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(+44) 01667 452301 | www.crerarhotels.com | E-mail hotel
Just returned from a 4 night break in the Golf View hotel - we thoroughly enjoyed our stay. The location is wonderful - right next to the sea and a lovely walk by the beach at the back of the hotel. Lovely views from the conservatory and from the pool area - we did not have a sea view from... more
Thank you for posting a review on trip advisor. We are very pleased that you enjoyed your stay at the hotel.My apologises for the issue with lounge service after dinner,we will discuss this as a team and ensure this is rectified. We are pleased that you found many other aspects of the hotel to your satisfaction and that you felt...
We stayed 2 nights and we agree with the comments of previous guests. This is a great place to go to relax with amazing views great food & good service. We didnt book a sea view room but will definately next time( cant wait to return) the views over the Moray Firth are just incredible. The rooms are very comfortable,... more
Thank you for posting a review of your break on trip advisor. We are very lucky to have such a wonderful location and we are pleased that you enjoyed both the food and service during your stay. We do hope that you will make a return visit and their will be many special offers available on the Crerar Hotels web...
We just returned from a weekend break and really enjoyed the stay. The staff were all polite and friendly and always seemed happy to help. We found the food to be good quality and the hotel in general is very nice indeed. I feel that everyone has their own tastes and nobodys always 100% happy with everything.We were in top... more
Thank you for taking time to post a review of your break on trip advisor. We are pleased that you enjoyed your stay and that you had a relaxing time whilst staying with us. I will take on board all the points you have raised and look to improve where we can provide better option and choice to our guests....
I took the family on a short break for 2 nights. We booked two rooms and had a fantastic view overlooking the Moray Firth which was absolutely worth paying a bit extra for. The rooms were of a good standard, the beds were comfortable and the general appearance was very clean. The staff were very friendly and helpful, but perhaps... more
Thank you for taking the time to post a review of your stay on trip advisor. We are delighted that you will look to make a return visit in the future and enjoyed your stay with us. The October break is always a busy few weeks for us and we can have pressure points at certain times during service.We will...
We loved this hotel. We booked an executive double room which was very spacious and had a great view. The bathroom was large with a seperate shower cubicle. We enjoyed our meals and service was good. The hotel has a pool and, although we were disappointed that the sauna and turkish were out of order, it did not detract from... more
Thank you for posting a review on Trip Advisor. We are pleased you enjoyed your stay at the hotel. Please accept my apologies for the problem with the steam room & sauna. The steam room is now fully operational, while the sauna is undergoing a refurbishment and will be open within a few days. We look forward to welcoming you...
We had a brilliant stay - hard to fault The rooms were lovely, very spacious and clean. Location was spot on - gym and spa facilities were good. Lovely views over the Moray Firth. The food was exquisit and the service was firendly and efficient - especially the waiting staff in the restaurant. We stayed for 2 nights - would... more
Thank you for posting a review on trip advisor. We are delighted that you had an enjoyable stay with us. We are in the process of upgrading our televisions throughout the hotel and I am sure that this will add to the guest expierence when staying at the hotel. I will pass on your kind comments to the team and...
We had booked a four poster on the web but this was unavailable so we were offered a complimentary upgrade to a suite which was 5 star class and had a huge lounge with included sofa, chairs and a tv with dvd. The bedroom had another tv with dvd and both rooms had stunning views of the sea and the... more
Thank you for posting a review on trip advisor and we are delighted that you enjoyed the room ,food,leisure facilites and felt that the staff were accommodating and friendly to you during your break. We are making continued improvements to the fabric of the hotel and will continue to work hard to offer a high standard of hospitality and service...
We arrived at the Golf View intending to stay one night but enjoyed our stay so much we stayed a second night. Location: The hotel is situated just outside the centre of Nairn and sits in small grounds, very close to the beach. We had a sea view both nights and that really made the difference as it is a... more
Thank you for posting a review on trip advisor. We are delighted that you enjoyed your visit to the hotel.We are presently in the process of updating our televisions and these will offer a much wider range of channels shortly.Hope that you will return to the hotel soon and I will pass your kind comments onto the hotel staff. Best...
We stayed on the dinner, bed and breakfast package. Welcome was very hospitable. Room was very comfortable, clean, well equipped with an excellent view over the Moray Firth (which we were able to really enjoy one beautiful evening when the excellent waitor carried our cheese board - that we were unable to finish at dinner - and port up to... more
Thanks for posting a review on trip advisor. We are delighted you enjoyed your break at the hotel and that you felt the restaurant dinners were very good.We are also pleased that you felt service was not to formal. We try to offer a relaxing and friendly atmosphere and are glad that you felt this helped make your stay enjoyable....
Hotel close to beach where dolphins occassionally swim by. A warm welcome at reception and up to a sea-view room worth the supplement overlooking Moray Firth. The bedroom was very spacious, very clean, and solid furniture that had character. The staff can be commended for their freindliness, but only suggestion would be lower voice when waitress enters kitchen as whole... more
Thank you for posting a review on the trip advisor site. We are pleased you enjoyed your stay with us and look forward to you returning in the months ahead. We will try to cut down noise from the kitchen area and thank you for bringing this point to our attention.Our hope is that our guests will return again and...
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