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Holiday Inn Express Greenock

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Main Street, Cartsburn, Greenock PA15 1AE, Scotland
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Holiday Inn Express Greenock
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Holiday Inn Express Greenock
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255 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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  • All months
    (255)
  • Mar-May only
    (60)
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    (95)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (51)
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Lancashire, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is situated in a perfect location for accessing the pleasant Scottish town of Greenock. The hotel is easy to get to and has ample parking. This particular hotel is in need of some refurbishment and the rooms are not quite as modern as some of it's competitors. It does, however, have all the things you would expect from... More 

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Stockport, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Needed hotel near Greenock cruise terminal to meet Ausie friends. Excellent location for that, pleasant, friendly staff, clean hotel and facilities, good easy to connect free wifi. Choice of pillow strengths, but bed softish and bit bouncy. Food finishes at 9.30pm so arriving 10.15 a bit of a problem, but they offer take-away menus and there is a Wetherspoons, The... More 

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Sunderland, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Sixteen of us stayed for two nights last weekend.We have stayed here before and yet again we were not disappointed,good clean rooms and very helpful staff,our only issue was the weather,two awful days and one decent,which I suppose is the norm for Scotland.But all in all a good break and would recommend this hotel.

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Newcastle upon Tyne, United Kingdom
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

lovely place to stay ....first time in a holiday inn .hotel . smoking room. hairdryer,tea and coffee,shower gel ect rooms cleaned daily very clean room couldn't complain beds soft staff very friendly and chatty .......... drinks in bar expensive then the pub along the road 5min walk ...... allowed to take in own food (take a ways)

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Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review

Good Day Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near future Regards and Thanks Mr Colin... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I always look for two things when I stay at a hotel - cleanliness and friendliness - and the HIE in Greenock scores top marks on both! The staff were super helpful upon check-in and later when we ordered a take away, and the rooms were gleaming! Thanks.

Was this review helpful? Yes
Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review

Good Day Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near future Regards and Thanks Mr Colin... More 

Cape Cod
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A typical HIE, but with an exceptional staff, especially Gary who was very helpful to us with some issues we had deal with upon arrival. The rooms were plain, but clean. The breakfast was one of the better budget hotel breakfast's we've had. The hotel is near the water with an accessible walkway and is also just a few minutes... More 

Was this review helpful? Yes 1
Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review

Good Day Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near future Regards and Thanks Mr Colin... More 

Glasgow
Level Contributor
62 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a perfectly decent hotel with pleasant staff. Pretty much what you expect from HI Express. It's a bit of a trek if you are brave enough to fancy a wander into Greenock town centre. Just follow the dual carriageway and good luck... I have stayed in this hotel several times and have always had to chase IHG for... More 

Was this review helpful? Yes
Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review

Good Day I am sorry to see that the hotel did not live up to your expectations on this occasion. We strive to ensure that we deliver a great guest experience and that we use the feedback from guest as a learning tool as we strive to ensure customer satisfaction. Thank you for giving us your feedback and for taking... More 

Aberdeen, United Kingdom
Level Contributor
114 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed June 21, 2015

I have had 2 good stays here, the Staff are 5 Star 🌟 nothing is too much trouble for them...... And they are happy to have time to chat to you which is a massive boost as I have stayed in 5 Star Hotels which were not in the ball park 🍻

Was this review helpful? Yes
Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review

Good Day Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near future Regards and Thanks Mr Colin... More 

Blackpool, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2015

A one night stay, to break our journey up on our way to the Kyle of Lochalsh. Located a few miles from the Erskine Bridge and within easy travelling distance of Loch Lomond. The Inn is on the outskirts of Greenock, about a 10 minute brisk walk to the town centre. Plenty of shops and eating places close by. A... More 

Was this review helpful? Yes
Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review

Good Day Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. We look forward to welcoming you back to the hotel in the very near future Regards and Thanks Mr Colin... More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed June 18, 2015

I stayed for two nights when working in the area. I work all over the country and spend a lot of time in hotels so its good to be able to compare. Let’s get the good stuff sorted first. The location is great and I suggest you take a walk around the harbour. Staff are very welcoming, room clean, roomy... More 

Was this review helpful? Yes
Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review

Good Day I am sorry to see that the hotel did not live up to your expectations on this occasion. We strive to ensure that we deliver a great guest experience and that we use the feedback from guest as a learning tool as we strive to ensure customer satisfaction. Thank you for giving us your feedback and for taking... More 

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