Very well located, close to to the centre of town with fab views overlooking the river Ness & castle. Some of the staff were good but the majority downright rude. A special mention for Dorothy & Lisa. They were our waitresses over our 4 day stay. Things were pretty tough for them as they had to cope with at least... more

We stayed here on our way back from the Orkneys for 2 nights. The staff were all friendly and very helpful. The only thing we didn't understand was why you had actually to go into the main dining room to see what food was on offer so we ate in the bistro instead. Food in there was good. The hotel... more

Charming old hotel situated on the river walking distance to city center. Very helpful staff. Gym, pool and health club were above average. hotel could benefit from some minor cosmetic upgrades. Would return on next visit. more

Stayed here for one night at the end of July en route to Orkney. We wanted somewhere with a pool in the centre of Inverness and this seemed to fit the bill for about £120. Parked in front of the hotel. Check in was speedy and polite and once we had got our luggage out, handed over the car keys... more

I stayed in the Palace on a business trip and found the stay average. On arrival parking was a ploblem as there is limited spaces at the hotel. There is additional parking down the street but it quite a distence from the hotel. Check in was quick and friendly and staff offered lots of advice on various topics, The room... more

When we arrived we waited over 3 hours to check in. We were then given the keys to an absolutely awful room at the back of the main hotel - the decor was dreadul with a view of the wall of another building! When my husband complained to the receiption staff he was told he would have to speak with... more

On arrival to hotel, we circled a few times as there was no spaces in the carpark. Eventually my boyfriend deceided he would go in as we didnt no where to park and then a space came available. Check in was quick. Rooms were nice and spacious and bed was big and really comfy. Nice and close to town centre... more

My partner and I decided to book in here for a 1 night stay. We read various reviews and the web pictures looked quite nice so we went ahead as the discounts also seemed good value. We usually stay in the Kingsmills but fancied a change as this seemed to have similar facilities but was more central. We booked an... more

I love this hotel. I first visited it due to business many years ago and have been coming back ever since. It is a family run hotel with very friendly staff to whom nothing is too much trouble. over the last few years I have been (for leisure) with my husband and my now nine-year-old daughter. The staff remember my... more