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Mercure Ayr Hotel

Dalblair Road, Ayr KA7 1UG, Scotland (Formerly Ramada Jarvis)
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1 room 1 guest
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Mercure Ayr Hotel
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470 Reviews from our TripAdvisor Community

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Traveler rating
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    158
    126
    59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (470)
  • Mar-May only
    (87)
  • Jun-Aug only
    (171)
  • Sep-Nov only
    (118)
  • Dec-Feb only
    (94)
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Nijmegen, The Netherlands
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

Arrived at the Mercure Ayr hotel this afternoon, planning to stay for 2 days. After seeing the room we decided to leave tomorrow. The room is huge (family room) but the beds were not properly done, some stains on one of the beds and worst of all, the bathroom wasn't properly cleaned. Hair all over the place. Travelling a lot... More 

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Dumfries and Galloway, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From arrival to checkout staff were very friendly and pleasant and would help you to the best they can do for you. We booked a family room for the 2 of us was a good size room great view of ayr in the background. the room and bathroom spotless. Would recommend this hotel to stay in on your vist to... More 

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Oxford, England
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The exterior won't win any awards for architecture BUT thank you for: - giving us a suite (separate room for the kids!) - the fantastic sea view from our room - Free car parking, movies and wifi - Very tasty breakfasts - Such helpful, friendly staff - Sorting out the double charging with absolutely no fuss (booking websites fault) The... More 

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Buncrana, Ireland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Excellent location, staff very pleasant and most helpful especially Danielle. Got an upgrade to a premium room which was lovely. Corridors, lifts and leisure center all a bit tired and would need a facelift.

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Scarborough, United Kingdom
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed here for three nights on business. On arrival we found the car park more than full. It appeared people were just dumping cars in any available space wether it be an official space or not. We popped into reception to see if they could recommend anywhere else to park. We were told 'that's the only car park we... More 

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Glasgow, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago NEW

I stayed here for a weekend. The check in was easy, very friendly staff at reception. I had one of the front facing rooms- so it had lovely views over the roof tops and on to the sea. The room was spacious and came with bath/shower- it was clean and tidy. The bed was comfortable enough. I had went for... More 

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Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for this review of your recent short break with us. I am delighted that you had an enjoyable stay. The team are often praised on their friendly, helpful nature and I will be sure to share your comments with them. We will look forward to welcoming you back on your next visit to Ayr and hope... More 

Outside Basingstoke
Level Contributor
135 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago

Mercure is a rather incongruous building in the centre of town. It's an OK sort of place, but our room overlooking the car park at the back was quite disturbed by noise from drinkers outside Smiths PH below.

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your review of your recent stay with us, although I am disappointed that you experienced noise from the pub next door. On the whole I do hope that this did not detract too much from your stay should you choose to stay again we can try to allocate you with a front facing room. Kind... More 

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for the night after a friends wedding. We had asked when first booking the room, a few weeks in advance if it would be possible to check in early as we were going to a wedding and had to get ready. I was told this would be fine, but on arrival we were told we could NOT check in... More 

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for your comments regarding your short stay with us recently, although I was disappointed that it as not without issues. Please accept my apologies. I am disappointed that you were told that it would not be a problem to check in early as the team are aware that we cannot always guarantee this. I do hope... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Visited the mercure for a night away with my other half, we were greeted by a nice polite man who was clearly new but that is nothing because everyone has to start somewhere, the hotel is nice and staff friendly but the rooms aren't to attractive! Didn't seem to be any a/c the bathroom was covered in black mould and... More 

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your feedback following your stay at the hotel. I am disappointed that your stay did not meet your expectations and we will be sure to discuss your comments with the team so that we can rectify the issues where possible. Kind Regards Lindsay Steele More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

5th visit and wont be the last! Excellent staff, location spotless rooms though could do with updating Apart from that it is faultless The girl with the reddish hair and long eyelashes on reception last Tuesday Wednesday +, Thursday was so helpful (sorry shld hav gotten name)

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thanks for your feedback, I am delighted you had another enjoyable visit. I have passed on your comments to Emily on reception and we will look forward to welcoming you back again very soon. Kind Regards Lindsay Steele More 

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