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Premier Inn Inverness Centre - River Ness

19 - 21 Huntly Street, Inverness IV35PR, Scotland
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Certificate of Excellence 2014
Premier Inn Inverness Centre - River Ness
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Premier Inn Inverness Centre - River Ness
Premier Inn Inverness Centre - River Ness
Premier Inn Inverness Centre - River Ness
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834 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Castle Douglas, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I use this hotel a quite a lot, apart from rubbish car parking with only a small car park, it is a really good hotel, great location for the town centre, great staff who are very helpful, good breakfast and good value for money, if you want to somewhere to stay that is comfortable and well run, then look no... More 

Was this review helpful? Yes
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have stayed here a few times and yet again it was a lovely welcome from the reception staff . They make you feel very welcome , the room was spotless, and it was very quiet . The breakfast staff were all pleased to help in any way and you were made to feel relaxed and could take your time... More 

Was this review helpful? Yes
Bart_PI, Manager at Premier Inn Inverness Centre - River Ness, responded to this review

Dear michelle h, It’s always great to hear from returning guests and I’m delighted we were able to provide another great stay for you. From check in to check out we focus 100% on our guest journey at Premier Inn and I’m glad you experienced this. We are very glad that we provided a relaxed atmosphere during your stay. We... More 

scotland
Contributor
17 reviews 17 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from another great stay at this hotel. Staff can not do enough to help you and rooms are perfect. Food in the restaurant is very good too with the meal deal proving very good value. Will definitely book again soon. Ola and Jeff served us in the restaurant and were very pleasant and helpful.

Was this review helpful? Yes
Bart_PI, Manager at Premier Inn Inverness Centre - River Ness, responded to this review

Dear pred1, Thank you so much for your five star review of Premier Inn River Ness. I’m delighted to hear the team went out of their way to make the stay enjoyable for you. The food in the restaurant is top quality and it has such a nice relaxed feel to it, I’m glad you were able to pick up... More 

Dokkum, The Netherlands
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for two nights, back and forth from travelling onwards into the highlands. We'd chosen this hotel because of the good central location and good reviews. We were not dissapointed. Friendly staff, good showers, and rooms with cofee/tea. Checkin and checkout was very quick. Nothing bad really. If anything, the place could have some more character, and the... More 

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Bart_PI, Manager at Premier Inn Inverness Centre - River Ness, responded to this review

Dear kroos w, Thank you for choosing to stay at Premier Inn River Ness. It’s fantastic to hear you had a great stay with us. Your trip further into the Highlands sounds very exciting, where did you go? I’m glad you found the bedrooms and everything to our high standard. There is always more tea and coffee if you want.... More 

Isle of Skye, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I regularly visit Inverness and always try to stay at this conveniently located hotel which must be a "jewel in the crown" of the Premiere Inn portfolio. The housekeeping staff must be complemented on the cleanliness of every aspect within both the public areas and bedrooms. All staff are courteous, helpful and attentive. The breakfast is excellent... More 

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Bart_PI, Manager at Premier Inn Inverness Centre - River Ness, responded to this review

Dear Ian S, What a ‘sparkling’ review! I’m glad to see you were ‘dazzled’ by our ‘shining’ hotel. The housekeeping staff will be absolutely delighted when I pass on you comments to them. They make sure everything is scrubbed and ‘polished’ to perfection. Thanks again for your ‘gem’ of a review (last one I promise) and hope to see you... More 

Bracknell, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have not stayed n a Premier Inn for a long time so had only average expectations for a one night stay in this well-known chain. I was pleasantly surprised by the experience however. The staff were excellent and the rooms clean and well appointed. Breakfasts were, I guess, standard for the chain but decently cooked. As others have mentioned,... More 

Was this review helpful? Yes
Bart_PI, Manager at Premier Inn Inverness Centre - River Ness, responded to this review

Dear Stuart S, I am delighted we were able to surprise you on your recent stay with us. It’s great to hear of improvement within Premier Inn and we are grateful for your feedback. The rooms are worked on diligently by the extremely dedicated house keeping staff as we strive to provide excellence for all our guests. I thank you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel is in a great location on the riverbank in Inverness. Within walking distance to shops, restaurant and the Eden Court Theatre. Staff were friendly and helpful and room was spotlessly clean and the hotel was in good decorative order throuout.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Bart_PI, Manager at Premier Inn Inverness Centre - River Ness, responded to this review

Dear fificamp, Thank you for your amazing review of River Ness. It really makes everything worthwhile seeing such amazing feedback. I’m very pleased you had a great stay with us. We do hope to see you again. Kind regards, Reception team. More 

Leeds, United Kingdom
Top Contributor
143 reviews 143 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is superbly situated, central to Inverness also sits alongside the river ness, it has fantastic staff who go out of their way to help/accommodate you, the rooms are immaculately clean, yet it has a major negative that is the lack of parking which is a major issue if you have enough luggage. We resolved this by dropping off... More 

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Bart_PI, Manager at Premier Inn Inverness Centre - River Ness, responded to this review

Dear KevinP1314, Thank you for your review of Premier Inn River Ness. I’m so pleased that you experience our great team and great rooms and this was the great part of your stay. Regarding your problem with the car park, the website displays that we have limited car parking and if you phoned to book the room then one of... More 

Top Contributor
109 reviews 109 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 1 night and found it clean and pleasant. Reception area a bit cramped but staff helpful. Nice view of the river Ness. Breakfast had everything you would expect from a competively priced hotel.

Was this review helpful? Yes
Bart_PI, Manager at Premier Inn Inverness Centre - River Ness, responded to this review

Dear Anne B, Great to hear that your stay went well. I’m really pleased we were able to give you such a good experience. Reception can get quite busy but there is always space in the bar for a seat and a drink as well. Once again I’m delighted to hear a guest able to enjoy our great view. We... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed here on FRi 21st Nov to Sun 23rd Nov stayed here lots of times staff can't do enough for you food magic the breakfast waitress Ola is so nice and very helpful she remembered us from last visit .Rooms very spacious,beds very comfy,rooms clean ,clean towels every day . The only thing that's a problem is the lack of... More 

Was this review helpful? Yes
Bart_PI, Manager at Premier Inn Inverness Centre - River Ness, responded to this review

Dear Phyllis W, Thank you so much for your five star review of our hotel. I’ve passed your feedback onto Ola and she is absolutely delighted. She always loves to chat to our guests. I’m glad your rooms were excellent as well. Housekeeping do work extremely hard in getting the rooms to great standard. Thank you also for pointing out... More 

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Additional Information about Premier Inn Inverness Centre - River Ness

Address: 19 - 21 Huntly Street, Inverness IV35PR, Scotland
Phone Number:
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range (Based on Average Rates): $
Number of rooms: 99
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Also Known As:
Premier Inn Inverness Centre - River Ness Scotland
Hotel Style:
#1 Family Hotel in Inverness
#1 Romantic Hotel in Inverness
#2 Business Hotel in Inverness
#3 Best Value Hotel in Inverness

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