We booked 2 rooms to attend a wedding at the nearby church Having been promised lovely front facing rooms, looking across to the church, we were surprised to be allocated rear facing rooms, one of which was small, dark, and faced a concrete wall touching distance from the window. When we complained that this was the worst room we had... More

This isn't the most modern hotel but if you want somewhere with friendly staff that is comfortable you can't go far wrong. The carpark is a good size although the hotel is only a 5-10 minute walk into town. All the staff are very polite and friendly and can't do enough to help. Our room was plenty large enough, with... More

The fact that the hotel has ignored this e-mail (which I sent twice) speaks for itself: " ... the big problem that I encountered was my room - no. 11. The fan noise - presumably from a refrigeration unit - kept switching on and off all night. It was so loud and intrusive that I had the worse night's sleep... More

We had high hopes for this hotel but were very disappointed. Our bedroom was far from clean with dust on the lampshades and the skirting boards. However, the major problem was that the room was freezing. Certainly, at the end of January, when we stayed, the weather in Inverness was very cold. However, the radiator in the en-suite bathroom was... More

Nice warm welcome when we arrived. Rooms big and fresh. Beds comfy, nice big mug for cup of tea after long drive from edinburgh. Bar tender polite and professional! We went to the bar in evening and the Locals and off duty staff made us feel welcome and invited us to join in! Breakfast was lovely and eveing meal was... More

When we saw this advertised outside the hotel we thought we'd give it a try, so we went on Friday night. Arrived for our reserved table at 7pm. DIdn't need to book, we were the only people there. Service was quick, but we weren't offered a drink from the bar. Having got our own drinks from the bar, we ordered... More

My husband and i had our wedding meal & reception at The Crown Court Hotel in November 2011,i cant praise the hotel manager Danielle,and her staff,Nadia,Heidi,chefs and bar staff enough,nothing was too much trouble for them,they made our day truly memorable,they catered for all our needs and that of our guests needs promptly and profesionally,nothing was too much trouble for... More

I live in Inverness but had family come up to visit me this week and they stayed at the Crown Court Hotel. They invited my partner and I for dinner in the hotel restaurant and I can quite safely say it was one of the worst dining experiences of my life. The choice of the menu was good and reasonably... More

Arrived for one night in transit to Stornoway. Room was large and although coll, it was December after all, had an extra electric heater which provided ample heat. Room was clean and bed was very comfortable. The bathroom was a little dated but functional and there was plenty of hot water. I had a bar meal which actually surpassed my... More