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Mansion House

#2 of 7 Hotels in Elgin
Certificate of Excellence
The Haugh, Elgin IV30 1AW, Scotland
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Best prices for: 1 room 1 guest
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Mansion House
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Mansion House
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189 reviews from our community

Traveler rating
    102
    60
    20
    3
    4
See reviews for
26
84
4
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Malaga, Spain
Contributor
19 reviews 19 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

My previous visit to The Mansion House Hotel had set the bar very high and I was concerned whether my expectations on my return visit to Elgin might be unreasonable. I used the Mansion House as my base for a week before travelling to the Highlands and Isle of Skye for 6 days and eventually heading back to the hotel... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for only one night, the hotel has an old world charm which we liked. The room was very comfortable with lots of room. We had dinner and breakfast and both meals were really enjoyable. The staff were very approachable and took time to tell us the menu.

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Aberdeenshire, United Kingdom
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My partner and I stayed in this hotel for 1 night very recently while we were in the area for a birthday party. It had been recommended by a friend. We booked a standard room and also booked a table for dinner for that evening. The hotel looks lovely from the outside and is very quaint old country feeling inside.... More 

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mstyson, Manager at Mansion House, responded to this review

Thank you for reviewing your stay. Sorry that you felt that reception was a little disorganised, but as you were an early arrival and check in is not until 2pm, we had to make a quick check to see if your room was ready. We are happy that you enjoyed your stay and especially the giant Sleigh Bed. We hope... More 

Perth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

stayed at this hotel last week on business, when I arrived the staff were very attentive. Room lovely and comfortable. Would say that there was no plug beside the mirror for drying my hair. I had to use my camera on I Pad. Bed was lovely apart from the lumpy pillows. Food excellent. Would definitely recommend this hotel.

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mstyson, Manager at Mansion House, responded to this review

Many thanks for taking the time to review your recent stay, we are delighted to read that you would definitely recommend us and hope that you may return in the very near future. More 

Cumbria
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Old country house hotel in Elgin. Only stayed one night whilst on business. Room was a bit small due to the large 4 poster bed, bit wasted on a singleton. Decent looking pool tho' I didn't have time to try it. Set in gardens so nice and quiet. Food pretty good for the money, service excellent. Bit pricey for me... More 

Was this review helpful? Yes 1
mstyson, Manager at Mansion House, responded to this review

Thank you for your recent review, we are pleased to read that you enjoyed your stay and look forward to welcoming you back in the near future. More 

Port Washington, New York
Top Contributor
95 reviews 95 reviews
7 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

A quaint, lovely inn, on an inlet, in Elgin. From the outside, you are certain you are at a mansion, and the conversion to an inn has been spectacular! Convenient location to the distillery, very nice restaurant and bar. Realize that you must walk up to your guest room.

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mstyson, Manager at Mansion House, responded to this review

Many thanks for taking the time to post a review and for your very complimentary comments. We hope that you may return on your next visit to Scotland. More 

SCOTLAND
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 5, 2015

Meal itself was very nice, well presented and reasonably priced. There was a fair wait for staters and unfortunately 2 orders had been missed completely. That was forgivable as there were 14 in the party. However, two mains were also missed and the majority had finished their meals before the missing 2 arrived. A couple of other wee niggles but... More 

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mstyson, Manager at Mansion House, responded to this review

Thank you for taking the time to review your experience. Again please accept our apologies that this mistake was made, the wedding was past by that point and it was actually just a human error, hopefully our goodwill gesture helped to redeem us. We look forward to the possibility of welcoming you all back to the hotel on an other... More 

Bangkok, Thailand
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 26, 2015 via mobile

This is a lovely hotel nestled just off the town centre. The drive in is stunning especially when the sun is shining. Rooms practical and cosy. Service is ok given the number of staff. Their attention to detail and customer service requires some tweaking but one classic fail was when one member approached us to take our dinner order and... More 

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mstyson, Manager at Mansion House, responded to this review

Many thanks for your recent review. We are pleased to read that overall you enjoyed your stay and look forward to the possibility of welcoming you back to the hotel. More 

Houston, Texas
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 22, 2015

This is wonderfully beautiful property that sits in a not so scenic area. Service struggles as there were several times that no one would answer the front desk phone. For example, my room was missing a hair dryer, I notified the front desk at 7pm and told one was on its way. At 11pm, still no hair dryer and no... More 

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mstyson, Manager at Mansion House, responded to this review

Thank you for your recent review. Please accept our apologies that the hairdryer was not delivered more promptly, I can only put it down to it being an incredibly bust night. On a more positive note we are very pleased to hear that you enjoyed the food and accommodation. We hope that you may return to the hotel on your... More 

Livingston
Contributor
18 reviews 18 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 18, 2015

Whilst in Elgin for the football midweek I decided to use the Mansion house for some dinner, I am glad I did. Found it very relaxing, the staff were very helpful and attentive. They looked after us. The food we chose wads dimple fish & chips which was fresh and tasty. The dining room was basic and clean. The lounge... More 

Was this review helpful? Yes
mstyson, Manager at Mansion House, responded to this review

Many thanks for reviewing your recent dining experience. We are pleased to read that you found everything to your satisfaction and look forward to the possibility of welcoming you back to the hotel. More 

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