We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jurys Inn Dublin Custom House

#45 of 172 Hotels in Dublin
Certificate of Excellence
Custom House Quay, Dublin 1, Ireland
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Jurys Inn Dublin Custom House
View Map
Add Photo Write a Review

1,638 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    553
    707
    266
    76
    36
See reviews for
329
542
90
250
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1638)
  • Mar-May only
    (435)
  • Jun-Aug only
    (498)
  • Sep-Nov only
    (341)
  • Dec-Feb only
    (364)
All months
Chelmsford, United Kingdom
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed yesterday NEW

All as you expect from modern hotel and located centrally clean tidy and all facilities as expected for what you pay but nothing above average for that range The one big issue is the lack of air conditioning in the rooms and windows that only open a small gap making the rooms hot and stuffy They are clearly aware of... More 

Was this review helpful? Yes
Cardiff, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had a three night city break with husband and friends. Hotel was clean and the receptionists were polite and very helpful. Our room overlooked the river as requested but was very quiet. Breakfast was a varied selection of hot and cold items including bacon and eggs, cereals and toast, meat and cheese, and fruit and yoghurts. Free use of a... More 

Was this review helpful? Yes
PatrickCass, General Manager at Jurys Inn Dublin Custom House, responded to this review

Dear Sheila, Delighted that you enjoyed your stay with us and hope to welcome you back in the near future. Kind regards Patrick Cass General Manager More 

Gloucestershire, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We arrived late to the hotel from Cardiff (due to flight times), I was very pleased with the courtesy call late afternoon to confirm that we were still arriving and that we weren't going to cancel the room, this put my mind at rest for the flight over. Check in very friendly and they upgraded our room from a couch... More 

Review collected in partnership with Jurys Inn

Was this review helpful? Yes
PatrickCass, General Manager at Jurys Inn Dublin Custom House, responded to this review

Dear Barriee, Thanks very much for your review. I am delighted that you and the family enjoyed your stay with us and I hope you will choose to stay with us again on your next visit. Kind regards Patrick More 

LISBON
Level Contributor
157 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel is well situated facing the river and, as Dublin is not a big town, at walkable distance of important touristic points. Reception staff is very kind and helpfull. The restaurant is weak with a lack of choice, food without taste and a very slow service. The rooms are very simple , no drawers to put clothes and a general... More 

Was this review helpful? Yes
Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Overall very impressed, very clean and well kept hotel. The staff are excellent and the coffee is great too. Bedroom is very well maintained and clean. Breakfast can be chaotic but apart from that I was very impressed.

Review collected in partnership with Jurys Inn

Was this review helpful? Yes
Brisbane Region, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Excellent service and facilities. Had a great couple of nights. Recommend. Close to all activities and hot spots. Food was tremendous to top off.wish I had more time there.staff were extremely friendly and dedicated.

Was this review helpful? Yes 1
manchester
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel on the quays with views off this great city access to bus and taxi`s right out side the front door. Airlink and tours bus passes outside too. Food great rooms spotless staff very helpful i would certainly stay here again

Review collected in partnership with Jurys Inn

Was this review helpful? Yes
Tonimbuk
2 of 5 stars Reviewed 3 days ago NEW

Noisy, warm and very firm beds. Fan was on all night to try and keep room cool, traffic noise was constant. Would not be on my list of hotels to return to in a hurry. Staff training wouldn't go astray either

Review collected in partnership with Jurys Inn

Was this review helpful? Yes
Southport, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Visited Dublin to see the Riverdan xx e performance at the Gaiety Theatre. Booked in Jury's inn The Customs House. Food in Oly's Restaurant /Bar very, very nice. Rooms were clean and well kept. Staff were friendly and helpful. All in all a pleasant experience.

Review collected in partnership with Jurys Inn

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Hotel v v clean & tidy. Bar in evening v relaxed & no problem with us planning cards with 12 year old son. Only disappointment was breakfast - they had no idea what tables were free / had to queue for cups, tea bags, & v poor choice of pastries. Would go back as v central to shopping & sight... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Temple bar(20)
  • Great location(9)
  • Very clean(8)
  • City center(3)
Questions? Get answers from hotel staff and past guests. Ask a question

540 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (268)
Viewed
Hotel & grounds (58)
Viewed
Room/suite (78)
Viewed
Dining (15)
Viewed
Bathroom (27)
Viewed
View from room (33)
Viewed
Pool/beach area (5)
Viewed
Other (52)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (234)
Viewed
Restaurants and Bars (25)
Viewed
Standard Room with Double Bed (69)
Viewed
Standard Room with One Double Bed and One Twin Bed (84)
Viewed
The Hotel (56)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Room/suite (11)
Viewed
Dining (10)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (11)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Dublin hotels
South City Centre
Jurys Inn Dublin Christchurch
Spencer Hotel Dublin IFSC
#11 of 172 in Dublin
4.5 of 5 stars 822 reviews
Show Prices
Show Prices
Show Prices
North Star Hotel
#53 of 172 in Dublin
4.0 of 5 stars 1,779 reviews
Trinity City Hotel
#47 of 172 in Dublin
4.0 of 5 stars 2,470 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay