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All 35 Inverness hotels

BEST WESTERN Inverness Palace Hotel & Spa

3.0 of 5 Hotel   |   8 Ness Walk, Inverness IV3 5NG, Scotland
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Ranked #16 of 35 hotels in Inverness
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
iangetoverhere whitby , ontario , Canada
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
whitby , ontario , Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

We didn't use the spa but our room was clean and comfortable . Minutes from everything and the Ness river right in front of you . Beautiful !! Highly recommend !! You can walk to the bus station from here .

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edinburgh,scotland
Top Contributor
121 reviews 121 reviews
49 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here on an offer for 2 nights. 10 mins walk from centre and great views over the river and castle beyond. Room a bit old fashioned and wife did not find bed all that comfortable but no problem for me, Very good gym and swimming facilities with sauna, steam room etc. Breakfast was buffet all and lots to choose... More

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Scotland
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for an overnight break with my husband, although we only live 25mins away it was almost cheaper booking a hotel for b&b than getting a taxi home! The hotel itself was lovely, we had a wee quick swim and jacuzzi before getting ready to go out for the night. A drink in the café/bar was reasonable priced and... More

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TraceyMiltonPalace, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Guest Thank you for posting your brilliant review on Trip Advisor. We do have a great location for a night out in the town and no need for any taxis! Excellent photo's by the way! Wholly representative of what travellers can expect when they visit the hotel so thanks for posting them. Seeing as you're not too far away... More

Waterlooville, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a lovely 1 night stay in Inverness. We were given a huge room overlooking the beautiful castle and river. The biggest bed I have ever stayed in and a lovely new bathroom. Excellent cleanliness and food and we enjoyed using the gym and swimming pool. Inverness and our trip to Loch Ness was wonderful. The Reception staff were... More

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TraceyMiltonPalace, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear K&T Tocher Thanks ever so much for posting your lovely review! We're thrilled you enjoyed your stay with us and that you had the opportunity to explore the Highlands - it's a very special place with lots to discover - did you spot Nessie by the way?! I hope you are able to visit us again very soon -... More

Paisley, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just back from an overnight stay at this lovely hotel.The trip was to celebrate my husbands birthday.When we entered our room we found a Happy Birthday message from the staff with two lovely cup cakes.A very nice touch which was much appreciated.We had a huge room with big bay windows overlooking the castle and the river ness.The view was stunning,particularly... More

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TraceyMiltonPalace, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Guest We simply must thank you for posting such a smashing review! We're all delighted you enjoyed your stay and that your husband had a brilliant birthday. I have passed your review onto the whole team and James is thrilled at his extra special mention! Thanks again and I hope that if you are visiting Inverness in the future... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My 1st stay at this hotel & it certainly won't be the last. City centre location & free car park. My room looked onto the river & castle. The room itself was large, very clean, modern & well equipped. All of the staff were very friendly & nothing was any trouble for any of them. Nice bar & reasonable prices.... More

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TraceyMiltonPalace, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to post your lovely review. It's fantastic to read such excellent comments and we are delighted that you enjoyed your stay so much. I hope you are able to make a return visit very soon - we'd love to have you back! Very kind regards and thanks, Della. Della Evans Operations Support... More

Wishaw, United Kingdom
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is a dream. Staff amazing, food melts in your mouth and most of all the staff are brill. I was there on business and had not stayed there for about a year when I thought it could not get any better. Beautiful view overlooking the river and the castle. The tourist may find this strange but I was... More

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TraceyMiltonPalace, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Sensational Guest! Thank you ever so much for taking the time to write such a fantastic review. We're all absolutely thrilled you were so impressed with the service and facilities we provide - we really could not wish for more! Your very kind words about the team are a super boost for everyone. I hope you are able to... More

Cumbria
Contributor
19 reviews 19 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed with the Great Rail group last week and had a great stay with yourselves. The staff from the front of house to the house keeping team were very obliging and polite- nothing was too much trouble for them, Our room was in the annexe which was adequate and suitable for our needs, and overall very clean and airy.... More

Was this review helpful? Yes
TraceyMiltonPalace, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Guest Thanks very much for posting your review! We're thrilled that overall you enjoyed your stay and we're delighted at your fantastic comments, it's always such a boost! I am very sorry that the breakfast wasn't as hot as it should've been and it is such a shame that this marred your stay. Be assured, we have looked into... More

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Additional Information about BEST WESTERN Inverness Palace Hotel & Spa

Also Known As:
Best Western Inverness Palace Hotel Inverness
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel
Best Western Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Address: 8 Ness Walk, Inverness IV3 5NG, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Inverness
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Inverness Palace Hotel & Spa 3*
Official Description (provided by the hotel):
Discover a warm and friendly welcome at the stylish 3 star Best Western Inverness Palace Hotel & Spa in the heart of Inverness. Located on the banks of the River Ness overlooking the Castle it is just a few minutes walk to the town centre. You'll enjoy a fresh and contemporary hotel with a choice of dining in Eight on the River or the Brasserie. You can sit back and relax with a Starbucks Coffee and surf the web for free. As well as a lovely selection of bedrooms from Classic rooms to period River View rooms with a lovely view towards the Castle. You will enjoy a relaxing break in stylish surroundings with extras including FREE Wifi, Free Car Parking and a superb upgraded Leisure Club with 50 foot swimming pool and Spa. ... more   less 
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