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All 20 Ayr hotels

Western House Hotel

4.0 of 5 Hotel   |   Craigie Road, Ayr KA8 0HA, Scotland
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88%
Ranked #5 of 20 Hotels in Ayr
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
maura m Glasgow, United Kingdom
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386 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Booked an overnight stay for myself and my wife for dinner bed and breakfast. On arrival we were delighted to be told that the room had been upgraded to the best room in the house at no extra cost. When we saw the suite we could not believe how lucky we had been as things like that seldom happen to... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very kind review. I am glad you were pleased at the upgrade and you enjoyed the room. It was also pleasing to read how you enjoyed the food and service. We look forward to your next visit to Western House Hotel. Kind regards Malcolm Balish General Manager More

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for a night with my husband for our anniversary. Thoroughly enjoyed our stay. We were in the courtyard rooms away from the main hotel. The room was really big, comfortable and spotless. We had our dinner and breakfast in the hotel as a prepaid DBB rate which was great value for money with no supplement fee for steaks etc.... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest thank you for your very kind review I am glad we looked after you well for your anniversary and i do hope you return again in the near future. Thank you . Kind Regards Malcolm Balish General Manager More

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Western House on business at the end of September, and was very impressed! My room was in one of the 'Courtyard' blocks away from the main building, but was very nice. The room was huge and very comfortable. On the night I stayed, there was also a wedding function taking place in the main building but... More

Was this review helpful? Yes 2
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you very much for your super review. I do hope you return to us soon for another stay. Kind regards Malcolm Balish General Manager More

Greenock, United Kingdom
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have previously stayed at this hotel and again was not disappointed. The rooms are lovely the staff are extremely good the food fabulous. This stay was for my 60th birthday and was great thanks again Western house. Our waiter I think his name was Benjamin was very attentive and a mine of information lovely lad just great staff all round.

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest many thanks for your very kind review and kind comments regarding our staff and service. I hope we have the pleasure of you returning to stay with us again soon. Kind regards Malcolm Balish General Manager More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Elegant manor house frontage and smacks of attention to detail. Of course it's proximity to Ayr Racecourse will mean it hosts some well to do folk. But the rooms were wow , queen bed, bath robes slippers It's was a short stay for us but of first impressions last.... We'd stay again

Was this review helpful? Yes 1
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear guest Thank you for your very kind review I hope we have the pleasure of you staying with us again. Kind regards Malcolm Balish General Manager More

Glasgow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2014

My Husband and I got married at this beautiful hotel on the 22nd June 2013. From the minute we stepped into the grounds of the hotel we knew it was the wedding venue for us. The staff at the hotel were so wonderfully helpful from the run up to the wedding to the big day itself. Jean the wedding coordinator... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you so much for your very kind remarks which I have passed onto all our staff . I do hope you return again for your next anniversary . Thank you again. kind regards Malcolm Balish General Manager More

County Mayo, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 12, 2014

Arrived at the hotel, and we were only staying one night on a room only bases as we had to leave early for the airport the next morning. It was a lovely Boutique hotel, receiption staff were lovely when checking in and was a easy enough process. Was a bit surprised that our room was in another building but that... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your review and your kind words about our staff the food and service. It is really disappointing to read your comments about the room and the smell of dampness this I can will investigate as that is not acceptable for any of our guests. The shower we have to label better regarding the thermostat control... More

cheshire england
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 2, 2014

We stayed at the Western on Saturday 23rd August for a niece's wedding. Lovely hotel and we did get access to our room 110 in time to change for the service,so well done. The service during the meal,entertainment and on into the late evening was very good and could not find any fault with it. We did not spend much... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your review and your very positive comments regarding your stay here at Western House Hotel. Please accept my sincere apologies that you found the breakfast not to your satisfaction, this is very disappointing and one we will work on ensuring it does not happen again. I have asked the Chef to ensure that our breakfast... More

Hamilton
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 1, 2014

Treated my Mum to an overnight stay at the above as she likes a wee taste of luxury. We arrived and were informed that we had been upgraded to a bedroom in the main house and shown to our room. WOW! No expense has been spared in the decor & furnishings here. This is one of the most comfortable and... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very kind review and I am glad we surpassed your expectations and made your mums stay memorable. I hope you return to stay with us in the near future. Kind regards Malcolm Balish General Manager More

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 1, 2014

At a recent wedding at this hotel it was impossible to get access to our rooms before 2pm and the wedding was booked for this time also! The manager stated that they had been extremely busy and were short of cleaning staff so the rooms were not available. As a result we had to get dressed and made up in... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for expressing your disappointment about your recent stay. Check- in time is From 2 pm. We are extremely customer focused here at Western House Hotel and we will always give early arrivals access to rooms if they are available before check in time, but we will never guarantee early access so not to raise hopes of... More

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Additional Information about Western House Hotel

Address: Craigie Road, Ayr KA8 0HA, Scotland
Phone Number:
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Western House Hotel 4*
Number of rooms: 49
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Also Known As:
Western Hotel Ayr
Western House Hotel Ayr, Scotland

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