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All 178 Dublin hotels

West County Hotel

2.0 of 5 Hotel   |   Chapelizod | Old Lucan Rd, Dublin 20, Ireland
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West County Hotel
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75%
Ranked #74 of 178 hotels in Dublin
Certificate of Excellence 2013
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120 people have reviewed this hotel

Traveler rating
    42
    48
    21
    5
    4
See reviews for
27
38
6
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Holy mother of christ the 70s called and want ALL their decor back. Staff are pleasent though.... tables in bar are horrendus looking. Their branding is non existant. Food is edible.... coffee is almost poison

Was this review helpful? Yes 1
112GaryS, Manager at West County Hotel, responded to this review

Dear Joey B, Thank you for taking the time to review the hotel on Tripadvisor. I was disappointed to note that you did not fully enjoy your stay. I would like to investigate some of the issues you have mentioned and would appreciate it if you emailed me at garyspain@westcountyhotel.ie to discuss your stay in more detail. Thank you for... More

2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel in early April with my girlfriend and we both found it a very pleasant stay.Yes the rooms and the decor where a little but the staff really did go out of their way to help you with any questions you had and the service was very good also.The area is nice and quite, Phoenix Park... More

Was this review helpful? Yes
112GaryS, Manager at West County Hotel, responded to this review

Dear Ken D, Thank you for taking the time to review the hotel. We are delighted to read you enjoyed your stay. I am glad you enjoyed the friendly atmosphere at the hotel and found the location of the hotel good. We would be delighted to welcome you back to the hotel in the very near future. Kind Regards, Ulick... More

Douglas, Cork
Top Contributor
103 reviews 103 reviews
25 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 1 week ago

I was coming to Dublin to do the Great Ireland Run and decided to book this hotel as the cost was reasonable and it was close to the Phoenix Park. We arrived at 5.30 pm on Saturday. The receptionist explained that the lift was out of action and we were booked on the second floor. As my parents aren't that... More

Was this review helpful? Yes
112GaryS, Manager at West County Hotel, responded to this review

Dear Anniebannie1981, Thank you for taking the time to review the hotel. We are delighted you enjoyed your stay at the hotel. Thank you for your kind words on our friendly staff, location and menus. I am sorry that the lift was out of order during your stay and I am glad to read it did not affect you too... More

Clane, Ireland
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Such an experience, and not in a good way. Stayed here for a family function in March 2014. While the hotel looks cold and uninviting from the outside, the interior holds even less charm. The precast structure appears to have had little spent on it since construction, and you would wonder if, even back in the day, it ever looked... More

Was this review helpful? Yes 4
112GaryS, Manager at West County Hotel, responded to this review

Dear LadyfromKildare, Thank you for taking the time to review the hotel on TripAdvisor. We fully appreciate all reviews and use them to improve our product and service to better the experience for future guests. I am sorry to read you did not enjoy your stay at the hotel. I apologise for the issue you experienced with the lack of... More

Newry
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great little hotel. Yes it's dated but what it offers, more than makes up for the decor. A very friendly staff, good food, value for money and location (3 mins from the M50 motorway and 20 mins into Dublin).

Was this review helpful? Yes 2
112GaryS, Manager at West County Hotel, responded to this review

Dear Newrytraveller1, Thank you for taking the time to review the hotel on Tripadvisor. We are delighted you enjoyed your stay at the hotel. Thank you for your kind words on our friendly staff, our value for money and our location. We would be delighted to welcome you back to the hotel in the very near future. Kind Regards, Ulick... More

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This was a hotel on a groupon offer and it was lovely. The decor is a little dated but when you look past that you find a lovely hotel with amazing and very friendly staff. Couldn't have asked for more lovely people. This is a great hotel and with a little bit of updating would be even better! Food was... More

Was this review helpful? Yes
112GaryS, Manager at West County Hotel, responded to this review

Dear Smithy878, Thank you for reviewing the hotel on Tripadvisor. We are delighted you enjoyed your stay. Thank you for your kind compliments on our service, food and friendly staff. I will pass on your compliments to our team here and especially Catherine in the Kid's Klub, who will be delighted with the feedback. We look forward to welcoming you... More

Belfast, United Kingdom
1 review
5 of 5 stars Reviewed March 7, 2014 via mobile

What a lovely hotel! The staff are so helpful they really couldn't do anymore for you! The food I really enjoyed! Portion size also fab! So handy for nipping in and out of Dublin city! Bus runs every half hour and there is any amount of them! Rooms clean and bed extremely comfortable! The hotel is well heated and all... More

Was this review helpful? Yes
112GaryS, Manager at West County Hotel, responded to this review

Dear Sarah, Thank you for your very kind review of the hotel. We are delighted you enjoyed your stay. I will pass on your compliments to our team here and we would be delighted to welcome you back to the hotel in the very near future. Kind Regards, Ulick Colgan Marketing Manager, The West County Hotel. More

antrim
Top Contributor
73 reviews 73 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 25, 2014 via mobile

Stayed here on a Groupon offer 2 nites b&b & an evening meal very good value . Pleasant helpful staff. Hotel I can only describe as half way enroute to Liffey valley . Sat nav wouldn't pick it up bah humbug but eventually got sorted . Hotel itself was fine, old fashioned bedrooms & bathroom smallest I've seen in years... More

Was this review helpful? Yes 1
112GaryS, Manager at West County Hotel, responded to this review

Dear bigmacAntrim, Thank you for taking the time to review our hotel. I am glad to read you enjoyed your stay at the hotel. We look forward to welcoming you back in the near future. Kind Regards, Gary Spain, General Manager, The West County Hotel. More

Seacombe, wirral, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 9, 2014

was there in October last year came back in January the staff were pleasant enough and nice that I was remembered by some, the food in general was good although on the sunday there were a few complaints regarding the food by my table and the table next to ours, although the manager was kind enough to deal with the... More

Was this review helpful? Yes
112GaryS, Manager at West County Hotel, responded to this review

Dear Will, Thank you for taking the time to review the hotel on tripadvisor. We are delighted to read you enjoyed your stay in the whole. Thank you for your kind words on our staff and food quality. I apologise for the mentioned member of staff you found to be unfriendly. As you mentioned, this is a rare complaint and... More

Durham
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 9, 2014 via mobile

Firstly the staff are all excellent and the service was great throughout our stay. Also the hotel is in a great location, its a 10min bus ride from the centre which meant it was easy to get into town but also that the hotel was not full of hens and stags. The downside is that its really dated, the rooms... More

Was this review helpful? Yes
112GaryS, Manager at West County Hotel, responded to this review

Dear jolleyk, Thank you for taking the time to review the hotel on Tripadvisor. We use all reviews to assist us in improving the customer experience for all future guests. Thank you for your kind words on our friendly staff and location. We make every effort to create a "Home away from Home" atmosphere for all guests. We are currently... More

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Additional Information about West County Hotel

Also Known As:
West County Dublin
Address: Chapelizod | Old Lucan Rd, Dublin 20, Ireland
Location: Ireland > Province of Leinster > County Dublin > Dublin
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service
Hotel Style:
#22 Business Hotel in Dublin
Price Range (Based on Average Rates): $
Hotel Class:2 star — West County Hotel 2*
Reservation Options:
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