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Premier Inn Ayr/Prestwick Airport

Kilmarnock Road | Monkton, Ayr KA9 2RJ, Scotland
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Premier Inn Ayr/Prestwick Airport
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Premier Inn Ayr/Prestwick Airport
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249 reviews from our community

Traveler rating
    134
    78
    24
    7
    6
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96
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for the 3rd time, haven't visited in 2 years though, still a great little hotel with even better beds, one thing though, where is the old handyman? Only asking because my 2 daughters have a thing for the new one! See you again soon.

Was this review helpful? Yes
Jade W, Manager at Premier Inn Ayr/Prestwick Airport, responded to this review

Dear Guest Thank you for taking the time to review our hotel. It is fabulous that this was your 3rd visit to our hotel. I am so glad that you think we’re a great hotel with even better beds. We had new hypnos beds installed last year and they are very comfortable. In response to your query about our last... More 

Stockton-on-Tees, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here for one night with a family of 4. I would just like to say thank you as my daughter dislocated her knee and the girls were great, they were very helpful and calm. Sorry I didn't get their names but if you pass on a message to them both and say thank you.

Was this review helpful? Yes
Jade W, Manager at Premier Inn Ayr/Prestwick Airport, responded to this review

Dear Guest Thank you for taking the time to review our hotel. I hope your daughter’s knee is better! We are lucky to have a great team who enjoy engaging with our guests and offering a friendly service. I will be sure to pass on your lovely comments on to them, which they will be delighted to hear. Hopefully we... More 

Glasgow, United Kingdom
Top Contributor
103 reviews 103 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 1 night for my birthday as we had a reservation at Lochgreen for lunch. The room we were given was on the ground floor overlooking fields with rabbits . Our room was large with the best bed ever and brilliant pillows. Definitely recommend. Lynn on reception was really friendly and helpful.

Was this review helpful? Yes
Jade F, Manager at Premier Inn Ayr/Prestwick Airport, responded to this review

Dear Guest Thank you for taking the time to review our hotel. It was fantastic to hear that you would definitely recommend the hotel and that you found the room to be large and the bed and pillows brilliant. We are lucky to have a great team who enjoy engaging with our guests and offering a friendly service. I will... More 

Gourock, Scotland
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 11, 2015

This hotel makes life easy when you have an early flight from Prestwick Airport. It is comfortable and the facilities are excellent. But more than anything the staff throughout the hotel are excellent, especially the girl on reception who served us with a friendly welcoming smile. I will always use this hotel now for early flights from the airport and... More 

Was this review helpful? Yes
Jade F, Manager at Premier Inn Ayr/Prestwick Airport, responded to this review

Dear Guest Thank you for taking the time to review Premier Inn Ayr/Prestwick Airport. I was delighted to read your lovely comments with regards to your recent stay with us. We take great pride on delivering a fantastic experience to our guests and it is clear from your comments that we have achieved our goals. There is no greater compliment... More 

Oban, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 22, 2015

We stayed here before catching an early morning flight from Prestwick Airport. The location is good with parking right next to the entrance. Remember to get a hotel guest parking voucher for your windscreen to avoid a parking fine! The room was clean and comfortable but the beds were really good, much more comfortable than other hotels that we have... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Jade F, Manager at Premier Inn Ayr/Prestwick Airport, responded to this review

Dear Guest Thank you for taking the time to review our hotel. I am very pleased that you found your room to be clean and comfortable. All our rooms have the new hynos beds in them and many guests comment on how comfortable they are. We look forwards to welcoming you back to Premier Inn in the near future. Kind... More 

1 review
5 of 5 stars Reviewed February 21, 2015

great location for airport. Room was clean. staff were friendly. Room very nice spacious, bed was excellent. Plenty towels. Extra heating if required. Eating facilities attached to hotel, which was reasonable value

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Jade F, Manager at Premier Inn Ayr/Prestwick Airport, responded to this review

Dear Guest Thank you for your lovely review of our hotel. I am so glad that you thought the bed was excellent and that the room was lovely and clean. We pride ourselves on our clean and comfortable rooms and all our rooms have the new hypnos beds. I will make sure to pass on your kind comments to the... More 

Strathaven, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 13, 2015

Nice, clean hotel with lovely restaurant, and kids soft play area. Great food and really nice breakfast, would stay again. Good parking and very pleasant staff. Our room was cold, couldn't get the heating to work, although I'm sure if I had asked for help, it would have been sorted. Would stay here again.

Was this review helpful? Yes 1
Jade F, Manager at Premier Inn Ayr/Prestwick Airport, responded to this review

Dear Guest Thank you for taking the time to review our hotel. I am so sorry that your room felt cold and wish you had told us about it at the time so we could have done something about it. We would have checked the heating for you and could have offered you an extra heater or a move to... More 

Contributor
11 reviews 11 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed February 9, 2015

i have stayed in premier inns many times and had no problems.but stayed in a family room with kids and my little boy got trapped in the bathroom due to a faulty lock that wasnt maintained,bear in mind this is a FAMILY room.he was trapped inside and very upset crying etc.i spoke to staff and they were helpful and we... More 

Was this review helpful? Yes 4
Dundee, United Kingdom
Top Contributor
51 reviews 51 reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 8, 2015

Stayed one night before a flight from Prestwick,reception warm,clean,tidy and welcoming Check in prompt and efficent all extra options explained clearly request for first floor room at the back fulfilled Room for a budget hotel was spacious,clean and cosy on a very cold evening in Ayrshire. Bathroom clean and stocked with handwash/shower gel, plenty storage space, large screen freeview television,... More 

Was this review helpful? Yes 1
Jade F, Manager at Premier Inn Ayr/Prestwick Airport, responded to this review

Dear Guest Thank you for your review of our hotel, it is very much appreciated. I am sure potential future guests will find your review very informative and helpful. I have noted your comments about having an extra chair in the bedrooms and will fully investigate the possibility of this. I will pass on your wonderful comments to all the... More 

Fraserburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed February 6, 2015

Stayed here Sunday 1st Feb before flying out to Spain and can thoroughly recommend it not just for location to Prestwick Airport but for the great service. Reception, bar and restaurant staff were very welcoming and informative. I was made very welcome from checking in at reception to getting directions to the long stay carpark at the airport. The bed... More 

Was this review helpful? Yes
Jade F, Manager at Premier Inn Ayr/Prestwick Airport, responded to this review

Dear Guest Thank you for taking the time to review our hotel. I am so pleased that you found our hotel convenient for the airport and that you found our staff to be welcoming and informative. We pride ourselves on making our guests feel brilliant through a great nights sleep. I will make sure to pass on your kind comments... More 

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