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The Central Hotel - Donegal

3.0 of 5 The Diamond, Donegal Town, Ireland
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The Central Hotel - Donegal
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The Central Hotel - Donegal
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361 reviews from our community

Traveler rating
    122
    115
    57
    36
    31
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73
133
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a delicious meal in this hotel. Our steaks were beautifully cooked and the presentation was first class. Our meal was served by a lovely waitress called Anne. She was very attentive and made sure that we had everything that we needed throughout our meal. Anne is very professional and is a great asset to the hotel. Well done to... More

Was this review helpful? Yes 1
Swindon
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here recently on a coach tour I'm afraid I don't class it as good for the elderly or infirm as to get to our third floor room we had to go down a set of stairs follow on round pass the restaurant and ball room area along a long corridor to get to a small lift we then... More

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Toronto
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I hadn't booked ahead so it's probably the reason I didn't get the best price, but that is on me. The location is great, a 5 minute walk to the Donegal Castle in one direction and a 2 minute walk the other way has some ruins to see. Very cute town with little shopping stores very close. The room was... More

Was this review helpful? Yes
centralhotel11, Manager at The Central Hotel - Donegal, responded to this review

Dear Sarah, Its was a please to hear your thought about our wee town, & to read how much you enjoyed your time here. Its such a beautiful place filled with so many special people. Thank you for your kind words about the hotel & our wonderful staff, I know how much they appreciate positive feedback. We all look forward... More

Washington DC, District of Columbia
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
114 helpful votes 114 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stopped here on our way through Donegal simply because it was getting late and we wanted to get off the road. The hotel is reviewed in Lonely Planet so we assumed it couldn't be too bad. The guide did say the hotel was "dated", but I find that to be an understatement. Do you watch Gordon Ramsay's "Hotel Hell"?... More

Was this review helpful? Yes 1
centralhotel11, Manager at The Central Hotel - Donegal, responded to this review

Dear Kirsten, Thank you for taking the time to write your review, we appreciate all feedback & will do our best to rectify the issues you have raised. Our sincerest apologies for the dissatisfaction in the room you received I'm such having been made aware our front of house team would of moved you to a more suitable room. Myself... More

Fife, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean, excellent food,staff very helpful and friendly.This hotel also had excellent entertainment every night of our stay at no extra cost.I would highly recommend this hotel either for business or pleasure.

Was this review helpful? Yes 2
centralhotel11, Manager at The Central Hotel - Donegal, responded to this review

Dear Jean, Can I extend our sincerest thank you for taking the time to right your review, I'm thrilled to read you received such excellent service from our team along with good food. Here at the Central We are always striving to better our service & quality of food & its wonderful to read when a customer appreciates our efforts.... More

Aberdeenshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here for 3 days in September, as one of MANY coach parties. The kitchen staff had to deal with upward of 200 guests and the food understandably is rather what you would expect of a school or college refectory, or a barrack mess-room. They did their best under circumstances for which the hotel is clearly... More

Was this review helpful? Yes 1
centralhotel11, Manager at The Central Hotel - Donegal, responded to this review

Dear David We appreciate you taking the time to write your review & bring our attention to matters that lead to your disappointing stay . I'm sorry to hear you did not enjoy your meal with us, coach party menus are always meant to cater for a Varity of peoples dietary needs , however are waiting staff are always at... More

Clifton, Virginia
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a tour bus hotel, but is a great value , includes breakfast. Adequate room, quiet except for the fire alarms that went off twice during the night...no explanation or apology the next day. But all in all an easy stay, free parking, food was ok...but recommend the place next door for dinner.

Was this review helpful? Yes 1
centralhotel11, Manager at The Central Hotel - Donegal, responded to this review

Dear Guest, Thank you for taking the time to write your review, we welcome all feedback to help us improve our standards. I'm glad to hear your found the hotel to your liking and appreciated the value for money we offer our customers. Our sincerest apologies for the fire alarm disturbance during the night. Upon my investigation it appears to... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 14, 2014

We ate in the Upper Deck bar. It is a lovely cosy dining area and has a nice relaxed atmosphere. Hard to find words to describe just how great the food was in here and the service was also first class. Very reasonably priced! We will definitely be back!

Was this review helpful? Yes 4
centralhotel11, Manager at The Central Hotel - Donegal, responded to this review

Dear Guest, It was truly a pleasure to read your review, your comments on our food will certainly bring a smile to our head chefs face. He always loves feedback particularly of a positive nature. Your comments about our staff were lovely to read & I honestly could not agree more with you, myself & the other managers are so... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 12, 2014

After travelling several thousand miles we arrived to be told that check in was at 3pm and we should come back later. Our Superior Double Room with view of Donegal Bay was a smelly 3 bed dormitory with a view of a garden shed perched on the roof of an enclosed utilities area. Our next Superior Double Room with a... More

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centralhotel11, Manager at The Central Hotel - Donegal, responded to this review

Dear Guest , Naturally, it is of concern to us that you experienced less than our traditional welcome, courtesy and care standards on the occasion of your recent visit. Rest assure I have conducted a full investigation into the matters raised in your review. Check-in time at the hotel is 3pm whist our front of house team do try to... More

Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

I agree with FirstDoc's comment. Can't understand why some people are always whinging. I stayed there a few weeks ago. Lovely spacious room with the bay view (I didn't even request that). The reception gave me a free parking ticket for my stay and I could park in any car park I like in the town. 100 yards walk maybe... More

Was this review helpful? Yes 1
centralhotel11, Manager at The Central Hotel - Donegal, responded to this review

Dear Guest, Thank you most sincerely for you positive review regarding your stay with us here at The Central Hotel. It was a pleasure to welcome you to Donegal & i'm so glad to hear you received a room with a view of beautiful Donegal Bay. We would be happy to welcome you back to Donegal & the Central Hotel... More

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Additional Information about The Central Hotel - Donegal

Address: The Diamond, Donegal Town, Ireland
Location: Ireland > Province of Ulster > County Donegal > Donegal Town
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Central Hotel - Donegal 3*
Number of rooms: 90
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Also Known As:
The Central Hotel Donegal

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