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All 5 Greenock hotels

Holiday Inn Express Greenock

3.0 of 5 Hotel   |   Main Street, Cartsburn, Greenock PA15 1AE, Scotland
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70%
Ranked #3 of 5 hotels in Greenock
Certificate of Excellence 2013
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179 people have reviewed this hotel

Traveler rating
    51
    69
    32
    20
    7
See reviews for
41
56
12
40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Naples, Italy
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

We originally had a smoking room, saying that it was the last room they had, but the next day they were able to get us a nonsmoking "family" room, which was identical to the original nonfamily smoking room. Ordinary room...one queen bed, one pull out sofa, not particularly comfortable for our 12 year old, but housekeeping was able to find... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

It was good but the elevator did not work well. When we arrived we got a nice welcome however our room was not ready and we had to wait for 2hours until we could check in. The elevator doors were opening just before we got to our landing. The buffet in the morning was good but the bacon was a... More

Was this review helpful? Yes 1
L'Isle-Jourdain, France
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 2, 2014

I've stayed here several times before, and there's no reason not to come back in the future. What the staff may lack in normal "hotel staff skills", they make up for with the effort they put in to try to help, whether it's on reception, in the bar or at breakfast. The rooms are a little spartan. and may need... More

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A TripAdvisor Member
5 of 5 stars Reviewed February 27, 2014

We have stayed in this hotel on many occasions and looked forward to our stay 22nd and 23rd February and we weren't disappointed. A friendly welcome awaited us and all of the staff (especially the house keeping ) could not have done more to make our stay any more pleasant. Thank you all can't wait until our next visit.

Was this review helpful? Yes 1
Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 26, 2014

I have stayed in this hotel a few times over recent years, most recent last night. Hotel is always clean an tidy and staff are very good and hospitable. Ideal location for Greenock however we have friends in Gourock and enjoy going for a drink there. Great for a short stay or overnight stop.

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 25, 2014

Stayed here for last 2 nights and knew what to expect in terms if Holiday Inn layout. However, I was blown away with the staff - they were warm, friendly and genuinely interested in you as a welcomed guest. I don't think I've been made feel as special before. A big thanks to Nicole for the special late night chip... More

Was this review helpful? Yes 3
Stockport
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 25, 2014

I work in the area a lot, and normally stay in another chain hotel just up the road. The room here was excellent except for the very limited choice of TV channels compared to my usual billet. The shower was good but some of my colleagues prefer a bath, which wasn't an option. The free WiFi was useful. The big... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Dear ANIxie, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are sorry to read the issues you experienced with our TV channels and the choice of the food served during your... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 23, 2014

I attended a meeting at this hotel but did not stay. The meeting rooms need more thought - no where to hang coats, and lacking in supplies (no fresh milk, dirty cups and saucers and very tiny tired looking cups, no silver spoons). We had a "hot buffet" for lunch. Yes it was hot... but deep fried beige food that... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Dear Celticghirl23, Thank you for taking the time to provide feedback on your stay. It is unfortunate to see you did not enjoy the facilities for your meeting. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff and... More

Peterborough, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 20, 2014 via mobile

We stayed at the Holiday Inn express for two nights in January, booking two rooms for the family. Overall this is exactly what you would expect from a HIex, fairly up to date, clean, not too shabby, good food and excellent staff. Just two things spoiled our trip. First, it became apparent that any update to furniture or decor did... More

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North east
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2014

Stayed on 14th January for one night and had the best experience yet in this type of hotel. The staff were professional and extremely pleasant to deal with. The room was spacious and spotless. Breakfast was fresh and plentiful. I will definitely be staying here again and can highly recommend to anyone visiting this area of Scotland. It is most... More

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Additional Information about Holiday Inn Express Greenock

Also Known As:
Holiday Inn Express Greenock Hotel Greenock
Holiday Inn Express Greenock Hotel
Holiday Inn Greenock
Greenock Holiday Inn Express
Greenock Holiday Inn
Holiday Inn Express Greenock Scotland
Address: Main Street, Cartsburn, Greenock PA15 1AE, Scotland
Phone Number:
Location: United Kingdom > Scotland > Inverclyde > Greenock
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Greenock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Greenock 3*
Official Description (provided by the hotel):
Centrally located hotel in the heart of Greenock. this home from home hotel offers a friendly warm welcome to all guests for all visists. Breakfast and Parking included in the rate, Breakfast now includeS hot items all included in the very competitive rate. ... more   less 
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