The location is very good, arrive by train and the hotel is nice and close, the hotel is ok, and there are some nice rooms. The lift is extremely small, and can barely take two people, a fellow guest from Germany was amazed by how small it was, and therefore you may need to wait at busy times. We had... More

We enjoyed the meal we had in the Hotel's restaurant (although we weren't residents). The Cullen Skink -haddock, potato and leek soup served in a bread bowl- was absolutely delicious. It's a real 'must try'. I can also highly recommend the Chicken Caesar Salad. the service was good too and the staff very friendly.

We arrived in a rain storm but that didn't dampen the staff's hospitality. Our room was rather compact for the two of us and two pieces of luggage you but very, very clean and neat. The lounges were inviting and cozy. The food was good...in fact, probably one of the better trad breakfats we had in our two weeks in... More

We stayed 3 nights before setting off on the Great Glen Way walk to Inverness The staff was very accommodating the included Scottish breakfast delicious The rooms are not large but very comfortable The location is excellent in the center of town near all conveniences

This is a great hotel, in a great location. Short walk from the Loch, the train station and the main shopping area. Breakfasts are amazing, with every kind of food on offer from fresh fruit, nuts and yohurt to cooked local produce i.e. bacon and local sausages etc. Very comfortable beds and free Wi-fi available in the reception area. Staff... More

I probably reviewed this hotel before, cos we have stayed here in the past .. this time I thought it was noticeable how friendly and outgoing the staff were. I don't know if there have been some changes there, perhaps more training or other interventions but I thought it was a pleasure to interact with the staff in all parts... More

Stayed here in April 2012 a last minute stay due to a family illness however that aside I have to say that our stay was really comfortable. We arrived back late after being at the hospital most of the day and it was not a problem for the night porter to bring us drinks when needed and we had a... More

stayed at the alexandra with 7 friends for 3 nights and enjoyed it immensly, the staff were first class,the rooms were kept very clean yes there may be only 5 tv channels but we wer,nt there to watch tv the meals were excellent and plentifull,the bar and other public rooms are kept to a very high standard and again the... More

Arrived on the spur of the moment and were able to book into this hotel. The staff were first rate, the room was very spacious and the bathroom was first class. The view was perfect but the room was cold. We did not have an evening meal in the hotel but we ate a superb breakfast in the dining room... More