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The Central Hotel - Donegal

3.0 of 5 The Diamond, Donegal Town, Ireland
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The Central Hotel - Donegal
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The Central Hotel - Donegal
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366 reviews from our community

Traveler rating
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    59
    36
    31
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73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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County Roscommon, Ireland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Had a meal in the bar of this hotel recently and we really enjoyed it, food was very good and service was excellent. We both had vegetable soup for starters and for mains we had roast beef, vegetables and mash. The only negative point was that both meals were served with lashings of thick gravy. This appears to be a... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for 2 nights for a weekend break. It is in an excellent location right in the center of the town. When first going into the room we noticed the duvet cover was very shabby and on further inspection noticed it was coming apart at the seams, had a big hole and a long hair... More

Was this review helpful? Yes 1
Southend-on-Sea, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We arrived very late with a coach party near the end of hurricane Gonzales. The staff could not have been more welcoming and dinner was served with a smile despite the time, (10:00) We had a very clean room with a wonderful view of the bay. The icing on the cake for us was the swimming pool, a good size... More

Was this review helpful? Yes
centralhotel11, Manager at The Central Hotel - Donegal, responded to this review

Dear Sue, Thank you most sincerely for your lovely review. Your kind compliments are truly appreciated. Our staff are exceptional and im so pleased to hear they helped located and deliver your camera back safely to you. We gave your kind letter to Claire this week who appreciates your kindness. Im glad to read you had a room overlooking beautiful... More

rhyl wales
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have just returned from a 4 night stay with a small coach party from North Wales.I'm sure I can speak for all of us,when saying we all enjoyed it very much.To start with we asked if we could be moved to a room with nicer view (ours was bit dark with no view).Within five minutes we were handed a key... More

Was this review helpful? Yes 1
centralhotel11, Manager at The Central Hotel - Donegal, responded to this review

Dear Sandra Many thanks for your kind compliments following your recent visit to the Central Hotel. It was our pleasure to welcome you to Donegal. I'm so pleased to read my staff looked after you so well & ensured your stay was as enjoyable as possible. I sincerely agree with you regarding the staffs attitude towards the guest, they all... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 12, 2014

Had a delicious meal in this hotel. Our steaks were beautifully cooked and the presentation was first class. Our meal was served by a lovely waitress called Anne. She was very attentive and made sure that we had everything that we needed throughout our meal. Anne is very professional and is a great asset to the hotel. Well done to... More

Was this review helpful? Yes 1
centralhotel11, Manager at The Central Hotel - Donegal, responded to this review

Dear Mary, it was truly a pleasure to read your review regarding your dining experience with us here at the central Hotel. I know our head chef will be pleased to read that you appreciated the presentation of the meal & how beautifully you found steaks to be cooked. I completely agree with you regarding Ann, Ann has been with... More

Swindon
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 5, 2014

We stayed here recently on a coach tour I'm afraid I don't class it as good for the elderly or infirm as to get to our third floor room we had to go down a set of stairs follow on round pass the restaurant and ball room area along a long corridor to get to a small lift we then... More

Was this review helpful? Yes
centralhotel11, Manager at The Central Hotel - Donegal, responded to this review

Dear Elaine, Thank you for taking the time to write your review & voice your concerns, Naturally, it is of concern to us that you experienced less than our traditional welcome, courtesy and care standards on the occasion of your recent visit. I was sorry to hear our staff did not offer you help with your cases & I will... More

Toronto
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 2, 2014

I hadn't booked ahead so it's probably the reason I didn't get the best price, but that is on me. The location is great, a 5 minute walk to the Donegal Castle in one direction and a 2 minute walk the other way has some ruins to see. Very cute town with little shopping stores very close. The room was... More

Was this review helpful? Yes
centralhotel11, Manager at The Central Hotel - Donegal, responded to this review

Dear Sarah, Its was a please to hear your thought about our wee town, & to read how much you enjoyed your time here. Its such a beautiful place filled with so many special people. Thank you for your kind words about the hotel & our wonderful staff, I know how much they appreciate positive feedback. We all look forward... More

Washington DC, District of Columbia
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
115 helpful votes 115 helpful votes
2 of 5 stars Reviewed October 2, 2014

We stopped here on our way through Donegal simply because it was getting late and we wanted to get off the road. The hotel is reviewed in Lonely Planet so we assumed it couldn't be too bad. The guide did say the hotel was "dated", but I find that to be an understatement. Do you watch Gordon Ramsay's "Hotel Hell"?... More

Was this review helpful? Yes 1
centralhotel11, Manager at The Central Hotel - Donegal, responded to this review

Dear Kirsten, Thank you for taking the time to write your review, we appreciate all feedback & will do our best to rectify the issues you have raised. Our sincerest apologies for the dissatisfaction in the room you received I'm such having been made aware our front of house team would of moved you to a more suitable room. Myself... More

Fife, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 1, 2014

Very clean, excellent food,staff very helpful and friendly.This hotel also had excellent entertainment every night of our stay at no extra cost.I would highly recommend this hotel either for business or pleasure.

Was this review helpful? Yes 2
centralhotel11, Manager at The Central Hotel - Donegal, responded to this review

Dear Jean, Can I extend our sincerest thank you for taking the time to right your review, I'm thrilled to read you received such excellent service from our team along with good food. Here at the Central We are always striving to better our service & quality of food & its wonderful to read when a customer appreciates our efforts.... More

Aberdeenshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 22, 2014

My wife and I stayed here for 3 days in September, as one of MANY coach parties. The kitchen staff had to deal with upward of 200 guests and the food understandably is rather what you would expect of a school or college refectory, or a barrack mess-room. They did their best under circumstances for which the hotel is clearly... More

Was this review helpful? Yes 1
centralhotel11, Manager at The Central Hotel - Donegal, responded to this review

Dear David We appreciate you taking the time to write your review & bring our attention to matters that lead to your disappointing stay . I'm sorry to hear you did not enjoy your meal with us, coach party menus are always meant to cater for a Varity of peoples dietary needs , however are waiting staff are always at... More

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Additional Information about The Central Hotel - Donegal

Address: The Diamond, Donegal Town, Ireland
Location: Ireland > County Donegal > Donegal Town
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Central Hotel - Donegal 3*
Number of rooms: 90
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Also Known As:
The Central Hotel Donegal

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