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All 21 Fort William hotels

BEST WESTERN Imperial Hotel

3.0 of 5 Hotel   |   Fraser Square, Fort William PH33 6DW, Scotland
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Ranked #14 of 21 hotels in Fort William
A recent review
5 of 5 stars reviewed yesterday
irenemck Dundee, United Kingdom
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364 people have reviewed this hotel

Traveler rating
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    78
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Dundee, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed here with my husband for 3 days last weekend. Anyone who has read some of the bad reviews about this hotel, please ignore them!! All of the staff were very welcoming from arrival to departure. Our room was spotlessly clean and more than adequate for our needs. The reception, restaurant, bar and public toilets were also very clean. We... More

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Stonehaven, Scotland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Stayed here over the weekend with friends, wasn't the best place to stay noise from the street was dreadful with the night club at the rear of the hotel (avoid a room at the back of the hotel if possible) Clean rooms good staff. Restaurant Food wasn't very nice in the evening. Not suitable for disabled people as there's no... More

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Montreal, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at the Best Western Imperial for one night in April. The hotel is very central and the free parking was very appreciated. We had a great view of the harbour from our room. Fort William's high street is a minute's walk away providing good shopping and food. The reception was very nice and helpful. The... More

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Preston, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Thoroughly enjoyed our stay at the Imperial in Fort William, only possible issue which didn't affect us was parking. During busy periods this could cause a problem. Staff, rooms, service all first rate and would definitely choose this hotel again.

Review collected in partnership with Best Western GB

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Imperial H, General Manager at BEST WESTERN Imperial Hotel, responded to this review

Dear Guest, Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience. We endeavour to give to all our valued guests’ excellent standards. We will... More

Paisley, Scotland, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room at the price we paid - good value for money Breakfast - standard, good service, nice views from the breakfast room in the morning. Two night NO SLEEP, not due to anything the hotel did, other than being right beside a night club. As we where in Fort William for snow sports, our aim was not to get drunk... More

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Imperial H, General Manager at BEST WESTERN Imperial Hotel, responded to this review

Dear Guest, Thank you for submitting your concern with regards to your recent stay at Best Western Imperial hotel. We strive in providing best possible services to each of our guests so that they can enjoy their stay at our establishments we have taken your observations into considerations and we will do our best in using this feedback as an... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got to Fort William, tired and cold, to be greeted by a very friendly receptionist. We had the Imperial room, which was huge, with a four poster bed and a large bathroom, complete with jacuzzi bath. We ate in the bar and had a very tasty curry and the breakfast was very nice, and included in the price of... More

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Imperial H, General Manager at BEST WESTERN Imperial Hotel, responded to this review

Dear Guest, Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience. We endeavour to give to all our valued guests’ excellent standards. We will... More

Paisley, Scotland, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Ideal location for walking as this Hotel is located in the centre of Oban so plenty of shops and pubs so no taxis required. This Hotel is good value for money and is close to the Nevis Range for skiing will definitely return.

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Farmington
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here the other just stopping in off of the road. We had drove in from Inverness and the Isle of Skye while touring Scotland. The room was the imperial Suite and it was done very nicely. The bed and pillows left something to be desired at £180. I don't get the no wash cloth, or face cloth as they... More

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Imperial H, General Manager at BEST WESTERN Imperial Hotel, responded to this review

Dear Guest, Thank you for submitting your concern with regards to your recent stay at Best Western Imperial hotel and we offer you our sincere apologies that we couldn't meet your expectations. We strive in providing best possible services to each of our guests so that they can enjoy their stay at our establishments we have taken your observations into... More

Ormiston
Top Contributor
58 reviews 58 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights. My wife struggled to get out of bed on her side as bed jammed against wall. Bathroom had shower only which was in dis-repair. Door off hinges, cover missing from shower control, damp patches on wall, etc. Bar area shut around 10:00pm. Limited parking and resulted in parking some way off. Probably try elsewhere if going... More

Was this review helpful? Yes 1
Imperial H, General Manager at BEST WESTERN Imperial Hotel, responded to this review

Dear Guest, Thank you for submitting your concern with regards to your recent stay at Best Western Imperial hotel and we offer you our sincere apologies that we couldn't meet your expectations. We strive in providing best possible services to each of our guests so that they can enjoy their stay at our establishments we have taken your observations into... More

Wakefield, United Kingdom
Top Contributor
50 reviews 50 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I became a fan of Best Western on a U.S. road trip that I took with an American friend. She taught me that they delivered a reliable standard of cleanliness and comfort and a free breakfast all for a good value price. Since then I have stayed in several U.K. Best Westerns, and all I can say is that they... More

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Imperial H, General Manager at BEST WESTERN Imperial Hotel, responded to this review

Dear Guest, Many thanks for taking the time to provide your comments following your stay at our hotel. We apologise that your experience was not to your expectations on this first occasion that you chose to stay with us. We are pleased to advise that since your stay, we have considerably improved on the matters you have referred to and... More

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Additional Information about BEST WESTERN Imperial Hotel

Also Known As:
Best Western Fort William
Fort William Best Western
BEST WESTERN Imperial Hotel Fort William, Scotland
Address: Fraser Square, Fort William PH33 6DW, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Amenities:
Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #14 of 21 hotels in Fort William
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Imperial Hotel 3*
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