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Premier Inn Greenock

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1/3 James Watt Way, Greenock PA15 2AD, Scotland
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Premier Inn Greenock
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Premier Inn Greenock
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297 Reviews from our TripAdvisor Community

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Traveler rating
    187
    76
    22
    4
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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    (297)
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    (77)
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Manchester
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed today NEW

Stayed in May. Were mistaken that 'new rooms' meant all rooms had the new beds, not so. Our bed was very uncomfy and we did not sleep well for the 3 nights we were there. The hotel is was easy to find and has a free car park for guests, you just need to ask for a token for the... More 

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manchester
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed over a weekend and as always the Premier Inn was spotless, very quiet and the staff were very helpful and friendly. Only downside was the hotel next door, food was a bit slow and several orders were delivered wrongly, but hotel great

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Ilkeston, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Greenock Premier for a family reunion and it wasn't the first time, the staff are so friendly and accommodating and a good nights sleep is guaranteed - the beds are to die for. The room is a basic standard Premier room, adequate, clean and well presented. Although we never seem to get a cheap stay no... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 1 night in the hotel and was very happy. It's clean modern and the staff were lovely . The room was a great size and looked as if it had just been done up. It's a nice location with a restaurant on site . Would definitely recommend it and would stay again.

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Berkhamsted
1 review
5 of 5 stars Reviewed 1 week ago

Wonderful views of the Clyde and surrounding countryside. Friendly & helpful staff. Rooms clean and spacious but little storage for a longer stay. Bathroom to a high standard but fresh towels still put out even when we took the green option. Restaurant good when self-service but couldn't cope with a group, even when food pre-ordered. Bus or approx 1 mile... More 

Review collected in partnership with premierinn.com

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Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great situation by the clyde. Lovely spacious family room with fab shower and massive TV. Good food and friendly helpful staff. Enjoyed seeing boats going past dining room and handy for museum at Greenock telling story of its past.

Review collected in partnership with premierinn.com

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cornwall
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Didn't get to stay at the venue as a very rude receptionist couldn't be bothered to help me and actually hung up as I was speaking! If this is an indication of the staff would not want to stay here! No details just wanted to warn travellers...and maybe make hotel take notice of spoiling service.

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WhitbreadHotels, Online Customer Service at Premier Inn Greenock, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important to us as we endeavour to improve standards and meet... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Premier Inn, comfortable beds apparently? Not here!!!!!!!...... Probably one of the worst mattress I have ever slept on. I think I have bruises from each individual spring. or coil, or whatever is protruding from the surface of the bed. Get your act together - this makes an absolute joke of everything you claim to be.

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WhitbreadHotels, Online Customer Service at Premier Inn Greenock, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards but please be assured your comments have... More 

Inverness, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

The temperature of the hotelroom was too high. During the whole stay it was 26 degrees!! One single fan was provided here....and it didn't help. Also the window couldn't open for more than 10 cm. Get an air conditioning in all your 700 hotels!!

Review collected in partnership with premierinn.com

Was this review helpful? Yes
WhitbreadHotels, Online Customer Service at Premier Inn Greenock, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team... More 

Stirling, United Kingdom
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice and fresh rooms,easy check in service.reasonably priced,breakfast amazing lots to choose from,the harbour is just outside the restaurant so nice to look out while eating breakfast.Greenock town centre is a short taxi ride away.yes would stay here again

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