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Alexandra Hotel

The Parade, Fort William PH33 6AZ, Scotland
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Alexandra Hotel
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Alexandra Hotel
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531 reviews from our community

Traveler rating
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    105
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fife, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

stayed her on saturday 21st March was booked in to Glencoe for Sunday and Monday and decided at the last minute to travel up on the Saturday ,glad we did booked on the Friday for to stay Saturday .Staff were friendly room very nice no view was looking out onto the church .Really enjoued breakfast great choice and didnt have... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

We did not book in advance, and Alexandra was the 5th place offering room at reasonable price, when we were almost giving up. Though it has good location. Reception staff was new but little patience resulted well and they became nice. Restaurant staff (our server was Michael, he was really helpful and even recognised our nationality :) ) was very... More 

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Portland, Oregon
Top Contributor
92 reviews 92 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Nice that we could walk to the station within a couple minutes to catch our train. Loved the exterior and surrounding area, and found the lobby, although small, quite quaint. Breakfast was bountiful, although we were confused on what to do, fell out of the loop and were ignored by the breakfast manager. Rooms were small and overstuffed with furniture.... More 

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Chris V, Manager at Alexandra Hotel, responded to this review

We generally have a very happy and welcoming staff team, so for you to have been let down by one, let alone two members of our team, is quite unacceptable, and for this please let me express my sincere apologies to you for your experience. I have been appraised of what happened during your visit, and although a rare occurrence... More 

Ormskirk, United Kingdom
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

All the staff were exceptionally helpful and nice, and the night porter is a really jolly chap! As i had read in other reviews, the hotel really is in need of a makeover, with the lift interior looking dated and the carpet in the main relaxing area downstairs actually being split and thread-bare in the middle! For what is otherwise... More 

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Chris V, Manager at Alexandra Hotel, responded to this review

Thank you very much for your kind words about our staff team. With regard to your comments about a makeover we appreciate the points you have raised and are addressing them though our ongoing refurbishment program. Thank you for your feedback. More 

Scotland, United Kingdom
Contributor
15 reviews 15 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We enjoyed a two night stay in rather dreich weather! I thought the hotel was attractive but in need of updating slightly - the bedroom was on the smallish side but all clean and the hotel served up a great breakfast with plenty of choice. The staff were helpful and pleasant. I would stay again but not for what we... More 

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Chris V, Manager at Alexandra Hotel, responded to this review

Thank you very much for your comments. As the Alexandra Hotel is a large hotel we do have a refurbishment program where rooms and public areas are upgraded continuously year on year. More 

Northwest England UK
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We make many trips to the Scottish Highlands and we love the comfort of this hotel. It's not a trendy, glitzy place;more like a huggy blanket that wraps itself around you. It blends in well with the local area and is a traditional style hotel which is ideally located close by to Glen Nevis, where the walks up Ben Nevis... More 

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Chris V, Manager at Alexandra Hotel, responded to this review

Thank you for your feedback, it is greatly appreciated. More 

Stirling
Contributor
18 reviews 18 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my my wife's and my first visit to Fort William. I chose this hotel as part of a deal and it's location. When I stay at a hotel I look for a clean and comfortable room, and good food. On all these the Alexandra get pass marks. The reception staff were very friendly and pleasant, the meals were... More 

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Chris V, Manager at Alexandra Hotel, responded to this review

Thank you very much for your kind words, we look forward to your next visit More 

Glasgow
Top Contributor
83 reviews 83 reviews
22 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel based on lacation and price so wasn't expecting too much but was suprised. The check in was warm and friendly and I was given a room on the first floor. The room itself was large, comfortable and clean with a nice double bed which was a nice touch as it was just a single I had... More 

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Chris V, Manager at Alexandra Hotel, responded to this review

Thank you, Ross, for your feedback, it is greatly appreciated. More 

Dunoon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just back from a week-end stay on a 2night bbem deal on arrival there was a lovely bottle sparkly wine in the room for my partners birthday nice touch the whole stay was great value for the money, had a lovely three course meal and the breakfast had every thing you could wish for, staff were friendly and helpful only... More 

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Chris V, Manager at Alexandra Hotel, responded to this review

Thank you for taking time out to post a review, we appreciate your comments. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Visited the food stop quite a lot and one of my favourite places to eat in fort William I always have the spicy Cajun chicken And my partner the balmoral chicken but always have pepper sauce instead and no price difference and the staff are always pleasant

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Chris V, Manager at Alexandra Hotel, responded to this review

Thank you for your kind words, and we look forward to hosting you for years to come. More 

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