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All 20 Ayr hotels

Mercure Ayr Hotel

3.0 of 5 Hotel   |   Dalblair Road, Ayr KA7 1UG, Scotland (Formerly Ramada Jarvis)
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Mercure Ayr Hotel
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Ranked #16 of 20 Hotels in Ayr
A recent review
3 of 5 stars reviewed 5 days ago
ScotlandTigger Scotland
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392 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Scotland
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Check in girl very helpful, upgraded me but room still quite compact. Breakfast was disappointing, the cold buffet left a lot to be desired and would have looked less sad if they hadn't bothered. Parking was free which is good, but found it more by good luck. The decor is ok, a little tired maybe. It would be fine for... More 

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your feedback following your recent stay with us, I am of course disappointed that your stay was not an entirely enjoyable one. Please accept my sincere apologies. Your issues at breakfast will be dealt with between the Chef and Restaurant and is an area that we will be focusing on improving. Parking is charged at... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had an emergency overnight stay due to adverse weather conditions. Booked my room via agoda at a reduced rate. Unfortunately booking did not come through and hotel honoured the original booking rate. Staff were great and extremely friendly. Would definitely return and recommend.

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest THank you for your feedback following your stay with us recently. I am delighted that your overnight stay was an enjoyable one. I will be sure to pass your comments on to the team and we will look forward to welcoming you back again very soon. Kind Regards Lindsay Steele More 

Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Our 2nd stay here and think it will be our last, standards have dropped hugely since our last visit a year ago. We checked in late on Friday night for our two night stay and we were greeted by a young guy on reception who was the most ignorant member of staff I had came across at a hotel, basically... More 

Was this review helpful? Yes 1
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your feedback following your recent stay with us. I am very disappointed that your stay was not an enjoyable one. The team at the hotel is usually the area in which we receive the most praise for there helpful and friendly nature. It therefore saddens me to read that this was not the case when... More 

Senior Contributor
21 reviews 21 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in definite need of refurbishment. Fortunately the best rooms in the hotel were the function rooms, which were used for a family wedding. Our bedroom was warm and clean and had a sea view at the end of the road. The common parts of the hotel are really run down, there are portable heaters in the bar,... More 

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your feedback following your recent stay with us for your family wedding. I am pleased that you had a good time overall. We are hopeful that investment will be made by head office in time, so that we may modernise those areas of the hotel in most need. I am glad that you found the... More 

Scotland
Top Contributor
92 reviews 92 reviews
40 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Back here again for the 3rd time in as many months and yet again the friendliness of the staff is what really shines through. The hotel was very busy with Air Force personnel but the staff took it all in their stride and service in all areas, reception, bar and at breakfast, was delivered efficiently and with a smile. Superior... More 

Was this review helpful? Yes 1
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you so much for your kind words following your most recent stay with us. I am delighted that yet again your stay was an enjoyable one. It is a pleasure to here your comments about the team and I will be sure to pass these on to them. I am also delighted to read about your breakfast... More 

ballater
Top Contributor
89 reviews 89 reviews
34 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good location with nice views down to seafront.First immpressions curtains hanging off hooks.For price paid with no breakfast included compared to others at this time of year was not great value.Usual high prices for food and drink in Hotel,we opted to eat and drink out in Ayr with many reasonable places nearby.Major problem was mindless idiots who had been at... More 

Was this review helpful? Yes 1
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your feedback following your recent stay with us. I am disappointed that your stay was not an enjoyable one. Please accept my apologies. We will take your comments on board as we look to continuously improve our services and hope that we might be able to welcome you back to the hotel for a genuine... More 

Horley, United Kingdom
Top Contributor
54 reviews 54 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great hotel near the sea front ,welcoming staff and very helpful in all ways Breakfast was a bit chaotic but as there was a large party staying this was understandable Certainly would use it again and would look forward to it

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your feedback following your stay with us. I am pleased that you had an enjoyable stay despite the busy breakfasts. As you rightly state, there was a large group staying that meant breakfast was quite frantic with the entire restaurant in use. I am delighted that you would choose to stay with us again and... More 

Ayr, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in the hotel over new year period. This is the second time we have had the pleasure of doing this and thoroughly enjoyed our stay. The staff were superb throughout the hotel and very friendly. The food was superb and the room was spacious and spotless. We have already rebooked for next year. I would like to thank Chris... More 

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your kind words following your recent New Year break at the hotel. I am delighted that you had another enjoyable time. Chris and the team work incredibly hard over the New Year period and I will be sure to pass on your praise to them all. We will all look forward to seeing you again... More 

Glasgow, Scotland, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed over with my daughter after a day at the races on jan 2nd . It's a hotel we have stayed in on a number of occasions. This time we were in a room with a great view of the sea and Arran which was great. The bedroom was clean and warm which after a cold day at the... More 

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your comments regarding your recent stay with us for the New Year Racing. I am pleased that your stay was enjoyable despite the issues with your booking. Unfortunately the lower rate that was booked was not inclusive of breakfast. We hope that we may be able to welcome you back to the hotel perhaps for... More 

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Additional Information about Mercure Ayr Hotel

Address: Dalblair Road, Ayr KA7 1UG, Scotland (Formerly Ramada Jarvis)
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Ayr Hotel 3*
Number of rooms: 118
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Also Known As:
Ramada Ayr
Ayr Ramada
Mercure Ayr Hotel Scotland
Hotel Style:
#4 On the Beach Hotel in Ayr

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