The positives outweigh the negatives in this Mercure but a small investment would pay dividends. We arrived in the hotel and checking in was efficient. Free parking is a bonus in a city centre hotel. The general ambience around reception is dark, old and tired. There is no lift and we were on the first floor. We were offered help... More

The hotel is centrally located in a relatively quiet area of the town centre and with free car parking is ideally situated for all Perth attractions including Perth Concert Hall which was the purpose of our visit the following day. On arrival at Reception we requested a meal either in the bar or restaurant at around 7pm and were advised... More

Stayed again on Saturday night with my partner, we've stayed 3 times now, each time in a first floor room (executive). I have to say I think the hotel is a little gem, with fantastic and attentative staff. Our room was as ever, spotless. The bed is huge and very comfortable. There was a wedding on and I was worried... More

Just had one night stay (Sunday 9th June) in this hotel, 8 rooms booked for a corporate function, and all eight rooms were stifling hot and the windows would not open enough to provide fresh air. The beds were soft and quite small (just doubles, not kings) and the pillows like marshmallows. Added to all that the drink was extortionate... More

The bathroom was tiny and a little mucky. Definitely didn't seem worth the amount I paid. The room only had five channels on the tv and didn't offer soundproofing so there was lot of noise. Receptionist was pleasant but the place was noisy and constantly full of people. Won't be staying there again. There was also no reception of wifi... More

I stayed midweek (in Perth for a concert at the City Concert Hall). I read all the reviews and feared the worst in terms of the condition of the hotel. Whilst the promises are tired and could do with a good makeover/upgrade it was perfectly acceptable, warm and comfortable. However what made the stay was the attitude of the staff.... More

Myself and seven friends recently arrived at the hotel for a midweek city break. I booked the hotel 4 months in advance so you can imagine our horror on arrival to be told we were double booked. The male receptionist told us a larger group had booked in for a longer period the previous evening so they were getting priority.... More

I used this venue for my team meeting so my Company paid quite a considerable amount of money on a day delegate rate basis, On arrival the conference manager was very welcoming and attentive which was appreciated as I had quite of lot of meeting material with me. He showed me to the meeting room and I felt like I... More

Hotel was converted from a watermill in 1970s and now needs a refit to be competive. Lovely old building, but parts of interior very dark and not in keeping with the building. Dining room furnishings would suit modern budget hotel, but not historic building. After a refit I'd be willing to pay a little more for the room. Breakfast passable... More