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Holiday Inn Express Greenock

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Main Street, Cartsburn, Greenock PA15 1AE, Scotland
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Holiday Inn Express Greenock
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Holiday Inn Express Greenock
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239 reviews from our community

Traveler rating
    71
    86
    51
    22
    9
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49
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54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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Perth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have just had a 3 night stay in this hotel with our severely disabled son & we're very impressed As he cannot be left on his own at night we either need an accessible room that can accommodate 3 adults or an accessible room which has a connecting room next to it. Greenock holiday Inn provided us with the... More 

Was this review helpful? Yes
Edinburgh, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

I'm not sure what the worst part of this stay was. The powdered Egg and awful taste factor of half of the breakfast product was fairly poor. The filter coffee looked like it had been drained out of my engine rather than freshly prepared. That's not even the worst part of my stay. I was given a room beside the... More 

Was this review helpful? Yes
hiexgreenock2014, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Good Day I hope you are well I am sorry to see that the hotel did not live up to your expectations on this occasion. We strive to ensure that we deliver a great guest experience and that we use the feedback from guest as a learning tool as we strive to ensure customer satisfaction. Thank you for giving us... More 

Scotland
Top Contributor
67 reviews 67 reviews
21 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just stayed here last night (Saturday). 2 adults & 3 kids Rooms are very nice, modern & clean. We were on the 1st floor, allocated opposite the corridor from each other, but George on reception managed to change it to give us adjoining rooms, 114 & 116 (without being asked) so top marks to him.Breakfast was good, scrambled... More 

Was this review helpful? Yes
hiexgreenock2014, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Good Evening, I hope this finds you well. Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near... More 

Scotland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on 16th May, 2015 and it was very enjoyable. Room very clean and comfortable. Staff very friendly and very helpful. Breakfast in the morning was supposed to be limited but there was a wide choice available from fresh fruit, different coffees, tea, cereals, croissants, small muffins, toast, fruit juices and hot items included sausages scrambled eggs and... More 

Was this review helpful? Yes 1
hiexgreenock2014, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Good Evening, I hope this finds you well. Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near... More 

Blackburn, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just spent two weeks staying here on business. Friendly staff, nothing too much trouble for them Room kept clean Decent towels and regular clean linen Breakfast usual "Express" set up, nothing wrong with it. Will stay here again next time I'm here

Was this review helpful? Yes
hiexgreenock2014, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Good Evening, I hope this finds you well. Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very good stay only spoiled by poor service at breakfast. Lots of free parking. Easy to find. Excellent hard wire INTERNET connection. Free paper. Coffee & tea in the room. New smart TV in the room worked well

Was this review helpful? Yes 1
hiexgreenock2014, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Good Evening, I hope this finds you well. Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 1night after a day's shopping and evening meal out with family 25th April 2015. Hotel staff were very friendly and welcoming. Facilities were were clean and typical of this type of hotel chain. The bar area was a ideal for a couple of drinks and a relaxing snack, with the complimentary breakfast in the morning very good.... More 

Was this review helpful? Yes
hiexgreenock2014, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Good Evening, I hope this finds you well. Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near... More 

Perth and Kinross, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel in is a good location right on the banks of the River Clyde and a short walk into the town centre. Also a good base for trips to Glasgow or Largs. Check in staff were friendly enough however when I got to the room I wasn't so keen. The window resembled that of what I imagine a prison... More 

Was this review helpful? Yes
hiexgreenock2014, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Good Day I hope this finds you well. Thank you for your review regarding your experience. We are delighted you found our staff highly commendable. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to make sure all of our guests have a rewarding experience at our hotel. Though we would prefer you... More 

Tycroes, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 19, 2015

Stayed here for four nights. Incredibly good value for money. Breakfast is included and there is plenty of it. Rooms were immaculate and chamber maid service was just top notch. Staff were welcoming and very friendly.

Was this review helpful? Yes
hiexgreenock2014, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Good Day, I hope this finds you well. Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near... More 

Dundee, Scotland
Top Contributor
54 reviews 54 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 10, 2015

Another fine stay at this hotel. A two night break for 2 with breakfast for £99 . The hotel is clean and comfortable, with very friendly staff. Situated in Greenock it is very handy for travelling around Argyll and Bute with plenty things to see and do. Catch a ferry to Dunoon or Rothesay.

Was this review helpful? Yes
hiexgreenock2014, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Good Day, I hope this finds you well. Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near... More 

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