Friendly staff, warm welcome.. Stayed in a lovely room with a huge bed, with a massive plasma !! Excellent breakfast before being collected and taked the short drive to Prestwick airport. Lovely Hotel and very convinient. more

Family of Five Booking - DIFFICULT; average; easy Location - isolated; rural; SUBURBAN; urban Noise - LOUD; noisy; silent Safety - dangerous; unsafe; SAFE; secure Cleanliness - filthy; uncean; CLEAN; immaculate Water Pressure - LESS THAN DESIRABLE; desirable; high Reliability - dishonest; UNRELIABLE; reliable; trustworthy Bathroom - xs; SMALL; medium; large; xl Breakfast - bad; good; EXCELLENT Comments - Similar... more

Like most other customers of this hotel, we booked a room for a one night stay prior to our flight from Prestwick Airport early the next day. The website gave the impression that all accommodation was in the hotel but when we arrived we were told that we were booked into the Manor Park, a sister hotel across the road.... more

I made a booking in Muirhouse Lodge by telephone. On arrival, we were informed that rooms were not available, and we were booked into another hotel 30 minutes drive away. As this did not suit us, we refused the booking and went elsewhere. However, when I received my American Express statement, I discovered not only that my account had been... more

Beware of this hotel's website pricing. I booked this hotel in Feb 2006 for Aug 2006 - 2 family rooms at @ £85 and 1 double room at £70 (total £240). At this time I was not informed that any prepayment would be required. Further there was nothing on the web site to indicate this. In July my visa was... more

We booked a room at the Muirhouse Lodge Hotel for a one night stay prior to our flight from Prestwick Airport early the next day. The website gave the impression that all accommodation is in Muirhouse Lodge but when we arrived we were told that we were booked into the sister hotel across the road. This hotel was very delapidated... more

we booked this hotel on the net and it said to put in your credit card details but payment would not be taken off it as you pay at the hotel on arrival.i looked at my bank details a few days later and there was £72 taken out from manor park hotel, i was a bit miffed about this as... more

Arrived just before midnight with a confirmed e-booking (the hotel's own system) to be told the hotel was fully boooked, and there was no room. Now, OK these things happen, fair enough, but what I do not expect is to be made to grovel by the proprieter when their system goes wrong. The attitude of the proprieter was shocking. She... more

Our first stay in Scotland and we were welcomed like friends. Nice breakfast served daily, great start to our morning. The entire staff was helpful and helped us with our few day adventure in Scotland. We had a large room and felt very comfortable. Woould stay again! more