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Clayton Hotel Silver Springs

Dublin Road | Tivoli, Cork, Ireland (Formerly Silver Springs Moran Hotel)
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Clayton Hotel Silver Springs
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707 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed yesterday NEW

We stayed here for a couple of nights and from stepping inside we were warmly greeted and the service was really appreciated. We noted also how the Manageress was friendly and helpful during our stay. Thank you Clayton Hotel!!

Helpful?
Thank Mark P
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Clayton hotel was very accommodating and quite a pleasant surprise. The hospitality was like none other I have experienced in Ireland. They made my girlfriend feel like a princess on her birthday and I would highly recommend the stay to anyone. Thank you Amanda, Jonathan and Ross for making our stay a memorable one!

Helpful?
Thank C.j. C
Galway, Ireland
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

This is a perfectly acceptable hotel and a good base to explore co cork. The staff are very friendly and efficient especially the waiters in the bar area. Rooms are a little dated but spacious and clean. The big dissapointment is the pool. Which is a leisure centre a good 10 mins walk away. Its up a very steep hill.... More 

Helpful?
Thank rubenfatz
A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW via mobile

This is an ideal hotel for a romantic break! Ample car parking and friendly staff greeted us on arrival. We got a beautiful room and used the leisure centre which is easy to access. Grub in the bar was lovely and reasonable and the bar staff were all smiling and friendly. Rates are reasonable as its a bit out of... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

2 night stay 1 dinner for business, it's been 20 years from I stayed in this hotel but it was disappointing this time, the room was good and clean but dark with some road noise. The lamb dinner was more English Food with mushie peas and gravy not what you would expect from and Irish hotel, no mint sauce was... More 

Helpful?
Thank Sean W
waterford
1 review
5 of 5 stars Reviewed 2 days ago NEW

I really enjoyed my mid week break at Clayton Hotel Silver Springs Cork. The staff made us feel welcome on arrival and were fab throughout our stay. From the restaurant staff to the reception I couldn't fault it. I have always loved Silver Springs and feel it is the sort of place you will visit again and again.

Helpful?
Thank lipomum
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

So nice I booked a second night!! I've never done a trip advisor review before but I felt I had to leave this review, as I honestly just cannot believe the other poor reviews, that was not our experience at all! Checked in, greeted by a really friendly male member of staff on reception. We had booked a suite (314)... More 

Helpful?
1 Thank Roseycath
Michael L, General Manager at Clayton Hotel Silver Springs, responded to this review

Dear Roseycath Thank you for taking the time to write your review following your recent stay with us. I am delighted you left us feeling relaxed, i felt relaxed from just reading about your stay and all of the team are delighted with your feedback! I look forward to hopefully welcoming you back at some stage in the future to... More 

Galway, Ireland
1 review
1 of 5 stars Reviewed 6 days ago NEW

Called in for a refreshing cup of tea and snack before we began our return trip to Galway. My husband asked the barman for tea for two, he told us to take a seat. This was the extent of contact from staff for our 15 minutes in the hotel. Two female staff were in the serving area and it was... More 

Helpful?
Thank Marie C
Michael L, General Manager at Clayton Hotel Silver Springs, responded to this review

Dear Marie C Thank you for taking the time to review our hotel following on from your recent visit. I greatly appreciate all feedback, both good and bad as it helps us to be better at what we do. My team and I are extremely disappointed with what you experienced, please accept our sincere apologies. I can assure you that... More 

Dublin, Ireland
Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Where to start. I was staying Saturday night just gone to attend the Bike Show the following morning. Bedroom was old, dirty, small, cold and smelled like an old hospital. Shocking to be honest. I thought I was supposed to be in a 4 star hotel? Went to the bar at 5pm and it was busy. Eventually got served a... More 

Helpful?
Thank MKeane2013
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear MKeane2013, Thank you very much for your feedback. I am terribly disappointed to have read your comments and that we were unable to meet your expectations. We are aware of the challenges we experienced over last weekend and I am truly sorry for this. I would love to have the opportunity to discuss the issues you raised in person.... More 

Strabane, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed her for one night at the weekend while attending an event in the Conference Centre attached to the hotel. Checked in after 6pm Saturday and on going to my room (507) found that the key card would not work so had go back to reception to have that replaced, using the only lift of three that was working. When... More 

Helpful?
2 Thank FinbarNIreland
Juan Pablo T, Front Office Manager at Clayton Hotel Silver Springs, responded to this review

Dear FinbarNIreland, Thank you very much for your feedback. I am terribly sorry for your recent poor experience. We are very aware of the challenges that we faced over last weekend, and I can assure you that we are currently investigating the reasons and implement ways to ensure that we rectify these shortcomings. I would very much welcome the opportunity... More 

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