We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jurys Inn Dublin Custom House

#45 of 174 Hotels in Dublin
Certificate of Excellence
Custom House Quay, Dublin 1, Ireland
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Jurys Inn Dublin Custom House
Professional photos View all
Browse nearby
Jurys Inn Dublin Custom House
Jurys Inn Dublin Custom House
Jurys Inn Dublin Custom House
Write a Review

1,424 reviews from our community

Traveler rating
    468
    617
    233
    73
    33
See reviews for
266
477
85
228
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (264)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1424)
  • Mar-May only
    (408)
  • Jun-Aug only
    (311)
  • Sep-Nov only
    (341)
  • Dec-Feb only
    (364)
All months
Hyde Park, New York
Top Contributor
53 reviews 53 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed yesterday NEW

We have stayed at Jurys Inns in the past but the Custom House soured us on ever staying with this chain again. We had a problem checking in getting a room key that worked but it took three trips down to the front desk to get anyone interested in actually resolving it, which they eventually did. The staff is friendly,... More 

Was this review helpful? Yes
Oakville, Canada
Contributor
17 reviews 17 reviews
3 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is located on the River Liffey close enough to walk to all the major attractions.Even though it is located on a busy street we did not find the traffic noise disturbing even with the window open. Breakfasts and the two dinners we had in the restaurant were more than adequate and priced in the mid range, eg. dinner... More 

Was this review helpful? Yes
Pewsey, United Kingdom
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Check in was warm and friendly. They recommended a burger in the restaurant and I took their advice to my delight it was very good, unfortunately I got indigestion. I was seated in the pleasant place near the window where I could watch the world go by. 2 men and 2 computers came in and proceeded to have a very... More 

Was this review helpful? Yes
PatrickCass, General Manager at Jurys Inn Dublin Custom House, responded to this review

Dear Philomenap, Thank you for your review. Please accept my apologies for the "meeting" taking place beside you in our restaurant. You are correct that the guests should have been asked to move to a different area which would not have affected our guests dining in our restaurant. Though I am delighted that you found are team to be warm... More 

Leeds, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very convenient for the airport bus which stops outside the hotel. It only took 10 mins to walk into the centre of Dublin. The room was quiet and staff very helpful. We ate the first night in the hotel which was OK. The breakfast was excellent. The second night we found a good Pub nearby and had a very good... More 

Was this review helpful? Yes
PatrickCass, General Manager at Jurys Inn Dublin Custom House, responded to this review

Dear Christine, Thanks very much for your review and we are delighted to read that you enjoyed your stay with us. We hope you will choose to stay wit us again in the near future. Kind regards Patrick More 

Sheffield, United Kingdom
Senior Contributor
49 reviews 49 reviews
38 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Its location is about 10 minutes walk from O'Connell Street, and a bus goes from directly outside to the airport. It's very near Customs Quays, a lively area. Reception staff were friendly. Wifi was easy. But the room was basic and dull, disappointing, and very overpriced compared with better hotels. I avoided paying for breakfast on top.

Was this review helpful? Yes
PatrickCass, General Manager at Jurys Inn Dublin Custom House, responded to this review

Dear Colin, Thank you for your review, though I am disappointed to read that you did not completely enjoy your stay with us. The reception team are very happy that you found them to be very friendly and we do have good wifi throughout the hotel. On your next visit, please don't hesitate to contact me at Patrick_cass@jurysinns.com and I... More 

Rotterdam, The Netherlands
Top Contributor
64 reviews 64 reviews
38 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is located approximately 10min walk from downtown Dublin. Since Dublin is quite a busy city this is an advantage for people staying here. Not to much noise. Room was large enough to fit 3 adults including luggage. Bathroom did have a shower in the bath which is not my favourite however it was okay. Breakfast buffest is extensive... More 

Was this review helpful? Yes
PatrickCass, General Manager at Jurys Inn Dublin Custom House, responded to this review

Dear Horrasio, Thanks very much for your review and it is great that you enjoyed your stay.. except for the heating. If you are coming back this way again, please contact me directly at Patrick_cass@jurysinns.com and I will ensure you have a problem free stay. Wishing you all the best. Patrick More 

Nokomis, Florida
Top Contributor
66 reviews 66 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

very good location, heat was poor or non existent . The food and service was very good, rooms clean, good sleep quality. Don't remember about WiFi . Staff was friendly and helpful. Remember when traveling in Ireland heat seems to be a luxury .

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Amazing time in Dublin this hotel is in a great location. Room was spacious immaculately clean and modern. Staff where warm and friendly food and drink excellent. Would highly recommended and will definitely return.

Was this review helpful? Yes
Wexford, Ireland
1 review
2 of 5 stars Reviewed 1 week ago

Very disappointed with our stay here - very expensive rate but I assume that was because of concert and location - location was good we were in walking distance to 3Arena but booked a spacious room and it was small - bed was old, small, noisy and so soft you fell into the middle - had a terrible nights sleep... More 

Review collected in partnership with Jurys Inn

Was this review helpful? Yes
PatrickCass, General Manager at Jurys Inn Dublin Custom House, responded to this review

Dear N1972BJmarial, I am disappointed to read that you did not enjoy your stay with us. Please contact me at Patrick_cass@jurysinns.com to discuss further the issues raised. kind regards Patrick More 

Limerick, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Enjoyed the stay. Jurys Inn Dublin was a great location. An exceptional value for the rate. Breakfast was terrific - lasted us all day. Sad our stay was only 2 nights. Would go back and stay there again.!!

Review collected in partnership with Jurys Inn

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

503 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (248)
Viewed
View from room (30)
Viewed
Room/suite (75)
Viewed
Bathroom (26)
Viewed
Hotel & grounds (51)
Viewed
Dining (14)
Viewed
Pool/beach area (5)
Viewed
Other (47)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (234)
Viewed
Restaurants and Bars (25)
Viewed
Standard Room with Double Bed (69)
Viewed
Standard Room with One Double Bed and One Twin Bed (84)
Viewed
The Hotel (56)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Dining (5)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (1)
Viewed
Room/suite (4)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities