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All 34 Inverness hotels

BEST WESTERN Inverness Palace Hotel & Spa

3.0 of 5 Hotel   |   8 Ness Walk, Inverness IV3 5NG, Scotland
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Ranked #11 of 34 Hotels in Inverness
A recent review
3 of 5 stars reviewed 2 days ago
Terry H Blackpool, United Kingdom
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670 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Blackpool, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars NEW

Having stayed for 3 nights in January this year I choose to stay here again. I must say that during this stay the food wasn't any where near as good and lacked the "specials" menu which was on offer in January. I must say that all the staff I came into contact with were very friendly and helpful. On both... More 

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Peterhead, United Kingdom
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed for 2 nights in Feb as part of the winter sale offer. Excellent value. Rooms are tidy and well equipped. Wish I had paid a little more for one of the riverview rooms as they look lovely. Excellent service from all staff. Only went B&B so cannot comment on restaurant but the food was excellent on my previous 2... More 

Was this review helpful? Yes 1
aberdeen
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Had a lovely stay in February with my son and my dog. We got a fantastic large room overlooking the river. The staff were very helpful and friendly. Delicious breakfast again with views over the river. Enjoyed the pool and spa. Only slight niggle was that I had to battle to get two towels at the pool. Try getting dried... More 

Was this review helpful? Yes 2
Stirling
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I've been staying here once a week for 6 weeks now. Every time the rooms have been lovely, the food is delisious, and no extra cost for room service. The staff are friendly and helpful. Always smiling. The pool and leisure facility's are excellent also. Would defiantly recommend for a long or short stay!

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My family had booked this hotel for a special treat for my wife and myself,from our arrival to our departure I cannot rate this hotel high enough.The extremely friendly welcoming we encounter from the reception staff was a pleasure and nothing we asked for was a problem.we were all allocated fantastic rooms facing the castle which is on the other... More 

Was this review helpful? Yes 4
Norwich, United Kingdom
Top Contributor
56 reviews 56 reviews
56 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Situated in the centre of town alongside the river and opposite the castle, this is an ideal place to stay for either business or plesure and, given what you pay, it's very good value. It is also family friendly which can't be said of all hotels this size and grade. The hotel consists of an old Victorian building at the... More 

Was this review helpful? Yes 5
East Kilbride, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here at the end of January and the weather was awful, heavy snowfall, but the hotel was lovely and warm. Restaurant in hotel had excellent food. Highly recommended. I had Prawn Cocktail, good generous portion. Main was Venison Burger again a good sized portion.

Was this review helpful? Yes 5
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear BertP1981 Thanks for posting a review of your stay on Trip Advisor. The weather was awful - I remember it well! It's great that you enjoyed your meal in the restaurant and thank you for recommending us! I do hope we can welcome you again in the future - maybe when the weather is a bit warmer....? Thanks again... More 

Contributor
16 reviews 16 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had the pleasure of a two night stay here on 1st to 3rd of Feb. Fantastic hotel. The location is perfect with beautiful views of Inverness Castle opposite & the River Ness. Large spacious room ( think is was 209) very clean. Great power shower with plentiful hot water. Crisp bed linen along with an extremely comfortable bed & perfectly... More 

Was this review helpful? Yes 5
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear debdee27 Thank you for your truly fabulous........review! It has been so lovely to read your comments and thank you so much for recognising the hard work of all the team - honestly, it's reviews like yours that make it all worth it! We're all thrilled you enjoyed your stay and you found the hotel so comfortable. I do hope... More 

St. Petersburg, Florida
Contributor
13 reviews 13 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is so ideally located! Easy walking distance to downtown Inverness, great view of the river and nice lobby with a coffee shop and a fireplace. Good buffet breakfast in the restaurant, as well. The pool and hot tub looked nice, although I didn't have a chance to utilize them.

Was this review helpful? Yes 6
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear M P Thank you for writing a review and we're so happy you enjoyed your stay. We are in an excellent location for all that Inverness and the Highlands have to offer whether staying on business or for a holiday. Thank you so much for recommending us! I do hope we can welcome you again on any future trips... More 

Buckie, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel on the 13th and 14th Feb 2015. We have stayed twice previously, on every occasion we have been treated very well by all staff. Hotel is very conveniently Located for all shopping and Restaurants. Nightly Entertainment in various pubs and clubs are all within walking distance. Try and get a room in the main part of... More 

Was this review helpful? Yes 5
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear John F Thanks for posting your very friendly review! We're delighted you enjoy staying with us and you've explained all that Inverness has to offer to your fellow travellers - which all happens to be right on the hotel's doorstep! The rooms you've mentioned (above the swimming pool) are undergoing bathroom renovations this year, with one of the four... More 

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Additional Information about BEST WESTERN Inverness Palace Hotel & Spa

Address: 8 Ness Walk, Inverness IV3 5NG, Scotland
Phone Number:
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Inverness Palace Hotel & Spa 3*
Number of rooms: 88
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Also Known As:
Best Western Inverness Palace Hotel Inverness
Best Western Inverness Palace Hotel And Spa
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Hotel Style:
#16 Romantic Hotel in Inverness

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