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All 34 Inverness hotels

Rocpool Reserve hotel & Chez Roux

5.0 of 5 Boutique Hotel   |   14 Culduthel Road, Inverness IV2 4AG, Scotland (Formerly Culduthel Lodge)
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Rocpool Reserve hotel & Chez Roux
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Ranked #4 of 34 Hotels in Inverness
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Cherie F Lawrence, New York
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374 reviews from our community

Traveler rating
    270
    59
    26
    13
    6
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27
247
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14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Lawrence, New York
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We were greeted by Lewis, the assistant manager, upon arrival and he showed us to our room. The room was gorgeous and very spacious. When we first entered our room, the bathroom (which was spa-like with a separate bath and shower) and wardrobe were on that level. When we walked up a few steps, we had a beautiful and spacious... More

Was this review helpful? Yes 2
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you so much for taking the time to share such a positive review with the Tripadvisor community. I am so happy that you enjoyed your stay to the extent that you have and with only managing to stay one night on this occasion, we can perhaps hope to have you back in the near future for a... More

Glasgow
1 review
3 of 5 stars Reviewed 2 weeks ago

Friendly staff, comfortable room, good food. But all beginning to feel a bit dated and tired, especially outside areas. Definitely feels more 4star than 5 star and not particularly good value for money.

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Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you very much for taking the time to share your thoughts on your recent Rocpool Reserve experience. I am saddened to read that you found your visit with us so underwhelming and that you felt the value for money wasn't good. There are many important factors that we feel are necessities to ensuring that our guests have... More

Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for two nights with dinner one night a really great experience management very attentive, staff really friendly and professional special mention for Alaistair & Sam who are top rate in the bar, at breakfast & dinner!, Rocpool would be our first choice for a return visit to Inverness.

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Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you so much for taking the time to share your experience of Rocpool Reserve I am very privileged to work along side a dedicated team that have the similar goal as myself and that being to offer a high level of service throughout the Hotel from start to finish and one that will ultimately leave you wanting... More

DC
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place was great, but I just don't see it as a 5 star hotel, and I have stayed in quite a few of them. It may be the best in Inverness, but that alone doesn't make it a 5 star hotel. The location was excellent, very close to the high street downtown. Inverness is not a bustling city by... More

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Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for taking the time to review your recent visit to Rocpool Reserve and Chez Roux. As well as receiving many comments for what we do correctly in the Hotel and Restaurant, we also appreciate information regarding the areas we didn't or the areas that can be improved slightly. With the help of your review, I will... More

Washington DC, District of Columbia
Top Contributor
51 reviews 51 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for only one night for a quick stop in Inverness and I loved the small, elegant feel of this hotel. From the moment you check in, everything is 5 star all the way. The room is excellent and very comfortable. Large, with lots of space we immediately made ourselves comfortable. The special part of this hotel is... More

Was this review helpful? Yes 1
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for choosing to stay at Rocpool Reserve and chez Roux for your quick stop off in Inverness. It is always very welcome to read that a guest has enjoyed their time with us as much as you seemed to have done. For all guests, we wish to strive for excellence throughout the Hotel and Restaurant as... More

Thurso
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Went here for a meal one evening after having it recommended to us and wow! Absolutely blown away by service we had. Bonnie young lassie called Sam made sure everything we wanted was perfect. Couldn't ask for more - everything cooked to absolute bliss and the wine selection was awesome. Shame about the location but most made of what they... More

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Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for your kind words regarding your recent dinning experience at Rocpool Reserve and Chez Roux. I am fortunate enough to have a very dedicated team to assist me in ensuring that the experience received is of the highest quality. Sam will be delighted with your generous words and I look forward to sharing them with her.... More

Aberdeen, Scotland
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here for a special anniversary and was gutted we could only have one night here! Everything was special about this place, but most of all the room. We had booked room 5 and although a minor issue caused some confusion after booking, everything was resolved quickly by the staff and we were checked in in... More

Was this review helpful? Yes 1
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you very much for your kind words and I send my apologies that you were unable to stay more than just the one night. You are of course very welcome to make a return visit and I hope that if you do, we are able to recreate similar standards for you to enjoy. Thank you once again.... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

outside and grounds are the only reason for 4/5 underwhelming. central location is good assuming you make there on the M9 in one peace.. rooms well spec'd presented, staff more than helpfull, bordering on to attentive for my liking, food is the star here, pick anything, eat, smile, yummy.... lacks the knock out punch of the larger 5* simply on... More

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Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for taking the time to share a review with regards to your recent stay at Rocpool Reserve and Chez Roux. There are many important factors for us to achieve when trying to ensure a memorable stay is had at Rocpool Reserve and one would be that guests feel they had received value for money. I am... More

Stewarton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 3, 2014 via mobile

What a great place! Staff were fantastic - very attentive and friendly. It's not often I've been met at my car on arrival - nice touch. Room was awesome. We stayed in room 5, which we recommend as the best room. Very stylish with a hot tub on the balcony. Beds turned down every night, reservations made, breakfast cooked to... More

Was this review helpful? Yes 1
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you so much for the wonderful review of your experience at Rocpool Reserve and Chez Roux. We strive for perfection in all areas of the Hotel and I am so happy that you were to enjoy your time here as much as you did. It would be a pleasure to welcome you back to Rocpool Reserve in... More

Lambertville, New Jersey, United States
Top Contributor
114 reviews 114 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 2, 2014

We spent one night here in a comfortable "HIP" room, which was tastefully and comfortably furnished. The staff was friendly and the location convenient, though not in walking distance to anywhere of interest. While on a main street, traffic quieted considerably by nightfall.

Was this review helpful? Yes
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for deciding to share your experience with the Tripadvisor community. Your review is very much appreciated and I am so happy to read that you enjoyed the high standard of finish in your room and which we have throughout the Hotel. I hope to be able to welcome you back in the not too distant future.... More

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Additional Information about Rocpool Reserve hotel & Chez Roux

Address: 14 Culduthel Road, Inverness IV2 4AG, Scotland (Formerly Culduthel Lodge)
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Rocpool Reserve hotel & Chez Roux 5*
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Also Known As:
Rocpool Reserve Hotel And Chez Roux
Rocpool Reserve Hotel & Chez Roux Hotel Inverness
Rocpool Reserve Inverness
Rocpool Reserve Hotel Inverness
Rocpool Reserve Hotel & Chez Roux Inverness, Scotland

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