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BEST WESTERN Imperial Hotel

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Fraser Square, Fort William PH33 6DW, Scotland
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BEST WESTERN Imperial Hotel
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BEST WESTERN Imperial Hotel
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457 reviews from our community

Traveler rating
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    97
    56
    47
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36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Group of 4 hungry travellers met by warm friendly receptionists who informed us that we were just in time for a hearty evening meal. Scoffed down with a local brew just ideal. Warm comfortable rooms spotless en-suite. Guys next door were equally impressed. Very satisfactory, one problem bar closes early and you are required to leave otherwise excellent. Lovely for... More 

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3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I feel like there are many better places you can find in the area for the money. Upon check in we were greeted by a gang of bikers in the lobby that were already drinking heavily in the early afternoon. The room was older and musty, the windows leaked. After a long day of touring the countryside in the cold... More 

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Travelers are raving about these Fort William hotels

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Restaurant 100% Staff was great very pleasant and helpful highly recommended. Had a bar meal steak pie. Prices was very reasonable. A weekend trip but sorry we missed the first day in this hotel highly recommended

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Saturday 25th April we arrived at the hotel and were quickly booked into our rooms without any problems. We were a group of 20 tired people after a 3 peaks challenge and found the rooms large and well equipped. Dinner was served at 7pm and was very good. The location was great 5-10 mins from Ben Nevis and a 5minute... More 

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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed April 22, 2015

The only window of room 6 looks out on a narrow noisy ventilation shaft and the carpet and furnishings are worn, sad and far from clean. But the entirely foreign staff are delightful, and the restaurant has an excellent menu, and is very good value for money. There are substantially better hotels in Fort William and much better B&Bs at... More 

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Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 15, 2015

The bathroom was freezing! We couldn't have a shower on the day we left because of the cold. We were on the first floor facing the carpark. When I complained I was told that it's cold because it has two outside walls!! So does my bathroom at home but it's warm enough to shower in. We stayed two nights and... More 

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Glasgow, United Kingdom
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 9, 2015

I stayed in a lovely Best Western last week so was hoping that my stay in other one albeit in a different city would live up to the excellent Best Western reputation...after all wih a name like the Imperial Hotel you couldnt go wrong could you? As usual I couldn't fault the staff - very friendly and willing to please... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 9, 2015

This was a small but clean, neat and most of all friendly and warm environment. We didn't need a massive place because it was only an overnight stay for skiing. An awesome buffet breakfast was included in the very reasonable nightly rate. I would definitely recommend it to others - more pros than cons....my only real negative was the tv... More 

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Poole, United Kingdom
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 7, 2015

The hotel was very cozy with a moderately comfortable bar but a beautifully comfortable bed, room and lounge. It was warm in the dead of winter, friendly and incredibly efficient at retrieving and posting my lost iPhone! The food was OK, although the restaurant lacked a bit of atmosphere. Breakfast was excellent and, again, the staff so friendly. Some of... More 

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