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The Abbey Hotel

The Diamond, Donegal Town, Ireland
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The Abbey Hotel
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Ranked #6 of 7 Hotels in Donegal Town
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468 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Knutsford
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Arrived at bar to have a last tipple before bedtime. 10 people in the area - asked barman for a drink who abruptly handed me my glass without a word. Shortly after he noisily dragged the bar shutters down in front of three girls still drinking at the bar then did the same to us!! Vey rude and unacceptable, however... More 

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mary22222
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Not bad for a 3 star. Clean, basic, but breakfast was cold and service patchy in the restaurant. Nice location in the town center. The castle restaurant across the road is excellent - would recommend it highly.

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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Having chosen here to eat in the bar area turned out to be a poor experience the food was truly poor at best service was poor and the management bewildered when i complained 1.steak under cooked chips tasted like card board pepper sauce like water when i did get my steak back no check back was done infect from the... More 

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Isle of Man
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is OK really sums it up. I guess my review is based around what we got for what we paid. In short it is over priced (even when booking in advance online). The hotel is OK, the rooms are OK the food is OK. Just a forgettable hotel experience really (except for the price). We did have a... More 

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County Armagh, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Booked a family room very last minute due to are campsite not being what we expected! We stayed with our four young kids. Room was so spacious and clean. Was noise from outside the room was a fan off some sort but kids slept away. Had our dinner in the bar area food and service was fantastic. Breakfast was lovely... More 

Was this review helpful? Yes 1
CathDoyle, Manager at The Abbey Hotel, responded to this review

Dear YummyMummy, Thank you for taking the time to write your lovely review regarding your stay with us, we really do appreciate it. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the future. Kind Regards, The Abbey Hotel Team More 

Tullamore
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a very enjoyable stay in this hotel recently. Great location which makes walking and sightseeing in the area easy. The room was spotless, the food good and the staff were friendly and efficient, especially the reception / night staff. Entertainment was a bonus

Was this review helpful? Yes 3
CathDoyle, Manager at The Abbey Hotel, responded to this review

Hi Vincent, Thank you so much for taking the time to write a wonderful review we do appreciate it. We are delighted you enjoyed your visit and look forward to welcoming you back in the future. Kindest Regards The Abbey Hotel Team More 

Seattle, Washington
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is well situated in Donegal Town. Room was adequate but ask for one on the back of hotel. We were in front ,too noisy! Room stuffy because we had to keep windows closed for noise.Hotel is dated but OK. Breakfast was well done. Did not like big noisy bar. Park in the lot down the road by the... More 

Was this review helpful? Yes 1
CathDoyle, Manager at The Abbey Hotel, responded to this review

Dear Sharon, Thank you for your review and Feedback, we appreciate your comments. We are sorry to read you did not fully enjoy your visit to our Hotel and for any inconvenience caused as a result of the noise. We hope this experience does not deter you visiting us again in the future. Kindest Regards The Abbey Hotel Team More 

N Ireland
Level Contributor
284 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Right in the centre of Donegal town this Hotel has location. Cars are parked in a nearby car park but the motorbike was allowed around the back in a gated location. Leisure pool, jacuzzi and steam room next door at the Central hotel free to guests. Ate in the bar and the food was excellent. Breakfast was fine, I had... More 

Was this review helpful? Yes
CathDoyle, Manager at The Abbey Hotel, responded to this review

Hi, Thank you so much for taking the time to write a wonderful review we do appreciate it. We are delighted you enjoyed your visit and look forward to welcoming you back in the future. Kindest Regards The Abbey Hotel Team More 

County Dublin, Ireland
1 review
1 of 5 stars Reviewed 2 weeks ago

When booking the room, I specifically requested a quiet room as my elderly mother was with me. I repeated this request on checking on. On both occasions, I was assured that the 3rd floor room at the back of the hotel was quiet. The hotel's perception of "quiet" is unusual: as we found out when the disco woke us up... More 

Was this review helpful? Yes 1
CathDoyle, Manager at The Abbey Hotel, responded to this review

Hi, Thank you for your review and Feedback, we appreciate your comments. We are sorry to read you did not enjoy your visit to our Hotel and we do apologies for any inconvenience cause as a result of the noise. We appreciate your feedback as it is with valued feedback that we are able to improve our standards and hope... More 

London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We decied to check in to this hotel after reading review recently,however we were actually very disappointed. The staf we found not very friendly or forthcoming regarding the service. The only member of staff who showed good customer service was the lady who checked us out at reception. The breakfast experiance was poor, the table's were sticky and not cleaned... More 

Was this review helpful? Yes 1
CathDoyle, Manager at The Abbey Hotel, responded to this review

Dear Nita, Thank you for your review and Feedback, we appreciate your comments. We are sorry to read you did not enjoy your visit to our Hotel as we take pride in our Food/Service, I have passed your constructive comments to our Chef and Management Team, as it is with valued feedback that we are able to improve our standards... More 

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