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Premier Inn Ayr A77/Racecourse Hotel

#6 of 21 Hotels in Ayr
Certificate of Excellence
3.0 of 5
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Wheatpark Place, Ayr KA8 9RT, Scotland (Formerly Holiday Inn Express Ayr)
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#WakeUpWonderful from £35
1 room 1 adult
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Premier Inn Ayr A77\/Racecourse Hotel
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524 Reviews from our TripAdvisor Community

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Hertford
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The usual good standard of rooms etc expected from premier inn. Clean and tidy. Breakfast was to order rather than buffet style as it was low season and mid week. Restaurant service was good and food tasty. Only poor point was as we had the do not disturb sign on the door our room was not cleaned one day. No... More 

Helpful?
Thank SJBaked
Annan, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Staff were very helpful , room spotless and comfortable - couldn't fault it . Evening meal was very tasty , good variety of other flood on menu and the service was excellent Breakfast was superb , we were spoilt for choice as there was so much to choose from .

Helpful?
Thank hugomargaret
Kirkcudbright, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

used this hotel for family friends wedding in december. usual excellent premier inn room and friendly service. had breakfast on second morning. excellent breakfast at reasonable prices. only small quibble was no bath. suited me but partner prefers bath. over all excellent hotel.

Helpful?
Thank jockmax
Colin J, Manager at Premier Inn Ayr A77/Racecourse Hotel, responded to this review

Dear Jockmax, I am thrilled to hear that you enjoyed your stay with us at Premier Inn Ayr A77 Racecourse and that you found our rooms to be clean and team to be friendly. You are correct in saying that all our rooms have showers only. This is because this particular site is an ex-Holiday Inn Express. Due to this... More 

Northampton, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a 2 night stay to attend a friends funeral. Staff were very friendly and helpful. Nothing too much trouble. Hotel clean and comfortable and conveniently situated. Usual high standards that we have come to expect from this chain of hotels. Always our go to 1st choice.

Review collected in partnership with premierinn.com

Helpful?
Thank Curtainlady55
Colin J, Manager at Premier Inn Ayr A77/Racecourse Hotel, responded to this review

Dear Curtainlady55, I am overjoyed to hear that you enjoyed your stay with us at Premier Inn Ayr A77 Racecourse. I am very pleased to hear that we were able to offer you a clean and comfortable stay as well as great customer service. Thank you for taking the time to leave such a nice review and we hope to... More 

Uxbridge, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice friendly property ; good location for my requirement. Only negative experience was discomfort because the bottom bed sheet was not wide/large enough.and got very tangled. Woke up a few times to try to rectify it myself. Therefore a disturbed sleep.

Review collected in partnership with premierinn.com

Helpful?
Thank lindab1710
Colin J, Manager at Premier Inn Ayr A77/Racecourse Hotel, responded to this review

Dear Lindab1710, Thank you for taking the time to review your stay with us at Premier Inn Ayr A77 Racecourse. I am extremely happy that you enjoyed your stay with us and that our location to be convenient. I am very sorry to hear that you had experienced problems with your sheet becoming untucked. I hope that on pointing this... More 

Worcester, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Very friendly staff and brilliant location needed to find the right location for my visit in Ayr and again premier inn had the answer so than you for your time and effort. As always with premier inn wonderful service thanks again Dave.

Review collected in partnership with premierinn.com

Helpful?
Thank bigdave_13
Colin J, Manager at Premier Inn Ayr A77/Racecourse Hotel, responded to this review

Dear bigdave_13, Thank you for taking the time to leave such a lovely review! I am very pleased to hear that our location was convenient for you when staying with us and that you had an all round great stay with us. We hope to see you again in the near future. Kind regards, Matthew More 

Blackpool, United Kingdom
Level Contributor
94 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My sister and I booked in for 1 night to attend a funeral. We arrived at the Hotel as 12 pm, but as our room was ready, the receptionist let us have our room even though check in is at 2pm. The room was lovely and clean. The lady (I can't remember her name but she was on at night... More 

Helpful?
Thank alison b
Colin J, Manager at Premier Inn Ayr A77/Racecourse Hotel, responded to this review

Dear Alison B, Thank you very much for taking the time to review your recent stay with us at Premier Inn Ayr A77 Racecourse. I am thrilled to hear that you had an all round good experience and that overall you got good nights sleep. We hope to welcome you and your sister back again in the near future. Kind... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Clean hotel, staff great, location is fab! Prices are great! Restaurant is great, foods lovely & it's nice to sit in the bar in the evening. Parking is great, there's a security barrier for getting in & out. I was given a room a bit far away from reception, but after I asked for it to be changed I was... More 

Helpful?
Thank Theecampbellfamily
Colin J, Manager at Premier Inn Ayr A77/Racecourse Hotel, responded to this review

Dear Theecampbellfamily, Thank you for taking the time to leave such a lovely review. I am ecstatic to hear that you enjoyed every aspect of your stay with us at Premier Inn Ayr A77 Racecourse. I will pass your kind comments onto all our teams, they will be delighted! We hope to see you again in the future. Kind regards,... More 

Newcastle, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 10, 2015

I paid to upgrade to ultimate WI-FI and found it was absolutely no use whatsoever and might aswell have found a Mcdonalds and sat in there all night as i needed to do some work, Also in the restaurant i was presented a new Christmas menu but to be told there was no turkey!!! amazing.

Review collected in partnership with premierinn.com

Helpful?
1 Thank Darennewcastle
Colin J, Manager at Premier Inn Ayr A77/Racecourse Hotel, responded to this review

Dear Darennewcastle, Thank you for taking the time to review your stay with us at Premier Inn Ayr A77 Racecourse. I am very disappointed to hear that you experienced problems with the WiFi after upgrading to the Ultimate offering. I hope that on pointing this out to reception we were able to generate a different code for you. If this... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 7, 2015 via mobile

We were booked into this hotel in Ayr 5th Dec. The authorities declared a major incident in this area due to the extreme storm conditions and advised against all but essential travel due to risk to life. I called the hotel who also said they were also having problems with localised flooding and so we therefore decided to cancel our... More 

Helpful?
1 Thank Helen S
WhitbreadHotels, Online Customer Services at Premier Inn Ayr A77/Racecourse Hotel, responded to this review

Hi Helen S Thanks for taking the time to get in touch. I'm really sorry to hear about the disappointing experience you've had with us recently. At Premier Inn we always strive to provide customers with the best possible service and I apologise you feel let down on this occasion. I hope this experience hasn't put you off staying with... More 

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