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Premier Inn Glasgow - Paisley

Phoenix Retail Park, Paisley PA1 2BH, Scotland
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Certificate of Excellence 2014
Premier Inn Glasgow - Paisley
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Premier Inn Glasgow - Paisley
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222 reviews from our community

Traveler rating
    116
    72
    25
    5
    4
See reviews for
92
52
21
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (222)
  • Mar-May only
    (52)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (47)
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here twice and found it good value. It is however directly beneath the flight path of some flights into Glasgow Airport but we didn't find it too noisy. There is a Premier inn located at the airport but we preferred this one a few miles away. The Brewers Fayre restaurant on site is handy and there are several... More 

Was this review helpful? Yes
Agnes S, Manager at Premier Inn Glasgow - Paisley, responded to this review

Good Morning Thank you for your review. Its great to hear you had such an enjoyable stay with us here at Glasgow Pasley Premier Inn. It remains our objective to provide a high standard of service and we're so pleased you feel we achieved this. We look forward to welcoming you back to stay with us soon. Thanks once again... More 

liverpol
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

the room and bed were excerlent so were the breakfast and the evening meal the meal deal was good value would reccomende it made are weekend very pleasurable all parts of hotel very quite a short taxi rid to glasgow centre

Was this review helpful? Yes
Agnes S, Manager at Premier Inn Glasgow - Paisley, responded to this review

Good Morning Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay. We're so pleased to hear that you had such a lovely stay with us here at Glasgow Paisley Premier Inn and we do hope to see you again in the very near future. Thank you once again for taking... More 

southhamption
1 review
4 of 5 stars Reviewed 3 weeks ago

thanks to agnus and staff for all there help and the rooms were deffinately not cold and we stayed two nights with hard frost! hotel chosen for convenience to hospital in paisley early breakfast was a great plus before our flight home the car park needs to be addressed a lot of litter not giving agood impression on first arrival.... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Agnes S, Front Office Manager at Premier Inn Glasgow - Paisley, responded to this review

Thank you for taking the time to review your stay at our hotel. We are pleased to hear that you enjoyed your stay with us. Your feedback is very much appreciated as it enables us to improve standards. We hope to welcome you back to stay with us again in the near future. More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We always stay here prior to flying off on holiday and always get a lovely warm welcome from the staff on reception desk. Beds and pillows are comfy and we always have a great sleep. We are never there in the morning for breakfast but always manage to enjoy a few drinks and a lovely meal in the restaurant.

Was this review helpful? Yes
Agnes S, Manager at Premier Inn Glasgow - Paisley, responded to this review

Good Evening Thank you for taking the time to review your recent stay with us. It remains our objective to provide a high standard of service and we're so pleased you feel we achieved this. We look forwrd to welcoming you back to stay at Premier Inn very soon. Thanks once again for your review. Regards Agnes Sproul More 

edinburgh,scotland
Top Contributor
152 reviews 152 reviews
55 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Needed a good cheap hotel for overnight stay before a Funeral and this worked well. Clean friendly attitude by staff and restaurant next door for food / drink Good choice for breakfast Noticed review on how cold the room was - we didnt find this at all - in fact we turned the heating down and that was on a... More 

Was this review helpful? Yes
Agnes S, Manager at Premier Inn Glasgow - Paisley, responded to this review

Good Evening We are delighted that your stay at Phoenix Park Premier Inn met your expectations and you experienced the high level of service we endeavour to give all of our guests. Thank you so much for taking the time to review your stay, your feedback is so important to us in our continued efforts to deliver the best service.... More 

Llantwit Major, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 28, 2015

**************************************************************************************** The room was freezing. The bathroom had no means of heating. I was given a second Duvet the second night. But who wants to sit in bed all evening......?

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Agnes S, Front Office Manager at Premier Inn Glasgow - Paisley, responded to this review

Thank you for taking the time to review your recent stay with us, at Premier Inn we strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. As it was a bad weather spell during your stay with us the temperature did drop, we do provide spare heaters at... More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed January 19, 2015

Only needed for 1 night to go to a party. Room was spotless and large. Staff were all very friendly and helpful. I always believe if a bathroom is clean then everywhere else will be and I can't find a fault with this premier inn. Excellent nights sleep. Would recommend.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Agnes S, Front Office Manager at Premier Inn Glasgow - Paisley, responded to this review

Thank you for your review regarding Glasgow Paisley Premier Inn. We are pleased that you had a comfortable stay with us, and that our hotel met your expectations. Our team are committed to delivering the highest possible service to all our guests and your feedback is so important to us in our continued effort to provide guests with this service.... More 

1 review
1 of 5 stars Reviewed January 10, 2015

The girl with the blonde/brown hair that wears a bun that works on reception had a disgusting attitude and spoke to us like we were trash she was very unhelpful and had a disgusting attitude towards us she should be sacked and replaced with someone who is happy to help customers she was such a vile young girl who had... More 

Was this review helpful? Yes
Agnes S, General Manager at Premier Inn Glasgow - Paisley, responded to this review

Good Morning Thank you for your feedback on your stay. I am sorry to hear that you felt our receptionist was unhelpful. I would be interested to hear more details on this incident and kindly ask that you contact me directly at the hotel by telephone or email to OperationsManager.GlasgowPaisley@whitbread.com Regards Agnes Sproul Manager More 

Bristol, United Kingdom
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 9, 2015

Stayed here whilst on business in Glasgow, have used many premier inn hotels and this was in line with others , room was spacious and clean with all usual touches, one very minor problem I have come across in with this chain ( and it is minor ) if you need to charge an iPhone in your room the wall... More 

Was this review helpful? Yes
Agnes S, Front Office Manager at Premier Inn Glasgow - Paisley, responded to this review

Thank you for taking the time to review your recent stay with us at Glasgow Paisley. We were pleased to hear that you enjoyed your stay with us and look forward to welcoming you back to Premier Inn in the future. Many thanks once again for taking the time to leave feedback about your stay. More 

Edinburgh, United Kingdom
1 review
4 of 5 stars Reviewed December 29, 2014

Stayed on Christmas Day. Wanted cheap place so I could have a drink at my family Christmas dinner. Staff were really welcoming and organised a taxi for us to go to my sisters house for dinner. Returned tired but happy, and fell into bed. Unfortunately, the bed was not that advertised by Lenny a Henry. Rock hard, springs that went... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Agnes S, Front Office Manager at Premier Inn Glasgow - Paisley, responded to this review

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible standards and service. Once again thank you for your review, we look forward to welcoming you back to Premier Inn in the future. More 

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Additional Information about Premier Inn Glasgow - Paisley

Address: Phoenix Retail Park, Paisley PA1 2BH, Scotland
Phone Number:
Location: United Kingdom > Scotland > Renfrewshire > Paisley
Price Range (Based on Average Rates): $
Number of rooms: 62
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Also Known As:
Premier Inn Glasgow - Paisley Scotland

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