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The Shelbourne Dublin, A Renaissance Hotel

#14 of 171 Hotels in Dublin
Certificate of Excellence
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27 St. Stephen's Green, Dublin Dublin 2, Ireland
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The Shelbourne Dublin, A Renaissance Hotel
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The Shelbourne Dublin, A Renaissance Hotel
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The Shelbourne Dublin, A Renaissance Hotel
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2,292 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Menlo Park, CA
Top Contributor
97 reviews 97 reviews
66 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is both historic and recently remodeled. So the hotel even has a small museum of the many famous guests who have stayed here, but the rooms are modern and up to date. The rooms have many details showing an incredibly intelligent design. For example, 2 light switches by the door control almost all the lights in the room... More 

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Vermont
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just a wonderful room, ultra clean and comfortable (we enjoyed a suite with two rooms and adjoining bath), very special accomodations indeed! Yet, perhaps due to the ongoing construction outside we found the climate control in our room to be quite noisy, a small problem that we ignored. What we did not like was our experience with the concierge desk.... More 

Was this review helpful? Yes 2
Dublin, Ireland
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Fantastic experience! Food was delicious. (Princess Grace menu)Staff were so friendly and attentive. Special praise to our waitress Imelda who was excellent. She was so sweet. Will definitely be booking in again!

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GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent visit to The Shelbourne Hotel. I am delighted to read that you enjoyed the Afternoon Tea experience so much; I will gladly pass on your feedback to the team. We look forward to welcoming your back. Best Regards Peter Cooke Guest Relations Manager More 

Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

A memorable experience for all the right reasons. Wonderful hospitality from Niall and Niamh (thank you both) gorgeous food ,beautifully presented in a lovely setting.Looking out on St Stephens green in May sunshine. I have to say it was well worth it and I didn't eat until the next day so well fed too!

Was this review helpful? Yes 1
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review

Dear Guest Thank you for the lovely review of our Grace Kelly Afternoon Tea. I am delighted you had such a memorable experience and your kind words have been passed on to Niall, Niamh and the entire Lord Mayor’s Lounge team. I hope we have the opportunity to welcome you back in the near future. Kind Regards Doireann Gately Guest... More 

Paris, France
Top Contributor
190 reviews 190 reviews
31 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had stayed here in 2012, and was very happy to return. Our booking was with a balcony request, but no such room was available when we arrived for a five night stay. Front desk staff were most helpful, and did manage to find us a satisfactory room for the first two nights, then a perfect one for the rest of... More 

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GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your stay at the Shelbourne Hotel. I am delighted to read that you had a wonderful time and you enjoyed every aspect of your stay. We look forward to welcoming you back. Kind Regards, Melita Kovacevic Guest Relations rhi.dubbr.guest.relations@renaissancehotels.com More 

Sydney, Australia
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Shelbourne, retains a classic feel and an elegance of a former age. The hotel has all the modern amenities but maintains a classical charm. We stayed for one night on a visit to Dublin. We were kindly upgraded to a suite. Which was wonderful. The room was spacious. The bathroom was great. The staff at the hotel are polite... More 

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GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at The Shelbourne Hotel. I am delighted you had the opportunity to enjoy several aspects of our hotel such as our beautiful Spa. We pride ourselves on maintaining a classic elegance whilst at the same time offering the most modern of amenities so I am thrilled to... More 

Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel has friendly staff, a lovely relaxed atmosphere and the beds are really compfy. It's right in the heart of the city and it lived up to it's name. The breakfast ws plentiful and the cocktails were great!

Was this review helpful? Yes 1
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review

Dear Sinead Thank you so much for your lovely review. It is wonderful to read that you had such an enjoyable experience and you had the opportunity to enjoy some of our beautiful cocktails. We look forward to welcoming you back in the near future. Kind Regards Doireann Gately Guest Relations Executive rhi.dubbr.guest.relations@renaissancehotels.com More 

Cardiff, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This is perhaps one of the worst hotel experiences I have ever had, and I stay in high end hotels all over the world. We arrived, and the check in experience was ok, although no-one came up with us to show us around the room, which is what you expect from a 5 star I mean, come on. We went... More 

Was this review helpful? Yes 2
Dublin, Ireland
Contributor
11 reviews 11 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were going to see Madam Butterfly in the Bord Gais Energy Theatre and decided to stay in town at the Shelbourne Hotel. A lovely experience but for one small matter. At breakfast we were shown through the half empty dining room to the bar to eat. Comfortable for pre theatre cocktails but not for breakfast. It appears this hotel... More 

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GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay here at The Shelbourne Hotel. I am disappointed to read that your stay was let down somewhat by a less than satisfactory experience at breakfast. This matter will be looked in to and I sincerely hope that you enjoyed the rest of your stay. Please feel free... More 

Tucson, Arizona
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The strains of modern Irish history (Constitution written here; military position during the Easter uprising), the faded scents of refined times gone by, and the excellent location on St Stephen's Green all combine to make the Shelbourne the perfect base for exploring Dublin. Despite suggestions that becoming a Marriott property had resulted in pro forma service, I found the staff... More 

Was this review helpful? Yes
GuestRelationsDublin, Guest Relations Manager at The Shelbourne Dublin, A Renaissance Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the Shelbourne Hotel. I am glad to read that you enjoyed your stay and especially enjoyed the history and the heritage we had to offer. i will make sure that your kind words about our Concierge Keith will be passed on. We look forward to welcoming... More 

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