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Premier Inn Ayr/Prestwick Airport Hotel

#9 of 20 Hotels in Ayr
Certificate of Excellence
Kilmarnock Road, Ayr KA9 2RJ, Scotland
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1 room 1 guest
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Premier Inn Ayr\/Prestwick Airport Hotel
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292 Reviews from our TripAdvisor Community

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Traveler rating
    150
    97
    28
    10
    7
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118
97
8
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (292)
  • Mar-May only
    (55)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (55)
All months
Tenerife, Spain
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for one night before catching an early morning flight out of Prestwick Airport ,low cost hotel but excellent rooms and spotlessly clean with helpful staff ,pub grub style food but just what you need for the one night also a garage right next to it with a supermarket ,would stay here every time when using the airport

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Harrogate, United Kingdom
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We all know that Premier Inn are good places to stay. I would say that this one does excel. I have stayed a couple of times on business and it doesn't fail to impress - friendly staff and good clean decor. Food also very good - great pint of Tennants!

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Newcastle upon Tyne, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited this hotel when leaving to go to the airport the next morning and it is very nice. Set in nice grounds with nice rooms the rooms have hair dryers kettles and other things You can have a very peaceful sleep in one of the very comfy beds However I would miss out the bar the food is atrocious and... More 

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Bridlington, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice clean comfortable hotel good full English breakfast also enjoyed the evening meal value for money would recommend no problem getting off to sleep in the very comfortable bed with fresh clean linin

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Jade W, Manager at Premier Inn Ayr/Prestwick Airport Hotel, responded to this review

Hi Jeff Thanks for taking the time to review your visit to Premier Inn, it's really good to hear you enjoyed your time with us, hopefully we can welcome you back again in the near future Jade W Operations Manager More 

Leeds, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Overall stay was ok but the rooms were far too warm with no air conditioning. Fan provided but did nothing to cool the rooms down. Bed was too hard for me. Reception staff weren't interested when we explained we hadn't had a comfortable stay so contacted customer service but no response after nearly 2 weeks. Disappointed customer service from a... More 

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Ayr/Prestwick Airport Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I would like the opportunity to investigate further and will be in touch with you shortly. Please... More 

County Tyrone, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here with my 3 children as part of a group from our dancing school. Hotel fine and children can be amused easily with small outside play area, soft ball area indoors for younger children at an additional charge and plenty of inappropriate amusement machines /grab machines in restaurant area ! Rooms & food ok. Staff extremely unfriendly, unhelpful and... More 

Was this review helpful? Yes 4
WhitbreadHotels, Online Customer Service at Premier Inn Ayr/Prestwick Airport Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We... More 

co.tyrone
Level Contributor
89 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We are a dancing school of 49 people staying in this Premier Inn over the past 2 nights. We spent £2500 on accommodation plus at least another £1000 on food and drink. We were then asked for £75 to hold our bags on Sunday. It wasn't about the money but the principle of the situation. We did speak to the... More 

Was this review helpful? Yes 10
Glasgow, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Used this Premier Inn the night before leaving from Prestwick Airport. Room was lovely and most of all cool during the night. Food at night and for breakfast was delicious and the staff were so helpful even when dealing with some rather demanding customers at the next table! Will definitely be back for a weekend break.

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Jade W, Manager at Premier Inn Ayr/Prestwick Airport Hotel, responded to this review

Dear ColinN2412 Thank you so much for your lovely review of our hotel, I am delighted that you enjoyed your stay and look forward to welcoming you back on your weekend break Jade W Operations Manager More 

Blairgowrie, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We have stayed at several locations in the UK, here we found all the staff helpful, friendly and knowledgable for local sites. The room was clean tidy, but the room was to hot for us so had to use the fan, this led to an uncomfortable sleep. Brewers Fayre, well started off ok, went to take our cooked food option... More 

Was this review helpful? Yes 1
Jade W, Manager at Premier Inn Ayr/Prestwick Airport Hotel, responded to this review

Hi Kristiana P I would like to thank you for your review of our Premier Inn, I am so sorry to hear that you had an uncomfortably warm night, unfortunately our rooms don't have air conditioning. We do however, welcome your feedback and the reception team will be delighted to know that you found them knowledgable and friendly. Regarding your... More 

Leeds
Level Contributor
128 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 4 weeks ago

2 night visit to see family nearby. Perfect location set back just off the A77 close to Prestwick and Troon. Allocated an upstairs room at the back of the hotel ensured no disturbance from the comings and goings in the car park out front. Be aware this hotel offers a Park & Fly scheme and this is popular for early... More 

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Jade W, Manager at Premier Inn Ayr/Prestwick Airport Hotel, responded to this review

Hi Scotsjimbo Thank you for taking the time to review your stay, I am sorry that you appear to have had a couple of minor issues whilst here, and have been assured that the team assisted in every way possible, however I do appreciate your bringing these to our attention and hopefully your next visit will find a vast improvement.... More 

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