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All 20 Fort William hotels

Alexandra Hotel

3.0 of 5 Hotel   |   The Parade, Fort William PH33 6AZ, Scotland
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Alexandra Hotel
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Ranked #10 of 20 hotels in Fort William
A recent review
4 of 5 stars reviewed 4 days ago
Gerry D Derry, United Kingdom
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435 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
Derry, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel with friendly helpful staff. A homely relaxed atmosphere. Breakfast was excellent and restaurant good too. In a great location central to shops trains buses. Great base for a trip up ben nevis.

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Chris V, Manager at Alexandra Hotel, responded to this review

Thank you, Gerry, for your comments. We hope that you had a great trip up Ben Nevis. More

Aberdeen, United Kingdom
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed on a recent weekend visit with some Friends. The hotel is situated right in the centre of FT William and offers a great location to get out and explore. Adequate parking is also available despite its town centre location. The hotel was slightly old fashioned in its décor and appearance but perhaps added to the charm of the place.... More

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Chris V, Manager at Alexandra Hotel, responded to this review

Thank you for taking time out to write a review. We are in the process of upgrading the décor through our refurbishment program, but as you mentioned we will still keep the old world charm. More

Dundee, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

i went there tuesday the 15 th of july 2014 and went into bar.although staff were going about i waited five minutes to be served and ordered two drinks and enquired as to wether they just did bar snacks or meals as well.blonde haired bar assistant said just snacks then said oh no we have a full menu i said... More

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Chris V, Manager at Alexandra Hotel, responded to this review

I do most sincerely apologise for the extremely bad service that you received from our bar staff, and believe me I will make sure that this sort of thing does not happen again. I do, however, thank you very much for brining your experience to my attention, as through feedback such as yours will only help us improve our service... More

Senior Contributor
41 reviews 41 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

Only used the restaurant. The food was ok (wife's chicken was tasteless) however the service was so slow it was unreal. It wasn't particularly busy so there was no excuse. We waited ages for our plates to be cleared then ages again for the desert menu. Wouldn't dine here again.

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Chris V, Manager at Alexandra Hotel, responded to this review

Firstly please let me apologise for your experience in the restaurant, I do agree with you in that there is no excuse, and I have already dealt with the issue of your waiting for service, it will not happen again, I am just sorry that it has been your experience. It is through such feedback such as yours that I... More

Hemel Hempstead, United Kingdom
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at Alexandra Hotel for a weekend climbing Ben Nevis. Lovely old building, friendly staff and comfortable room. It was also immaculately clean with attention to detail. It's your standard kind of hotel but does what it does very well and would definitely stay there again.

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Chris V, Manager at Alexandra Hotel, responded to this review

Thank you Stephen, for your kind comments, we appreciate the feedback More

Reading, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My tea was served cold at breakfast, and no one apologised!. Good hot showers, rooms dated. For me this hotel did not offer as good value for money as the 2 star stayed at the following night, that included a sea view.

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Top Contributor
66 reviews 66 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights, reception staff friendly and helpful. Room was ok, a bit tired looking but had everything I needed. Dinner was fine, reasonable choice. Breakfast was really good, help yourself buffet.

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Colchester, England, United Kingdom
Top Contributor
51 reviews 51 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A discount card at our guest house tipped us off about the restaurant at the Alexandra Hotel. The hotel car park was full, but we found a space at the public car park opposite without any problem. The restaurant had a slightly dated feel to it, but that actually worked in its favour. We were sat at a booth and... More

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Perth, Australia
Top Contributor
72 reviews 72 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The reason we stayed here was because it was convenient to the train station for the steam train trip. This hotel suffers from what I call old building syndrome. By that I mean because its old it has wooden floors and walls, the building moans and groans and if someone moves, closes a doors on any floors around you, you... More

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A very nice hotel a minutes walk from the town centre. The room had no view but it was only for sleeping in anyway. The staff were kind enough to allow us to use the parking facilities before and after check-in and check-out times to allow us more time in Fort William. The buffet breakfast was fantastic with Stornoway black... More

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Additional Information about Alexandra Hotel

Address: The Parade, Fort William PH33 6AZ, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Alexandra Hotel 3*
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Also Known As:
Alexandra Hotel Fort William, Scotland

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Hotel & grounds (17)
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Dining (3)
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Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
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Official Description (provided by the hotel)
As Traditional Nineteenth-century Hotel, The Alex, as it is known locally, has been an iconic feature of Fort William for the past 125 years. Situated in the town centre the hotel is minutes away from the High Street, Bus and Train Station and Pier. With a welcoming staff team,good freshly made food and clean rooms, the Alexandra Hotel offers you a home from home experience with an old world charm ... more   less 
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