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Western House Hotel

4.0 of 5 Craigie Road, Ayr KA8 0HA, Scotland
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Certificate of Excellence 2014
Western House Hotel
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Western House Hotel
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397 reviews from our community

Traveler rating
    265
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80
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kilmarnock, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I went here for dinner recently and were not disappointed! We each had three courses all of which were delicious. We both had steaks for our main course and they were cooked perfectly. Staff were very helpful and pleasant. Will be going back!

Was this review helpful? Yes 2
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you very much for your lovely comments regarding your meal and stay. We look forward to your return visit in the near future Kind regards Malcolm Balish General Manager More

glasgow
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I were lucky enough to be a married at the Western House in November 2014. We were driving past the hotel a few years ago following a visit to another potential venue and decided to pop in. From the minute we walked through the door we knew we had found the venue for us. We were pleasantly... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very kind review regarding your wedding day here at Western House Hotel. I am delighted to read that your day was as you wanted and we met all your needs. I have passed all your comments onto the team and we hope to see you back here again soon in the near future. Kind... More

Lancashire England
Top Contributor
50 reviews 50 reviews
36 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

A quick trip to Scotland and we decided to stay at the Western House based on tripadvisor reviews. On arrival the reception staff were extremely friendly and helpful. We had a room in the annexe that was spacious and extremely well equipped, iron, trouser press etc. I had a slight problem with the room and was immediately offered alternatives and... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your very positive review regarding your stay here at Western House Hotel. I am delighted we achieved your expectations and that our standard of room, service, food and hospitality were exceeded. We look forward to you returning in the near future Kind regards Malcolm Balish General Manager. More

Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Our daughter had her wedding here on the 4th of September. What a fantastic experience it was. The hotel is beautifully decorated, with a fabulous staircase. The rooms first class. A few of the guest stayed in the suites in the main house, which are terrific, great attention to detail making the rooms very comfortable and pleasant to be in.... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you so much for your absolutely glowing review of the hotel and your daughters wedding. I am glad you found the wee extra touches we do like the box of chocolates for the parents to your liking. I do hope we have the pleasure of you staying with us again in the near future and I have... More

Westfield, Massachusetts
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel located near two small cities [Prestwick and Ayr]. It has wonderful ambience with clean rooms and great food offered in their restaurant. It has local attractions and a race-horse atmosphere. The breakfast has lots of great assortments including assorted fruits, cereal, many types of eggs, and meat. The bar is a nice place to just... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your recent review and for your very kind comments. I hope we have the pleasure of you staying with us again in the near future. Kind regards Malcolm Balish General Manager More

Knott End-on-Sea, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed here on business, excellent room stayed in away from main hotel. downside was noise from people walking through, but all the nice touches in the room made up for this. went for brekkie next day and by far best one yet, excellent stay.

Was this review helpful? Yes
WesternHouse014, Manager at Western House Hotel, responded to this review

Many thanks for taking the time to review our Hotel on Tripadvisor. Great to hear that you enjoyed your breakfast and have passed your compliments to the Breakfast Chef. We look forward to your next visit. Kind Regards, The Management Team @ Western House More

Gloucester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went here as it was close to Ayr racecourse ( almost next to the parade ring !). We booked an evening meal as well. We were very pleasantly surprised to discover our three course meal wasn't just a choice of three starters three mains and three sweets as often the case with inclusive meals. We had full run of the... More

Was this review helpful? Yes 1
WesternHouse014, Manager at Western House Hotel, responded to this review

Thank you for taking the time to review our Hotel. We are delighted that you enjoyed your stay with us and found our Dinner, Bed & Breakfast package very good value. We do believe in offering all our Dinner, Bed & Breakfast guests the full choice of our A La Carte Menu and not restrict them to a limited menu... More

Glasgow UK
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a really nice hotel, very friendly helpful staff and real value for money. we stayed on a DBB basis and there are no supplements when having your evening meal - which was really good ! Rooms are big and comfortable and staff are really nice. we'll definitely be back again !

Was this review helpful? Yes
WesternHouse014, Manager at Western House Hotel, responded to this review

Many thanks for your very kind review of our hotel. We are delighted that you enjoyed your stay with us and found this value for money. We look forward to welcoming you back to Western House Hotel on your next visit to Ayrshire. Kind Regards The Management Team More

Cheshire
Top Contributor
62 reviews 62 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms are spacious, well-equipped, comfortable (as are the really big beds). Generally I sleep well here. The bar area is attractive. Can a place be both spacious and cosy? Somehow the Western House ticks both boxes. The food is good, the service is good. Then why not five stars? I have stayed in a number of different rooms and... More

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your recent review. I have taken your points on board and we are reviewing how indeed we can try and resolve them for your next visit it is only through such comments we can indeed try and resolve them. Thank you again. Kind regards Malcolm Balish General Manager More

Shanghai, China
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the hotel for 1 night prior to an early morning flight from Prestwick. Very friendly staff. We stayed in the Courtyard rooms which were excellent. We were in a room large enough for a double bed, single bed and baby cot with much room to spare.

Was this review helpful? Yes
WesternHouse014, General Manager at Western House Hotel, responded to this review

Dear Guest Thank you for your review regarding your recent stop over stay with us. I am glad we met all your needs and our facilities met your needs. I hope we have the pleasure of you staying with us for a longer stay the next time! Kind regards Malcolm Balish General Manager More

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Additional Information about Western House Hotel

Address: Craigie Road, Ayr KA8 0HA, Scotland
Phone Number:
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range (Based on Average Rates): $
Hotel Class:4 star — Western House Hotel 4*
Number of rooms: 49
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Also Known As:
Western Hotel Ayr
Western House Hotel Ayr, Scotland

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