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Clayton Hotel Ballsbridge

Merrion Road | Ballsbridge, Dublin 4, Ireland (Formerly Bewley's Hotel Ballsbridge)
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Clayton Hotel Ballsbridge
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1,705 Reviews from our TripAdvisor Community

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Donegal
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed on a Saturday night in a family room for 2 adults and 2 kids and we were all extremely happy with everything the hotel had to offer. Room had a set of bunks (great sized beds) and a double bed and we all had a great sleep in very comfy beds. Both room and ensuite were very spacious and... More 

Helpful?
1 Thank Battb
AoifeDeeg, Brand Ambassador at Clayton Hotel Ballsbridge, responded to this review

Hi Battb, Thank you very much for your glowing review- our General Manager was delighted to hear this feedback. We are delighted to hear that you enjoyed your stay and everything was to you liking- breakfast is a definite favourite among our guests! We hope you will come back and try our new Bar Menu- it is a shame you... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just stayed here the weekend that has just passed for my 21st. Place is absolutely beautiful in a very lovely location. Hotel is huge and the building which apparently used to be an old boarding school is stunning. It is 5 minutes walk from the Dart which only takes another five minutes to the city centre or there is always... More 

Helpful?
1 Thank Bryony G
AoifeDeeg, Brand Ambassador at Clayton Hotel Ballsbridge, responded to this review

Hi Bryony G, Thank you for taking the time to review our hotel- we are very grateful for your feedback. We are pleased to hear that you were delighted with your stay and that you enjoyed your time in Tom's Bar. There is always a great atmosphere in there especially on match days! We are sorry to hear that you... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel was everything we could wish for. The building is even more beautiful than what it looks in pictures, it made a lovely valentines weekend away. Good location, friendly staff, great amenities in the room. The breakfast in the morning was delicious, great selection of local food! Only negative point is the hairdryer in the room is very old,... More 

Helpful?
2 Thank Leah C
AoifeDeeg, Brand Ambassador at Clayton Hotel Ballsbridge, responded to this review

Hello Leah C, We are delighted to hear that you had a good Valentines stay with us. It is great to hear that our staff looked after you and you enjoyed your breakfast. Apologies about your problems with the hairdryer in your room, this has been brought to the attention of the Accommodation Manager who will now be having a... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Nice and beatifull hotel, the staff is helpfull and friendly. The breakfast was regular but the tables for 4 are not very friendly (small and bad access due to the couch). No A/C case you need it. Parking is hard. Always used the hotel parking, payed 12 well spent euros for tge night.

Helpful?
1 Thank Pedro M
AoifeDeeg, Brand Ambassador at Clayton Hotel Ballsbridge, responded to this review

Hi Pedro M, Thank you very much for your kind review, your feedback is much obliged. We are delighted to hear that our staff looked after you, we always strive for the best customer service. We hope you come back to us again this year! Kind regards, Aoife Deegan Brand Ambassador More 

Portroe, Ireland
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel nice a convenient to the Aviva Stadium, Hotel staff very good from the reception to the maintenance man who was helpful in the car park. The Hotel could do with a bit of TLC in most areas, the room was generally fine but the sink was cracked, the windows let in water, the paint was pealing in several places.... More 

Helpful?
Thank Alan-Roisin
AoifeDeeg, Brand Ambassador at Clayton Hotel Ballsbridge, responded to this review

Hi Alan-Roisin, Thank you very much for your review we are delighted that our maintenance man (Eric) was so helpful to you! We will be sure to pass on your compliments. Thank you for your feedback regarding your room, we apologise and this has been brought to the attention of the General Manager. We are sorry to hear that you... More 

Boston, Massachusetts
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Now that the Clayton Hotel group has taken over the Bewley's Hotel Ballsbridge and plans to raise its star rating, they might consider replacing threadbare carpets and upholstery on the dining room level. Just saying...

Helpful?
2 Thank Judith F
AoifeDeeg, Brand Ambassador at Clayton Hotel Ballsbridge, responded to this review

Hi Judith F, Thank you very much for your feedback. All of your comments have been taken on board, we are constantly striving to improve our standards and service. We hope you will come back and visit us again. Kind regards, Aoife Deegan Brand Ambassador More 

Dublin, Ireland
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The Clayton is a grand hotel. By no means is it a luxurious 5 star but it did exactly what it says on the tin. The staff were incredibly friendly and professional, the room was very nice and clean although very hot on arrival and had no aircon. The TV had a good selection of channels though appeared to be... More 

Helpful?
Thank Looschie
AoifeDeeg, Brand Ambassador at Clayton Hotel Ballsbridge, responded to this review

Hi Looschie, Many thanks for your review of the hotel we are always very grateful to hear a bit of feedback. We are delighted to hear that our staff were so accommodating and impressive and this will certainly be brought to the attention of the General Manager. We hope you will stay with us again soon, we constantly strive to... More 

Winchester, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

nice conference room but fairly basic facilities. Would check this more carefully in future. food and drinks rather basic too. But this is only written from a conference lunch perspective. I think this review is long enough already.

Helpful?
Thank Chris B
AoifeDeeg, Brand Ambassador at Clayton Hotel Ballsbridge, responded to this review

Hi Chris B, Thank you for taking the time to review the hotel. We are disappointed to hear that you were unsatisfied with your conference lunch service and your review has been brought to the attention of the General Manager. We hope you will give us a second chance here at Clayton Hotel Ballsbridge. Kind regards, Aoife Deegan Brand Ambassador More 

Leicestershire, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in a great position for sight seeing. Friendly staff. Rooms were clean and tidy. Breakfast was amazing!! Had a nice relaxing drink in the bar at night. tea making facilities in the room. Toiletries in the room were lovely,the power shower was lovely.

Helpful?
Thank 822sharon
AoifeDeeg, Brand Ambassador at Clayton Hotel Ballsbridge, responded to this review

Hi 822sharon, Thank you so much for that glowing review! I am glad that your room was to your satisfaction. Your compliments have been passed on to our General Manager who was delighted to hear them. I hope you will come back to us gain soon! Kind regards, Aoife Deegan Brand Ambassador More 

Solihull, United Kingdom
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for two nights recently and was extremely disappointed. Since my last visit the hotel had become tired and dated. The food was poor especially the breakfast. The staff were rude and off hand. Have not heard of customer service! When asking questions staff were unable to to answer.They were either badly trained or just didn't care. An awful pity... More 

Helpful?
1 Thank MTC54
AoifeDeeg, Brand Ambassador at Clayton Hotel Ballsbridge, responded to this review

Hi MTC54, Thank you for giving us your feedback. I am very sorry to hear that you were unsatisfied with your stay and the General Manager has been made aware of this. I have sent you a private message if you wish to discuss this further. I hope you will not defer from staying with us again! Kind regards, Aoife... More 

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