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Horizon Hotel

Esplanade, Ayr KA7 1DT, Scotland
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287 Reviews from our TripAdvisor Community

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Traveler rating
    127
    104
    38
    13
    5
See reviews for
52
146
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
  • All months
    (287)
  • Mar-May only
    (76)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (54)
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Greenock, Scotland, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My son got married here yesterday (31/7/15) and it was a lovely day from start to finish. The hotel was lovely, very clean and very comfortable. Our room was spotless and spacious for us both. The breakfast this morning was fab with a great choice for all. Thank you to everyone who made our stay worthwhile :)

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larne co antrim n ireland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

have stayed here on numerous occasions and found it to be clean cosy convenient and good value for money,together with an excellent selection of tasty food on the menu. the carpark can be limited at the hotel itself although we have found that the public car park across the road has spaces and is free of charge

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Perth and Kinross, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for three nights and have no great reason for complaints. Room (12 on ground floor) was large, clean with a very comfortable king sized bed. The cooked breakfasts were as good and probably better than I have had at any other similar rated hotel. Did not have other meals in hotel so can't comment on lunch/dinners but the... More 

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blantyre scotland
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

my husband and I spent last weekend at this hotel I have reviewed this hotel before but had to come back and tell people about the food ,The hotel has a new cook and the food is marvellous;presentation and quality it is so good we have booked again a another visit in 4 weeks

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Perth, Australia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On the esplanade and a view of the sea from the dinning room this is a pleasant budget hotel with lovely helpfull staff . As we were only passing through we only spent 1 night here and had dinner and breakfast . Our room was clean, huge bath althought we managed to soak the floor as the showerhead was aimed... More 

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Glasgow, Scotland, United Kingdom
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had occasion to visit after Ayrshire Road Run for a meal The first impression is always a lasting impression Was greeted by pleasant staff and shown to a table Staff are very smart and customer friendly Compliments to Chef and staff in kitchen delivered piping hot quality food in a short while No mean feat with about 150 guests and... More 

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Craig M, Manager at Horizon Hotel, responded to this review

Dear Sir Thank you very much for your kind review of the Hotel and the Staff. We are pleased to welcome you again to the Hotel and are glad you enjoyed all aspects of the Hotel, from food to customer service. We hope when you re visit perhaps you will enjoy a stay in one of our rooms. We look... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

The worst hotel I've ever stay. When we arrived we interrupt staff eating meal in the reception area. Room looks outdated but I wouldn't expect it from not modern hotel. The biggest disappointment were beds. So uncomfortable !!! I've last until 3 am in the room. Couldn't get decent sleep and for paying £90 shocking !!! Quilts and pillow saw... More 

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Craig M, Manager at Horizon Hotel, responded to this review

Dear Guest We are saddened to hear you did not enjoy your time with us at the Hotel on your overnight stay.Firstly let me take the time to apologize and clear a few points up. The staff on the Saturday had indeed worked a long shift and as there was a wedding in our function suite the only place for... More 

Ayr, United Kingdom
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been visiting this hotel weekly with a group of 6 to 8 women for the past 5 weeks for afternoon tea/coffee [plus lunch once). The staff at all times have been very welcoming and friendly and fast. Nothing is too much trouble for them. The scones are great. Very light and flavoursome, served with jam and cream. Their... More 

Was this review helpful? Yes 1
Craig M, Manager at Horizon Hotel, responded to this review

Dear Guest We would like to take the time to thank you for your very kind review of the Hotel and we are glad that you enjoy coming to eat and relax with us. We pride ourselves on good customer service and are happy that your little dog loves it too. We hope to see all of you ladies again... More 

Vancouver, Canada
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is very very unique. As with all establishments there are things that need to be improved on. The first thing I would like to say is our room was brutally warm to the point where I only got 2 hours of sleep. There was no air conditioning or even a fan and even worse, the heat was on... More 

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Glasgow, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My partner visited fir lunch. Reasonable priced with a main £6.95, I had Thai fish cakes followed by the lasagna. Thai fish cakes were salmon shaped into tiny patties with a little chilli, I was not happy with my starter. Main was lasagna which was "there" nothing to rave about. Edible. I won't revisit for lunch. Just ok, did not... More 

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