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All 20 Ayr hotels

Western House Hotel

4.0 of 5 Hotel   |   Craigie Road, Ayr KA8 0HA, Scotland
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88%
Ranked #5 of 20 hotels in Ayr
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
DougMirtle Newark, United Kingdom
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372 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Newark, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We held my son's wedding at the Western House last Friday, 22/08/2014 with approx. 90 guests. The grounds are immaculately kept, from the drive in to the wonderful patio area and beyond. Nothing was too much trouble for the very friendly and professional staff and the wedding manager took care of all our needs so well. With the fabulous weather... More

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Glasgow, United Kingdom
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We attended a family wedding at this hotel on a glorious sunny day last week. The whole experience was splendid, from moving the ceremony outdoors at the last minute, through to the reception itself, everything was so well done. When a mad fund raising idea came up, our wonderful MC and wedding co-ordinator organised an ice bucket challenge later in... More

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Chesapeake Beach, Maryland
Top Contributor
55 reviews 55 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here while passing through Prestwik and absolutely loved it. The rooms are great, the grounds are beautiful and the dining is superb. It's a short walk to the town center for entertainment. Would have loved to seen a race while here.

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WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your kind remarks and I do hope you come and stay with us when we have racing on to extend your experience here at Western House Hotel. Thank you again. Kind regards Malcolm Balish General Manager More

North Lanarkshire, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Have stayed here many times in the courtyard rooms which are always clean with king size beds .The staff are well trained and pleasant and the car park is large.Breakfast is always good.My only complaint was the carpet in room 208 which was heavily stained in front of the tv unit.

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WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your review and the kind comments you have made. We are in the process of changing all of the carpets in the courtyard rooms and please accept my apologies for the stain in your room . I do hope we have the pleasure of you staying with us again in the near future. Kind regards... More

howwood
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Came here for my partners birthday and had a fantastic stay. Food was delicious and staff were brilliant. We stayed in the courtyard rooms which were spacious and lovely. Will definitely consider going back again

Was this review helpful? Yes 1
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your kind review about your stay. I am glad you found the food , service and quality of the bedroom to your satisfaction. Kind regards Malcolm Balish General Manager More

stranraer
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed for two nights in a courtyard room,which was a really lovely room,it was nice and quiet. had nice touches a massive bed,with also a single if needed,If I had to find any fault,it would be that the pillows were hard,but its only because I prefer soft pillows,I would recommend staying here,the staff are welcoming,polite,and helpful.Will certainly hope to... More

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WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you very much for your very kind remarks regarding your stay and the staff. We look forward to you staying with us again in the near future. Kind regards Malcolm Balish General Manager More

UK
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Last minute booking for the night before a flight . Lovely hotel in beautiful grounds, staff could not be more friendly and helpful, special thanks to Naomi and Alison. This will be our hotel of choice when flying from Prestwick

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WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your kind review and we will look forward to your next stop over! Kind regards Malcolm Balish General Manager More

Dumfries, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night and the last night for the Commonwealth games. The hotel is within walking distance to the train station (we drove as we came back late at night). The rooms are spacious and have many facilities throughout. Breakfast was good except almost everything had to be ordered and service was very slow, but in all brilliant... More

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WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your kind review regarding your stay here at Western House Hotel, I hope you enjoyed the Commonwealth Games! Please accept my apologies for the slow service for breakfast. We do still take orders for all breakfast items for a cooked breakfast and they are cooked to order to ensure you have the freshest breakfast to... More

United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here one night on a business trip and after a few late nights at work followed by a drive to Ayr I was thrilled to what I thought would be a restful night's sleep. Check in was smooth and good. We had booked two rooms. My room was at the courtyard - it was excellent I couldn't complain... More

Was this review helpful? Yes 1
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your review and i was glad to read you found the staff and service to your satisfaction, the grounds at the hotel are stunning and on such a lovely day as you describe there is not a better place to stay. I was sorry to read you were unhappy that there was no mineral water... More

Alcester, United Kingdom
Top Contributor
53 reviews 53 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 night at the end of our 8 day road trip around Scotland. We booked the day before our stay and as we were attending an event at Ayr Racecourse we were really pleased to see this hotel conveniently situated right next door. There was a large free car park next to the hotel and check-in... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your recent review regarding your stay here at Western House Hotel. I am glad to read you found the accommodation to your satisfaction. I hope you we have the pleasure of you staying with us again on your next trip round Scotland. Kind regards Malcolm Balish General Manager More

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Additional Information about Western House Hotel

Address: Craigie Road, Ayr KA8 0HA, Scotland
Phone Number:
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Western House Hotel 4*
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Also Known As:
Western Hotel Ayr
Western House Hotel Ayr, Scotland

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#2 Luxury Hotel in Ayr #3 Business Hotel in Ayr #3 Romantic Hotel in Ayr #6 Family Hotel in Ayr
Hotel Class
Official Description (provided by the hotel)
An award-winning 4 Gold Star hotel located in Ayrshire, 5 minutes drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. The hotel, set in mature landscaped gardens, offers executive bedrooms and suites in the main house, and well appointed modern courtyard rooms.The 2AA rosette Jockey Club Restaurant offers an excellent dining experience using a high quality local produce prepared by our executive head chef.The hotel is an excellent venue for Meetings & Events and is the ideal base for both business and leisure guests. With free on site parking for over 250 cars and complimentary wifi.Western House is an ideal base for exploring the surrounding areas with many shops and golf courses nearby. Burns Country, Culzean Castle, and the Isle of Arran are within easy travelling distance.Awards Received:Scottish Hotel Wedding Team of the Year 2012/Scottish Reception Excellence Team Gold Medal 2012/Senior Wedding Planner Fellowship 2012/Scottish General Manager Gold Medal 2012/Scottish Rising Star of the Year 2012/ Scottish Rising Star General manager of the Year 2012/The Scottish Hotel Reception Team of the Year 2010/Visit Scotland’s Customer Care Award for Serviced Accommodation 2007/Hotel Review Scotland’s Customer Care Hotel of the Year 2009/ Hotel Review Scotland’s Scottish Wedding Hotel of the Year 2007, 2008 and 2009/Hotel Review Scotland’s National Hotel of the Year 2009/The Scottish Hotel & Review Guide Scotland’s Scottish Hotel of the Year 2009 ... more   less 
Number of rooms
49

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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