We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Fort William hotels

Alexandra Hotel

3.0 of 5 Hotel   |   The Parade, Fort William PH33 6AZ, Scotland
Hotel amenities
Save Saved
You added Alexandra Hotel to your Saves list
Alexandra Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
71%
Ranked #10 of 20 hotels in Fort William
A recent review
3 of 5 stars reviewed yesterday
Llohia London, United Kingdom
  • Overview
  • Reviews (436)
  • Photos (74)
  • Amenities
  • Q&A
  • Room tips (103)
  • Location
  • More
Write a Review

436 people have reviewed this hotel

Traveler rating
    101
    202
    83
    28
    22
See reviews for
70
174
35
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Nice hotel, very well located, good breakfast , close to train station, superstore and high street. No WiFi in the room. Rooms are dated and average though clean. Not worth 125 pounds a night. There are better value B&B available. Don't mind staying there if there are no other option.

Was this review helpful? Yes
Derry, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Nice hotel with friendly helpful staff. A homely relaxed atmosphere. Breakfast was excellent and restaurant good too. In a great location central to shops trains buses. Great base for a trip up ben nevis.

Was this review helpful? Yes
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you, Gerry, for your comments. We hope that you had a great trip up Ben Nevis. More

Aberdeen, United Kingdom
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed on a recent weekend visit with some Friends. The hotel is situated right in the centre of FT William and offers a great location to get out and explore. Adequate parking is also available despite its town centre location. The hotel was slightly old fashioned in its décor and appearance but perhaps added to the charm of the place.... More

Was this review helpful? Yes
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you for taking time out to write a review. We are in the process of upgrading the décor through our refurbishment program, but as you mentioned we will still keep the old world charm. More

Dundee, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 1 week ago

i went there tuesday the 15 th of july 2014 and went into bar.although staff were going about i waited five minutes to be served and ordered two drinks and enquired as to wether they just did bar snacks or meals as well.blonde haired bar assistant said just snacks then said oh no we have a full menu i said... More

Was this review helpful? Yes 2
Chris V, Manager at Alexandra Hotel, responded to this review

I do most sincerely apologise for the extremely bad service that you received from our bar staff, and believe me I will make sure that this sort of thing does not happen again. I do, however, thank you very much for brining your experience to my attention, as through feedback such as yours will only help us improve our service... More

jarrow
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

Only used the restaurant. The food was ok (wife's chicken was tasteless) however the service was so slow it was unreal. It wasn't particularly busy so there was no excuse. We waited ages for our plates to be cleared then ages again for the desert menu. Wouldn't dine here again.

Was this review helpful? Yes 1
Chris V, Manager at Alexandra Hotel, responded to this review

Firstly please let me apologise for your experience in the restaurant, I do agree with you in that there is no excuse, and I have already dealt with the issue of your waiting for service, it will not happen again, I am just sorry that it has been your experience. It is through such feedback such as yours that I... More

Hemel Hempstead, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at Alexandra Hotel for a weekend climbing Ben Nevis. Lovely old building, friendly staff and comfortable room. It was also immaculately clean with attention to detail. It's your standard kind of hotel but does what it does very well and would definitely stay there again.

Was this review helpful? Yes 1
Chris V, Manager at Alexandra Hotel, responded to this review

Thank you Stephen, for your kind comments, we appreciate the feedback More

Reading, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My tea was served cold at breakfast, and no one apologised!. Good hot showers, rooms dated. For me this hotel did not offer as good value for money as the 2 star stayed at the following night, that included a sea view.

Was this review helpful? Yes 1
Scotland
Top Contributor
66 reviews 66 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights, reception staff friendly and helpful. Room was ok, a bit tired looking but had everything I needed. Dinner was fine, reasonable choice. Breakfast was really good, help yourself buffet.

Was this review helpful? Yes
Colchester, England, United Kingdom
Top Contributor
51 reviews 51 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A discount card at our guest house tipped us off about the restaurant at the Alexandra Hotel. The hotel car park was full, but we found a space at the public car park opposite without any problem. The restaurant had a slightly dated feel to it, but that actually worked in its favour. We were sat at a booth and... More

Was this review helpful? Yes 1
Perth, Australia
Top Contributor
72 reviews 72 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The reason we stayed here was because it was convenient to the train station for the steam train trip. This hotel suffers from what I call old building syndrome. By that I mean because its old it has wooden floors and walls, the building moans and groans and if someone moves, closes a doors on any floors around you, you... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Alexandra Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Alexandra Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Alexandra Hotel

Address: The Parade, Fort William PH33 6AZ, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Alexandra Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Booking.com, Expedia, Priceline, Tingo, Otel, BookingOdigeoWL and Venere so you can book your Alexandra Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Alexandra Hotel Fort William, Scotland

74 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (75)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (17)
Viewed
Bathroom (7)
Viewed
View from room (5)
Viewed
Dining (3)
Viewed
Other (21)

Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
As Traditional Nineteenth-century Hotel, The Alex, as it is known locally, has been an iconic feature of Fort William for the past 125 years. Situated in the town centre the hotel is minutes away from the High Street, Bus and Train Station and Pier. With a welcoming staff team,good freshly made food and clean rooms, the Alexandra Hotel offers you a home from home experience with an old world charm ... more   less 
Number of rooms
97

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer