Couldn't be more central, lovely reception/lounge area and the staff are professional and experienced. Ended up chatting to one for a while and found out he had worked in several hotels in my home area including one in which my family has a stake. He was not even the head concierge and he still had a professional qualification in hospitality...
More
Dear markboyle86,
Thank you for taking the time to review the Westbury Hotel on Tripadvisor.
It is very encouraging to read that your stay at the Westbury Hotel met your expectations again and thank you for your very kind words about our Concierge Team.
Thank you, markboyle86, for your feedback regarding the best lobby lounge in the city - The...
More
Pros:
-Great location, about 50 metres from the Grafton Mall (a main retail area).
-walking distance to museums, O'Connell street (more shopping), Trinity college (with the great old library long room, a must see!)
-lots of restaurants in surrounding streets for dinner (or fast food Burger kIng etc if you prefer)
-hot towels on arrival
-turn down service
-happy and...
More
Dear TracyLT,
Greetings from the Westbury Hotel!
Thank you for your review of our hotel and for the very constructive feedback you have provided regarding your recent stay of January 2012.
Firstly, I am delighted to learn of your satisfaction with our central location just off Grafton Street and I am also very encouraged to hear that you experienced our...
More
Up in Dublin with my partner for birthday treat stayed in your hotel and had a very enjoyable stay. Lovely surprise to be upgraded on arrival. The room we got was just lovely and the service from all staff - friendly doorman to a very helpful room maid who immediately gave us extra towels on request. Breakfast and dinner in...
More
Dear Cusha1990,
Thank you for taking the time to provide your feedback on the Westbury Hotel, following your recent stay in January.
I am delighted to hear of your enjoyable stay and thank you for your very kind comments about our friendly Doorman and Housekeeping Team. I assure you, that we have passed on those kind words to the relevant...
More
Have stay at The Westbury on many occasions.
It is truly a gem. Excellent location just off grafton street. Beautiful hotel, wonderful friendly staff and underground parking.
Ticks all the boxs !!!!
More
Dear Dawnriser,
Thank you for taking the time to review the Westbury Hotel on Tripadvisor.
I welcome your kind feedback on the hotel which is incredibly encouraging and greatly appreciated.
If I can be of any assistance in the future please feel free to contact me directly and I look forward to hopefully welcoming you back.
Regards,
Aidan Dempsey
Rooms...
More
We stayed in The Westbury hotel on 6th of January 2012. The hotel wasn't up to the five star standard - at the room- carpet full of stains; there were marks on the walls, doors; bed linen had stains on it and it wasn't made properly; the chair cover was dirty; mirrors in bedroom and bathroom wasn't cleaned properly; bins...
More
Dear Kitakitana,
I regret that you did not enjoy your recent stay here at the Westbury Hotel. It is a shame that you did not take the opportunities to respond to our attempts to resolve any issues that were not to your satisfaction.
Kindly contact me prior to any future stays and I will ensure you a memorable visit.
Sincerely,...
More
We stayed at the Westbury for our Anniversary, as we were returning to NY from the Isle of Man. I researched on Tripadvisor which 5* hotels would be the best for us. Value, comfort, space and location. We were not disappointed in our choice.
I nearly considered the Shelbourne, but the rooms are quite small and more expensive.
We arrived...
More
The Westbury has it all, posh but not too posh and it is situated bang in the middle of everything, you could not ask for more
More
My husband and I stayed in the Wesbury in December for one night only. It was our second time staying there we thoroughly enjoyed it. From the time we entered the hotel we were greeted by courteous and pleasent staff. The room was very comfortable and had a lovely view out towards Grafton Street.It is so central and convenient to...
More
Dear Maureen W,
Thank you for taking the time to review the Westbury Hotel on Tripadvisor.
I am delighted to learn that we exceeded your expectations from the moment you arrived to the hotel right through until your departure date. Thank you also for your kind words about our team, I will pass on your comments to the entire team...
More
My husband and I stayed at the Westbury for 2 nights to celebrate my 30th birthday. I had high expectations after reading the reviews here but the Westbury exceeded them all. Of course at a 5* hotel you expect the important things - clean comfortable rooms, great service, etc - to be done well and they were, but it was...
More
Dear LucyS,
Thank you for taking the time to review the Westbury Hotel on Tripadvisor.
I am delighted to hear that the entire team at the Westbury Hotel exceeded your expectations and I very happy to hear that we were able to personalize your experience and tailor your stay around your birthday celebrations and can I take this time to...
More
My wife and I returned to the Westbury to celebrate our first anniversary on New Years Eve. We had a fantastic couple of days in this wonderful hotel. We were made to feel as special as we were the previous New Years Eve at our wedding. All the staff are fantastic, so helpful and friendly. We were also treated to...
More
Dear Disharry,
Wishing you a very Happy New Year! Thank you for taking the time to review the Westbury Hotel on Tripadvisor.
I am delighted to hear that we exceeded your expectations from the moment you arrived to the hotel and I will definitely pass on your comments about the staff to the entire team which undoubtedly will serve as...
More
549 Reviews
752 Reviews
371 Reviews
