First room small dingy dirty, lamp missing and light fitting hanging out of bulkhead, damp on wall and smelt damp, view of alley way with bins in. Second room bit bigger no damp, toilet - dirty bits of ?? left in pan yellow mark on seat and black hair under seat. Sticky coffee on dressing table and badly stained cushions... more

Just back from an Easter Break spent in Fortwilliam and Dunoon and i have to say i'm missing all the pampering already. My husband started our long Easter break with two nights in Fortwilliam then continued another 2 nights in Dunoon. Firstly, we arrived quite late on thursday and the bar staffed kindly brought us coffee whilst checking in. Once... more

This hotel is top notch and good value for money. It's stylish and spotless and in a good location. All of the frontline staff are really genuine, helpful and friendly My wife and I stayed here for two night of our belated honeymoon trip to Scotland After checking in and entering our room we had a bottle of wine waiting... more

This is a nice clean hotel in the centre of town. We booked this before we saw the comments on tripadvisor. After reading the reviews we nearly cancelled the booking. I am glad we didn't. The hotel staff were very friendly and the place has a nice atmosphere. The staff went out of their way to help us a couple... more

Stayed here one night, The Hotel looked very nice. My room was very clean. The Hotel looked like it had been refurbished, everything looked new. Staff were very friendly, breakfast was excellent. Location excellen (town centre). No lift in the Hotel. Stayed in 3 different Hotels while in Scotland, This was the best and the cheapest. more

We stayed at two B&B's and at the Imperial for one night because the good B&B's were full. I know Fort William well as I often work in the area. Generally the top end B&B's offer ten times the experience for the same money as any of the hotels in town. The Imperial has a clean lobby and some of... more

this hotel is in a great location many negitive coments have been written about this hotel, i decided to go and stay there anyway on arriving the staff were very polite the first room i was given i was not happy i told the staff about this while i had a drink they changed all my bags over to a... more

After a slip up with our booking agent the staff at the Imperial Hotel could not have been any more helpful. Rooms were excellent, very clean, and with tea, coffee and biscuits provided. Meals were delicious and service in the dining room excellent. All staff were friendly and efficient but a special thank you must go to Alok and Prashant... more

We arrived at Fort William to stay at the Imperial Hotel. The hotel foyer,bar looked lovely. I had booked this for three of our friends, and myself and I was glad to see that I had booked a winner. We we very disappointed after we left the foyer area to our rooms. The house keepers were still cleaning our rooms,... more