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Premier Inn Glasgow - Paisley

Phoenix Retail Park, Paisley PA1 2BH, Scotland
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Certificate of Excellence 2014
Premier Inn Glasgow - Paisley
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Premier Inn Glasgow - Paisley
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217 reviews from our community

Traveler rating
    113
    70
    25
    5
    4
See reviews for
90
50
21
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
  • All months
    (217)
  • Mar-May only
    (52)
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    (55)
  • Dec-Feb only
    (42)
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Llantwit Major, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

**************************************************************************************** The room was freezing. The bathroom had no means of heating. I was given a second Duvet the second night. But who wants to sit in bed all evening......?

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Agnes S, Front Office Manager at Premier Inn Glasgow - Paisley, responded to this review

Thank you for taking the time to review your recent stay with us, at Premier Inn we strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. As it was a bad weather spell during your stay with us the temperature did drop, we do provide spare heaters at... More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Only needed for 1 night to go to a party. Room was spotless and large. Staff were all very friendly and helpful. I always believe if a bathroom is clean then everywhere else will be and I can't find a fault with this premier inn. Excellent nights sleep. Would recommend.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Agnes S, Front Office Manager at Premier Inn Glasgow - Paisley, responded to this review

Thank you for your review regarding Glasgow Paisley Premier Inn. We are pleased that you had a comfortable stay with us, and that our hotel met your expectations. Our team are committed to delivering the highest possible service to all our guests and your feedback is so important to us in our continued effort to provide guests with this service.... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

The girl with the blonde/brown hair that wears a bun that works on reception had a disgusting attitude and spoke to us like we were trash she was very unhelpful and had a disgusting attitude towards us she should be sacked and replaced with someone who is happy to help customers she was such a vile young girl who had... More 

Was this review helpful? Yes
Agnes S, General Manager at Premier Inn Glasgow - Paisley, responded to this review

Good Morning Thank you for your feedback on your stay. I am sorry to hear that you felt our receptionist was unhelpful. I would be interested to hear more details on this incident and kindly ask that you contact me directly at the hotel by telephone or email to OperationsManager.GlasgowPaisley@whitbread.com Regards Agnes Sproul Manager More 

Bristol, United Kingdom
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here whilst on business in Glasgow, have used many premier inn hotels and this was in line with others , room was spacious and clean with all usual touches, one very minor problem I have come across in with this chain ( and it is minor ) if you need to charge an iPhone in your room the wall... More 

Was this review helpful? Yes
Agnes S, Front Office Manager at Premier Inn Glasgow - Paisley, responded to this review

Thank you for taking the time to review your recent stay with us at Glasgow Paisley. We were pleased to hear that you enjoyed your stay with us and look forward to welcoming you back to Premier Inn in the future. Many thanks once again for taking the time to leave feedback about your stay. More 

Edinburgh, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed on Christmas Day. Wanted cheap place so I could have a drink at my family Christmas dinner. Staff were really welcoming and organised a taxi for us to go to my sisters house for dinner. Returned tired but happy, and fell into bed. Unfortunately, the bed was not that advertised by Lenny a Henry. Rock hard, springs that went... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Agnes S, Front Office Manager at Premier Inn Glasgow - Paisley, responded to this review

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible standards and service. Once again thank you for your review, we look forward to welcoming you back to Premier Inn in the future. More 

Argyll and Bute, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent stay as allways,,,friendly staff,clean spacious rooms,,excellent value for money,,,great location not far to travel to the shops,,restaurant joined on great food and excellent value for money,,,

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Agnes S, Front Office Manager at Premier Inn Glasgow - Paisley, responded to this review

Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay. We're so pleased to hear that you had such a lovely stay with us here at Glasgow Paisley Premier Inn and we do hope to see you again in the very near future. Thank you once again for taking the time... More 

Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 21, 2014

We booked our two night stay at this hotel as we were attending a wedding in the area. The receptionist was welcoming and helpful. We had booked our two nights separately but he arranged for us to stay in the same room for both nights.Our room was clean and the bed was very comfortable. There was no hairdryer in the... More 

Was this review helpful? Yes
Agnes S, Front Office Manager at Premier Inn Glasgow - Paisley, responded to this review

Thanks for taking the time to review your stay with us. Your feedback is very important to us and we are pleased that overall your stay met your expectations and you were comfortable. Thanks for your comments regarding the service you received, the team will be delighted to receive your feedback, we are commited to providing our guests with a... More 

Essex UK
Top Contributor
62 reviews 62 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 20, 2014 via mobile

Have stayed here a couple of times. Usual Premier Inn stuff, that is basic but clean and modern budget hotel accommodation. The good night sleep guarantee certainly lives up to its name. The beds are super comfortable and despite being close to the busy fast road network and also the airport - you will not hear a thing. I slept... More 

Was this review helpful? Yes
Agnes S, Front Office Manager at Premier Inn Glasgow - Paisley, responded to this review

Many thanks for your lovely review. We were delighted to read your comments, it's fantastic to hear that we contributed towards making your stay at Glasgow Paisley so enjoyable. We hope to see you again very soon. Thank you once again for taking the time to leave such a lovely review. More 

Ferragudo
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 18, 2014

My wife and I stayed here for 4 nights whilst visiting friends and family in the area. The hotel is ideally placed for the airport, shops and rail station. The staff from arrival to departure were excellent and were probably the friendliest staff in any hotel I have stayed at. My only one comment would be the water pressure in... More 

Was this review helpful? Yes
Agnes S, Front Office Manager at Premier Inn Glasgow - Paisley, responded to this review

Thank you for your review. Its great to hear you had such an enjoyable stay with us here at Glasgow Pasley Premier Inn. It remains our objective to provide a high standard of service and we're so pleased you feel we achieved this. We look forward to welcoming you back to stay with us soon. Thanks once again for taking... More 

Scottish Highlands, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 16, 2014

We stayed at this Premier Inn for the first time to meet with friends and enjoyed our stay. The facilities were fine and the ease of access to motorway and shops very good. The food in the adjacent restaurant was ok but took a little time to arrive at our table, however when it came it was well presented.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Agnes S, Front Office Manager at Premier Inn Glasgow - Paisley, responded to this review

Thank for your review rearding Glasgow Paisley Premier Inn. It is great to hear that you enjoyed your stay with us and our hotel, great location and our great team here met your expectations. At Premier Inn we continuously strive to deliver a high level of service and it's great you feel this was achieved. Once again thank you for... More 

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Additional Information about Premier Inn Glasgow - Paisley

Address: Phoenix Retail Park, Paisley PA1 2BH, Scotland
Phone Number:
Location: United Kingdom > Scotland > Renfrewshire > Paisley
Price Range (Based on Average Rates): $
Number of rooms: 62
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Also Known As:
Premier Inn Glasgow - Paisley Scotland

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