We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 34 Inverness hotels

BEST WESTERN Inverness Palace Hotel & Spa

3.0 of 5 Hotel   |   8 Ness Walk, Inverness IV3 5NG, Scotland
Hotel website
Hotel deals
Hotel amenities
Special Price
Save up to 22% off stays!
Save Saved
You added BEST WESTERN Inverness Palace Hotel & Spa to your Saves list
BEST WESTERN Inverness Palace Hotel & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
75%
Ranked #13 of 34 hotels in Inverness
A recent review
5 of 5 stars reviewed 4 days ago
sandie226
  • Overview
  • Reviews (528)
  • Photos (139)
  • Amenities
  • Q&A
  • Room tips (157)
  • Location
  • More
Write a Review

528 people have reviewed this hotel

Traveler rating
    188
    202
    88
    38
    12
See reviews for
62
244
25
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Went for a 2 night stay on a deal through hotel. Brilliant location, near the shops, Eden Court ,and right beside the river Ness. Asked for a room upgrade, as was my mothers birthday. Room was a delight, right at the front of building overlooking the river and Inverness Castle, could not have wished for better! Bottle of wine chilling... More

Was this review helpful? Yes
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Would have rated this hotel at a 5, had they not messed up with my bookings. We had made bookings from india through an agent and were fully paid, but when we landed at the hotel were informed that due to some online computer problem they had not blocked our rooms and were fully booked that day.Though i feel it... More

Was this review helpful? Yes
Inverness, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Hotel room was spacious and service was just what we needed - staff were helpful when asked for, and left us alone when we needed it. Excellent location and great help with parking. Thank You so much for a lovely stay! :)

Review collected in partnership with Best Western GB

Was this review helpful? Yes
TraceyMiltonPalace, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Guest Thanks ever so much for taking the time to post a review of you stay! Such a great review too and we're delighted that you enjoyed your visit! What lovely comments to make about the staff and I've passed them onto to everyone - always such a boost! I hope you will book again very soon - we'd... More

Paisley, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Hotel excellent. Required an update of facilities in some of the rooms. Was disappointed that we were not offered when we booked on line the offer of an inclusive evening meal option. This would have helped instead of having to go out and find a place to eat on the first night. Perhaps this could be included when you book... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes
TraceyMiltonPalace, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Guest Thanks for posting your review on Trip Advisor. When you book directly with the hotel there are always great deals on offer which include dinner on a whole stay basis or one of the nights of your stay - lots of options available and we're always very flexible. I'm sorry this wasn't explained to you and that you... More

Central New Jersey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family of four stayed at the Best Western Palace and Spa in Inverness Scotland for 3 nights. We had to reserve two rooms as we could not fir our two teenage boys with us in one room. PROs: great location on the River Ness; beautiful views of the castle directly across from the hotel! Easy to walk across the... More

Was this review helpful? Yes 1
TraceyMiltonPalace, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Guest Thank you so much for taking the time to write a review of your stay - and I'm very happy to see more pro's than con's! It's great that you enjoyed your break with all facilities we offer. I have passed on your comments to the Housekeeping Manager about the pillows, I am sorry about that. I do... More

Oxford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stopped by here on my way up to Kyle, was very impressed with the place. Easy to get into the town centre where we enjoyed spending a day. Was pleasantly surprised with this hotel. Will definitely be here again!

Was this review helpful? Yes 1
TraceyMiltonPalace, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Guest Thanks for taking the time to write a review of your stay. We're all very happy that you enjoyed your stay and visit to Inverness. It's brilliant that you've been pleasantly surprised and I really hope you are able to book again very soon. Many thanks and kind regards, Della. Della Evans Operations Support Manager More

Aberdeen, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here 15/7/14, fantastic service from staff and the choice at breakfast was ace. Perfect location within the city centre overlooking the castle and the river ness. Only let down was the car park being full on arrival but we managed to get a space later on, all in all a great stay with a great room!

Was this review helpful? Yes 1
TraceyMiltonPalace, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Guest Thank you for such a brilliant review! We're delighted you had a great time and you enjoyed the breakfast we serve - it is the most important meal of the day after all! I hope that when you're in Inverness again you will choose to book with us - we'd love to have you back! Thanks again and... More

Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just had a 3 day stay at the hotel. We travelled with a group from Grate Railway Journeys. What a lovely hotel the room was fresh as if only just been redecorated as we were there they were bringing in loads of new beds. The staff were very friendly we had very good food and the setting next to the... More

Was this review helpful? Yes 2
TraceyMiltonPalace, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Guest Thank you ever so much for posting such a fantastic review! We're all delighted that you enjoyed your stay with us and that you had a brilliant time travelling the Highlands by train - a truly lovely way to see Scotland! I hope that if you are travelling this far north in the future you will choose to... More

Scotland
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights bed & breakfast in early July for a midweek break. We had a standard room on the top floor of the annex with a good view over the rooftops to hills etc in the distance. Lower floors probably wouldn't get the view. The room itself was fairly standard ensuite with a large double bed,... More

Was this review helpful? Yes 1
TraceyMiltonPalace, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Guest Thanks ever so much for taking the time to write a review of your stay! Such great comments and we're thrilled you enjoyed your visit. I have passed your feedback onto everyone at the hotel as it's lovely to receive such positive feedback. Hopefully you will get the opportunity to stay again and use the pool - we'd... More

Owners: What's your side of the story?
If you own or manage BEST WESTERN Inverness Palace Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Inverness Palace Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Inverness Palace Hotel & Spa

Address: 8 Ness Walk, Inverness IV3 5NG, Scotland
Phone Number:
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Inverness Palace Hotel & Spa 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Otel, BookingOdigeoWL, TripOnline SA, Priceline and Agoda so you can book your BEST WESTERN Inverness Palace Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Inverness Palace Hotel Inverness
Best Western Inverness Palace Hotel And Spa
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland

139 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (79)
Viewed
Room/suite (24)
Viewed
View from room (11)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (17)
Viewed
Dining (6)
Viewed
Pool/beach area (2)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (61)
Viewed
Hotel & grounds (28)
Viewed
Dining (29)
Viewed
Pool/beach area (2)
Viewed
Other (2)

Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#16 Romantic Hotel in Inverness
Hotel Class
Official Description (provided by the hotel)
Discover a warm and friendly welcome at the stylish 3 star Best Western Inverness Palace Hotel & Spa in the heart of Inverness. Located on the banks of the River Ness overlooking the Castle it is just a few minutes walk to the town centre. You'll enjoy a fresh and contemporary hotel with a choice of dining in Eight on the River or the Brasserie. You can sit back and relax with a Starbucks Coffee and surf the web for free. As well as a lovely selection of bedrooms from Classic rooms to period River View rooms with a lovely view towards the Castle. You will enjoy a relaxing break in stylish surroundings with extras including FREE Wifi, Free Car Parking and a superb upgraded Leisure Club with 50 foot swimming pool and Spa. ... more   less 
Number of rooms
88

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer