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All 20 Fort William hotels

Ben Nevis Hotel & Leisure Club

2.0 of 5 Hotel   |   North Rd, Fort William PH33 6TG, Scotland
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Ben Nevis Hotel & Leisure Club
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Ranked #15 of 20 Hotels in Fort William
A recent review
4 of 5 stars reviewed 1 week ago
Prudence47 Carnoustie, United Kingdom
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475 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Liverpool, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed at this hotel a number of times now for work and it is really hit and miss some rooms have been updated these are brilliant but some of the rooms are on the same floor as other room being updated so it's like walking through a building site some rooms the tv doesn't work others the tv is so... More

Was this review helpful? Yes 1
BenNevisManager, Manager at Ben Nevis Hotel & Leisure Club, responded to this review

Thank you for taking the time to write a review of your stay with us. At present we have 14 rooms being refurbished as part of our ongoing refurbishment programme and have signage on display so that our Guest are aware of this. These refurbishments are being done to improve our bedroom standards. As each room is done, which is... More

Carnoustie, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a very happy few days in this hotel. Our room was clean and comfortable and kept to a high standard during our stay. The meals in the hotel were varied and well presented- the only problem was the large helpings!! I only used the swimming pool on one occasion as I found the water a little on the... More

Was this review helpful? Yes
BenNevisManager, Manager at Ben Nevis Hotel & Leisure Club, responded to this review

Thank you for taking the time to write a review of your stay with us, we really do appreciate it. More

St. Andrews, United Kingdom
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here with friends and the hotel is in need of TLC .... Carpets in corridor and stairs totally threadbare in parts and just really rundown .... The restaurant is spacious but again decor is dated and chair covers etc needing replaced. Staff pleasant and helpful. The rooms clean and good selection of tea/coffee but the TV was tiny and... More

Was this review helpful? Yes
BenNevisManager, Manager at Ben Nevis Hotel & Leisure Club, responded to this review

Thank you for taking the time to write a review of your stay with us, we really do appreciate it. At present we have 14 rooms being refurbished as part of our ongoing refurbishment programme. We are also be having new carpets fitted to our Reception, Bar, Restaurant & all bedroom corridors in the main building along with a good... More

Ayr, United Kingdom
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is friendly but tired- we took dogs so probably not in the best room s- but 2 floors up and miles from door was not ideal. Also it was cold outside and to get to the swimming pool( which was nice) or the dining room or bar - you have to go through a draughty covered walkway. The... More

Was this review helpful? Yes
BenNevisManager, Manager at Ben Nevis Hotel & Leisure Club, responded to this review

Thank you for taking the time to write a review of your stay with us, we really do appreciate it. You may have seen previous replies from us that we do have a refurbishment programme in place and presently have 14 rooms being refurbished as part of our ongoing refurbishment programme. We are also be having new carpets fitted to... More

Ayr, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in October. Good choice for breakfast, usually buffet style. Good choice from dinner menu even was able to swap from set menu to have something from children's menu. Good size portions unless you are on a diet. Free WiFi at bar good signal. Leisure facilities are included and are of a good standard. Rooms cleaned daily. Downside was our... More

Was this review helpful? Yes 1
BenNevisManager, Manager at Ben Nevis Hotel & Leisure Club, responded to this review

Thank you for taking the time to write a review of your stay with us, we really do appreciate it. At present we have 14 rooms being refurbished as part of our ongoing refurbishment programme. We are also be having new carpets fitted to our Reception, Bar, Restaurant & all bedroom corridors in the main building along with a good... More

angus
Top Contributor
50 reviews 50 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

stayed here beginning of november for a couple of nights.the hotel is a 15 minute walk to the center or no more than 5 minutes in car.the room was ok apart from the radiator not working and the room probably suffering from damp by the window.tea and coffee in room and toiletries in the bathroom .the hotel has a nice... More

Was this review helpful? Yes
BenNevisManager, Manager at Ben Nevis Hotel & Leisure Club, responded to this review

Thank you for taking the time to write a review of your stay with us, we really do appreciate it. As you say we are having some work done on our rooms, 14 of them. This is part of our ongoing refurbishment programme. Apologies for the Steam Room not working, this was due to a part failure which has now... More

Iceland
Contributor
20 reviews 20 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Run down, real old, rock hard beds, no wifi, tv is old and really small. The hotel is in many buildings and no elevators, from the lobby it took me about 10 minutes to the room. Overall I hope I will never hit a hotel like this again.

Was this review helpful? Yes
BenNevisManager, Manager at Ben Nevis Hotel & Leisure Club, responded to this review

Thank you for taking the time to write a review of your stay with us, We are very disappointed that you did not have an enjoyable stay with us. At present we have 14 rooms being refurbished as part of our ongoing refurbishment programme. We are also be having new carpets fitted to our Reception, Bar, Restaurant & all bedroom... More

Aberdeenshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Looking forward to returning to Ben Nevis for our Xmas Break. Good food, good entertainment, good leisure facilities and friendly staff. Xmas day made special with lovely food and a visit from Santa!! Amazing value for money.

Was this review helpful? Yes 1
BenNevisManager, Manager at Ben Nevis Hotel & Leisure Club, responded to this review

Looking forward to welcoming you back to the Ben Nevis More

Paisley, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 21, 2014

We booked two 'superior' rooms at this hotel. Superior they were not! I wasn't expecting luxury but it was basic. Room itself was in another building which, given I had said my husband had severe walking difficulties, was difficult. THe rooms faced on to a very busy road and only single glazing so very noisy. THe bathroom - dirty grouting,... More

Was this review helpful? Yes 1
BenNevisManager, Manager at Ben Nevis Hotel & Leisure Club, responded to this review

We again offer our apologies for the water issues during your stay, which was caused by a washer on the hot water supply failing in the early hours of the morning which we reatced to as best as we could given the very early hour and had water off for the shortest lenght of time possible to allow us to... More

Auckland Region, New Zealand
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 14, 2014

This hotel has had some, perhaps spurious, negative reviews. People who book here should not expect The Ritz. OK, the Ben Nevis is not in the first flush of youth, perhaps some of the carpets are faded and some refurbishment wold be a good idea - but in terms of value for money, the Ben Nevis Hotel would be very... More

Was this review helpful? Yes
BenNevisManager, Manager at Ben Nevis Hotel & Leisure Club, responded to this review

Thank you for taking the time to write a review of your stay with us, we really do appreciate it. More

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Additional Information about Ben Nevis Hotel & Leisure Club

Address: North Rd, Fort William PH33 6TG, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Ben Nevis Hotel & Leisure Club 2*
Number of rooms: 119
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Also Known As:
Ben Nevis Hotel And Leisure Club
Ben Nevis Hotel & Leisure Club Fort William, Scotland

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