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The Pitlochry Hydro Hotel

Knockard Rd, Pitlochry PH16 5JH, Scotland
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WEEKEND BREAKS FROM £99
The Pitlochry Hydro Hotel
Ranked #14 of 25 hotels in Pitlochry
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274 reviews from our community

Traveler rating
    89
    100
    44
    28
    13
See reviews for
Families
32
 
Couples
163
 
Solo
8
 
Business
0
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Uckfield, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 23, 2013 NEW

Traveled by car to Scotland stayed at 1 Travelodge going up stayed 4 nights at Pitlochry Spa Hotel nice large rooms, but not enough wardrobe space, comfy bathroom very large, shower had no power but lots of rails so you can use bath. Food good and service staff very friendly. Hotel high on hill so if walking back from town... More

Was this review helpful? Yes
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this review
May 25, 2013

Hi, delighted to have been awarded a five star review from you and I am pleased everything was to your satisfaction. I'm afraid I can't do much about the hill but it does get easier. Some local ladies of a certain age put people half their age to shame by bounding up there everyday....I suppose if its what you have... More

scotland
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 20, 2013 NEW

just arrived back from 3 nights at the great pitlochry hotel all the staff were friendly and helpful nothing was to much trouble. food -everything was first class cooked and served well - hubby says i'm fussy so that says it all. leisure facilities were excellent. location was good away from the bussle of the town but not to far... More

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PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this review
May 23, 2013

Hello there and thanks for a lovely review, One staff member has just come and told me...in fact demanded !!! that I log on to trip advisor and see that the staff have been mentioned yet again and that they all want a pay rise !!!!!! Well, I'm a very proud Manager because the staff here make such an effort... More

London, UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 15, 2013

I stayed here with my sister-in-law for the Etape Caledonia. The location is great for the event as it's close to the Town Centre.The hotel was also very accommodating in terms of allowing bikes in the rooms. I'd agree with other comments that the rooms are a little dated but acceptable and comfortable. There were a couple of cleanliness issues,... More

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PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this review
May 17, 2013

Hi there, thanks for taking the time to post your comments. In the previous review I conceded that the Etape weekend is unique and outwith our usual comfort zone and I think all things considered we adapted very well and handled the demands of a very different customer. The minor criticisms will be looked at though some, like the payment... More

Stromness, Scotland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 14, 2013

We stayed at the Hydro for two nights when I was taking part in the Etape Caledonia. As other guest have stated the rooms are a little dated but clean and perfectly acceptable. The bed was comfortable but were woken during the night by a car alarm going off (which we were later told had done the same the night... More

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PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this review
May 15, 2013

Hello, and thanks for a nice review. First of all congratulations for completing the Etape..... thats some achievement ! Our Hotel operates outwith our normal comfort zone for the Etape Weekend and we have worked hard to try and fall in line with the demands and requirements from a very different group of customers. I think we are just about... More

northumberland england
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 9, 2013 via mobile

Stayed here again as a group, the staff were as usual friendly and helpful and did their best to please everyone. The public areas in the hotel are well decorated and comfortable and there is ample seating, however some of the bedrooms and bathrooms are a little tired and the beds past their sell by date, this is not unusual... More

Was this review helpful? Yes 1
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this review
May 10, 2013

Hello there, Thanks for your review on your recent stay and whilst there are plenty of positives in amongst it it's always disappointing to score any less than four stars. Frank is delighted with your comments and will take great pleasure in reminding everyone who will listen how fantastic he is ! Credit where credit is due !!!! I'm sorry... More

Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2013

A really pleasant surprise as it was a last minute trip and one of the reviews was not exactly glowing, I'm glad I ignored their opinion as it demonstrates that some peope are impossible to please. The hotel is lovely, comfortable and clean with a lovely pool from which their are great views of the pretty surrounding scenery, which I... More

Was this review helpful? Yes 1
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this review
May 10, 2013

Hi, thats a fantastic review and we are all so pleased you feel that way about us. I recall chatting to you about your holiday and it was lovely to hear that you were going to get a few of your pals together and come up with them later in the year. They say 'word of mouth' is the greatest... More

greenock
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 6, 2013

our room was really nice with lovely big thick quilt and pillows. the only problem was the shower as it had no pressure. the restaurant once again has improved with the quality and variety of food. the staff were their usual friendly self especially the reception staff. we will keep coming back to this hotel year after year.

Was this review helpful? Yes
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this review
May 8, 2013

Hello there, great news ! I'm glad you were nice and comfortable in your accommodation and I suppose we never stand still and are always looking to improve what we offer our guests. When customers make positive observations about the staff who work here it makes my job much easier as some of the motivation we all need is right... More

edinburgh
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 3, 2013

returned to pitlochry hydro last weekend once again had agreat time staff were great the hotel is looking a bit tired in places but what hotel isnt in these hard times ,the rooms are very clean and well kept the food once again was great the entertainment was first class. i cant praise all the staff highly enough thank you... More

Was this review helpful? Yes 1
See 3 more reviews by dennisEdinburgh for Pitlochry
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this review
May 8, 2013

Hi there, Brilliant, I'm pleased you came back to stay and it was worthy of a five star review. This makes all the difference to us and the team will be delighted that you mention their service and how friendly they all are. Thanks so much Regards Chris Stanton GM More

Chester, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 2, 2013

Situated above the town of Pitlochry with a steep walk for the elderly up from the town. A hotel a little jaded but trying very hard to provide good service. Choice of food on half board was very good the only complaint was at breakfast where the fruit juices were insipid. Waiter/waitress service was, I felt, too quick but staff... More

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See 2 more reviews by viator88 for Pitlochry
PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this review
May 3, 2013

Hello there, well it's disappointing to learn that we were not quite as good as you hoped. I note you have been complimentary in part but with a couple of small issues too. We have only two rooms with walk in showers and both are Premier Suite rooms that carry a supplement charge. Hope you will try us again and... More

Edinburgh, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 1, 2013

Just had a most enjoyable stay. Our room was spacious and comfortable with 2 chairs and a settee(makes a change from the usual 1 dining type chair)The view was lovely. The food was excellent with plenty of choices a different menu each night. Breakfasts also good and a treat to have cooked breakfast, toast etc. brought to the table. Staff... More

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PitlochryHydro, General Manager at The Pitlochry Hydro Hotel, responded to this review
May 2, 2013

Hi, and thanks for a lovely review. I'm glad you have picked up on the teamwork aspect of our operation as we work very hard to both establish and maintain that positive attitude....it really does make all the difference to our cutomers and themselves. Of course, I will pass on your comments and thank you very much for taking the... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(26)
  • Dining room(16)
  • Swimming pool(14)
  • Self drive(9)
  • Evening meals(5)
  • Leisure facilities(4)
  • Half board(3)
  • Excellent value(3)

Additional Information about The Pitlochry Hydro Hotel

Address: Knockard Rd, Pitlochry PH16 5JH, Scotland
Phone Number:
Region: United Kingdom > Scotland > Perth and Kinross > Pitlochry
Amenities:
Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool
Hotel Style:
#2 Best Value Hotels in Pitlochry
Price Range: $
Official Description (provided by the hotel):
Just ten minutes walk from the town centre, the historic and recently refurbished Pitlochry Hydro Hotel overlooks the town of Pitlochry itself. The Pitlochry Hydro hotel offers an excellent range of facilities for visitors, including a modern, well-equipped gym and heated indoor swimming pool. The hotel houses all of the amenities and facilities you would expect from a Coast & Country venue. In addition, our staff will offer you a warm, friendly welcome, and ensure that your stay is as relaxing and memorable as possible. Pitlochry is a superb base for walkers. Ben Vrackie towers above the town, and the Cairngorm Massif is close by to the North. Loch Tummel and Loch Rannoch are also easily explored using the hotel as a base. ... more   less 
Also Known As:
Pitlochry Hydro
Pitlochry Hydro Hotel
The Pitlochry Hydro Hotel Scotland

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