This is a lovely place overlooking the River Ness. The rooms are spacious and very comfortable. Service and food is very good, and worthy of consideration when visiting this lovely city. The hotel boasts a superb spa, which is very welcome after a hard day's work or touring.

Ordered dinner special, Bangers and Mash, could not eat sausages, they were dried out and too hard to cut with a knife. I think they were left over from breakfast and heated in a microwave. Informed wait staff that sausages were not edible, wait staff apologized, said she looked forward to telling the Chef. No reduction in bill or alternate... More

Stayed very recently in the palace hotel. On a positive note our room was well appointed, spacious, clean - perfect. Breakfasts were good and the bread of good quality. However, we were disappointed with the restaurant meals. We ate on two evenings, our first meal was ok but hardly inspiring. The second night I asked for fruit cocktail, this was... More

The hotel is located on Ness Walk, not far from the river bridge, and overlooked. the river and the castle. Very handy for the city centre which is just a few minutes walk. You can also have wonderful walks by the river. We had a superior bedroom with a bay window at front of the hotel, with fabulous views of... More

This hotel is an absolute gem in the heart of Inverness, central location with beautiful views.. We checked in to this hotel and were met with valet parking which was great as parking in the city can be difficult. The staff were so friendly and only too happy to help. The rooms were huge and so so comfortable. We booked... More

We stayed for four nights as part of a package group of about 17 - my wife and I had travelled with two other friends. The hotel was perfectly pleasant - nothing exceptional but had everything you needed and we were out and about most of the time. Rooms a bit dated but comfortable and spacious. All we would comment... More

Quite a cursory welcome at reception by the staff. Had to ask about dinner facilities and wifi. No details given leisure facilities. Room 2 on first floor quite small with no view other than the back of the hotel. Wifi was difficult to access. Room was quite dated with cracked paper on the ceilings and tired looking carpets. Matress on... More

Staying just 1 night (for work) & hadn't appreciated it had spa facilities, - bummer ! Had a single room facing the back, which was fine, but shame not to have had the fabulous views at the front; as a single room it was bijou, but to be fair everything I needed was there .. . except Hot chocloate sachet... More

My daughter and I stayed here for 2 nights, we had a twin room overlooking the river and castle (room 24). The room was clean, bright with everything you needed. The beds were very comfortable with spare blankets if needed although the temperature of the room was perfect, the view from the window was lovely across the river to the... More