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Western House Hotel

#5 of 20 Hotels in Ayr
Certificate of Excellence
Hotel website
Craigie Road, Ayr KA8 0HA, Scotland
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Western House Hotel
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454 Reviews from our TripAdvisor Community

Traveler rating
    302
    101
    27
    16
    8
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91
200
5
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Hotel was fine, I was housed in an annex courtyard room, the room was clean and spacious but nothing special. The main building rooms may offer better value at £130 B&B. On the positive waiting Staff and Breakfast was spot on. The hotel does not allow an early check in – under any circumstances. I called the hotel a few... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for two nights while my husband was on business, our room was in the courtyard away from the hotel but was lovely clean and spacious, the main hotel I thought was lovely and grand and enjoyed sitting in the bar area chatting with the staff two ladies In particular who I thought made this hotel what it... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We are just back from another fantastic stay at the Western House Hotel! Checked in quickly and we stayed in a Courtyard room. These are out with the main building but are still beautiful rooms. With plenty of nice little touches like shortbread and hot chocolate in the room. We went to the jockey club restaurant in the hotel for... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed in the hotel on valentines day. we had purchased a special deal the hotel had on for a 3 course meal and overnight stay with breakfast. check in was fine, very smooth, staff lovely and chatty. our room was in the courtyard, it was very spacious, bed was very comfy and bathroom was nice, with a good shower. dinner... More 

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Glasgow, United Kingdom
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Have just returned from an overnight stay which was a gift from our family. Such a lovely hotel check in smooth we were in one of the courtyard rooms and lovely spacious rooms with lots of extras that other hotels should consider. The food in the restaurant was superb and the staff very attentive but unobtrusive breakfast was also excellent... More 

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Irvine, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We had our wedding at Western House and the whole day was perfect, the food was incredible, we had the haggis starter and everyone raved about it. Our bridal suite room was perfection and the best way to end our day. Could move in there it was beautiful!! Everyone had nothing but good things to say about the rooms, the... More 

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Isle of Skye
1 review
4 of 5 stars Reviewed 1 week ago

Had a most enjoyable stay with everything being fine except on Saturday morning when breakfast was buffet style - just a pity that a hotel of this standard could not provide hot plates. Very friendly & efficent staff

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Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is by far the best hotel I have visited in Scotland. the location next to Ayr Racecourse is easy to find with a large carpark. The hotel which is a converted old style house has a modern look but still retains a feeling of grandness from the past. Staff cannot do enough to look after you and make your... More 

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Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Having read the reviews we were disappointed by the restaurant service. The waiting staff did come to the table regularly asking how things were however when they were asked questions about the menu they said they would check with the kitchen and never came back. I am coeliac and one of the staff advised me that the tempura was gluten... More 

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WesternHouse014, Manager at Western House Hotel, responded to this review

Dear Guest, Many thanks for taking the time to review our Hotel. We are disappointed to hear that you were unhappy with our restaurant service on this occasion and would be grateful if you could call me on 01292 294990 to discuss this matter further. Thanks you and Kind Regards Gary White, Hotel Manager More 

Stoke-on-Trent, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here on a Spring Promotion package, which included dinner , bed and breakfast. When we were told we could choose anything from the al-a -carte dinner menu (without restriction or surcharge), we simply couldn't believe it. In fact we began to wonder if we had made the classic mistake of confusing room rate, with per... More 

Was this review helpful? Yes 3
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