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Grand Canal Hotel

3.0 of 5
Grand Canal Street Upper, Dublin Dublin 4, Ireland
Hotel amenities
Grand Canal Hotel
Ranked #48 of 178 hotels in Dublin
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673 reviews from our community

Traveler rating
    223
    314
    94
    25
    17
See reviews for
Families
80
 
Couples
269
 
Solo
34
 
Business
82
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Harrogate, United Kingdom
2 reviews
4 of 5 stars Reviewed May 21, 2013 NEW

Me and my boyfriend stayed here for a long weekend, and everything about it was great. We arrived early in the morning even though the check in wasn't until 2, and the staff were extremely helpful locking away our bags and advising us that they can get the rooms turned around before 11am. The room itself was everything you would... More

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Wexford, Ireland
Top Contributor
107 reviews 107 reviews
44 hotel reviews
Reviews in 37 cities Reviews in 37 cities
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed May 20, 2013 NEW

The quality of the bedrooms is excellent - warm, comfortable, quiet, well appointed. The breakfast room looks dull brown and the choice of breakfast is only adequate. Some fresh & tinned fruit, bread, pastries, cereals. Service pleasant but inefficient. As they did not have All-Bran, I got good porridge & honey to order. Underground car parking and free wifi included.

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See 26 more reviews by Gorey_Wexford for Dublin
Dublin, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed May 15, 2013 NEW

I booked a triple room B & B as a gift for my sister & neice however I was disappointed about bringing them to this hotel. On Saturday we had to return 3 dirty glasses to the bar also the hotel windows were filthy all around the ground floor, a very bad first impression. Then Sunday morning we queued for... More

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SheilaBaird, Manager at Grand Canal Hotel, responded to this review
May 18, 2013

Hello Thank you for your comments and our apologises for the service you recieved on that Sunday morning. It was a difficult morning for us and not reflective of the normal service standards we provide. Our apologises again and our assurances that it will not be repeated. Kind regards More

belfast
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 13, 2013

I stayed her with my husband for the beyonce concert at the o2 arena. We found the hotel very easily via sat nav and when we arrived we were welcomed by the reception staff. Check in was speedy and informative. Car parking is free for residents until 1pm the following day so very handy. We booked the shuttle to the... More

Was this review helpful? Yes 1
SheilaBaird, Manager at Grand Canal Hotel, responded to this review
May 14, 2013

Hello Thank you for your posting. We are delighted you enjoyed your stay with us. Judging from the comments the next morning she put on a super show. Thanks again for the comments. Kind regards More

Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 12, 2013

I don't normally complain but I have to highlight the awful time we had at breakfast time in this hotel. We arrived at 10am for breakfast to be met with a queue in which we waited for 15-20mins. When we got a table there was no milk or spoons and the table was dirty. There was no bread to make... More

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SheilaBaird, Manager at Grand Canal Hotel, responded to this review
May 14, 2013

Hello Thank you for your feedback and my apologises for the service you received at breakfast on Sunday morning. Our service for a number of reasons was not to our normal standard and did lead to delays and poor service. We are all disappointed that this occurred and will work to ensure that it is not repeated. Again our apologises... More

Castlederg, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 10, 2013

May day bank holiday weekend trip to see Lion King. The hotel is well placed for the theatre, easy walking distance. The free parking at the hotel is a great bonus and secure. Rooms spacious, clean and modern. We travelled with friends, one tip is ensure get room facing carpark not street. The rooms facing the street have double double... More

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SheilaBaird, Manager at Grand Canal Hotel, responded to this review
May 14, 2013

Hello Thank you for your comments and delighted you enjoyed the hotel and the show. All the reviews of the Lion King are fantastic. Hope to see you again soon - plenty more great shows coming up later in the year Wicked, Cats and Hairspray are all on. Thanks again for the posting. Kind regards More

Dania Beach, Florida
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 8, 2013

I researched many hotels before deciding on the Grand Canal. It is about a 15 minute walk to the center of Dublin. The rooms are spacious and nicely decorated. We were right on top of the Gasworks Bar and it was a weekend, so we heard the noise from the music at night. It didn't bother me, but it woke... More

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See 4 more reviews by outdoornina for Dublin
SheilaBaird, Manager at Grand Canal Hotel, responded to this review
May 14, 2013

Hello Thank you for posting your comments and glad you enjoyed your time at the hotel and in Dublin. Will monitor the music on Saturdays and apologises to your partner if it disturbed him. Thanks again for the comments. Kind regards More

NI
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2013

First class. My wife and I stayed here as part of a theatre deal. The hotel was great: nice big room, very clean, free wifi, great breakfast. Easy to get to and from the train station via the Dart. It is a bit of a stroll to the shopping centre of Dublin but again there's the Dart or a taxi.... More

Was this review helpful? Yes 1
SheilaBaird, Manager at Grand Canal Hotel, responded to this review
May 8, 2013

Hello Delighted you enjoyed your stay with us and your visit to the Theatre. Lion King is getting great reviews. Hope to see you again soon, perhaps for another show - Wicked, Cats and Hairspray are all on this year. Thank you for taking the time to post your comments. Kind regards More

Limerick, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 7, 2013

I booked this hotel as part of a package to see the Lion King. It was in an excellent location, the staff were very friendly and helpful and could not do enough. It was a pleasure to deal as I had made a mistake in my booking and they were more than helpful.

Was this review helpful? Yes
SheilaBaird, Manager at Grand Canal Hotel, responded to this review
May 8, 2013

Hello Thank you for your comments and delighted you enjoyed your stay and the show. It is getting fantastic reviews so well worth attending. Hopefully we will see you again soon. Thanks again for the posting. Kind regards More

Wexford Ireland
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 7, 2013

Stayed here for one night but was very disappointed The reception lady who checked us in was very friendly and helpful and gave us great recommendations for places to eat near by. The room was ok but what I was really disappointed with was the breakfast. The dining area smelled extremely stale from the previous nights function and was very... More

Was this review helpful? Yes
See 4 more reviews by JoeyWexfordIreland for Dublin
SheilaBaird, Manager at Grand Canal Hotel, responded to this review
May 8, 2013

Hello Thank you for your feedback. I too am disappointed that breakfast did not met expectations. I have past on your comments to the Food and Beverage team and am sure they will monitor the service and standards more closely. Thank you again for the posting. Kind regards More

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Additional Information about Grand Canal Hotel

Also Known As:
Grand Canal Dublin
Hotel Grand Canal
Address: Grand Canal Street Upper, Dublin Dublin 4, Ireland
Region: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#50 Family Hotels in Dublin
#55 Business Hotels in Dublin
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Experience Irish hospitality as it should be at the Mc Eniff Grand Canal Hotel in picturesque Dublin 4. Featuring a coveted location in the heart of the city centre, the newly refurbished hotel is only steps from the vibrant Grafton Street shopping promenade.At the meeting point of the Dublin’s technology hub & Ireland’s Broadway like theatre district of Grand Canal dock, The Grand Canal Hotel is truly amidst the best of what the historic Georgian city of Dublin has to offer, such as the Bord Gais Energy Theatre, Aviva Stadium, Trinity College, The Irish Financial Services Centre, The RDS, Convention Centre Dublin and The O2. The 142 beautifully appointed guest rooms and suites cater to the need of the most discerning travelers, featuring start-of-the-art smart televisions and complimentary 15mg WIFI as standard. The Business Executive floors of the Grand Canal Hotel provide additional luxury and exclusivity to our corporate guests.After a relaxing nights sleep you can look forward to a sumptuous breakfast in the Epic restaurant, the hotels more formal dining choice. In a rush and don’t have time for breakfast? Grab a coffee and a pastry at canal express. Gasworks bar, serving casual food and drink in a lively atmosphere, is the perfect location for an important business meeting or just an informal coffee with friends. The Grand Canal Hotel offers an array of additional facilities such as 2,200 square feet of fully equipped meeting and conference space, a fully equipped gymnasium and a two story complimentary parking for all guests. Business and leisure travelers alike will find comfort in the hotels friendly but professional environment, combined with the quality, efficiency and reliability that is synonymous with Irish hospitality. Step into a simple world of elegance where a friendly welcome awaits you. ... more   less 
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Grand Canal Hotel
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