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Jurys Inn Dublin Custom House

3.0 of 5 Custom House Quay, Dublin 1, Ireland
#60 of 175 Hotels in Dublin
960 Reviews 4 of 5 stars
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Jurys Inn Dublin Custom House
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Jurys Inn Dublin Custom House
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960 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
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English first
Whitehead, United Kingdom
Senior Contributor
43 reviews 43 reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed yesterday NEW

Although I arrived at the hotel earlier than expected my room on the 5th floor was all ready, which was great. The receptionist Vlasta really made me feel so welcome as if I was a regular customer at the hotel. After my 4 nights stay I may very well have turned into one! Also the restaurant staff was very accommodating... More

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cork
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a few great nights staying in this hotel. I rang the hotel directly to make a booking and it came down to 270 euros for two nights , family of 4. I was surprised to learn had I booked online, it would have been cheaper! I like prices to be clear, that's all. Now the good stuff: upon... More

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Cork, Ireland
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Lovely stay at Custom House Quay. Had everything I required in the room. Very comfortable beds. The only complaint I had was the orange juice was a bit warm for breakfast the following morning. Would definitely stay again and recommend this hotel to others too. Very impressed that the bar was serving some food until 12 that night as we... More

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Isle of Man, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed in jurys twice this year we were on a motor bike and the hotel let us park in there secure car park for free. the staff were so helpful we were given a room over looking the River Liffy .the hotel is modern and so so clean . the town centre is moments away

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Dundalk
Contributor
14 reviews 14 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here while in Dublin to see Ant and Dec show in 3 Arena Sept 2014. Just a few minutes walk from the venue or in the other direction to O'Connell St. All of Dublin on the doorstep really. Shopping in Grafton St. area within 15 minutes walk. Room was super quiet even in the heart of a bustling city.... More

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Glasgow
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Pleasant greeting and could check in early. Room was large enough, clean & modern. Bed was comfortable. Quiet considering there's a busy road outside. Breakfast was very tasty. Overall a great hotel with competitive rates even of there's a gig on just down the road. I will be back.

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Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I will stay at a Jury's Inn every time one is available. Here is why. It was the worst day of our whole trip. I drove from Westport all the way across the country. We were in Dublin on a Saturday night. It was dark. It was raining. It was cold. We were tired. We were hungry. I had two... More

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Senior Contributor
28 reviews 28 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Jury's Custom House is in walking distance to the convention center and lots of restaurants. The hotel was clean and the full Irish morning breakfast was great. Since this was a business trip, it served its purpose well. Convenient place to stay in Dublin.

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PatrickCass, General Manager at Jurys Inn Dublin Custom House, responded to this review

Dear Stacey, Thanks vey much for your review. Our hotel is ideally located to the Convention Centre as well as with in easy reach of the rest of the city. I am delighted that you found the hotel to be clean and that you had a great breakfast. I hope we will be welcoming you back in the near future.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed for 3 nights at the end of a mini-tour of Ireland. Our room was on the second floor at the front of the building with a good view over the river Liffe. Traffic noise was noticeable but not intrusive with the window and sliding double-glazing closed. The option of a quieter room at the rear of the building... More

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PatrickCass, General Manager at Jurys Inn Dublin Custom House, responded to this review

Dear John, Thanks very much for your review of the hotel. We are delighted that you enjoyed your stay with us and hope to welcome you back again in the near future. Kind regards Patrick More

Mansfield, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 1 week ago

Staff at check in and the bar were rude and uncooperative. The drinks at the bar had flies in every serving. The breakfast was cold. The bath was dirty upon arrival. The bed was itchy and had bed bugs. Only positive was the good location...Need I say more?

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PatrickCass, General Manager at Jurys Inn Dublin Custom House, responded to this review

Dear Katie, Thank you for your review. While I regret that you did not bring the above to our attention during your stay, I was delighted to have had the opportunity to speak to you and clarify those issues raised. As discussed, we have found no evidence of any type of infestation in the hotel and I have also addressed... More

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Additional Information about Jurys Inn Dublin Custom House

Address: Custom House Quay, Dublin 1, Ireland
Location: Ireland > Province of Leinster > County Dublin > Dublin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Jurys Inn Dublin Custom House 3*
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Also Known As:
Jurys Inn Custom House Hotel Dublin
Jurys Hotel Custom
Jurys Inn Dublin

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