I booked a room for one night with my wife and 13 yr old son as we had an early flight from Prestwick the following day. We had paid for the transfer to the airport and had called in advance to confirm breakfast would still be supplied despite early departure. On booking in we were told we would be too... more

Got a very cheap flight with ryainair (1p) very nice lady in reception who was very helpful, we stayed in room 2 which was of standard accomodation, shame the windows and doors did not open though. Food ok in evening, Bar quite cheap, settled the bill that night as we were only doing a flying visit and leaving very early... more

Booked a family room at Manor Park but was given room in Maisies lodge which is down the road a bit. This was not actually a problem as we were driven across to the lodge by the hotel driver. The room was OK, bedding was all spotless clean which is the main thing in my eyes. Towels supplied were also... more

Stayed for two nights. Easy booking in. Friendly staff. Room clean and comfortable. Breakfast first morning was a bit chaotic but ok next morning. Would stay again. more

What a shambles! The lack of staff and poor management made this stay a regrettable choice. The scruffy DIY guy stood next to me in the queue wandered behind the desk and became the receptionist. Three assorted individuals claimed they didn't have my booking (until they found it). The room was quite nice although the shower room carpet had not... more

1.Very old Military Green Goddess fire engine parked at front of hotel with mobile advertising hording trying to hide it. 2. Uneven car park surface. 3. Bare holes adjacent to boundary wall with road giving off unpleasent 'drain like' smell. 4. Builders and other hotel rubbish outside window of room 24. 5. Beds squashed into rooms without room for headboard.... more

This hotel is suffering from significant under investment... One of the large windows at the front of the hotel is missing and is just covered in plastic sheeting which is no longer fixed to the window and therefore blows in the wind and lets in rain water. Staff are very disorganised, and could not locate booking. The rooms are very... more

Very friendly staff, good transfers to and from airport, our room was absolutely fine, very comfy bed, very quiet even though it was at the front of the hotel. I think our room had probably been refurbished and some of the other rooms may not have been but overall I thought the hotel was fine for the money. Only gripe... more

stayed to get an early start on plane and for that it was ok - room was ok but not what we expected from the website. hard beds - windows painted shut - shower room a bit grim - batteries missing from telly control. Saving grace was the car parking and transfer to airport. Better hotels for not a lot... more