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BEST WESTERN Imperial Hotel

Fraser Square, Fort William PH33 6DW, Scotland
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BEST WESTERN Imperial Hotel
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BEST WESTERN Imperial Hotel
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435 reviews from our community

Traveler rating
    122
    123
    89
    55
    46
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35
203
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46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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1 review
5 of 5 stars NEW via mobile

Very nice hotel with amazing views right in the City centre of fort william. Best thing about hotel is its staff all are amazing manager himself was very helpful they all make you feel special. Room was very good with very good bath and breakfast was amazing. Will be back soon only issue was rooms can be bit noisy during... More 

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Scotland
Contributor
20 reviews 20 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night on DB&B basis. Check in was easy, met with polite staff who sorted out the admin as quick as can be sorted. Room was No28 on top floor, good room to get as its at the end of the corridor and nice and quiet. Room was very comfortable and clean even with a view of the... More 

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The most disgusting Hotel I have stayed in!! Horrible smelly staff, very rude and unwelcoming.. Dirty Hotel throughout. Dirty Carpets... Very Very noisy - Every time someone used the Bathroom you could hear he very loud water pipes - even if it wasn't your Bathroom. God help any person who would choose to stay here!! Best Western in this Hotel... More 

Was this review helpful? Yes 2
Halifax, England, United Kingdom
Top Contributor
52 reviews 52 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

the hotel is located very close to fort william train station; with very short walk and almost in the town centre; so there are many restaurant and shops in very close proximity ; the hotel is almost facing towards the lake; and from most of the upper floor rooms you can have view of the lake; Fort william is very... More 

Was this review helpful? Yes 1
Imperial H, General Manager at BEST WESTERN Imperial Hotel, responded to this review

Dear Valued Guest, We are absolutely delighted by your wonderful review of our hotel. Thank you so much for your very positive feedback about the exceptional customer service of staff, and the great food at our hotel. Your review has been truly motivational for the management and the team who really feel positive when their efforts are recognised by valued... More 

Edinburgh
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 19, 2015

We got a fantastic deal to stay here in January for two nights. Although the hotel itself is not a five star establishment, the staff were superb and the service was faultless. On arrival I was made to feel extremely welcome by the helpful receptionist who informed me we'd been upgraded to the honeymoon suite (and we were paying peanuts... More 

Was this review helpful? Yes 2
Imperial H, General Manager at BEST WESTERN Imperial Hotel, responded to this review

Dear Valued Guest, We are absolutely delighted by your wonderful review of our hotel. Thank you so much for your very positive feedback about the exceptional customer service of staff, and the great food at our hotel. Your review has been truly motivational for the management and the team who really feel positive when their efforts are recognised by valued... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 8, 2015 via mobile

Came here 4 the new year celebrations and stayed in this hotel. Hotel is lovely and clean and room was spotless, the bed was so comfortable i didnt want to leave it lol. This hotel locks its doors at 11 however u r given a code 2 get in if u r wanting to stay out later like me and... More 

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2 reviews
5 of 5 stars Reviewed December 15, 2014

Stayed here mid December, cold wet windy but so comfy in hotel and rooms. Efficient housekeeping, friendly professional staff where nothing is too much trouble and everything done with a smile. Excellent value for money, free parking on site is a bonus, and just a step out to high street leading to train journeys, museum visit, gallery shopping, shoe shopping!... More 

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Durham, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 8, 2014

We stayed here October 14, 2 nights dinner B&B. Food excellent. All staff very helpful and friendly. This visit was spur of the moment and really good. Room was spacious however at the front of hotel opposite Royal Mail depot so a little noisy early morning but not too distracting and did not detract from our overall visit. We caught... More 

Was this review helpful? Yes 1
Hermanus, South Africa
Top Contributor
61 reviews 61 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 2, 2014

Arriving on the train on a cold and wet evening this hotel is easy walking distance from the station. Lovely warm welcome from the staff with efficient check in. The room was small but very comfortable with everything one needed for an enjoyable stay. Breakfast with gluten free toast was a surprise in this smallish town. I would recommend this... More 

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Additional Information about BEST WESTERN Imperial Hotel

Address: Fraser Square, Fort William PH33 6DW, Scotland
Phone Number:
Location: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Price Range (Based on Average Rates): $
Number of rooms: 35
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Also Known As:
Best Western Fort William
Fort William Best Western
BEST WESTERN Imperial Hotel Fort William, Scotland

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