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Hallmark Hotel Irvine

46 Annick Rd, Irvine KA11 4LD, Scotland (Formerly Menzies Irvine)
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Hallmark Hotel Irvine
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681 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

The food was excellent! Very large portions, splendid quality and food was set out beautifully on the plate. Excellent range of choice on the menu. Well worth the money. The staff were friendly and very accommodating. The music (harpist) was very relaxing and romantic. Thank you Hallmark hotel for a lovely evening 😊👍.

Helpful?
Thank Erin K
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Booked 4 rooms for a local family funeral. The staff were very accommodating, ensuring our rooms were together, and that my disabled father had a room nearest to facilities. The rooms were clean and comfortable although my husband thought the bed was a little firm. All the staff were helpful and friendly. Breakfast was ok , but dinner was very... More 

Helpful?
1 Thank Jacash1
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I only booked this hotel as it was near where I was working but it proved to be a good choice. This is one of those modern 2 storey hotels but this has added extras. There was a golf course which I didn't use but there was a 'Brasserie' restaurant which was superb. The food was of an exceptionally high... More 

Helpful?
Thank Chris F
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

Dear Chris F, Thank you for the kind words regarding your recent stay with us. I'm delighted that you enjoyed the food, I notice you were disappointed that there was no porridge. Please forgive us for not making it clear that porridge is available to be made to order. I must say, I'm in agreement that the Chicken & Haggis... More 

Edinburgh
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a great twoy day break . Food was lovely and tasty. The staff were 1st Class. Extremely helpful and friendly. ALL staff we spoke tooo were polite, happy and well informed Highly recommended and we will be back for another visit

Helpful?
Thank amg400uk
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

Thank you for the kind comments. I'm really pleased that you enjoyed the "1st Class" service that we strive to deliver. Many thanks for recommending us and we look forward to welcoming you again soon. Regards Gerry More 

aberdeen
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel on a few occasions visiting family Booked a 2 night super break deal On arrival no confirmation from super break of our stay even though I had the booking reference with me The receptionist couldn't have been nicer Directed us to the bar where we were given a complimentary drink Within 10 mins we were given... More 

Helpful?
3 Thank shandlynn
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

Thank you for reviewing your stay with us. I'm sorry to hear that there was some issue regarding confirmation of your reservation, but I'm delighted to hear that the reception team used their skills to ensure your booking was honoured quickly. I'm really pleased that you enjoyed your meals. I will share these comments with all departments. We love to... More 

Arbroath
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 6, 2016

My wife and I were on a David Urquhart Tour going to Ireland to celebrate the New Year when we found all the roads leading to the ferry terminal at Cairnryan blocked by flooding. Being stranded, David Urquhart managed to secure overnight accommodation for the party at this wonderful hotel. We were met on arrival by the manager who greeted... More 

Helpful?
Thank AlexArbroath
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

Thank you AlexArbroath for taking time to review your stay at Hallmark Hotel Irvine. I remember your coach party arriving. I'm pleased we could be of help to you. I'm particularly pleased with your comments regarding the service you received from our team. I will ensure your comments are shared. I hope you managed to reach Ireland safely. Regards Gerry More 

Derbyshire, United Kingdom
Level Contributor
48 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 6, 2016 via mobile

On the whole a pleasant stay. Staff pleasant. Rooms comfortable. Room has a safe and hair dryer, complementary toiletries and coffee / tea making facilities. Food very good. Some parts of the hotel is tired and needs renovation. Main problem was that children were running down corridors like herd of elephants and dogs in rooms were barking !! Also itinerary... More 

Helpful?
Thank jeanf438
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

Thank you for taking time to review your recent stay with us. I'm glad on the whole your stay was enjoyable. I completely agree that changes in itinerary are frustrating, but I hope you were well informed of the changes. I have taken all you comments on board. Regards Gerry More 

Bathgate
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 5, 2016

Visited the hotel on a 2 night New Year package with Dinner and bed and breakfast. The rooms were very comfortable and well equipped. The meals on both nights were first class, served promptly and of good quality and choice. Entertainment was included and was excellent. The staff throughout the hotel were very courteous and helpful, attending to all our... More 

Helpful?
1 Thank Ronald B
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

Dear Ronald B I'm really pleased to hear that you enjoyed your stay with us over the New Year. We've had lots of great feedback and I hope this encourages you to visit us again sometime soon. I will share you kind comments with the team. Regards Gerry More 

Derby, United Kingdom
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 4, 2016

We had a very good Hogmanay at the Hallmark Irvine, the staff were all wonderfully attentive and were always smiling. The food was very good and the band on New Years Eve were just great, good to see young musicians enjoying themselves whilst giving their twist on Hogmanay. The hotel is in need of more than just a face lift... More 

Helpful?
Thank stevieDW
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

Dear stevieDW I'm delighted to hear that you enjoyed Hogmanay at Hallmark Hotel Irvine. Just like you, we loved the ceilidh band, I even found myself foot tapping along too! You'll be pleased to know that as part of our recent rebrand we are part of an ongoing refurbishment program. Thank you for recognising the service provided by my team.... More 

East Kilbride, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 3, 2016 via mobile

I am a regular visitor at this hotel. The staff are so helpful and friendly and will go to any length to keep there guests happy and the food is excellent. There are a lot of nice places to visit there is the harbour arts centre been there a few times for a concert

Helpful?
1 Thank marydoll41
Gerry R, General Manager at Hallmark Hotel Irvine, responded to this review

Dear marydoll41 Thank you for the kind words. It's encouraging to hear that you are a regular guest at the hotel, as it shows me that we're delivering the service that is expected. As you pointed out, we are ideally located in the centre of Irvine, surrounded by lots of beautiful scenery and tourist attractions. The Harbour Arts Centre being... More 

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