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Carlton Hotel Prestwick

Certificate of Excellence
187 Ayr Road, Prestwick KA9 1TP, Scotland
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1 room 1 adult
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Carlton Hotel Prestwick
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490 Reviews from our TripAdvisor Community

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Glasgow, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Visited Logan's before, found It reasonable value for money, somewhere to visit for a treat.....disaster this time, portions served for main meals like children's menu. Desert half the size served 10 weeks ago... Cut backs?. Won't be back, better restaurants, better value in Prestwick town, that's where my next £50 will be spent.....

Helpful?
Thank Sparkyboy363
Girvan, United Kingdom
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I booked a dinner bed and breakfast deal and as it was for our anniversary I upgraded to a suite. Hotel was lovely, as were the staff and food. Only thing that let it down for me was the location of the suite. We were in 212, directly across from the cleaners cupboard and sounded like directly above the kitchen,... More 

Helpful?
Thank nicola1806
Glasgow
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

An excellent hotel in every way and cannot recommend it highly enough!! Very informative and friendly receptionist, a warm comfortable room (not the best of views but it was a 5pm deal), good choice of menu at both dinner and breakfast with good sized portions. Well presented food on lovely hot plates. Only complaint is we didn't stay longer!!

Helpful?
Thank Mary M
Cumnock, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

I booked this through 5pm deal for dinner bed and breakfast as a surprise for my parents. All i can say is ... Melissa. From my first phone call to the numerous emails exchanged she was fantastic! Excelled as a receptionist her customer service skills are second to none. My parents had a fabulous time, the room the meal and... More 

Helpful?
Thank karen19742016
Stranraer, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We were given a Christmas present of a gift voucher for the Hotel and we are still thanking the person's that gave us it. Accommodation was faultless. The Wine & Dine was light hearted and enjoyable with great company. It was our first time and certainly won't be our last. For fantastic food and friendly staff it is well recommended

Helpful?
Thank Wilma E
Argyll
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a short overnight stay in preparation for a really early departure for a flight from Prestwick airport, ie had to leave at 4 am. Reception staff were very welcoming when we checked in. Also, when we told them of our travelling circumstances, they arranged for a wake up call and also made available a substantial continental... More 

Helpful?
Thank ArgyllIslanders
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Nice place a very descent food,staff are first class,only been the one time and rather enjoyed it so would go back,only thing there was a lingering sort of smell in the gents,other than that excellent!

Helpful?
Thank David C
Berkhamsted, United Kingdom
Level Contributor
91 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel twice over a 2 week period, as I was arranging a funeral. The staff were excellent, very helpful and I ended up booking a private room for the wake, where we were very well looked after with tea, coffee, sandwiches etc. all at a reasonable cost. Other members of my family also had booked in... More 

Helpful?
Thank Sonrichard
ayrshire
Level Contributor
120 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed January 4, 2016

Stayed here for one night on a dinner bed and breakfast basis. Our room was small but perfect for our needs, it was decorated to a high standard and very comfortable. The bathroom was spotless with high quality fittings and although the shower was over the bath it had a nice shower screen. The staff here would be a credit... More 

Helpful?
1 Thank weecat20
New York City, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed December 14, 2015

Booked this hotel a attending a wedding nearby. It has been beautifully refurbished with a certain amount of attention to detail. It is a shame that the same level of care has not been taken in training staff on customer service. My daughter, husband and I were checked into a small double room, when we queried our room allocation we... More 

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1 Thank MrsC0109
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