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Rocpool Reserve hotel & Chez Roux

Certificate of Excellence
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14 Culduthel Road, Inverness IV2 4AG, Scotland (Formerly Culduthel Lodge)
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Rocpool Reserve hotel & Chez Roux
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493 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Two friends and myself had a lovely meal on Friday night. The food was excellent and the service was second to none. The bar area was very comfortable and relaxing we enjoyed sitting chatting after our meal.

Helpful?
1 Thank Shona R
Fraserburgh, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited the Rocpool Reserve Hotel this week. Excellent hotel. Food amazing. Staff very friendly. Lovely rooms with super king size bed. Will certainly be back to this hotel. Within walking distance of city centre.

Helpful?
Thank Wallers123
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Rocpool for 1 night in an extra decadent room (room 5) - I don't know why, but I planned my trip up to Scotland based on finding somewhere with a private Jacuzzi (just one of those mad thoughts) and lo & behold, I found Rocpool! The Jacuzzi was a surprise for my boyfriend and the staff did... More 

Helpful?
1 Thank Tabitha A
Inverness, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Came for dinner with friends and family just before Christmas. We were greeted at the door and taken through to the bar for cocktails and canapés. Our order was taken and one of the managers took us to our restaurant table. The food was delicious and beautifully presented. Service was flawless and unobtrusive with staff still being very friendly and... More 

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Thank LPSKing
Nairn, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I revisited Rocpool earlier this month, again this hotel and staff went over and above our expectations! We were greeted by the hotels general manager Mr Baird who was cheery and charming. We stayed in room 7 this time which is a 'Hip' bedroom and it was great, with all the essentials you need for a quiet... More 

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Thank C-BAberdeenshire
Aberdeen, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The room we had was a basement room looking out onto a wall. The hotel was not full so I would have expected something better. On being shown to our room we were hit by a wall of heat from the heating having been on maximum prior to our arrival - It was not that cold outside so I have... More 

Helpful?
4 Thank kgreen86
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for your comments on Rocpool Reserve. 1. The room you were allocated is on ground floor, not basement level, looking onto shrubbery 2. On the night that you stayed our hotel was full bar one room, which never arrived. 3. All of our rooms heating controls are accessed in the room, if the room was too... More 

Scotland
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My boyfriend took me to the Rocpool as a treat before Christmas, it was amazing we had one of the rooms with a hot tub, the room was fantastic and the staff couldn't do enough for us, we ate in the restaurant at night and the food was amazing. Would definitely return for another visit.

Helpful?
Thank Lossiechick
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, I want to thank you for taking your time to write a review on your recent stay with us. I am glad to read you enjoyed your stay in one of our luxurious Extra - Decadent rooms. I'm also thrilled to read the staff took such good care of you. I look forward to seeing you again Kind... More 

Switzerland
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautifully kept boutique style hotel, friendly and helpful staff. Extremely well located very near to town (walking distance), whilst in a calm neighbourhood near the river Ness, lovely for a nice walk/jog. We had booked a classic room whilst travelling with our young daughter and the manager upgraded us to a suite so that we would have some extra space,... More 

Helpful?
Thank TMandGM
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Thank you for your recent review. I am extremely happy that you all enjoyed your Christmas with us at Rocpool Reserve. It was great meeting you all! I must thank you for your kind comments about the all the Food and Staff, I really do appreciate it. Hopefully it will not be too long before we welcome you... More 

Wrotham, United Kingdom
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Absolutely marvellous food,well prepared and expertly served in comfortable surroundings ,nice pre dinner bar and after dinner lounge. Wine list comprehensive and my Chablis was lovely would highly recommend certainly made my new year special.

Helpful?
Thank charlt0nfan
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Dear Guest, Your recent review about our Hotel is much appreciated. I am very glad to hear that you enjoyed the food and the service the staff provided you with. I hope to welcome you to Rocpool Reserve again. Kind Regards Rob Baird General Manager More 

Fort William, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I would have rated this as an average hotel if the staff had not been so helpful and provided such a great service. We stayed in Room 11, which is in the basement to me was just an average room and not up to five star expectations. There is no view from the window, the decor is not perfect. I... More 

Helpful?
2 Thank Donna C
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