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All 20 Ayr hotels

Western House Hotel

4.0 of 5 Hotel   |   Craigie Road, Ayr KA8 0HA, Scotland
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Western House Hotel
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88%
Ranked #5 of 20 Hotels in Ayr
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
TheSmiths2005 Glasgow, United Kingdom
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381 reviews from our community

Traveler rating
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    86
    23
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My Husband and I got married at this beautiful hotel on the 22nd June 2013. From the minute we stepped into the grounds of the hotel we knew it was the wedding venue for us. The staff at the hotel were so wonderfully helpful from the run up to the wedding to the big day itself. Jean the wedding coordinator... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you so much for your very kind remarks which I have passed onto all our staff . I do hope you return again for your next anniversary . Thank you again. kind regards Malcolm Balish General Manager More

County Mayo, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Arrived at the hotel, and we were only staying one night on a room only bases as we had to leave early for the airport the next morning. It was a lovely Boutique hotel, receiption staff were lovely when checking in and was a easy enough process. Was a bit surprised that our room was in another building but that... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your review and your kind words about our staff the food and service. It is really disappointing to read your comments about the room and the smell of dampness this I can will investigate as that is not acceptable for any of our guests. The shower we have to label better regarding the thermostat control... More

cheshire england
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Western on Saturday 23rd August for a niece's wedding. Lovely hotel and we did get access to our room 110 in time to change for the service,so well done. The service during the meal,entertainment and on into the late evening was very good and could not find any fault with it. We did not spend much... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your review and your very positive comments regarding your stay here at Western House Hotel. Please accept my sincere apologies that you found the breakfast not to your satisfaction, this is very disappointing and one we will work on ensuring it does not happen again. I have asked the Chef to ensure that our breakfast... More

Hamilton
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Treated my Mum to an overnight stay at the above as she likes a wee taste of luxury. We arrived and were informed that we had been upgraded to a bedroom in the main house and shown to our room. WOW! No expense has been spared in the decor & furnishings here. This is one of the most comfortable and... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very kind review and I am glad we surpassed your expectations and made your mums stay memorable. I hope you return to stay with us in the near future. Kind regards Malcolm Balish General Manager More

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

At a recent wedding at this hotel it was impossible to get access to our rooms before 2pm and the wedding was booked for this time also! The manager stated that they had been extremely busy and were short of cleaning staff so the rooms were not available. As a result we had to get dressed and made up in... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for expressing your disappointment about your recent stay. Check- in time is From 2 pm. We are extremely customer focused here at Western House Hotel and we will always give early arrivals access to rooms if they are available before check in time, but we will never guarantee early access so not to raise hopes of... More

Stockholm, Sweden
Top Contributor
158 reviews 158 reviews
47 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Lets set thing straight first, the Western House Hotel IS a hotels for weddings. And when there is a wedding on, this takes over the place. The dining room for guests NOT attending the ongoing wedding venue is therefore comparatively small and tucked away into a corner of the main building. It's small and dominated by pillars and the garden... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest. Thank you for writing your review, it is extremely disappointing to read about your sleep quality and the banging noises from the door closing. Sleep quality is of the utmost importance to us at Western House Hotel and while we do do a lot of weddings we also have a large amount of non wedding guests staying with... More

Benderloch, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked a late room through the internet. When we arrived i thought the court yard building looked a bit like a travel lodge building............i was so so wrong. Our room was wonderful, beautifully presented and huge. Lots of little extra touches with biscuits, sweets, dressing gowns and slippers. Immaculately presented. Staff were super too.

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very kind review . I hope that we will have the pleasure of your return visit in the near future. Kind regards Malcolm Balish More

Hyderabad, India
Top Contributor
89 reviews 89 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were a group of Golfers who enjoyed staying here. The cooked breakfast was great. Located by the Race course you can take a long walk along the track. The rooms in block 3 are huge and well equipped. The internet WIFI works almost seamless the ought the hotel. The only down side is they do not have elevators to... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very kind review of Western House Hotel. I am glad to read you found our food service and standards met your needs, please accept my apologies for not having a lift in the courtyard rooms we do however have a lift in the Main House for all floors Thank you again for your kind... More

Liverpool, United Kingdom
Top Contributor
78 reviews 78 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for bank holiday weekend with wife and daughter. Our friend also came with us with there two children. Setting is excellent, next to the racecourse on outskirts of Ayr. The grounds are well kept and plenty of outside space for children to play. The rooms are big and clean. TV has a DVD player ideal to bring your... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very kind review regarding your stay with us here at Western House Hotel. It is very pleasing to read that we catered for your needs and the staff made you, your family and friends feel at home. I hope we have the pleasure of a return visit from you and your family Thank you... More

Newark, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We held my son's wedding at the Western House last Friday, 22/08/2014 with approx. 90 guests. The grounds are immaculately kept, from the drive in to the wonderful patio area and beyond. Nothing was too much trouble for the very friendly and professional staff and the wedding manager took care of all our needs so well. With the fabulous weather... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your glowing review from your sons wedding held here at Western House Hotel. I have distributed your review to all the staff to read and I thank you for taking the time and trouble to write such a wonderful review. Your review absolutely epitomises what we try to achieve every day here at Western House... More

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Additional Information about Western House Hotel

Address: Craigie Road, Ayr KA8 0HA, Scotland
Phone Number:
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Western House Hotel 4*
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Also Known As:
Western Hotel Ayr
Western House Hotel Ayr, Scotland

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