Stayed for three nights; very conveniently placed for touring area and town centre (short walk), with beautiful views over Loch Linnhe. Attentive and obliging staff; very good breakfasts (hot plates and as much toast and tea/coffee as desired). Having previously read tripadvisor reviews concerning questionable soundproofing, on arrival, I requested a room change to the top floor. Quickly accommodated with... More

I'm sorry that the hotel has issues with soundproofing as apart from that I enjoyed my stay. Obviously the hotel has been renovated, new carpet in my room. The room was fresh and very clean. Extra pillows and blankets if required. Staff seemed attentive and friendly. Unfortunately you could hear what was going on in the room above and through... More

Breakfast in the morning was good but a member of staff didn't inform someone within our group of how hot the plates were and the guest burnt their hand. The member of staff in question then preceeded to laugh and was seen visually laughing about it with the other waiting staff. ( Member of staff has dyed orange hair). Was... More

Stayed recently at the Cruachan, nice modern reception bar area. Dining room fine but a bit souless. Quite a trek to my room wandering through a few corriders, up and down stairs as no lift. there is a side back door that avoids some of this but you have to know its there. Room was basic hotel layout and equipment... More

It is a calm hotel, at the time we visited seemed not that occupied, and the view from our room was amazing, looking at that loch :). The breakfast was also nice. The staff was helpful to us regarding what can we do in Fort William for one afternoon and one morning. The bedroom was clean, however a little bit... More

The hotel has just been refurbished and the public rooms are a well done understated modern. The staff were friendly and attentive. The rooms were spotless. We'd definately visit again.

We stayed at the Cruachan Hotel from Friday 13th April to Monday 16th April. The hotel downstairs was clean and modern however, once you reached the first floor it was obviously dated. The rooms were clean but were small (room 133) the bed was a double and although I am not big my husband is and had difficulty fitting his... More

We stayed here for 1 night while up visiting friends that live in Fort William. The Hotel was just what we needed. A good budget hotel for £80 in Easter Week booked at the last min. the building itself was a traditional stone building in keeping with the surrounding area, On entering the building we could see that it looked... More

Good breakfast! Rooms are small though are clean. Good view from the hotel just by the shores. Excellent service and nice people.