great location only a few minutes walk to centre of fort william, fabulous views over the loch, rooms a decent size and cleaned to my high standards daily. Food and drink an excellent variety . We were on a coach tour, with about three/four choices for every coarse and they sold a good selection of drinks. The staff at the... more

The hotel was booked with budget in mind for a group of us on a skiing trip to the Nevis Range near Fort William. As such we didn't have any great expectations and it lived up to these in the sense that it's a 2 star establishment. It's good value for money but not the Ritz! Check in was pleasant,... more

This is the sixth year running we've stayed here and yet again our trip was fantastic! All staff were as friendly as usual and the food was as good as always - the diets started when we got back! Our friends who travelled with us can't stop going on about it!! See you guys again in September......! more

This was our first holiday away from home at new year and it will not be our last. From arriving at the Cruachan hotel to leaving our every need was catered for, the food was superb, the staff were helpful and courtious, the hotel was spotless. I would recommend it to anyone. more

We arrived in Fort William on our Motorcycles and decided just to find somewhere when we got there. They were fully accomadating with our bikes, allowing us to lock them securely round the back. We were sorted out with rooms instantly even though they were up to the eyeballs with Germans and we were made to feel very welcome. The... more

Stayed in this hotel in September 2006. Its a bit old fashioned and dated - but this just added to its charm. Had a lovely room with a view over the lake, comfortable bed, good food and friendly staff. Tea/coffee making facilities in bedroom very welcome. No hairdryer in room but you can borrow one from reception. Town of Fort... more

Arrived late just in time for last food orders thought I was in a nursing home at first the whiole place is like a 1970's butlins holiday camp old style decor and even older people. Our room was above the kitchen and the language was filthier than Gordon Ramsey himself! Food presentation left a lot to be desired, quality below... more

Didn't stay here, just pop in for a meal & some entertainment. Super foods, friendly, good staff. Middle of the road scotti8sh music, lass fantastuic on the fiddle, accordian player okay, singer....well! more

my husband and i stayed at this hotel on a National Coaches Holiday. We had very good weather the whole five days, very unusual for this part of the country apparantly! We found the hotel to be slightly old fashioned and thought it could do with a bit of a refurbishment. A lift would be a great addition especially for... more