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Holiday Inn Express Greenock

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Main Street, Cartsburn, Greenock PA15 1AE, Scotland
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Holiday Inn Express Greenock
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Holiday Inn Express Greenock
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225 reviews from our community

Traveler rating
    65
    81
    49
    21
    9
See reviews for
45
70
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52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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    (225)
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    (46)
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    (79)
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    (49)
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Cowde
Contributor
19 reviews 19 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This 3rd time we have used this hotel as it is part of the IHG group and the staff have been really helpful all the time s ,we arrived on Saturday evening and the young lady on the desk was like a breath of fresh air nothing was to much for her big smile on her face very helpful to... More 

Was this review helpful? Yes
London
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Whilst the hotel is pretty basic it is very good value for money. The rooms are adequate but the pillows marked as "soft' are certainly not that - they were more akin from something fem the flintstones! The staff were all vey friendly and helpful, particularly George who appeared to be the manager. Would stay again if in the area.

Was this review helpful? Yes
hiexgreenock2014, Front Office Manager at Holiday Inn Express Greenock, responded to this review

Good Day, I hope this finds you well. Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. I will pass on your lovely message to George, We as a team try... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I would recommend this hotel to anyone who wants a stress free trip. Lovely hotel friendly staff and quality service. I will be back in the summer with the rest of my family an hopefully for longer next time. Thank you to the manager for arranging our transport home.

Was this review helpful? Yes 3
hiexgreenock2014, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Good Day, I hope this finds you well. Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We hope your family will have amost enjoyable stay when they join you on... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Been staying here for a few years know as have friends in the area and visit them at least once a year the staff are first class from Gary the manager Clare Fraser and the others that work the reception excuse me if your name escapes me from phoning a taxi to finding out what time a place opens at... More 

Was this review helpful? Yes 1
hiexgreenock2014, Front Office Manager at Holiday Inn Express Greenock, responded to this review

Good Day, I hope this finds you well. Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near... More 

leeds
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 nights recently and had a nice, relaxed stay. Staff are friendly and helpful, location is good, hotel is clean and the rooms/beds are comfortable. With a free breakfast 'hot/cold' included in the price and free parking it's got to be worth considering when you are in the area visiting or shopping and need a nice base.

Was this review helpful? Yes 1
hiexgreenock2014, Front Office Manager at Holiday Inn Express Greenock, responded to this review

Good Day, I hope this finds you well. Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near... More 

Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

What more could you ask for, £40 per night for a twin room and breakfast, it had a bed and the heating worked happy days. Plenty of parking spaces available and a good location for access etc. The only negative would be when we booked the only available rooms were "smoking" rooms, we did manage to get one changed to... More 

Was this review helpful? Yes 1
hiexgreenock2014, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Good Day, I hope this finds you well. Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near... More 

National Capital Territory of Delhi, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Small and decent hotel. It has Old building compared to other properties of Holiday inn, I stayed here for one night for a business visit. The hotel seemed like decent for short stays but not good for long stays. Rooms are very basic. I didn't had food there so can't comment about quality of the food.

Was this review helpful? Yes
hiexgreenock2014, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Good Day, I hope this finds you well. Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near... More 

Durham England
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stopped at this hotel before and it's great for the location and parking etc, the rooms are basic but very clean and warm etc I personally don't eat the evening meals as the menu is basic not very appetising. Breakfast is ok but limited

Was this review helpful? Yes
hiexgreenock2014, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Good Day, I hope this finds you well. Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near... More 

Edinburgh, Scotland, United Kingdom
Top Contributor
106 reviews 106 reviews
106 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed here for one night mid February whilst working in the area, I've stayed here about half a dozen times in total. It's pretty handy as it is on the main A8 road into Greenock whilst there is plenty of parking and it's free. As usual check-in was quick and hassle free and I had a room on the... More 

Was this review helpful? Yes
hiexgreenock2014, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Good Day, I hope this finds you well. Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 21, 2015

Having been faced at check in with being told that the hotel will be holding an additional £20 to the cost of my booking I find totally unnecessary, if I want to purchase additional items in hotel I will pay for them immediately not have my debit card be held to ransom and for receptionist to say "I can get... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Dear Pamela B, Thank you for taking the time to convey your comments regarding your recent experience with us. I'm glad to hear you found our beds comfortable. On the other hand, we regret that the service provided during your stay did not meet your expectations. Your feedback is very important to us as this continually helps us improve the... More 

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