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All 20 Ayr hotels

Mercure Ayr Hotel

3.0 of 5 Hotel   |   Dalblair Road, Ayr KA7 1UG, Scotland (Formerly Ramada Jarvis)
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Mercure Ayr Hotel
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57%
Ranked #15 of 20 Hotels in Ayr
A recent review
5 of 5 stars reviewed 2 days ago
Mrsahyslop
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356 reviews from our community

Traveler rating
    87
    119
    92
    36
    22
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61
141
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40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My family and i are Currently staying in this hotel after a conference and really could not be more pleased! Ive stayed in many hotels including 5* an none compared to the service we received here! During the whole conference we were made to feel as comfortable as possible with numerous coffee breaks (which included biscuits and cake who could... More

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for taking the time to leave your feedback during your current stay with us. I am absolutely delighted that your stay has been so comfortable. The team always works so hard to ensure our guests receive the best service possible and I am pleased that you received this high level of service. I hope you took... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

I've just returned from staying at this hotel for 4 nights, and can't recommend it highly enough. From arrival - Excellent location, right in the town centre and 5 minutes walk from the beach. Secure parking to rear of the hotel for rental car. Check-in was fast and efficient and staff were friendly providing a great customer experience. Room was... More

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you so much for taking the time to tell us about your recent stay, I am thrilled that you had such an enjoyable experience. The team work very hard to try and ensure that every guest has a positive experience whilst staying with us and I am glad that you mention this in your review. I will... More

Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I am so pleased that the conference was held here, lovely clean spacious room, tea and coffee available. Tv in the room with limited channels but we are not here to watch tv, we can do that at home! The staff are very helpful and friendly, couldn't do enough for us. Will definitely recommend to my friends and look forward... More

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you so much for your comments following your recent stay at the hotel. It is always a pleasure to receive such positive feedback. We are currently looking into the tv channel selection to see if there is any way that we can improve this. I will be sure to pass your comments on to the team and... More

Pembrokeshire, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Just got back from staying 4 nights at the Mercure Ayr Hotel in Scotland. I stayed there with a few other members of my family as we were in Scotland for our Nieces' wedding. As I'm a Travel Agent I have travelled extensively, and have stayed in number of top quality hotels worldwide. As it is only a 3star hotel... More

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Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your feedback following your recent stay with us, I am delighted that you had such an enjoyable stay. I appreciate your comments and will be sure to pass these on to the team who work so very hard to ensure that every guest's experience is as positive as we can make it. We are aware... More

Edinburgh, United Kingdom
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Dated, tired, worn out, unrepaired damage. It was like going back to the 70's again, outside and in, it was old, faded and badly in need of a refurbishment. Staff are great, very helpful. Bar I thought was expensive for such a run down place, The bed was hard as rock which may suit some people but not us. In... More

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience staying with us recently. I am disappointed that your stay was not an enjoyable one , please accept my sincere apologies. As we have mentioned on previous posts, we are hoping that investment will come in order to modernise areas of the hotel that require such.... More

Pembroke Dock, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hotel was lovely and clean and great staff. Great location only two minutes away from shops. Pool good size and sauna also good. Rooms tidy and we had a great view of the sea and the council building! All in all a fab stay and great value for money, will definitely be going back.

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your feedback following your recent stay with us, I am delighted that you had such an enjoyable time. I will be sure to pass your comments on to the team and we will look forward to welcoming you back again very soon. Kind Regards Lindsay Steele More

largs
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed at the hotel as was attending a wedding in ayr,had to pay an extra £20 charfpge for an early check in which was a joke,the room itself is no were near the price of £72 a night without breakfast,tv kept turning itself off,everything needs painted,old disgusting carpet,dirty and stained bathroom floor,on the plus side really nice reception and bar... More

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your feedback following your recent stay with us, although I was disappointed to read that it was not an enjoyable one. Please accept my apologies. We shall share your comments with the team as we strive to provide the highest levels of service. Kind Regards Lindsay Steele More

Uddingston, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Mercure hotel Ayr on the the 30th August for one night. The hotel was central which was good. Rooms were clean and had free wifi. The breakfast was a buffet. It was really good the only down fall it was a little bit cold. We had dinner in the hotel which we enjoyed. The staff were friendly,... More

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your feedback following your overnight stay with us recently, I am delighted that you had an enjoyable visit. It is always a pleasure to receive such positive comments and I will be sure to pass these on to the team. We will look forward to your next stay and hope that it won't be too... More

glasgow
Contributor
15 reviews 15 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

stayed here on the 24th August booked this hotel as the pool area looked amazing on the website and decided to treat my wife by upgrading to a privilege room - on arrival into the room there was complimentary slippers but no robes- phoned down and discovered that only one robe available in the hotel :( - went down to... More

Was this review helpful? Yes 1
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your feedback following your stay. It is never nice to hear that somebody has left disappointed. Please accept my apologies. A number of the issues you have commented upon have been looked into and, where applicable, have certainly been rectified. Whilst all the equipment and facilities in the Leisure Club are risk assessed on a... More

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Additional Information about Mercure Ayr Hotel

Address: Dalblair Road, Ayr KA7 1UG, Scotland (Formerly Ramada Jarvis)
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Ayr Hotel 3*
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Also Known As:
Ramada Ayr
Ayr Ramada
Mercure Ayr Hotel Scotland

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