Beautiful Grounds in which we were able to walk through into the racecourse all be it there was no race meeting on but it gave us a feel of the place. room big enough with TV and WIFI. nice touches with bathrobes and shower slippers and nice toiletries. The breakfast was fabulous, the service a bit lacking as we appeared... More

Stayed here overnight whilst visiting Ayr Racecourse. We had looked at this hotel many times as we regularly attend race meetings, however we thought it was a bit pricey. Managed to get a good deal though on Laterooms for B&B. We were allocated a room in the courtyard which we knew before we went. We also knew through reading tripadvisor... More

We attended a wedding at the Western House Hotel, the staff were friendly, the food was excellent and the service was attended outside, obviously the bits for the wedding ie flowers and table decor, and decorations were done by the family not the hotel but they were very helpful with anything that was needed. Our room had dressing gowns, slippers,... More

Went to a wedding in June, and I have to say a lovely hotel. We had a room in the courtyard, very clean, spacious room , lovely comfortable bed, and great bathroom. The grounds of the hotel are immaculate, the bar area and service very good. The service throughout the wedding was first class, food exceptional, and I would certainly... More

As a tour driver I stay in many many hotels throughout the year some good bad some indifferent On arrival there is no signage for parking just no entry signs Allocation of disabled room for a able bodied 6ft 3 inch tall man rather insulting as most appliances are at eye level and totally inadequate for most able bodied people... More

Attended a friends wedding at Western House Hotel and stayed the night, Western House is so perfect that we have now booked our wedding here as well. The food is perfect and there is the option to order your breakfast to your room, which after a good few drinks at the wedding we opted for. (longer in bed!!) We had... More

Attended wedding in June. Staff and wedding coordinator excellent. However I have a 7 month old and I found the facilities somewhat lacking. Only baby changing table is in female toilets which meant I had to change my son on the floor of disabled toilet. Unable to heat his dinner as not allowed to use microwave and not able to... More

A very good standard of hotel with well equipped rooms with helpful and friendly receptionist. The only slight let down was having to wait to be seated for breakfast. This room appeared quite small for the hotel. And this wasn't a busy time of the year. Goodness only knows what it's like when the hotel is full. When I got... More

Stayed one night last year in Cheltenham suite , it was fantastic. Evening meal was great , breakfast in the jockey restaurant was great, all in all a very enjoyable night away. My wife and myself returned on 18th may this year, we stayed in the junior suite the room was even better than the Cheltenham, the evening meal was... More