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All 20 Ayr hotels

Western House Hotel

4.0 of 5 Hotel   |   Craigie Road, Ayr KA8 0HA, Scotland
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88%
Ranked #5 of 20 hotels in Ayr
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Nic2304 Glasgow, United Kingdom
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355 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I recently attended a friend's wedding at the Western House Hotel in Ayr. We stayed overnight before the wedding and had a meal in the restaurant. The staff were very welcoming and extremely helpful. The food in the restaurant and at the wedding was first class. The grounds of the hotel are also wonderful for photographs. An excellent choice for... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your kind review regarding your recent stay for your friends wedding. I have passed on your comments to the staff . I am glad you found your stay , food and service to be first class and i hope you return again soon to stay with us. Thank you again Kind regards Malcolm Balish General... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Booked here for going to Ayr Races just stunning the staff are brilliant the food is world class, Clean and lovely place to stay I would give this place 11 out 10 AMAZED Thank you so much, without doubt the best of the best

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your kind report on your stay and your kind words regarding the staff food and service. I hope we have the pleasure of you staying with us again. Kind regards Malcolm Balish General Manager More

Inverness, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Had our wedding here on 27th June and cannot praise the staff highly enough. The staff and hotel were fantastic from the moment we stepped in the building. Nearly all our wedding guests stayed here two nights and were made to feel special and nothing was too much for the hotel to accomodate. The food was delicious with perfect portions... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your fantastic review regarding your wedding here at Western House Hotel. I am delighted you found the staff and everything about the hotel to your satisfaction. I have passed your comments onto the staff who are grateful for your kind comments and we look forward to your return visit. Kind regards Malcolm Balish General Manager More

Colchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 1 night. Although we were in the annexe, the room was nice. Very spacious. Bathroom lovely. Had everything you needed. Nicely decorated & clean. The breakfast was very good. The hotel area was comfortable to sit in & have a drink. Lovely grounds, right next to the race course.

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear guest Thank you for writing your review regarding your recent stay with us here at Western House Hotel, I am glad you found everything to your satisfaction and we look forward to your next stay with us. Kin regards Malcolm Balish General Manager More

Glasgow, United Kingdom
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is wonderful, lovely garden views, great staff who work well together to create a very relaxed atmosphere. All the rooms are modern and decorated to a very high standard. Would definitely recommend the Jockey Club restaurant. The evening dining was a gastronomical delight. Food was well presented, and cooked to perfection. Breakfast is also outstanding. Hazel our waitress... More

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WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your kind review and highlighting some members of our team here at Western House Hotel . I have passed on your comments and hope you return to us in the near future. Kind regards Malcolm Balish General Manager More

Falkirk, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 16, 2014

Can see why this hotel has won the title for top wedding receptions. Attended a wedding here in May the staff were very welcoming, the venue was top class, The meal was first class also. Accomodation at the courtyard not as nice as hotel.

Was this review helpful? Yes 1
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your review and your kind words regarding the wedding the staff and service. I am sorry you did not find the Courtyard rooms as nice as the main house rooms , it is a very difficult balance regarding the rooms as the courtyard rooms are four star gold standard rooms and the Main House rooms... More

Amersham, United Kingdom
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 14, 2014

Stayed here for a night to break up a long journey. The room and bathroom where exceptionally clean and well equipped. The beds where comfortable and the welcome short bread was delicious. The full Scottish breakfast the next morning was very filling and very tasty. We also had dinner in the restaurant and a few drinks in the bar. The... More

Was this review helpful? Yes 1
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very kind review and we are glad you decided to break up your journey with us. We try very hard to ensure we have the very highest of cleaning standards and our team here are glad you found this to be the case. Sorry about the Sat Nav and we are trying to resolve... More

Glasgow, United Kingdom
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 10, 2014

we stayed here for one night on a dinner bed and breakfast bases. the room was large with a queen bed, which was very comfortable, the bathroom was also a good size immaculate with the option of a bath or shower. dinner in the hotel was great no restrictions or supplements were applied. Glutton free diet was catered for the... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your review and recommendation of Western House Hotel . We hope we have the pleasure of your return visit soon. Kind regards Malcolm Balish General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014

Couldn't agree more with all the previous positive reviews of this fabulous hotel especially regarding the super staff. Nothing is too much trouble for them for example bringing softer pillows or to filling the ice bucket. I can honestly say I have never been treated as well as we were on our 2 night break. Loved the comfortable stylish lounge... More

Was this review helpful? Yes 1
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very kin review of Western House Hotel and the staff that work here. We take a great pride in the hotel and i am glad you felt this coming through from all our staff. I hope you come and stay with us again and that the rain stays away for your next visit. Kind... More

Glasgow, United Kingdom
2 reviews
5 of 5 stars Reviewed June 9, 2014

Stayed here for a romantic night away and couldn't have been happier with the hotel or room we were given. The staff were so friendly and couldn't have been any more helpful or friendly. Breakfast was great, eggs benedict highly recommended. We will def be back again. Thanks for making our weekend even better than we expected.

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very kind review and you found our staff to be friendly and attentive. it is always nice to receive such positive reviews which I have passed on to the team. We look forward to your return visit. kind regards Malcolm Balish General Manager More

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Additional Information about Western House Hotel

Address: Craigie Road, Ayr KA8 0HA, Scotland
Phone Number:
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Western House Hotel 4*
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Also Known As:
Western Hotel Ayr
Western House Hotel Ayr, Scotland

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#2 Business Hotel in Ayr #2 Luxury Hotel in Ayr #3 Romantic Hotel in Ayr #5 Family Hotel in Ayr
Hotel Class
Official Description (provided by the hotel)
An award-winning 4 Gold Star hotel located in Ayrshire, 5 minutes drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. The hotel, set in mature landscaped gardens, offers executive bedrooms and suites in the main house, and well appointed modern courtyard rooms.The 2AA rosette Jockey Club Restaurant offers an excellent dining experience using a high quality local produce prepared by our executive head chef.The hotel is an excellent venue for Meetings & Events and is the ideal base for both business and leisure guests. With free on site parking for over 250 cars and complimentary wifi.Western House is an ideal base for exploring the surrounding areas with many shops and golf courses nearby. Burns Country, Culzean Castle, and the Isle of Arran are within easy travelling distance.Awards Received:Scottish Hotel Wedding Team of the Year 2012/Scottish Reception Excellence Team Gold Medal 2012/Senior Wedding Planner Fellowship 2012/Scottish General Manager Gold Medal 2012/Scottish Rising Star of the Year 2012/ Scottish Rising Star General manager of the Year 2012/The Scottish Hotel Reception Team of the Year 2010/Visit Scotland’s Customer Care Award for Serviced Accommodation 2007/Hotel Review Scotland’s Customer Care Hotel of the Year 2009/ Hotel Review Scotland’s Scottish Wedding Hotel of the Year 2007, 2008 and 2009/Hotel Review Scotland’s National Hotel of the Year 2009/The Scottish Hotel & Review Guide Scotland’s Scottish Hotel of the Year 2009 ... more   less 
Number of rooms
49

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