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All 20 Ayr hotels

Western House Hotel

4.0 of 5 Hotel   |   Craigie Road, Ayr KA8 0HA, Scotland
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Western House Hotel
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89%
Ranked #5 of 20 hotels in Ayr
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
murphy64 cheshire england
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379 people have reviewed this hotel

Traveler rating
    250
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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English first
cheshire england
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the Western on Saturday 23rd August for a niece's wedding. Lovely hotel and we did get access to our room 110 in time to change for the service,so well done. The service during the meal,entertainment and on into the late evening was very good and could not find any fault with it. We did not spend much... More

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Hamilton
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Treated my Mum to an overnight stay at the above as she likes a wee taste of luxury. We arrived and were informed that we had been upgraded to a bedroom in the main house and shown to our room. WOW! No expense has been spared in the decor & furnishings here. This is one of the most comfortable and... More

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WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very kind review and I am glad we surpassed your expectations and made your mums stay memorable. I hope you return to stay with us in the near future. Kind regards Malcolm Balish General Manager More

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

At a recent wedding at this hotel it was impossible to get access to our rooms before 2pm and the wedding was booked for this time also! The manager stated that they had been extremely busy and were short of cleaning staff so the rooms were not available. As a result we had to get dressed and made up in... More

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WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for expressing your disappointment about your recent stay. Check- in time is From 2 pm. We are extremely customer focused here at Western House Hotel and we will always give early arrivals access to rooms if they are available before check in time, but we will never guarantee early access so not to raise hopes of... More

Stockholm, Sweden
Top Contributor
157 reviews 157 reviews
47 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Lets set thing straight first, the Western House Hotel IS a hotels for weddings. And when there is a wedding on, this takes over the place. The dining room for guests NOT attending the ongoing wedding venue is therefore comparatively small and tucked away into a corner of the main building. It's small and dominated by pillars and the garden... More

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WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest. Thank you for writing your review, it is extremely disappointing to read about your sleep quality and the banging noises from the door closing. Sleep quality is of the utmost importance to us at Western House Hotel and while we do do a lot of weddings we also have a large amount of non wedding guests staying with... More

Benderloch, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked a late room through the internet. When we arrived i thought the court yard building looked a bit like a travel lodge building............i was so so wrong. Our room was wonderful, beautifully presented and huge. Lots of little extra touches with biscuits, sweets, dressing gowns and slippers. Immaculately presented. Staff were super too.

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WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very kind review . I hope that we will have the pleasure of your return visit in the near future. Kind regards Malcolm Balish More

Hyderabad, India
Top Contributor
89 reviews 89 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were a group of Golfers who enjoyed staying here. The cooked breakfast was great. Located by the Race course you can take a long walk along the track. The rooms in block 3 are huge and well equipped. The internet WIFI works almost seamless the ought the hotel. The only down side is they do not have elevators to... More

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WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very kind review of Western House Hotel. I am glad to read you found our food service and standards met your needs, please accept my apologies for not having a lift in the courtyard rooms we do however have a lift in the Main House for all floors Thank you again for your kind... More

Liverpool, United Kingdom
Top Contributor
74 reviews 74 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for bank holiday weekend with wife and daughter. Our friend also came with us with there two children. Setting is excellent, next to the racecourse on outskirts of Ayr. The grounds are well kept and plenty of outside space for children to play. The rooms are big and clean. TV has a DVD player ideal to bring your... More

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WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very kind review regarding your stay with us here at Western House Hotel. It is very pleasing to read that we catered for your needs and the staff made you, your family and friends feel at home. I hope we have the pleasure of a return visit from you and your family Thank you... More

Newark, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We held my son's wedding at the Western House last Friday, 22/08/2014 with approx. 90 guests. The grounds are immaculately kept, from the drive in to the wonderful patio area and beyond. Nothing was too much trouble for the very friendly and professional staff and the wedding manager took care of all our needs so well. With the fabulous weather... More

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WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your glowing review from your sons wedding held here at Western House Hotel. I have distributed your review to all the staff to read and I thank you for taking the time and trouble to write such a wonderful review. Your review absolutely epitomises what we try to achieve every day here at Western House... More

Glasgow, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We attended a family wedding at this hotel on a glorious sunny day last week. The whole experience was splendid, from moving the ceremony outdoors at the last minute, through to the reception itself, everything was so well done. When a mad fund raising idea came up, our wonderful MC and wedding co-ordinator organised an ice bucket challenge later in... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you very much for your very kind review. I am glad the weather was kind for the wedding and you thoroughly enjoyed our Scottish hospitality, I hope you you return for another visit in the near future Kind regards Malcolm Balish General Manager More

Chesapeake Beach, Maryland
Top Contributor
58 reviews 58 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here while passing through Prestwik and absolutely loved it. The rooms are great, the grounds are beautiful and the dining is superb. It's a short walk to the town center for entertainment. Would have loved to seen a race while here.

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your kind remarks and I do hope you come and stay with us when we have racing on to extend your experience here at Western House Hotel. Thank you again. Kind regards Malcolm Balish General Manager More

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Additional Information about Western House Hotel

Address: Craigie Road, Ayr KA8 0HA, Scotland
Phone Number:
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Western House Hotel 4*
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Also Known As:
Western Hotel Ayr
Western House Hotel Ayr, Scotland

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#2 Business Hotel in Ayr #2 Luxury Hotel in Ayr #3 Romantic Hotel in Ayr #4 Family Hotel in Ayr
Hotel Class
Official Description (provided by the hotel)
An award-winning 4 Gold Star hotel located in Ayrshire, 5 minutes drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. The hotel, set in mature landscaped gardens, offers executive bedrooms and suites in the main house, and well appointed modern courtyard rooms.The 2AA rosette Jockey Club Restaurant offers an excellent dining experience using a high quality local produce prepared by our executive head chef.The hotel is an excellent venue for Meetings & Events and is the ideal base for both business and leisure guests. With free on site parking for over 250 cars and complimentary wifi.Western House is an ideal base for exploring the surrounding areas with many shops and golf courses nearby. Burns Country, Culzean Castle, and the Isle of Arran are within easy travelling distance.Awards Received:Scottish Hotel Wedding Team of the Year 2012/Scottish Reception Excellence Team Gold Medal 2012/Senior Wedding Planner Fellowship 2012/Scottish General Manager Gold Medal 2012/Scottish Rising Star of the Year 2012/ Scottish Rising Star General manager of the Year 2012/The Scottish Hotel Reception Team of the Year 2010/Visit Scotland’s Customer Care Award for Serviced Accommodation 2007/Hotel Review Scotland’s Customer Care Hotel of the Year 2009/ Hotel Review Scotland’s Scottish Wedding Hotel of the Year 2007, 2008 and 2009/Hotel Review Scotland’s National Hotel of the Year 2009/The Scottish Hotel & Review Guide Scotland’s Scottish Hotel of the Year 2009 ... more   less 
Number of rooms
49

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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