When it comes to hospitality and customer care, it's all about perception, ambience and getting it right. The majority of the staff at Atholl Palace strive to achieve this. The 3 day break we had that I booked for my husband's 50th birthday was well worth it. From the initial booking where our comfort and needs were considered right to... More

Just went to the hotel for a meal not as a resident. Thought we would splash out a little and have a slap up meal before heading home. Service was very good. Friendly staff but oh dear the food was very disappointing. The hotel is four star but the food was distinctly three star. The wife had to send the... More

Have stayed here 3 times now and for the Etape Caledonia every time over the last 3 years. It is not worth £200 for 1 nights B & B. This year our bathroom door didn't event close and the window in the bedroom didn't close fully either (left a gap of around 1 inch). Breakfast for the cyclists is OK... More

This hotel looks absolutely stunning from a distance and up front, but the room did not live up to expectations. Ours was very small and cramped. The hotel facilities are excellent and the surrounding gardens and walks are stunning. The big disappointment was the service in the restaurant. The head waiter should probably consider a different line of work due... More

We were going up to for a wedding at the hotel. A friend suggested that for a little more than two nights hotel accommodation we could go up for a week and share a self catering apartment. £600 for a spacious 3 bed lodge. Light, ample room for 4 adults and two energetic young boys. All the staff were very... More

Booked in for one night to celebrate a friends wedding. Arrived late afternoon and found reception staff very friendly. Upon entering the room I found it to be nice enough but the view out of the window was spectacular. Ordered room services which came fairly quickly. £20 for soup and a sandwich, but it was good quality. Attended the wedding... More

I went with a group of girls for a relaxing spa break. I had a fantastic room with stunning views. (Room 229) Very clean, bed was very comfy. The food was great & the staff very friendly & could not help enough. The only bad point I would say was the steam room & sauna could be doing with a... More

We booked a night away for our wedding anniversary as a special treat and felt highly dissapointed overall. We booked what we thought to be a superior double room only to find that when we checked in and went to our room it was basically a slightly larger single shoved into the corner of the hotel. We went to the... More

Wonderful views from every window, The location is perfect for those wanting a get away from the norm but still be able to visit local attractions and shopping. Wonderful breakfast and attentive staff. Good selection from the dinner menu and lots of places with comfy seats to relax in afterwards.