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All 20 Ayr hotels

Mercure Ayr Hotel

3.0 of 5 Hotel   |   Dalblair Road, Ayr KA7 1UG, Scotland (Formerly Ramada Jarvis)
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Mercure Ayr Hotel
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Ranked #15 of 20 Hotels in Ayr
A recent review
4 of 5 stars reviewed 3 days ago
Petemccu Glasgow, United Kingdom
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359 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

On a weekend break away with my wife and 2 friends we had an enjoyable time in this friendly hotel , it is value for money the food is of a good standard and the staff are friendly and very attentive .The hotel is only a 2 minute walk to the town centre with bars and restaurants easy to find... More

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your feedback following your recent stay with us, I am delighted that you had such an enjoyable time. I will be sure to pass your comments on to the team and we will look forward to welcoming you back again very soon. Kind Regards Lindsay Steele More

Scotland
Top Contributor
84 reviews 84 reviews
37 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here twice in recent weeks, hence the title. A 2 night stay in a Superior room in July was followed in August by another 2 night stay but this time, as I was travelling alone, in a Compact room. Both rooms were front facing with views to the Isle of Arran. The Superiors view was better due to being... More

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Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you so much for taking the time to tell us about your recent stay, I am thrilled that you had such an enjoyable experience. The team work very hard to try and ensure that every guest has a positive experience whilst staying with us and I am glad that you mention this in your review. I will... More

Barnsley, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

In need of renovation & more attentive staff. There were 6 in our group & not one had a decent room. When asking to change rooms we were told they were full. Breakfast was a joke, I had to complain to the duty manager due to the lack of food, drink & service.

Was this review helpful? Yes 1
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for taking the time to tell us about your recent stay with us. I am of course disappointed that your stay was not an enjoyable one. Please accept my apologies. The rooms booked by your company were the rooms that were allocated to you. Had we not been full during the period of your stay we... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My family and i are Currently staying in this hotel after a conference and really could not be more pleased! Ive stayed in many hotels including 5* an none compared to the service we received here! During the whole conference we were made to feel as comfortable as possible with numerous coffee breaks (which included biscuits and cake who could... More

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Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for taking the time to leave your feedback during your current stay with us. I am absolutely delighted that your stay has been so comfortable. The team always works so hard to ensure our guests receive the best service possible and I am pleased that you received this high level of service. I hope you took... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I've just returned from staying at this hotel for 4 nights, and can't recommend it highly enough. From arrival - Excellent location, right in the town centre and 5 minutes walk from the beach. Secure parking to rear of the hotel for rental car. Check-in was fast and efficient and staff were friendly providing a great customer experience. Room was... More

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you so much for taking the time to tell us about your recent stay, I am thrilled that you had such an enjoyable experience. The team work very hard to try and ensure that every guest has a positive experience whilst staying with us and I am glad that you mention this in your review. I will... More

Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am so pleased that the conference was held here, lovely clean spacious room, tea and coffee available. Tv in the room with limited channels but we are not here to watch tv, we can do that at home! The staff are very helpful and friendly, couldn't do enough for us. Will definitely recommend to my friends and look forward... More

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you so much for your comments following your recent stay at the hotel. It is always a pleasure to receive such positive feedback. We are currently looking into the tv channel selection to see if there is any way that we can improve this. I will be sure to pass your comments on to the team and... More

Pembrokeshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Just got back from staying 4 nights at the Mercure Ayr Hotel in Scotland. I stayed there with a few other members of my family as we were in Scotland for our Nieces' wedding. As I'm a Travel Agent I have travelled extensively, and have stayed in number of top quality hotels worldwide. As it is only a 3star hotel... More

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your feedback following your recent stay with us, I am delighted that you had such an enjoyable stay. I appreciate your comments and will be sure to pass these on to the team who work so very hard to ensure that every guest's experience is as positive as we can make it. We are aware... More

Edinburgh, United Kingdom
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Dated, tired, worn out, unrepaired damage. It was like going back to the 70's again, outside and in, it was old, faded and badly in need of a refurbishment. Staff are great, very helpful. Bar I thought was expensive for such a run down place, The bed was hard as rock which may suit some people but not us. In... More

Was this review helpful? Yes 2
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience staying with us recently. I am disappointed that your stay was not an enjoyable one , please accept my sincere apologies. As we have mentioned on previous posts, we are hoping that investment will come in order to modernise areas of the hotel that require such.... More

Pembroke Dock, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel was lovely and clean and great staff. Great location only two minutes away from shops. Pool good size and sauna also good. Rooms tidy and we had a great view of the sea and the council building! All in all a fab stay and great value for money, will definitely be going back.

Was this review helpful? Yes
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review

Dear Guest Many Thanks for your feedback following your recent stay with us, I am delighted that you had such an enjoyable time. I will be sure to pass your comments on to the team and we will look forward to welcoming you back again very soon. Kind Regards Lindsay Steele More

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Additional Information about Mercure Ayr Hotel

Address: Dalblair Road, Ayr KA7 1UG, Scotland (Formerly Ramada Jarvis)
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Ayr Hotel 3*
Number of rooms: 118
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Also Known As:
Ramada Ayr
Ayr Ramada
Mercure Ayr Hotel Scotland

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