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All 26 Pitlochry hotels »

Atholl Arms Hotel

3.0 of 5
Blair Atholl, Pitlochry PH18 5SG, Scotland
Hotel amenities
Ranked #16 of 26 hotels in Pitlochry
3.5 of 5 stars 132 Reviews
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132 reviews from our community

What travelers say about this hotel
  • Dining room(10)
  • Very friendly(8)
  • Bothy bar(6)
  • Excellent value(3)
  • HOT WATER(3)
Traveler rating
    53
    40
    12
    12
    15
Only show reviews for Family (30) | Couples (73) | Business (6)
Date Rating
Lesley F
Broxburn, United Kingdom
1 review
5 of 5 stars Reviewed January 4, 2012

We had our Twixmas break at the Atholl Arms. This was our first venture in a hotel with our 18 month old Springer Spaniel so we were a bit hesitant. On arrival we were told basically the only place he couldn't go into was the dining room which was fine as they advised us we could have our meals in... More

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HReeves, Owner at Atholl Arms Hotel, responded to this review
January 23, 2012

So glad to hear that your family complete with doggy were so comfortable staying with us at the Atholl Arms Hotel.My staff do go out of their way to welcome and look after our guests.We look forward to welcoming you back to the Atholl again soon for another break.We appreciate you being so thoughtful regarding your dog being left alone. More

Mandste
Scotland
Contributor
18 reviews
5 helpful votes
5 of 5 stars Reviewed January 3, 2012

I stayed here over the New Year period and it was brilliant. Staff are excellent and worked tirelessly (and long, long hours) to ensure that everyone was well looked after. Food was amazing and 10/10 for the chefs, whoever they are. I love this place and I'm lucky to live only 90mins away. It really is worth the visit and... More

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HReeves, Owner at Atholl Arms Hotel, responded to this review
January 23, 2012

Thank you for your kind words.I have passed on your compliments to the chefs and other staff.I like them to see the compliments people are giving them and peoples comments positive and negative.Hope to see you soon More

moira h
rosyth
1 review
4 of 5 stars Reviewed December 30, 2011

we stayed there for one night first empressions were comforting for us good to know that it is also a dog friendly hotel we had our evening meal in the bothy bar and that was excellent and quick service . Very friendly and had a lot of people in there which is a good sign . Our room was warm... More

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HReeves, Owner at Atholl Arms Hotel, responded to this review
January 23, 2012

So pleased to here you enjoyed our traditional hospitality in the Bothy Bar and found the hotel comfortable.People often ask if we have entertainment, we think relaxing in our public areas with a good pint or a nip by far beats loud entertainment.Glad you enjoyed your stay come back and see us soon, More

Roisin M
Glasgow, United Kingdom
1 review
2 helpful votes
3 of 5 stars Reviewed December 23, 2011
2
people found this review helpful

on arrival (after quite hefty storm ) the staff were extremely helpful although we were informed there was no heat or hot water ... so were shown to our rooms in candlelight . Although the staff without doubt tried to make the most of the unfortunate situation on our return home , we contacted one of the directors who advised... More

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HReeves, Owner at Atholl Arms Hotel, responded to this review
January 25, 2012

Everyone off our staff and the directors were dissapointed and stressed about this situation of no power we had to make the most of it by trying to look after our guests to the best of our ability.A bit of understanding from guests who CHOOSE to stay would have been apprecited and a show of thanks to the extremely hardworking... More

ged m
Greenock, United Kingdom
1 review
2 helpful votes
1 of 5 stars Reviewed December 21, 2011
2
people found this review helpful

after a recent trip to this hotel at the time of the storms no power no heat no hot water we had no option but to stay as we were part of a wedding party at blair atholl castle [who pulled out all the stops] the staff were as helpfull as possible but at the end of our stay we... More

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HReeves, Owner at Atholl Arms Hotel, responded to this review
January 25, 2012

Hurricane Bawbag was causing devastation throughout Scotland.We had no electricity,hot water ,telephones or heating for four days.After 24 hours and a day of phone calls made outwith the area by the directors to Scottish and Southern Energy they made the decision to install an emergency generator to our property due to the wedding taking place.As we did not want to... More

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David P
Balcombe, United Kingdom
2 reviews
5 of 5 stars Reviewed December 21, 2011

We stayed at the Atholl Arms because we had a wonderful experience of it one summer many years ago. This time, the weather was freezing cold, but as soon as we entered the comfortable reception area we felt warm and were made warmly welcome. A wonderful log fire burned in the grate, mulled wine and mince pies were laid on... More

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HReeves, Owner at Atholl Arms Hotel, responded to this review
January 24, 2012

Pleased to hear you enjoyed or Festive atmosphere through December.The Mulled wine and mince pies were so popular we have carried them through the winter.What alovely smell!!!How about New Year this year or one of our 5 for 3 night deals.Hope to welcome you back soon. More

Al M
Winchester, United Kingdom
1 review
1 helpful vote
1 of 5 stars Reviewed December 21, 2011
1
person found this review helpful

The management has done little to this what can only be described as a few steps above a hovel. The rooms were damp and the toilet had wood cladding on the walls the looked like it had been fitted 30 yrs ago, What a disappointmet as the natural beauty of the countryside should encourage one to want to stay there,... More

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HReeves, Owner at Atholl Arms Hotel, responded to this review
January 24, 2012

I treat this review as slanderous .Our annual AA inspection on the 20th of December confirms our 3 star rating with a quality of 72%.No where near a "hovel " as quoted.We do not have bathrooms with wood cladding and dampness.I have to question if you actually stayed with us. More

madeleypool
Keele, United Kingdom
2 reviews
2 helpful votes
4 of 5 stars Reviewed December 12, 2011
2
people found this review helpful

We have just returned (eventually) from a break at this hotel during the storms and snow of last week. I have previously read criticism of the staff from a rewiewer, and wonder if they went to the same hotel as we did. Towards the end of our stay there was a power cut and the hotel was without electricity for... More

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HReeves, Owner at Atholl Arms Hotel, responded to this review
January 25, 2012

Thank you for your kind words of encouragement they were most appreciated by the hard working staff.Unfortunately this situation carried on for another 3 days after you left making life at The Atholl Arms very difficult.Again thank you for your appreciation and we hope to welcome you again soon. More

Richard R
Clitheroe, United Kingdom
1 review
2 helpful votes
1 of 5 stars Reviewed December 12, 2011
2
people found this review helpful

If you think you're going to get a warm Scottish welcomen at the Atholl Arms Hotel, then think again. The hotel possibly had a shabby make-over in the 70's but other than that it would appear that very little maintenance has been carried out. The owners may argue that the lack of hot water, the damp rooms, the poorly fitted... More

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HReeves, Owner at Atholl Arms Hotel, responded to this review
January 25, 2012

I am sorry you were not happy with our facilities.I find this report totally damaging to our business to call a 3star hotel "a slum" and additional coments you have made, make this review seem vendictive.Our staff are horrified with this review as they work hard to and do create a helpful,friendly cozy atmosphere. More

DundeeJencam
Dundee
Senior Reviewer
8 reviews
5 helpful votes
2 of 5 stars Reviewed December 7, 2011

Gutted - really nice hotel, helpfull staff - room a complete let down. Damp on walls, filthy bath mat, broken kettle, rattling noisey window which was no bad we checked out 3 hours after arrival. When contacted hotel i was told that as i didnt tell them we were leaving (which was apparently against fire requlations - although this wsant... More

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HReeves, Owner at Atholl Arms Hotel, responded to this review
January 25, 2012

On booking late we made you aware that we only had one room available a standard room on the third floor.You chose to book this and obviously arrived having not got the type of room you preferred a superior.You were served by our staff and said nothing to them about any problems.Yes you left a key and the duty management... More

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Atholl Arms Hotel Also Known As

  • Hotel Atholl Arms
  • Atholl Arms Pitlochry
Address: Blair Atholl, Pitlochry PH18 5SG, Scotland

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Atholl Arms Hotel
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