We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Western House Hotel

4.0 of 5 Craigie Road, Ayr KA8 0HA, Scotland
Hotel website
Offers & Announcements
Countdown to Christmas
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Certificate of Excellence 2014
Western House Hotel
Professional photos View all
Browse nearby
Western House Hotel
Write a Review

404 reviews from our community

Traveler rating
    268
    90
    24
    15
    7
See reviews for
81
177
5
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (404)
  • Mar-May only
    (92)
  • Jun-Aug only
    (132)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (77)
All months
scotland
Top Contributor
112 reviews 112 reviews
41 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I attended my best friends wedding on Saturday. We stayed in a junior suite which was very spacious, spotless and all we required. The staff of the hotel were the friendliest I have ever met and were so involved with the wedding party. There were approx 170 guests and we were all served expertly and with a... More 

Was this review helpful? Yes
A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago

Stayed here previously and enjoyed stay 2012 This time came for a wedding booking over a year in advance but got worse room in hotel 301, right next to main door, to be fair we didn't complain but 4 star you shouldn't have to. Noisy heater in room Walls paper thin (not muffled conversations literally heard all about room 302's... More 

Was this review helpful? Yes
WesternHouse014, Manager at Western House Hotel, responded to this review

Dear Guest We are sorry to hear that your stay with us was not up to your expectations. We are in the process of refurbishing all our Courtyard Rooms. We would be grateful if you would call our Operations Manager on 01292 294990 to discuss your comments further. Kind Regards The Management Team More 

Stranraer, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Great offer price for a chilling break (only £119 for two DBB) Excellent food (husband reckons best steak he has had, with no extra supplement), lovely setting: feels like a country house retreat (despite being a mile from Ayr town Centre). Dog loved race course for morning run. Cosy bar (I dosed off!!) Very friendly staff: dog pampered.

Was this review helpful? Yes
WesternHouse014, Manager at Western House Hotel, responded to this review

Dear Guest Many thanks for your very kind review. We are delighted you enjoyed your stay with us. We like to look after our four legged friends with a little personal touch. We look forward to welcoming you back to Western House Hotel on your next visit to Ayrshire. Kind Regards The Management Team More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Main building looked impressive - disabled parking was at the bottom of a slope so I struggled with my overnight bag, 2 crutches and handbag up wet slope to hotel reception (nearly fell as lighting was poor). Reception and lounge looked very handsome and comfortable and staff were welcoming and very pleasant, but I was shown out of the hotel... More 

Was this review helpful? Yes
WesternHouse014, Manager at Western House Hotel, responded to this review

Dear Guest Thanks you for your review. We are disappointed to hear that your stay wit us did not live up to your expectations.Unfortunately the reservation received by us from your Booking Agent did not indicate that walking aids were required by yourself, Had we been made aware of this, we would have allocated an accessible room with a wet... More 

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed Sat 29th as an aniversay treat with husband, excellent value at £119 DBB and there was no suppliment at dinner so can choose anything in menu. Lovely traditional bar with log fire in lounge. Beautiful setting, direct access to racecourse

Was this review helpful? Yes
WesternHouse014, Manager at Western House Hotel, responded to this review

Dear Guest Thank you for taking the time to review our Hotel. We are delighted that you found our DBB offer great value for money. We like to ensure that all our DBB's guests enjoy their dining experience with us hence the reason we do not have any restrictions or supplements on our a la carte menu. We look forward... More 

scotland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I booked a deal on their website we stayed in the courtyard rooms. Very clean and tidy came with lovely toilettries, shortbread, robes and slippers, sweets & tea and coffee facilities, we did need to call housekeeping to bring us more coffee as we were only supplied with 1 however received within 15 mins of calling. We... More 

Was this review helpful? Yes
Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My cousin and I stayed at the Western House Hotel for an overnight. We had a fabulous time. The hotel is absolutely beautiful. The staff were very friendly and helpful at all times. It would be very difficult to pick one member of staff over the others. The food both at lunch and dinner was excellent. The room we were... More 

Was this review helpful? Yes
Kilmarnock, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I went here for dinner recently and were not disappointed! We each had three courses all of which were delicious. We both had steaks for our main course and they were cooked perfectly. Staff were very helpful and pleasant. Will be going back!

Was this review helpful? Yes 2
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you very much for your lovely comments regarding your meal and stay. We look forward to your return visit in the near future Kind regards Malcolm Balish General Manager More 

glasgow
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My wife and I were lucky enough to be a married at the Western House in November 2014. We were driving past the hotel a few years ago following a visit to another potential venue and decided to pop in. From the minute we walked through the door we knew we had found the venue for us. We were pleasantly... More 

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very kind review regarding your wedding day here at Western House Hotel. I am delighted to read that your day was as you wanted and we met all your needs. I have passed all your comments onto the team and we hope to see you back here again soon in the near future. Kind... More 

Lancashire England
Top Contributor
50 reviews 50 reviews
36 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A quick trip to Scotland and we decided to stay at the Western House based on tripadvisor reviews. On arrival the reception staff were extremely friendly and helpful. We had a room in the annexe that was spacious and extremely well equipped, iron, trouser press etc. I had a slight problem with the room and was immediately offered alternatives and... More 

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very positive review regarding your stay here at Western House Hotel. I am delighted we achieved your expectations and that our standard of room, service, food and hospitality were exceeded. We look forward to you returning in the near future Kind regards Malcolm Balish General Manager. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Western House Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Western House Hotel

Address: Craigie Road, Ayr KA8 0HA, Scotland
Phone Number:
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range (Based on Average Rates): $
Hotel Class:4 star — Western House Hotel 4*
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Western House Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Hotel Style:
#1 Business Hotel in Ayr
#2 Luxury Hotel in Ayr
#3 Family Hotel in Ayr
#7 Romantic Hotel in Ayr

152 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (88)
Viewed
Bathroom (6)
Viewed
Room/suite (27)
Viewed
Dining (9)
Viewed
Business center/function rooms (1)
Viewed
View from room (6)
Viewed
Hotel & grounds (14)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (65)
Viewed
Bathroom (2)
Viewed
Room/suite (26)
Viewed
Hotel & grounds (14)
Viewed
Dining (11)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay