We booked the Innseagan House Hotel over the internet through Active Hotels as it looked really nice and was positioned in a beautiful area, advertising 'clean and freshly decorated rooms'. It was our children's first time in Scotland so we wanted it to be special. The rooms we booked clearly had not been cleaned. Firstly, our children came to us... more

in fact i've stayed in better hostels! manager told our group he had just started and the old one had just been sacked. he spent the whole night boring us to tears about how wonderful he was and having a ball behind the bar! I felt sorry sorry for the few staff that appeared the the next day breakfast was... more

This is a fairly small hotel on the edge of Fort William with beautiful views. The most impressive thing about Innseagan was the warmth of the welcome we received. Everyone in the hotel was truly lovely and couldn't do enough for us. The service was relaxed, warm and genuine, not pushy in the slightest, they were the perfect hosts. The... more

Pleased to say I thoroughly enjoyed my two night stay over the last weekend in May. Found the staff most welcoming and good fun. Room had a tremendous view and the breakfast was excellent. I too, was up to climb Ben Nevis. Derwyn, the main man was eager to help with advice of where to go and what to do.... more

This hotel has great potential. The building has character. The lounge and bar are very comfortable. The staff are friendly. BUT we could not get any sleep until the noise from the bar had subsided at around 2.00am. Having walked up Ben Nevis that afternoon we were in need of a good night's sleep, but there is no door to... more

After reading some of the reviews, my partner and I were apprehensive to say the least about our stay. However, after spending a four night break at the hotel, we had nothing bad to say about the staff or the hotel. Darwyn Perry- Manager was most helpful and the rest of the staff appeared to be hardworking and committed. At... more

Very warm and friendly hotel,clean and comfortable, excellent food, charming staff especially the manager Darwyn Perry the service was 1st class and nothing was to much trouble,you were made to feel welcome and i will be returning to this hotel in the near future, may i say a big thank you to all concerned and look forward to meeting you... more

We were welcomed very warmly, by the front desk staff, and this was continued for our whole stay by the rest of the innseagan staff team. The rooms were comfortable and well decorated, with a nice selection of biscuetes and tea etc. The parking was great, with plenty of spaces. Thanks for a freindly stay! Outdoor Academy more

Room was cheaply decorated and dated. Windows dirty and in need of replacing. Few minutes drive to town and had off road parking, but the room really let the place down. On the budget that we stayed there for, and comparing the same price we paid at other places we stayed during our Scotland trip, this was low standard. more