your stay. Our reception staff pride themselves on welcoming each guest and trying to make their stay as enjoyable as possible. We look forward to welcoming you again. Kind regards Caroline More 

Nenagh, Co Tipperary
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for one night recently and it was very good. The room was comfortable and clean and the staff were very friendly. As breakfast was not part of our room rate we didn't partake, but we have stayed here before and the breakfast was very good. It is in a very central location close to the... More 

Helpful?
1 Thank AnnaD3232
GCHDublin, Manager at Grand Canal Hotel, responded to this review

Dear Guest, Thank you for taking the time to review the Grand Canal Hotel and for the rating that you have given us. I am delighted that you found the hotel to be clean and the staff to be friendly but above all that you enjoyed your stay with us. I hope that you will be in Dublin again soon... More 

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