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Mercure Perth Hotel

West Mill Street, Perth PH1 5QP, Scotland (Formerly Ramada Perth Hotel)
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Mercure Perth Hotel
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619 Reviews from our TripAdvisor Community

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Comrie, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were visiting family on Christmas Day in Perth. We booked into the Mercure Hotel, reason that we could have drinks and get taxi back to the hotel. The staff booked taxi to our destination and back to the hotel. Nothing was too much trouble for them, and this was CHRISTMAS DAY!! The large Double bedroom (King Size Bed) was... More 

Helpful?
Thank Janette B
Clydebank
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Perth is a wonderful city however seems to struggle with old and tired hotel rooms. I have now stayed at a few. Suppose you pay for what you get and was reasonably priced. Room dated and where maintenance had been done it was probably by a handy man rather than a tradesman. Breakfast disappointing with limited cooked food in buffet... More 

Helpful?
Thank 768derekg

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Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Another great weekend at this hotel. Free parking, nice clean modern room. Big breakfast, nice frendly staff. Great location. Novelty of the river flowing below the hotel see from the glass foor in the bar area and working mill wheel. I would recommend this hotel to anyone in a heartbeat. As Arny would say I ll be back

Helpful?
Thank YVGALBRAITH
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your 5 star review of the Mercure Perth Hotel. My team and I are delighted that you had another great weekend with us and we look forward to welcoming you back in the near future. Best wishes Gabriella Maltesics General Manager More 

South Lanarkshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Due to severe weather, our group of 12 were unable to travel to Inverness as planned for a surprise 50th celebration. With only a couple of hours notice, we had to relocate to Perth and luckily were able to secure accommodation at the Mercure. During our stay we received first class customer service from all staff i.e. housekeeping, bar, reception,... More 

Helpful?
Thank annenjim2016
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your recent review of the Mercure Perth Hotel. I am delighted you enjoyed your stay with us and I am so pleased to hear your comments about our team, I shall pass your kind words onto them I know they will all appreciate it. Special thank you for highlighting Fay, Neil, Jamie and Chris, they are a... More 

Manchester, England
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed a couple of nights in this hotel. The staff were friendly and responsive, and they were very helpful when I had a minor problem with my room, quickly moving me over to a different room. The only disappointment was the breakfast. The cooked breakfast items all looked (and tasted) very stale, like they'd been out on the hot... More 

Helpful?
1 Thank Oversetter
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your recent review of the Mercure Perth Hotel. I am delighted you have enjoyed many aspects of your stay and found the team to be helpful. It is a shame that that you felt let down by the breakfast. I shall share your feedback with the team so that we may improve upon the comments you have... More 

Glasgow, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On a two night ,dinner on one night deal.Rooms very comfortable ,huge bed and very clean.Breakfast excellent ,great choice and friendly staff.Dinner nice though limited choice ,22 pound limit a bit neat when only the more expensive (24) available.Would recommend for a break.

Review collected in partnership with Mercure Hotels

Helpful?
1 Thank Mossparkdave
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your recent review of the Mercure Perth Hotel. I am delighted you had a nice birthday break and really do appreciate your feedback about the restaurant choice, I shall discuss it with our head chef so that we may improve upon the comments you have made. I hope to welcome you back to the hotel in the... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Mercure for one night on a recent business trip to Perth. We were a group of 6 and the staff there were very friendly. They certainly went the 'extra mile' to accommodate us. I am extremely grateful to Belle in particular for the help with a last minute printing request after I realized I'd forgotten a... More 

Helpful?
Thank 215steve1984
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your 5 star review of the Mercure Perth Hotel! I am delighted that you have enjoyed many aspects of your stay and thank you for highlighting Bella`s helpfulness, I shall certainly share your comment with her, I know she will be delighted. We hope to welcome you back in the near future. Best wishes Gabriella Maltesics General... More 

SW Scotland
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

stayed 10 nts for work. Location is right in the centre of town. Plenty of pubs and restaurants around. Small car park at reception but large barrier controlled car park at rear. Hotel entrance into bar is nice, bar is clean and spacious with some interesting features of the old mill. One drawback is the cold when the door opens.... More 

Helpful?
Thank Loskie
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your recent review of the Mercure Perth Hotel. I am glad you have enjoyed many aspects of your stay and thank you for your constructive feedback, we have certainly taken all of your comments on board so that we may continue to improve upon the services and facilities we offer. We hope to welcome you back sometime.... More 

Glasgow, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We found the Mercure Hotel comfortable and friendly. The rooms were spacious and comfortable, the food was very good. My only complaint was that their organisation and seating allocation at the New Year's Eve Gala Dinner was very badly managed, which spoiled the evening.

Helpful?
Thank Norma C
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your recent review of the Mercure Perth Hotel. I am pleased to hear that you have enjoyed many aspects of your stay with us and I am sorry to hear that you have been let down by the New Year`s Eve Gala dinner, please be ensured that your feedback has been taken on board to ensure we... More 

Perth, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 7, 2016 via mobile

Food is okay just. In this day and age I want to go out and enjoy good food and good service. One member of staff was nice but the rest do not seem to understand that they are employed to serve. The food would not have us wanting more. So in short the staff have as much charisma as a... More 

Helpful?
3 Thank sophie c
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your recent review of the Mercure Perth Hotel I am sorry to hear that you were disappointed with your stay and I have taken all your comments on board and will discuss with the team. The comments you have made are certainly not to our usual standards of service and I am very surprised. Yours sincerely, Gabriella... More 

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