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Mercure Perth Hotel

West Mill Street, Perth PH1 5QP, Scotland (Formerly Ramada Perth Hotel)
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1 room 1 guest
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Mercure Perth Hotel
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556 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dumfries and Galloway, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

From the outside this looks a nice hotel and once your inside it is very interesting with parts of the old mill on show. The room was good but the bathroom needed updated and was very tired. The restaurant had a good menu but that's really the best I can say, over two nights the service in the restaurant was... More 

Was this review helpful? Yes
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your recent review of the Mercure Perth. I am pleased you enjoyed many aspects of your stay with us but what a shame that you felt let down by the Brasserie restaurant. I shall share your feedback with the team so that we may improve upon the comments you have made. I hope to welcome you back... More 

Budapest, Hungary
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Location is good, very close to the city center. Parking place is provided for free next to the hotel. The lobby is nice: the building used to be an old mill, you can still see the water running under the house. Reception was not too nice, but ok. Room was rather shabby, cold and small. No place for the suitcases.... More 

Was this review helpful? Yes
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your recent review of the Mercure Perth. I am pleased you enjoyed various aspects of your stay with us and thankyou for your very constructive comments. I hope to welcome you back again soon! Yours sincerely, Karen A. Johnston General Manager More 

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Motherwell, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My wife and I enjoyed a pleasant stay at this hotel, it is very central and has friendly and helpful staff, the only criticism would be the food, it does not lack in quantity it did however with quality. The hotel has lots of potential with a focus on improving the standards of the rooms (they look a little tired)... More 

Was this review helpful? Yes
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your recent review of the Mercure Perth. I am pleased you enjoyed your stay with us and found the team to be very helpful. I have taken all of your comments on board so that we may continue to improve as and where necessary. I hope to welcome you back again soon! Yours sincerely, Karen A. Johnston... More 

Redcar, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Very dissapointed with this hotel, looks great on the web and here on Tripadvisor, however it is very tired, 3 of us stayed for work, all had complaints about the rooms. My room was dingy, stained carpet, the worst tv choices ive ever seen, chipped and broken dirty furniture, and the bathroom was the worst, mismatched tiles broken toilet roll... More 

Was this review helpful? Yes 1
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your recent review of the Mercure Perth. I am sorry you did not enjoy your stay with us and I have taken all of your comments on board in order to improve where necessary. I hope to welcome you back to the hotel in the future. Yours sincerely, Karen A. Johnston General Manager More 

London, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a surprise stay for our family, and boy what a pleasant one it was. We loved our stay, the king bed room was very comfortable. The staff was ever so helpful. If you're visiting this hotel, do watch out for the water gushing through the under the glass windows on the floor. Probably one of the most innovative... More 

Was this review helpful? Yes
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your recent review of the Mercure Perth. I am pleased you enjoyed your stay with us and found the team to be very helpful. The hotel is so unique with all those lovely features isn't it - we love it too! I hope to welcome you back again soon! Yours sincerely, Karen A. Johnston General Manager More 

Norwich, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location, and very friendly helpful staff. Room was fine but could do with some TLC as some of it looking a bit tired. Liked that there were plug sockets next to the bed which is useful charging a phone/alarm for morning as they are normally on the other side of the room!

Was this review helpful? Yes
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your recent review of the Mercure Perth. I am pleased you enjoyed your stay with us and I shall pass on your lovely comments regarding the team. I hope to welcome you back again soon! Yours sincerely, Karen A. Johnston General Manager More 

Toulouse, France
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Desperately in need of a refurb. The rooms were dark, dingy and small. Dark brown planky furniture, teamed with beige and mid brown carpets and walls. The bathroom has seen better days. The bedding used and tired. The pillows hard. Having recently stayed in a Mercure in Bristol I was expecting something of the same calibre (bright, fresh, aqua tones,... More 

Was this review helpful? Yes 1
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your recent review of the Mercure Perth. I am pleased you found the team to be helpful and friendly but so disappointed that you felt let down by the style of the hotel. We do have more traditional and unique features in the hotel dating back to the 15th century but also have incorporated some modern twists... More 

Poynton, United Kingdom
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Ok have driven past this place on many occasions and thought I'll stay there for a change next time I'm up there working,as it looks lovely from outside. On walking into reception first impressions are good the bar area is nice and clean with a good selection of whiskeys and nice comfy chairs the reception staff are friendly and helpful... More 

Was this review helpful? Yes
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your recent review of the Mercure Perth. I am pleased you enjoyed your stay with us and thank you for all of the comments you have made. I shall certainly take on board your feedback regarding the 'extras' in the rooms, I do appreciate that nice, little touches do go a long way. I hope to welcome... More 

Corby, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent value for money. On way to hotel read trip advisor so arrived 'nervous ' but lovely comfortable clean room, certainly would return gladly. Perfect location in a beautiful city so visit this hotel in knowledge your accommodation will be fine. Can't comment on food as didn't eat at hotel.

Was this review helpful? Yes
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Thank you for your recent review of the Mercure Perth. I am pleased you enjoyed your stay with us and appreciate the comments you have made and will share them with the team. I hope to welcome you back again soon! Yours sincerely, Karen A. Johnston General Manager More 

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