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All 21 Ayr hotels

Western House Hotel

4.0 of 5 Hotel   |   Craigie Road, Ayr KA8 0HA, Scotland
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Western House Hotel
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88%
Ranked #5 of 21 hotels in Ayr
Certificate of Excellence 2013
A recent review
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329 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

My sons wedding was held here on sat 18th April and I can honestly say everything was absolute perfection. The rooms both in courtyard and main hotel are to a very high standard with lovely touches throughout from toiletries to bath robes etc. Huge comfortable beds too. The staff were all fantastic, friendly & well trained and the food was... More

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Paisley, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Not long home from Ayr, we attended the wife's cousins wedding at western house, stayed in room 214 (courtyard room) the food at the wedding was perfect, hot, tasty, the house wine they served was fantastic, not like the vinegar you get in some places, The room was lovely, only downside was no in room fridge, The staff at the... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

My partner and I stayed here earlier this week for one night and I can honestly say it was perfect! The room was spotless, the staff were friendly and attentive and the food was out of this world. We will definately be back.

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Aberdeen,Scotland
Contributor
15 reviews 15 reviews
8 hotel reviews
182 helpful votes 182 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed in a Courtyard room for one evening . The room was large, clean and had everything you could need. All the extra toiletries, bath robe, slippers was more like 5 Star. Hotel. We ordered food through room service, were advised by phone that it was on its way. Brought my an efficient and polite young... More

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Biggar, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed with my husband for one night, 8.4.14. Lovely room, well equipped. Excellent staff who are trained to a very high standard. Lovely food - more like a five star hotel. We had taken advantage of a special spring offer and had a courtyard room which was large, with huge, very comfortable bed. Toiletries very generous. All staff were very... More

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WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very detailed and positive review which highlights the staff training which we are extremely proud of. I am glad to read that we exceeded your expectations and we look forward to your return visit in the near future. Kind regards Malcolm Balish General Manager More

Scotland
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for an overnight with DBB package. What a great hotel. Beautiful setting. We had courtyard room which was lovely. Only slight gripe would be that we had to go outside to the hotel for our meal and would maybe be good idea to have an umbrella in these rooms for guests to use. The hotel is beautiful - very... More

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WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your review and your very positive review. Thank you for pointing your slight concern regarding going from the courtyards back to the main house when it is raining , it is part of our service that if you call across to the main house the doorman will meet you at the courtyard with an umbrella... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I had initially booked a courtyard room but on arrival decided I would prefer to be in the main hotel as I was recovering from an operation. I upgraded to an executive room and am so thrilled that I did. These rooms have the wow factor...and little touches of luxury that make it feel more 5 star than 4. I... More

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WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your Simply Stunning review it is very gratefully received and we are indeed very proud of Western House Hotel and the staff here. It is always gratifying to read such a review where we have achieved such a response. We look forward to your return visit ! Kind regards Malcolm Balish General Manager Western House... More

Edinburgh
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I come to Ayr on business and always time my visits to get a room here. The setting and grounds are beautiful and central. The hotel has comfortable good sized rooms with little extras that make it unique. The bar area has many seats and sofas for relaxing and working with fires and attentive but unobtrusive staff. The staff generally... More

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WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for posting your review and giving us such kind comments. I am glad that you feel we provide excellent service and standards and you find the comfort of our lounge to your satisfaction. We look forward to your next visit and please do not hesitate to let us know if we can improve on any area... More

chrisblackpool
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stay here when working away from home the staff make you fell welcome and nothing. Is a problem. For them you receive all the nice little. Thoches like biscuits by your bed every thing is very clean and the food is execllent

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your kind comments regarding your stay and we hope you stay with us again in the near future. Kind regards Malcolm Balish General Manager More

paisley scotland
Contributor
14 reviews 14 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are just finishing a weekend break at this excellent hotel the rooms are spotless and a very good size and the food is great there was a large wedding on on the Saturday night but there were plenty of staff and everything was spot on can't wait to come back to this wonderful hotel top marks to all the... More

Was this review helpful? Yes 1
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your review and I am very grateful for your very positive review. We look forward to your net visit here at Western House Hotel Kind regards Malcolm Balish General Manager More

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Additional Information about Western House Hotel

Also Known As:
Western Hotel Ayr
Western House Hotel Ayr
Western House Hotel Ayr, Scotland
Address: Craigie Road, Ayr KA8 0HA, Scotland
Phone Number:
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Ayr
#2 Business Hotel in Ayr
#3 Romantic Hotel in Ayr
#5 Family Hotel in Ayr
Price Range (Based on Average Rates): $
Hotel Class:4 star — Western House Hotel 4*
Official Description (provided by the hotel):
An award-winning 4 Gold Star hotel located in Ayrshire, 5 minutes drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. The hotel, set in mature landscaped gardens, offers executive bedrooms and suites in the main house, and well appointed modern courtyard rooms.The 2AA rosette Jockey Club Restaurant offers an excellent dining experience using a high quality local produce prepared by our executive head chef.The hotel is an excellent venue for Meetings & Events and is the ideal base for both business and leisure guests. With free on site parking for over 250 cars and complimentary wifi.Western House is an ideal base for exploring the surrounding areas with many shops and golf courses nearby. Burns Country, Culzean Castle, and the Isle of Arran are within easy travelling distance.Awards Received:Scottish Hotel Wedding Team of the Year 2012/Scottish Reception Excellence Team Gold Medal 2012/Senior Wedding Planner Fellowship 2012/Scottish General Manager Gold Medal 2012/Scottish Rising Star of the Year 2012/ Scottish Rising Star General manager of the Year 2012/The Scottish Hotel Reception Team of the Year 2010/Visit Scotland’s Customer Care Award for Serviced Accommodation 2007/Hotel Review Scotland’s Customer Care Hotel of the Year 2009/ Hotel Review Scotland’s Scottish Wedding Hotel of the Year 2007, 2008 and 2009/Hotel Review Scotland’s National Hotel of the Year 2009/The Scottish Hotel & Review Guide Scotland’s Scottish Hotel of the Year 2009 ... more   less 
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