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Hilton Dublin

#54 of 174 Hotels in Dublin
Certificate of Excellence
4.0 of 5
Hotel website
Charlemont Place, Dublin 2, Ireland
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Ranked #54 of 174 Hotels in Dublin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
MICHAEL_IRENE1975 Dublin, Ireland
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1,146 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, Ireland
1 review
5 of 5 stars Reviewed 2 days ago NEW

I think the staff are the friendliest and best of all the Hilton Hotel's out there. The hotel's location is great right in the heart of the city. I think their prices are a little high but worth the stay. I would like to highlight Amy from the front desk and Adrien at the bar. The best and biggest helps... More 

Was this review helpful? Yes 2
General_Manager_HD, General Manager at Hilton Dublin, responded to this review

Dear MICHAEL_IRENE1975 Thank you for taking the time to post your Five Star review on TripAdvisor following your recent stay. We are delighted to receive such a positive review and to hear you were impressed by our friendly team, especially Amy and Adrian who you have given a special mention to. I have shared your kind words with the entire... More 

london
Contributor
17 reviews 17 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Good location, but that's about all there is to it. There are no wall plugs next to the bed which annoys me to no end as I can't charge my phone next to me. The air conditioning randomly turns off on its own, and the biggest annoyance is that the mattress is too hard. I can feel and hear the... More 

Was this review helpful? Yes 1
General_Manager_HD, General Manager at Hilton Dublin, responded to this review

Dear mscrankypants7 Thank you for taking the time to post your review on Trip Advisor following your recent visit to Hilton Dublin. I would like to apologize that you where disappointed with your stay, in relation to your feedback the air-conditioning in the bedrooms is set to switch off at certain times of the day and during the night to... More 

2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Brilliant stay, if only too short. Amy at front desk was fantastic. Before I even arrived she had assigned me a more appropriate room for our stay and prepared it as requested. Particularly great considering how soon after making the reservation I checked in. Top marks to the staff in the bar as well. On my last visit to the... More 

Was this review helpful? Yes 2
General_Manager_HD, General Manager at Hilton Dublin, responded to this review

Dear Alan P Thank you very much for taking the time to complete a review on TripAdvisor following your recent stay at Hilton Dublin. I am very pleased that you enjoyed your stay with us on this occasion and that all aspects of your stay were very comfortable. Its great to hear that you found a big improvement with service... More 

Vancouver, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I came to Dublin for a 3 month business trip, and the Hilton off charlemont is the place to stay. Your always greeted when you walk in, and the staff at reception will treat you like family. Amy Mckeown at reception will go out of her way to make sure you have everything you need, and to make sure your... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice location- about 20 minutes walk from the city centre. Rooms were immaculate, including very comfortable large beds. Breakfast was superb both mornings of our stay, they even provide coffee or hot chocolate to take away with you for the walk to town!

Was this review helpful? Yes 4
General_Manager_HD, General Manager at Hilton Dublin, responded to this review

Dear Aaron J Many thanks for completing a 5 star review of Hilton Dublin. Thank you for mentioning our hotels location I am happy to hear it was convenient for your stay in Dublin. I have shared your feedback with the team and we are delighted that you found the rooms to be very comfortable during your stay. I am... More 

Manila, Philippines
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed overnight and it was good. Good location and very accomodating staff and nice clean rooms. Breakfast is the same as all other Hilton but the nice staff makes your stay enjoyable. Highly recommended. Good job!

Was this review helpful? Yes 5
General_Manager_HD, General Manager at Hilton Dublin, responded to this review

Dear Marie G Thank you kindly for taking the time to complete a review of Hilton Dublin following your recent stay. Its great to hear that you thoroughly enjoyed your stay at our hotel and that our staff made your stay even more enjoyable. We hope to have the opportunity to welcome you back in the future. Kind Regards, Paul... More 

Wigton, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel through Lastminute.com for a weekend break staying 2 nights. This hotel is normal Hilton great standard with friendly staff. We arrived on Good Friday which is a day where alcohol is not sold except when you are ordering a meal so we ate in the Hotel 'STIL' bar on Friday night. The barman (Moldavian called 'Adain'... More 

Was this review helpful? Yes 3
General_Manager_HD, General Manager at Hilton Dublin, responded to this review

Dear Sharon S Thank you very much for taking the time to post your Five Star review on TripAdvisor following your recent stay our hotel. We are delighted to receive such a positive review and to hear that you were impressed by the service you had received in our Stil Bar on Good Friday, I have shared your kind feedback... More 

Seattle, Washington
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here in March for a total of 5 nights. The location is great, and we were able to walk around the city easily. We didn't run into any issues while here and all of the staff were very nice and helpful. They helped us figure out the best routes to take when walking around. I would recommend this... More 

Was this review helpful? Yes 2
General_Manager_HD, General Manager at Hilton Dublin, responded to this review

Dear Erinn H Thank you for taking the time to complete a 5 star review of Hilton Dublin. I am delighted to hear that our service & facilities exceeded your expectations for your 5 night stay in Dublin. It is always encouraging when our guests take the time to share their great experiences with us as our team and I... More 

Ennis, Ireland
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Way too expensive for a very mediocre service. Room was clean and comfortable but no more so than Travel Lodge or Ibis or any of the smaller Dublin hotels. Only 2 teabags, 2 coffees and 2 sugars in room for 2 people for 2 days. TV was poor quality no HD. Staff treatment was impersonal. Pick another hotel - there... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 3
General_Manager_HD, General Manager at Hilton Dublin, responded to this review

Dear Leo C Thank you for taking the time to post your review on Trip Advisor following your recent stay at Hilton Dublin. I greatly appreciate all guest feedback as it affords us an opportunity to improve all aspects of our hotel and provide feedback to our team. I am sorry to hear that you found the interaction from our... More 

Epsom, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A wonderful hotel with extremely helpful staff who helped make a family trip to Dublin....special. The hotel is well located, quiet, friendly and extremely clean and tidy. I will definitely return to this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
General_Manager_HD, General Manager at Hilton Dublin, responded to this review

Dear Noel D Thank you for taking the time to complete a 5 star review of Hilton Dublin. It is always a delight to hear from our guests to learn of their experience of our hotel and that your family trip was made special by our team. We look forward to having the opportunity of welcoming you back to the... More 

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